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Travel Talk community

Refund or credit note

14 days ago

We were due to travel to Amsterdam on Thursday from the uk. We have been told no refund. Surely a credit note should be offered. Government guidance says don’t travel.

1 comment

We understand the current situation may force you to change your plans. The best way we can support you is by visiting the Help Centre since that way we can look into your existing bookings.

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Please be aware that due to the current circumstances, it may take us longer than usual to respond to any queries you send us. We thank you for your patience as we are trying to prioritise people with imminent reservations.