Hotel Kempinski Hotel Mall of the Emirates

Ski-to-door. Travel Sustainable property

Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates – Excellent location – show map – Subway Access

Excellent location – rated 9.2/10! (score from 4825 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
4,830 reviews

Everything and most importantly the staff including executive houskeeper Ms. Pamini and her colleague who tried their level best to take care of us and help us celebrate our anniversary in a special way.

Viresh Oman

the size of the room is bigger than most of the other rooms in dubai very clean breakfast is amazing staff is really nice and helpful location is great because we have the mall on the lower floor when I compared the price with other hotels it had more value for all the above mentioned points

Samar Saudi Arabia

when we first arrived our room wasn’t ready so we were taken to the business lounge and enjoyed delicious refreshments, we loved the location, very friendly staff and the rooms and hotel is extremely clean!

Rishdeh Oman

luxurious room and very clean and comfortable The breakfast and the outdoor is amazing The access to the Emirates mall

Mona Saudi Arabia

I like the hospitality, glamour, cleanness, facilities, convenience and location.

Neusa Angola

The Room was nice and the bed too. But the best thing about the hotel is the easy access to Mall of the Emirates which my wife loved so much. Also the free valet parking, One of the best choices for a Dubai short visit for sure.

Mohammed Saudi Arabia

Overall the hotel’s location is very convenient. Direct access to the mall, Availability of taxis, availability of tax refund machine, great room service where on daily basis water of Lt is provided plus small bottles. The best Staff was Soumish who was in charge of Concierge. He helped us a lot with all information we wanted for expo 2020. He even suggested to us to visit some pavilions and I found info he provided very helpful. Also, he attended our all requests in terms of some papers print out and he was the only one who told us on some services provided by hotel such as the tax free. On our last day he came all the way to handover our luggages by himself and goodbye us. He was the best.Also the valley staffs and who were at the entrance were amazing. Unfortunately I did not recall the names.

Zahra Oman

Staff are welcoming and nice. The room is clean and the services are great

Haifa Saudi Arabia

The location is good. The Mall of the EMIRATES supplements your stay with convenience to enjoy shopping and good food in a single location.

Syed Pakistan

I like this place it’s not my first time to come in and I will not hesitate to repeat it. thanks for letting me feel that comfortable.

Mai Egypt
8.8
Excellent
4,830 reviews
  • What guests loved the most:
  • “Everything and most importantly the staff including executive houskeeper Ms.”
    Viresh Viresh Oman Oman
  • “the size of the room is bigger than most of the other rooms in dubai very clean breakfast is amazing staff is really nice and helpful location is great because we have the mall on the lower floor ...”
    Samar Samar Saudi Arabia Saudi Arabia
  • “when we first arrived our room wasn’t ready so we were taken to the business lounge and enjoyed delicious refreshments, we loved the location, very friendly staff and the rooms and hotel is extremely...”
    Rishdeh Rishdeh Oman Oman
  • “luxurious room and very clean and comfortable The breakfast and the outdoor is amazing The access to the Emirates mall”
    Mona Mona Saudi Arabia Saudi Arabia
  • “I like the hospitality, glamour, cleanness, facilities, convenience and location.”
    Neusa Neusa Angola Angola
  • “The Room was nice and the bed too. But the best thing about the hotel is the easy access to Mall of the Emirates which my wife loved so much.”
    Mohammed Mohammed Saudi Arabia Saudi Arabia
  • “Overall the hotel’s location is very convenient. Direct access to the mall, Availability of taxis, availability of tax refund machine, great room service where on daily basis water of Lt is provided...”
    Zahra Zahra Oman Oman
  • “Staff are welcoming and nice. The room is clean and the services are great”
    Haifa Haifa Saudi Arabia Saudi Arabia
  • “The location is good. The Mall of the EMIRATES supplements your stay with convenience to enjoy shopping and good food in a single location.”
    Syed Syed Pakistan Pakistan
  • “I like this place it’s not my first time to come in and I will not hesitate to repeat it. thanks for letting me feel that comfortable.”
    Mai Mai Egypt Egypt

Categories:

  • Staff9.1
  • Facilities 8.9
  • Cleanliness 9.2
  • Comfort 9.2
  • Value for money8.1
  • Location9.2
  • Free WiFi8.8
High score for Dubai

Get the celebrity treatment with world-class service at Kempinski Hotel Mall of the Emirates

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Directly connected to Mall of the Emirates, Kempinski Hotel Mall of the Emirates is centrally located with close proximity to areas such as Downtown Dubai, Dubai Marina and Palm Jumeirah​, with the Mall of the Emirates metro station a mere 5 minute walk. ​Guests enjoy complimentary WiFi throughout the whole hotel.

