Dear Guest, We will be happy to see at any days. At the moment is weather is nice and sea is not cold yet, Please let me know if you need any further assistance. Best Regards, Aygul Arasheva Guest Relation Supervisor

Dear Guest, Kindly be informed that if you having international driving license you can rent a car at the hotel from the Budget Rental Car office. Also if you prefer a driver, we having a travel desk can arrange for you car or mini bus and finalize tour. Best Regards, Aygul Arasheva Guest Relation Supervisor

Dear Guest, Kindly be informed that we do have a kids club at the hotel. The from 4 y.o, the timing from 10am - 7:45 pm. Best Regards, Aygul Arasheva Guest Relation Supervisor

Dear Guest, Kindly be informed that two females can share the room in the hotel. Please let me know if you need any further assistance, Best Regards, Aygul Arasheva Guest Relation Supervisor

Dear Guest, Kindly see below for the drinks included with our all inclusive package. Coffee Coffee, Cappuccino, Espresso, Tea, Hot Chocolate Water Al Ain (Still), Blue (Sparkling) Soft drinks Coca Cola, Coca Cola Light, Fanta, Sprite, Soda, Tonic Can Juices Mango, Orange, Pineapple, Apple and Tomato Beer Becks Can White Wine: Hardy’s Stanley Chablis Red Wine: Hardy’s Stanley Claret Rose Wine: Namaqua Aperitifs: Campari Martini (Bianco, Rosso or Dry) Gin: Marlborough Rum: Captain Morgan, White and Dark Vodka: Rostov Whiskey: Dunfife Scotch Long Drinks: Combination from all mentioned spirits and soft drinks. Cocktails: Pina Colada, Caipirinha, Tequila Sunrise, Screw Driver, Cuba Libre, Tom Collins, Tropical Rum Punch, Mojito Iced Teas Peach, Mango, Raspberry, Mint, Lemon, Strawberry

Dear Guest. Please find below the information regarding the All Inclusive Package. In regards of the meals, Breakfast, Lunch and Dinner will be served in Al Shamal Restaurant (International Buffet) with timings as follows: • Breakfast 07.00-11.00 • Lunch 12.30-14.30 • Dinner 18.30-22.00 Should the guest with to dine from an a la carte menu (either from Le Chalet for Lunch or Lobby Bar for Lunch/Dinner), the guest will have an entitlement of AED 50.00 for lunch and AED 60.00 for dinner. For the beverages, only the listed beverages are included in the All-Inclusive Package. The complete information of the beverages list could be found in the file attached and these beverages will be available in the following outlets during their operating hours: • Al Shamal Restaurant (Breakfast 07.00 - 11.00; Lunch: 12.30-14.30; Dinner: 18.30 – 22.00) • Le Chalet (Lunch: 10.00 to 17.00) • Lobby Lounge (08.00 to 22.00) • Lobby Bar (12.00-00.00) Not included in the All Inclusive Package are all items from the Minibar, Mai Tai Lounge, Room Service and/or any other promotional items. Kindly note that alcoholic beverages will be available in the above outlets from 12.00 noon to 12.00 midnight upon outlets opening time. Anything consumed by the guest before or after the package service time period will be on full payable basis to the guest account. Best Regards, Aygul Arasheva

Dear Guest, Kindly be informed that the rate for golf is subject of changing. However at the moment rates for hotel guest are : 495 AED for weekdays and 575 weekends. Best Regards, Aygul Arasheva Guest Relation Supervisor

Yes, All Inclusive including alcoholic beverages

Dear Guest, Kindly be informed that we do our beach and you don't need to take transport to go there, unless is hotel buggy. Please let me know if you need any further assistance. Best Regards, Aygul Arasheva Guest Relation Supervisor

Dear Guest, Kindly be informed that you booked a room with a garden view. The room upgrade is subject of hotel availability which is not able to guarantee an advance. Please let us know if you need any further assistance. Best Regards, Aygul Arasheava Guest Relation Supervisor

Dear Guest, The price will depend of your current package: If you booked only room, the additional cost is 340 AED per day per person If you booked with a breakfast package, the additional cost is 265 AED per day per person If you booked with a half board package, the additional cost 167 AED per day per person. Please let us know if you need any further assistance. Aygul Arasheva Guest Relation Supervisor