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Featuring a rooftop fitness center and a temperature controlled outdoor pool, this 4-star hotel is located on Al Rigga Road in the center of Deira. The hotel is only a 2-minute walk from Al Riqqa Metro Station.

Rooms at the Excelsior Hotel Downtown have a flat-screen TV with satellite channels. They include modern furnishings and a private bathroom with a hairdryer and a bathrobe. Some rooms feature large windows with panoramic city views.

The hotel includes Restaurant, Café and a lounge. The Lobby Café serves pastries and freshly-brewed Arabic coffee.

Guests can relax on a sun lounger poolside, or visit the steam room. Also, they can enjoy the Spa & massage treatments available in the Holiday Spa. The hotel is located around various shopping malls such as Al Ghurrair Mall, City Center Mall and Hamarain Shopping Center

Excelsior Hotel Downtown is only a 10-minute drive from Dubai International Airport and the Dubai International Convention Center. It has a 24-hour front desk and free on-site private parking.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

We speak your language!

Excelsior Hotel Downtown has been welcoming guests since Sept 24, 2009

Missing some information?

Top Location: Highly rated by recent guests (8.5)

Breakfast Info


Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!


When would you like to stay at Excelsior Hotel Downtown?

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Approximate prices for a 1-night stay
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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 2
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Max adults: 2. Max children: 2
Executive Queen Room
  • 1 twin bed
  • 2 twin beds
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Max adults: 2. Max children: 2
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Just booked in Dubai 12 properties like Excelsior Hotel Downtown were just booked in the last 15 minutes
Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Excelsior Hotel Downtown

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Excelsior Hotel Downtown

Welcoming guests since Sept 24, 2009

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Iam looking for accommodation for a family of 4. Two adults and two children . Want to spend our Christmas holiday in Dubai for two weeks

    Dear Sir, Greetings! Please note that we cannot accommodate 04 person in 01 room. We can recommend to take two rooms. This is to inform you that our property name has change to Excelsior Hotel Downtown. Thank you!

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    Answered on October 12, 2019
  • Hi id like to make reservation, however i arrive at 2am thursday 28th November and fly out at 10pm. Can i book a for 1 day, if so can i get access to room once arrival and late checkout at 6pm? Please advise

    Dear Sir/ Madam, Greetings! We would suggest that you need to have a pre booking - (additional 01 night) on the 28th of November 2019. Please note that the check time is 1500 hrs and check out time is 1200 hrs noon time. Thank you!

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    Answered on November 28, 2019
  • hi , i am staying from 17th to 22nd . will arrive on 17th 6 AM . do you accept early check in ? let me know so i can book

    Dear Sir/ Madam, Good Day! Please be informed that Early check in has been subject to availability and with charges. Thank you.

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    Answered on November 13, 2019
  • Do you allow unmarried couples with different nationalities? And she will be checking-in late (around 02:00AM-03:30AM) because of her work.

    Yes, its allowed upon check in share your partner name. Thank you!

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    Answered on August 24, 2021
  • is it guest friendly? (if room booked for 2 )

    Only 02 pax are allowed and no visitor. Thank you!

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    Answered on August 24, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Deira Clock Tower
    0.4 miles
  • Al Ghurair Centre
    0.6 miles
  • City Centre Deira
    1 miles
Restaurants & cafes
  • Cafe/Bar LA Rosa
    0.7 miles
  • Cafe/Bar Lemon Bar
    8.8 miles
Top attractions
  • Grand Mosque
    1.8 miles
  • Sahara Center
    3.7 miles
  • Sharjah Aquarium
    5.1 miles
  • Dubai Mall
    5.4 miles
  • City Walk Mall
    5.5 miles
  • Burj Khalifa
    5.6 miles
  • Sharjah Paintball Park
    11.6 miles
  • Sharjah Golf and Shooting Club
    11.7 miles
  • Burj Al Arab Tower
    12.2 miles
Public transit
  • Train Al Rigga Metro Station
    0.1 miles
  • Train Salah Al Din Metro Station
    0.5 miles
  • Train Abu Baker Al Siddique Metro Station
    0.7 miles
  • Ferry Bateaux Dubai
    0.7 miles
  • Train Union Square Metro Station
    0.7 miles
  • Train Deira City Centre Metro Station
    0.8 miles
  • Ferry Bur Dubai Abra Dock
    0.9 miles
Closest Airports
  • Dubai International Airport
    2.2 miles
  • Sharjah International Airport
    12.8 miles
  • Al Maktoum International Airport
    27.5 miles
How to get to Excelsior Hotel Downtown from Dubai International Airport
    Public transportation
    Free parking is available.
Are you missing any information about this area?
1 Restaurant On Site

    Bistro Restaurant

    Food: International

Amenities of Excelsior Hotel Downtown
  • Sun deck
  • Live sports events (broadcast) Additional charge
  • Happy hour Additional charge
  • Evening entertainment Additional charge
  • Nightclub/DJ Additional charge
  • Pool table Additional charge
Food & Drink
  • Coffee house on site
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
  • Secure parking
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
  • Adults only
  • Convenience store on site
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Fenced pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Pool with view
  • Pool is on rooftop
  • Shallow end
  • Locker rooms
  • Fitness classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • Arabic
  • English
  • Hindi
  • Punjabi
  • Russian
  • Filipino
  • Urdu
Missing some info?

House rules Excelsior Hotel Downtown takes special requests – add in the next step!


From 3:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Extra bed by request
AED 100 per child, per night
3+ years
Extra bed by request
AED 100 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.


When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club Excelsior Hotel Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Transfers to and from Dubai International Airport are available on a request basis. Please contact the hotel directly once a reservation is in place for further information on this service.

Guests are required to show a valid Emirates ID or valid passport upon check-in.

Please inform Excelsior Hotel Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Excelsior Hotel Downtown

  • Check-in at Excelsior Hotel Downtown is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Excelsior Hotel Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Excelsior Hotel Downtown offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Pool table
    • Evening entertainment
    • Locker rooms
    • Live sports events (broadcast)
    • Happy hour
    • Beauty services
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Massage chair
    • Fitness
    • Nightclub/DJ
    • Fitness classes

  • Guests staying at Excelsior Hotel Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental

  • Excelsior Hotel Downtown is 5.6 miles from the center of Dubai.

  • Excelsior Hotel Downtown has 1 restaurant:

    • Bistro Restaurant

  • From the nearest airport, you can get to Excelsior Hotel Downtown by:

    • Subway/Metro 15min

  • Room options at Excelsior Hotel Downtown include:

    • Double
    • Twin

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The following parking options are available to guests staying at Excelsior Hotel Downtown (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking
    • Free parking