Hotel features the unique Aspen Ski Chalets, the only hotel rooms in the region with view onto skiing slopes (of Ski Dubai). Luxuriously furnished rooms at the Kempinski include a seating area complete with a large LCD TV. They also offer a mini-bar, a safe and in-room coffee/tea facilities.

Adjacent to Ski Dubai, the 5-star Kempinski Hotel offers direct access to Mall of The Emirates. Guests can enjoy snow park view from the Aspen Chalets or soak in the sun beside the outdoor pool. Special discount available for Ski Dubai & Magic Planet for guest through the Concierge.

Kempinski Hotel’s dining options include Aspen by Kempinski, which serves high tea each afternoon, and Salero Tapas & Bodega which features authentic Spanish cuisine. Poolside drinks and shisha are available at Mosaic Chill. Offering a truly Levantine dining experience, Olea will take guests on a sensory discovery of the Levant region.

On-site leisure options include the state-of-the-art fitness Center, infinity pool and tennis courts. SENSASIA Stories Spa offers wellness treatments. Ski classes can be arranged at a surcharge

The 24-hour concierge desk can arrange desert safaris, Dubai city tours or transfers to Dubai International Airport, a 20-minute drive. Wild Wadi Waterpark is 1.9 mi away. Emirates Golf Club can be reached in 20 minutes by car.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

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Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Halal, Gluten-free, American, Buffet

Free parking available at the hotel

Ski-to-door

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 30403 lists

Most popular amenities

2 swimming pools
Free WiFi
Family rooms
Free parking
Fitness center
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

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Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Kempinski Hotel Mall of the Emirates?

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Sleeps Room Type Price
Max adults: 2. Max children: 1
Deluxe Room
High floor
  • 2 twin beds
or
  • 1 king bed
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Max adults: 3. Max children: 1
Grand Deluxe Room
High floor
  • 1 king bed and
  • 1 sofa bed
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Max adults: 2. Max children: 2
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Max adults: 2. Max children: 1
Superior Room
High floor
  • 2 twin beds
or
  • 1 king bed
Something went wrong – please try again later.
Max adults: 3. Max children: 1
Corner Suite ( 2 adults + 2 children) - Including access to Ski Dubai Park for 2
High floor
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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Max adults: 2. Max children: 1
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Max adults: 8. Max children: 4
Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2
  • Bedroom 1: 1 king bed
  • Bedroom 2: 1 king bed
  • Bedroom 3: 1 king bed
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Max adults: 3. Max children: 1
Executive Suite with Lounge Access
High floor
  • 1 king bed and 1 sofa bed
Something went wrong – please try again later.
Max adults: 3. Max children: 1
Tower Suite - Including access to Ski Dubai Park for 2
High floor
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
  • Living room: 1 sofa bed
Something went wrong – please try again later.
Max adults: 5. Max children: 2
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Max adults: 2. Max children: 2
Something went wrong – please try again later.
Max adults: 3. Max children: 1
Executive Grand Deluxe Room with Lounge Access.
High floor
  • 1 sofa bed and
  • 1 queen bed
Something went wrong – please try again later.
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Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Kempinski Hotel Mall of the Emirates

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent
 · 4,830 reviews
Read all reviews
  • Staff9.1
  • Facilities 8.9
  • Cleanliness 9.2
  • Comfort 9.2
    Room size
    Room temperature
  • Value for money8.1
  • Location9.2
    Shopping area
  • Free WiFi8.8
High score for Dubai

Select topics to read reviews:

See what guests loved the most:

  • Viresh Oman

    “Everything and most importantly the staff including executive houskeeper Ms. Pamini and her colleague who tried their level best to take care of us and help us celebrate our anniversary in a special way.”

  • Samar Saudi Arabia

    “the size of the room is bigger than most of the other rooms in dubai very clean breakfast is amazing staff is really nice and helpful location is great because we have the mall on the lower floor when I compared the price with other hotels it had more value for all the above mentioned points ”

  • Rishdeh Oman

    “when we first arrived our room wasn’t ready so we were taken to the business lounge and enjoyed delicious refreshments, we loved the location, very friendly staff and the rooms and hotel is extremely clean! ”

  • Mona Saudi Arabia

    “luxurious room and very clean and comfortable The breakfast and the outdoor is amazing The access to the Emirates mall ”

  • Neusa Angola

    “I like the hospitality, glamour, cleanness, facilities, convenience and location.”

