How do I get my money?
The hotel I booked in Essen (Mercure Plaza) has reimbursed part of the pre-paid costs - but not to me directly or on my credit card, but https://booking.comThey just keep the money. I have repeatedly asked for the money back on the aid side, and in response I have received every time I should turn to the aid side. --- And here in this forum I had already described my request several times, but this was quickly deleted by https://booking.com. Probably again this time! Very annoying! So far, I have always praised https://booking.com as "Genius Booker". I guess not anymore.