Your safety matters. If you think the coronavirus (COVID-19) may affect your plans, visit our Help Center or read more important info on the coronavirus here.

Spain community

La Herradura: places to stay as a couple, medium budget

14 days ago

How to cancel the reservation for the coronavirus

1 comment
14 days ago

When you made your booking, you will have received a confirmation email. In that email you’ll find a button that says ‘Cancel your booking’. From there you will be redirected to a page with your booking details where you can choose the option to cancel your reservation. If you have free cancellation, you won’t pay a fee.

Another way you can do this is by visiting the Help Centre and signing in, using your account.

Select the relevant booking and you will see your cancellation options, including those newly added due to the travel restrictions related to the pandemic. If your booking is not eligible for free cancellation, please contact the accommodation directly to see if they are able to make an exception. Their contact details can be found in the Help Centre.

Help Centre