We understand your travel plans may be affected by the coronavirus (COVID-19). Contact the property you booked or visit our Help Center for support with changing your reservation.

Note: It may take us longer than usual to respond. Thanks for your patience.

United Kingdom community

What is it to do in London

22 days ago

Hi , I will be in London from Monday 16th to Friday 20th . Any advice on great restaurant or gre

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245

What can we expect regarding bookings made for June 2020?

18 days ago

Is there a need to cancel June 2020 bookings in the UK?

2 interactions by
2 comments
82

Contact Booking.com

19 days ago

Have to cancel booking in UK re government advice. How can I contact Read more

1 interaction by
1 comment
140

Coronavirus

20 days ago

We have booked for Glencoe at Easter and will be travelling from Lancashire. Will the coronavir

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2 comments
156

If I have to cancel

18 days ago

At the present time my holiday is still going ahead but as the recent situation is fast moving a

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1 comment
76

Coronavirus - how do I cancel/obtain refund/rearrange a hotel booking ?

19 days ago

I would like to know what the https://Booking.com<

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1 interaction by
1 comment
121

Corona Virus

20 days ago

I am a little confused about how to find out the latest info on Read more

12 interactions by
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5 comments
382

Cancellation refund issue

19 days ago

Hi,
I recently cancelled a booking for Jurys Inn, Glasgow. During the process it said on the Read more

4 interactions by
2 comments
168

Refunds due to Coronavirus?

19 days ago

Last month I booked 3 nights in Paris for my girlfriend and I.
Since then, our flights have been

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6 interactions by
4 comments
228

Lack of confidence in UK Prime Minister's response to COVID-19

18 days ago

After listening to Boris Johnson's press conference today, I am not confident in UKs respons

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3 interactions by
2 comments
85

Coronavirus

20 days ago

Cancellation

1 interaction by
1 comment
67

Bookings

20 days ago

My daughter booked us a mid week break in Bath for next week. She used her own Read more

8 interactions by
6 comments
259

Cancellation

19 days ago

Hi there
I have been called emergency to go to Saxmundham to go to train with Christies so I hav

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1 interaction by
1 comment
55

Cancellation due to coronovirus

19 days ago

Does anyone know how I can get a refund or a voucher for a hotel I booked (without free cancella

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3 interactions by
3 comments
186

Corona

19 days ago

I booked a house for Whitsun in Scotland, what if I can't get in because of the coronation c

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1 interaction by
1 comment
148

Do we receive a full refund even if we have paid for accommodation that doesn’t allow free cancellations?

19 days ago

This is relating to COVID-19, my flights have been cancelled is anyone else in a similar situati

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+ 3 more
7 comments
352

Holiday already booked

20 days ago

Because of the Coronavirus my husband has to take a month off work unpaid as he works for a smal

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3 interactions by
3 comments
194

cancellation

19 days ago

I recently sent an email to the accommodation that I had booked in the Cotswolds and Glasgow. I

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1 comment
171

I have a holiday trip booked in UK next week

19 days ago

due to current development of the virus, all my flights have been canceled, and will not be able

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2 interactions by
2 comments
105

Covid-19 Pandemic

18 days ago

Due to the above, I wish to defer my present booking until after the current pandemic is over, i

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4 interactions by
3 comments
120

Cancellations

18 days ago

Try to contact property direct to negotiate a cancellation, I tried for two hours yesterday to t

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1 interaction by
1 comment
80

Accommodation refusing to change date further to Covid 19 situation

19 days ago

Hi
I had booked an apartment in Lisbon for 4 nights from 29 March. Obviously we can no longer tr

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2 interactions by
2 comments
128

Cancellation advice

18 days ago

Hi all I was travelling to turkey on 11th April but Turkey has stopped anyone travelling into th

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7 interactions by
+ 1 more
7 comments
102

Telephone number for customer services ?

19 days ago

Anyone know of a telephone number for https://Book

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5 interactions by
5 comments
115

London attraction ticket lines during corona virus?