  • Mohammed Saudi Arabia

    “The Room was nice and the bed too. But the best thing about the hotel is the easy access to Mall of the Emirates which my wife loved so much. Also the free valet parking, One of the best choices for a Dubai short visit for sure.”

  • Zahra Oman

    “Overall the hotel’s location is very convenient. Direct access to the mall, Availability of taxis, availability of tax refund machine, great room service where on daily basis water of Lt is provided plus small bottles. The best Staff was Soumish who was in charge of Concierge. He helped us a lot with all information we wanted for expo 2020. He even suggested to us to visit some pavilions and I found info he provided very helpful. Also, he attended our all requests in terms of some papers print out and he was the only one who told us on some services provided by hotel such as the tax free. On our last day he came all the way to handover our luggages by himself and goodbye us. He was the best.Also the valley staffs and who were at the entrance were amazing. Unfortunately I did not recall the names. ”

  • Haifa Saudi Arabia

    “Staff are welcoming and nice. The room is clean and the services are great”

  • Syed Pakistan

    “The location is good. The Mall of the EMIRATES supplements your stay with convenience to enjoy shopping and good food in a single location.”

  • Mai Egypt

    “I like this place it’s not my first time to come in and I will not hesitate to repeat it. thanks for letting me feel that comfortable.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Kempinski Hotel Mall of the Emirates

Welcoming Booking.com guests since Mar 9, 2007

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  • Hi does lounge access allow you complimentary drinks at a given time? Also are there benefits with lounge access in the afternoons regard food and drinks etc. Thank you Julie wan

    Executive Benefits: *Private check-in and check-out *Complimentary breakfast, Afternoon Tea, evening snacks and happy hour *Two pieces of laundry per stay *Complimentary use of the Executive Lounge Business Center *Complimentary early check in at 12:00 p.m. upon availability *Complimentary late check out until 3:00 p.m. upon availability *In-room amenities *Concierge services *We allow our exclusive guest to welcome their visitors at an additional price of AED 150.00 per person. We will be happy to welcome you in our Executive Lounge during the following hours : *General Opening Hours : 6:30 am - 10:00 pm *Breakfast weekdays : 6:30 am - 11:00 am *Breakfast weekend : 06:30 am - 11:30 am *Afternoon Tea : 3:00 pm - 6:00 pm *Evening Snacks : 6:00 pm - 9:45 pm *Happy Hour : 7:00 pm - 9:45 pm Please be informed that we do not accommodate guests below the age of 21 after 7:00 pm in our Executive Lounge.

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    Asked about: Executive Grand Deluxe Room with Lounge Access. • Answered on October 6, 2019
  • How many toilets in the executive suite? I.e is there one in the bedroom and one in lounge of the suite???

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Please note that our Executive Suite category has 1 toilet. Best Regards, Sameh Nasr

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    Asked about: Executive Grand Deluxe Room with Lounge Access. • Answered on October 27, 2019
  • Diner cost?

    Thank you for your message. Dinner cost will be at additional charge of AED 185.00 per person per day.

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    Asked about: Deluxe Room • Answered on October 19, 2020
  • I booked the executive grand deluxe room with lounge access. Do we get discounts on Ski Dubai tickets?

    Dear Guest, Please note that all our guests get the Snow park package in Ski Dubai at special rate of AED 120.00 per ticket. Best Regards,, Sameh Nasr

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    Answered on January 3, 2020
  • Hi there, Do you have rooms allowing smoking in it. Regards

    Yes, we have smoking and non smoking rooms at the hotel. Please let us know you room preferences once you make the booking.

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    Answered on November 9, 2020
  • Hi, are you able to have a guest over in the room?

    Yes, maximum 02 visitors are allowed per stay

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    Asked about: Grand Deluxe Room • Answered on December 16, 2020
  • Hey can we book grand delux room with lounge access for a family of 2 adults and 3 kids aged 7 ,6 and 2?

    Dear Guest, Please kindly be informed that our Grand Deluxe Room is 61sqm and it is for 02 adults and 02 kids below 12, however if is small child or infant, we can allow 02 years old child as well.

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    Answered on January 3, 2021
  • Good Morning, i would like to know if you have any rooms with privatee pool

    Kindly be informed that we only have room categories which are next to the public pool, which is the Aspen Pool Chalet, however we don't have rooms with private pool.

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    Answered on January 14, 2020
  • How is the view from the room?

    Please be informed that Deluxe Room is overlooking Pool View or City View upon hotel availability.

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    Asked about: Deluxe Room • Answered on October 15, 2019
  • Do you allow pets in your hotel ?

    Dear Guest, Please note that pets are not allowed at our property. Best Regards, Sameh Nasr

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    Answered on October 24, 2020
  • Does it have separate kitchen and washing machine?

