Guests are requested to present the credit card used to make this reservation upon check-in at the hotel. Please note that your credit card may be pre-authorized prior to your arrival.

All guests staying are required to provide their original passport or UAE identity card. Please note that the hotel reserves the right to refuse entry of the guest who are not registered upon check-in.

Guests who wish to have an extra bed, they must reserve and charges will apply. Extra bed charge is not inclusive of breakfast. The maximum number of children that are specified under each room type will be accommodated free of cost and are expected to share the existing beds with their parents. Extra bed charges is subjected to taxes.

Children under 12 years old are entitled to a complimentary breakfast in the restaurant when accompanied by a paying guest, either package inclusive or a la carte.

When booking more than 6 rooms, different policies and additional supplements may apply. If booking is made on someone else’s behalf, please contact the hotel directly to arrange for third party billing at least 3 days prior the arrival date.

Please note that the specified number of adults while selecting a breakfast inclusive rate plan and the number of guests stated in the confirmation the breakfast entitlement is based on the confirmation received. Any additional breakfast requirement is subjected to applicable charges.

Please note that housekeeping service is provided twice a week for monthly and weekly rates.

כדאי לעדכן את Flora Creek Deluxe Hotel Apartments מראש בנוגע לשעת ההגעה הצפויה שלכם. אפשר להשתמש בתיבת 'הבקשות המיוחדות' בעת ההזמנה, או ליצור איתם קשר ישירות באמצעות פרטי יצירת הקשר שנמצאים באישור ההזמנה.

לא ניתן לקיים מסיבות רווקים/ות או מסיבות דומות במקום האירוח.

אורחים ואורחות מתחת לגיל 18 יכולים לבצע צ'ק-אין רק בליווי הורה או אפוטרופוס רשמי.

יש לשלם פיקדון נזקים בסך 300 AED בעת ההגעה. התשלום ייגבה במזומן. אתם אמורים לקבל החזר בעת הצ׳ק-אאוט. הפקדון יוחזר לכם במלואו במזומן, בכפוף לבדיקת נזקים במקום האירוח.