23 days ago

1) Anyone else from the US still going forth with vacation plans to the UK?
2) I'm flying

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28 interactions by
+ 20 more
25 comments
734

charming villages near the Cotswolds

20 days ago

Hi all. In trying to be optimistic, I am rebooking our much-anticipated trip to England from Ma

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45 interactions by
+ 29 more
35 comments
796

Cancellations

16 days ago

We have been told that we cannot get our money back from our hotel if we don't go we have to

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6 interactions by
5 comments
486

Trying to get a credit voucher for Accommodation booked

16 days ago

Due to Covid-19 (Coronavirus) our plans to visit UK have had to be cancelled. Some apartments w

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5 interactions by
2 comments
196

The hotel I booked has agreed to waver the no show fee via email if I cancel what do I do now?

16 days ago

Although I have the email, on the booking it still says awaiting response from hotel. Can I go a

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2 comments
232

refund for cancellation after inn was forced to close

14 days ago

Hi Guys..I booked at a pub with rooms in Whitby for the upcoming weekend back in January.Which t

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4 comments
161

Mr shayma

15 days ago

I have booked for hilton glasgow non-refundable
During this coronavirus occured . What will the

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3 interactions by
2 comments
147

Coronavirus cancellations

17 days ago

I have a non-refundable (ie. already paid) booking for a hotel and today I notice it says 'D

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3 interactions by
2 comments
272

Cancellations due to Coronavirus

16 days ago

Are non refundable bookings refundable because we can’t travel due to Coronavirus?

6 interactions by
4 comments
180

Coronavirus - getting refund for hotel booked in Nederlands

14 days ago

hi, I/m living in the UK i booked a hotel in Amsterdam for 9th April 2020 for 4 days
we have no

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2 comments
123

Stranraer, Marine House Hotel

14 days ago

I booked one night B&B on 23.2.20.
When paying on 24.2.20 they took my cash payment, not tel

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80

Coronavirus

17 days ago

Not guna be able to go to my hotel I booked with Coronavirus about will I get a full refund

3 interactions by
3 comments
137

Corona iris situation

14 days ago

In light of the current situation the advice is not to travel or stay in caravans. The site I ha

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34

How can I cancel free

16 days ago

I need to cancel a non refundable booking due to this corona virus any ideas

44 interactions by
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32 comments
819

Refund

14 days ago

Due to coronavirus our ferry from Roscoff to Plymouth was cancelled and did not give us the abil

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Comment
65

Getting a refund

15 days ago

Hi we need advice.We are meant to be travelling to London on Friday the 27th of March. We have t

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3 comments
283

Due to Corona, my flight to London was canceled and I can't cancel the booking

15 days ago

I'd a flight and a hotel scheduled for the upcoming Friday, 27th, but, due to Corona virus m

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2 comments
76

Booking.com IS HELPING OUT with tricky owners!!

14 days ago

Hi just to let you know I had a great phone call with Read more

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Comment
75

We have a trip planned for Edinburgh

17 days ago

Hi obviously social isolating and the virus recommendations are changing daily? Should we be can

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+ 1 more
7 comments
249

How do you get through to booking.com either by phone or email. I am having no success with either

22 days ago

Any kind of advice welcome

6 interactions by
5 comments
236

Closure of hotel restaurants

16 days ago

Due to the Government forcing hotels to close their restaurant facilities (as well as all cafes,

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7 interactions by
5 comments
196

Trying to ask booking .com a question!! How???

15 days ago

Help! I need to ask someone who works here a general question to do with cancellations and the b

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5 interactions by
4 comments
95

Coronavirus

21 days ago

We’ve booked a 3 night stay in London in early April. With today’s announcement rega

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3 interactions by
1 comment
424

Refund on Non-Refundable Stay

17 days ago

Hi,

I am having to cancel my stay i London for the end of April as one of our party has previou

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9 interactions by
+ 3 more
5 comments
299

Viaje Mayo

27 days ago

Is anyone traveling to London in May? I travel 9/5 to Norwegian, I hope things calm down, I pay

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1 interaction by
1 comment
109

Me and my wife are coming up to Glasgow on 23rd of march

24 days ago

are you still open on Monday 23rd of march

2 interactions by
1 comment
62
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