1. The pillows were huge and hard as rock. We woke up every day with stiff necks until we actually had to go buy our own pillows so we can get a good night’s sleep 2. The single beds are tiny. Nowadays hotels have the 120cm beds but this was the 90-95cm 3. The cleaning wasn’t the best. First day when we checked in there was broken glass in the living room. I had to specifically direct housekeeping to change the sheets and mop the floors (which I got a bit of attitude for) yet the floors were still dirty. I thought I was looking at permanent stains but when I tried to clean it by myself, it wiped pretty easily! 4. The water pressure in the bathroom could’ve been better. Especially if you’re used to really strong bidets, this one will be less than satisfying. 5. The TV screen wasn’t working properly, it was dim and had lines running across the screen.

1. The location was great, supermarket, restaurants, cafes, metro, pharmacy all in walking distance 2. Staff in general were sweet, welcoming and attending (apart from the very few that weren’t) 3. The apartment was very spacious and it also had a balcony 4. The pool is quite nice, and has a super lovely view In general, all was well. I would definitely stay here again but only if I’m coming with a group of people as it accommodates groups nicely.

Stayed in July 2022

The only downside was in the evenings some of the expat kids were an annoyance, especially to the adults at the pool. A nightmare distraction for the life guards whose job is not to be babysit them whilst their parents are drinking and socialising not keeping an eye on them and disciplining them. It was particularly dangerous when a couple of the kids were chucking ice across the pool with near misses to those lying on the sunbeds. Think this is something that needs to addressed by management as life guards did tell the kids off but parents standing around oblivious to this disregarding them????

V close to metro. I really appreciated the service especially from day 1 throughout my stay. First of all from reception Waqas, Vijay and Mahmood at reception they were exceptional, helpful and have great customer service especially in resolving details they flexible and accomodating. House keeping v. good I saw Krishna most days v efficient and professional. The swimming pool is great with life guards and staff at pool v professional and cheerful.

Stayed in July 2022

Some utensils were missing and I was to request for them, but were provided immediately.

Well maintained facility with very cooperative staff! The guy at reception desk helped my specially for my late check out.

Stayed in June 2022

They need to put some safety or rubber on door, when it closes it very loud

Everything is very good, convenient location, cleanliness is also good

Stayed in June 2022

furniture very uncomfortable- no kitchen or bath plug(master bedroom) no tea towels to dry dishes

well situated for metro - large rooms

Stayed in June 2022

Location and Reasonable hotel Charges

Excellent option with cheapest rates and metro on 2 minutes walk.

Stayed in June 2022

Huge kitchen and living space

Stayed in June 2022

The receptionist was not really accommodating when I checked in yesterday.

It's my 2nd time in The Apartments cause it's spacious and near to WTC Metro.

Stayed in June 2022

restaurant faraway

location

Stayed in June 2022