    Dear Guest, We have nice area for preparing small snacks or fast meals in our Presidential Suite only, however we don't have washing machine or full kitchen in our rooms.

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    Asked about: Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2 • Answered on January 17, 2021
  • Hello , is it a private pool ? And can it be use these days in this weather? I mean its cold for using the pool? Thanks

    Kindly note that we have 2 public pools only and they have temperature control.

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    Asked about: Aspen Pool Chalet • Answered on January 31, 2021
  • Hi u take money two room from me n send hotel info for one day

    Dear, Kindly if you can advise us more about the situation in order to assist you accordingly. Thank you.

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    Answered on July 30, 2021
  • Do you have a shuttle bus to Dubai Mall?

    Kindly be informed that, we did not have a shuttle bus, however we can arrange private limousine for additional charges.

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    Answered on May 29, 2021
  • I’m traveling for business, single occupancy needed in one deluxe rooms. How do I obtain lounge access? Do I need to book a room with lounge access?

    Kindly note that while booking a room from The Executive Grand Deluxe Type and up, you'll automatically have an access to the executive lounge.

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    Asked about: Deluxe Room • Answered on July 7, 2021
  • what temperature is ths swimming pool in february

    Dear Guest, Please kindly be advised that swimming pool temperature in February is between 28 - 30.

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    Answered on January 1, 2021
  • hi can we have 2 connected rooms please

    Kindly note that we have Grand Deluxe Room can be connected to Grand Deluxe Room subject to hotel availability.

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    Asked about: Superior Room • Answered on March 19, 2021
  • What are the diffrence between the first and second option of grande delux room

    Dear Guest, please contact Booking Com customer service team on their landline number to advise you

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    Asked about: Grand Deluxe Room • Answered on February 10, 2021
  • Good day, Is it possible to arrange early check-in on 30.01-2021? Coz we arrive at 3 p’clock in the morning

    Dear Guest, Please kindly be informed that if your arrival is 30 of January at 03.00, you will need to book your stay from the night before in order to secure the room and early check-in at that time.

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    Answered on January 4, 2021
  • How many toilets in the grand deluxe room

    Kindly be informed that there is only one toilet in our Grand Deluxe room.

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    Asked about: Grand Deluxe Room • Answered on March 30, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Mall of the Emirates
    0.1 miles
  • Deyaar HQ
    0.1 miles
  • Ski Dubai
    0.1 miles
  • Dubai Community Theatre & Arts Centre
    0.2 miles
  • Dubai Police Academy
    0.5 miles
  • Gold & Diamond Park
    1 miles
  • Madinat Jumeirah
    1.2 miles
Top attractions
  • Burj Al Arab Tower
    1.7 miles
  • Montgomery Golf Club Dubai
    4.2 miles
  • Aquaventure Waterpark
    4.9 miles
  • The Walk at JBR
    5 miles
  • Dubai Autodrome
    5.4 miles
  • City Walk Mall
    7.4 miles
  • Dubai Mall
    7.5 miles
  • Gurunanak Darbar Sikh Temple
    8.2 miles
  • Dubai Expo 2020
    11.2 miles
  • Grand Mosque
    11.8 miles
Natural Beauty
  • Ocean/Sea Arabian Gulf
    3.1 miles
  • Lake Dubai Creek
    12.4 miles
Ski lifts
  • Ski Dubai Indoor
    0.1 miles
Public transit
  • Train Mall of the Emirates Metro Station
    0.3 miles
  • Train Sharaf DG Metro Station
    0.5 miles
  • Train First Abu Dhabi Bank Metro Station
    0.9 miles
Closest Airports
  • Dubai International Airport
    13.5 miles
  • Al Maktoum International Airport
    15.9 miles
  • Sharjah International Airport
    24.5 miles
How to get to Kempinski Hotel Mall of the Emirates from Dubai International Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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5 Restaurants On Site

    Olea

    Food: Mediterranean, Middle Eastern

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    Salero

    Food: Spanish

    Open for: Brunch, Lunch, Dinner

    Menu: À la carte

    Aspen

    Food: European

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: À la carte

    Mosaic Chill

    Open for: Cocktail hour

    Menu: À la carte

    Noir Cocktail Lounge & Bar

    Open for: Cocktail hour

Amenities of Kempinski Hotel Mall of the Emirates

Most popular amenities

2 swimming pools
Free WiFi
Family rooms
Free parking
Fitness center
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental on site
  • Ski school Additional charge
  • Ski storage
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Themed dinners Additional charge
  • Movie nights
  • Tennis equipment Additional charge
  • Skiing
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge