Family hotels and homes in Kangkakawal

We love Kelong Trikora! It's an amazing place, my husband (Indian Singaporean) and I (German) spent 4 days there over Chinese New Year. The team there, especially Linda and Eric, set a new standard to customer service! They are so deeply caring for each guest, it's touching. When it rained they placed an umbrella outside of every villa, so that guest wouldn't get wet on their way to dinner, when we wanted to go on a trip and the hotel driver was unavailable Linda called several taxi companies and in the end offered to drive us with the staff car, even when the fan did not immediately work three people showed up and got it fixed within 10mins. Kelong Trikora is a very quiet resort with a beautiful pool and 10 separate huts. The cuisine is out of this world, even though the menu is a bit limited (focus on Indonesian and Chinese), so many of the dishes were simply the best (can recommend the fish curry, the sotong bakar, the kailan and kangkong and as daily special chicken satay, each main about 180K, veggies 75-90K). It takes about an hour from the ferry terminal Bandar Bintan Telani (Lagoi) and from the resort we went to the blue lakes and sand dunes (1hr drive, absolutely worth it!). We tried the restaurants in the two resorts next to this and got utterly disappointed, food was horrible and the service even worse, so we would next time just stick to the resort kitchen. All the staff is very nice and chitchatty if you're open to it, but not forcing conversations upon anybody. For my husband's birthday I asked them to please help me get a chocolate cake and they got a super cute beautiful cake for me. The only thing to keep in mind is that you're dependant on the hotel's transport (so plan a bit in advance and let them know) and that during low tide the water draws back about 1km, so not really for swimming in the sea, but the pool is amazing and the whole area is covered in nice fluffy green grass, so nice to walk around barefoot.

So attentive. Accomodaton superb. Food great and very reasonable.

Very clean, excellent food. Very friendly and helpful staff. Beautiful rooms.

Exceptionally good staffs, very good food. its real adventure resort for kids with Canoeing, Rock climbing, flying fox, coconut tree climbing, fall from boat in the sea with net protection, volleyball, football. kids were fully enjoying all outdoor activities. They managed to survive days without TV & WIFI. Surrounded by tress so expect small insects.

Relaxed. Nothing was too much trouble. Drinking water always available. Lovely menu, too 😊

The staff were excellent. When I hurt my foot they took great care of me.

Mutiara resort have everything we been looking for. Quiet, natural environment, beach front with with a beautiful landscape. Perfect place to disconnect and relax. The room was perfect for us, with sea view on the front and river view at the back, we slept so good during our stay. The staff was so kind and always available. The food was good too. And can’t miss the Spa experience on the river!! What a great experience.

One of A Kind View, super Huge Villa

The staff were friendly and attentive, making the stay very comfortable. The room was clean, spacious, and well-maintained. The breakfast buffet offered a good variety of delicious local and international options. The location was convenient, close to key landmarks and amenities.

A hidden gem away from the tourist areas. Beautifully appointed rooms, with a back to nature feel. The staff are all amazing, helpful and always smiling. The location is just stunning, we wish we were there for longer!!