Due to the current situation related to the coronavirus, we understand you may need to change your travel plans. To get the latest info, contact the property you booked to check if they can accommodate you. You can also visit our Help Center for support with making changes to your booking.

Due to the current circumstances, it may take us longer than usual to respond to any questions you send us. Thanks for your patience.

United States of America community

Refunds due to CoVid 19

2 days ago

I just received information that Myrtle Beach is not allowing short term rentals at this time and so I will recieve a full refund. However, the house I rented was not going to work with me and then acted as if they were doing me a favor when it was really mandatory.

2 comments
United States of America
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2 days ago

I would have postponed our stay if they had offered to help us to begin with, instead I asked for a full refund to Anchors Away.

United States of America
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1 day ago

We understand the current situation may force you to change your plans. The best way we can support you is by visiting the Help Centre since that way we can look into your existing bookings.

Help Centre https://secure.booking.com/help.html

Please be aware that due to the current circumstances, it may take us longer than usual to respond to any queries you send us. We thank you for your patience as we are trying to prioritise people with imminent reservations.