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United States of America community

non refundabloe booking has been cancelled for free

14 days ago

I had various bookings via https://booking.com one was non-refundable I have been
allowed to cancel for free this was a Wyndham Hotel - think the refund is down to the individual hotel

13 comments
Other
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14 days ago

Did u just contacted the hotel or https://booking.com? We are also planning to visit New York.

United States of America
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13 days ago

What did you do? I’m trying to reaching out to them but no success so far. Sent a couple messages couple days ago and nothing.

United Kingdom
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13 days ago

It came up on my booking that I could cancel for free - so it is probably the hotels decision to refund - not https://booking.com they are only an agent. ultimately it is the hotels decision

Costa Rica
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12 days ago

Even if he is an agent, he has decision-making power because of the number of clients he operates with, he can push for the border closure measure.

I would talk very much about Booking if you manage to cancel the reservations at no cost, it would be an excellent service, since if you do not make the reservations directly with the hotels you are best placed to do.

Germany
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3 days ago

Hi there, sorry for asking but we also just cancelled a booking but Wyndham in Las Vegas. How long has it taken to get the refund?

I went on the page and sent the message and I'm waiting for redress.

United Kingdom
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12 days ago

I have contacted my hotel in NY as I have new dates to travel and they have said they are will to change the dates but my https://booking.com account says the dates cannot be changed. Anyone suggest what I do here?

Solicitarlo a Booking

I spoke to the Four Points hotel and they told me that they did not have access to the reservation that I had to contact Booking and so I sent an e-mail directly to Booking, I hope you will respond positively to the critical situation caused by the coronavirus and that the reservation is open for another time. Since what I'm asking for is to postpone it to the impossibility of making the trip.

United States of America
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3 days ago

Hey there. I can help you with that booking situation
7608106908

Romania
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3 days ago

I contacted directly the hotel and after several e-mails I got free cancellation. Booking was not helping at all. They just sent the standard answer, we try our best but your booking is not refundable, bla, bla...

Netherlands
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3 days ago

Have a non refundable booking @ Villa Victor St Augustine but they don't react on any question or mail. All the other hotels cancelled without any costs