Subject: Urgent Request
Hello I would like to acquire a refund (US$76.43) for my reservation for the trip of the two adults(Abdulaziz Alsulami + Qasem Abu Al-Haija) which we have reserved two weeks ago (Confirmation number: 2910237398/Extended Stay America - Raleigh - North - Wake Forest Road). Indeed, we prepared our self to travel but to attend the IEEE SoutheastCon2020 to present our scientific papers but before two hours we just received an email informing about canceling the conference by the order of US government due to Corona Virus. Therefore, we would appreciate your understanding as Corona Virus is becoming a worldwide issue, and provide us with full refund to the same credit card used at the payment process.
Please note that we coontatced you on the same day and from that day to this moment we are trying to call you (we called the hotel itself they said that we need to contact https://Booking.Com , but no one is answering our calls or emails)
Qasem Abu Al-Haija