• Kitchen
  • Pool 1 – outdoor
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Get the celebrity treatment with world-class service at Kempinski Hotel Mall of the Emirates

You're eligible for a Genius discount at Kempinski Hotel Mall of the Emirates! To save at this property, all you have to do is sign in.

Directly connected to Mall of the Emirates, Kempinski Hotel Mall of the Emirates is centrally located with close proximity to areas such as Downtown Dubai, Dubai Marina and Palm Jumeirah​, with the Mall of the Emirates metro station a mere 5 minute walk. ​Guests enjoy complimentary WiFi throughout the whole hotel. Hotel features the unique Aspen Ski Chalets, the only hotel rooms in the region with view onto skiing slopes (of Ski Dubai). Luxuriously furnished rooms at the Kempinski include a seating area complete with a large LCD TV. They also offer a mini-bar, a safe and in-room coffee/tea facilities. Adjacent to Ski Dubai, the 5-star Kempinski Hotel offers direct access to Mall of The Emirates. Guests can enjoy snow park view from the Aspen Chalets or soak in the sun beside the outdoor pool. Special discount available for Ski Dubai & Magic Planet for guest through the Concierge. Kempinski Hotel’s dining options include Aspen by Kempinski, which serves high tea each afternoon, and Salero Tapas & Bodega which features authentic Spanish cuisine. Poolside drinks and shisha are available at Mosaic Chill. Offering a truly Levantine dining experience, Olea will take guests on a sensory discovery of the Levant region. On-site leisure options include the state-of-the-art fitness Center and infinity pool. SENSASIA Stories Spa offers wellness treatments. Ski classes can be arranged at a surcharge The 24-hour concierge desk can arrange desert safaris, Dubai city tours or transfers to Dubai International Airport, a 20-minute drive. Wild Wadi Waterpark is 1.9 mi away. Emirates Golf Club can be reached in 20 minutes by car.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Kempinski Hotel Mall of the Emirates has been welcoming Booking.com guests since Mar 9, 2007
Hotel chain/brand:
Kempinski

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Halal, Gluten-free, American

Free private parking available at the hotel

Ski-to-door

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
or
2 twin beds
1 king bed
and
1 sofa bed
1 king bed
or
2 twin beds
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Travel Sustainable Level 3+
This property has made significant commitments towards sustainability by subscribing to one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.6
Location
9.4
Free WiFi
9.1
High score for Dubai
Select topics to read reviews:

See what guests loved the most:

  • Amr
    EgyptEgypt
    Everyone was so helpful, smiling, always willing to help - Eliza from the reception - Ahmed at the Concierge - The Team at the reception - The Housekeeping service is truly exceptional!
  • Bartolomeo
    United Arab EmiratesUnited Arab Emirates
    It was a very nice touch for you to provide a complimentary happy birthday cake. The room was elegant, well kept and larger than expected.
  • Shahad
    United Arab EmiratesUnited Arab Emirates
    Clean.. in the heart of the city.. roomy and chic.. polite helpful staff. Beyond welcoming. Specially the Russian lady at the front desk and Praveen
  • Said
    OmanOman
    Fatma provided excellent service and the location was perfect
  • Fahad
    KuwaitKuwait
    I like the new edition And new repranding rooms and restuarant
  • Shamsa
    United Arab EmiratesUnited Arab Emirates
    The hotel is very wonderful, beautiful, large, clean and amazing. The receptionist is very wonderful and helpful and made an effort for me. Thank you very much. I enjoyed my stay at Knepinski and I will have another visit. In general, the staff...
  • Magnaidoo
    United Arab EmiratesUnited Arab Emirates
    We had a problem with the room. We were very quickly upgraded by the manager and treated very well.
  • Shahad
    Saudi ArabiaSaudi Arabia
    The cleaning and hospitality of the manger since we face issue in the first day and he solve it
  • M
    OmanOman
    I like the location & the fact that it’s close by everywhere we needed to go to, the fact that it’s attached to emirates mall , the suite was amazing, the food was good.
  • Baurzhan
    KazakhstanKazakhstan
    Location!!! Breakfast time from 6:30!!! Till 11! Access to the Mall. A Special THANKS to stuff and Mohamed from 2nd floor restaurant, who convinced us to visit it and open for me and my family Beauty and Test of Arabic Magic food!!! He did a very...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi does lounge access allow you complimentary drinks at a given time? Also are there benefits with lounge access in the afternoons regard food and dri..

    Executive Benefits: *Private check-in and check-out *Complimentary breakfast, Afternoon Tea, evening snacks and happy hour *Two pieces of laundry pe..
    Answered on 6 October 2019
  • How many toilets in the executive suite? I.e is there one in the bedroom and one in lounge of the suite???

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Please note that our Executive Suite category has 1 toilet. Best Regards, Sameh Nasr
    Answered on 27 October 2019
  • Diner cost?

    Thank you for your message. Dinner cost will be at additional charge of AED 185.00 per person per day.
    Answered on 19 October 2020
  • Hi, are you able to have a guest over in the room?

    Yes, maximum 02 visitors are allowed per stay
    Answered on 16 December 2020
  • Hi there, Do you have rooms allowing smoking in it. Regards

    Yes, we have smoking and non smoking rooms at the hotel. Please let us know you room preferences once you make the booking.
    Answered on 9 November 2020
  • How is the view from the room?

    Please be informed that Deluxe Room is overlooking Pool View or City View upon hotel availability.
    Answered on 15 October 2019
  • Still looking?

Hotel area info *

Restaurants
4 Restaurants On Site

  • Olea
    • Cuisine
      Mediterranean • Middle Eastern
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Gluten-free
  • Salero
    • Cuisine
      Spanish
    • Open for
      Brunch • Lunch • Dinner
  • Aspen
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
  • Mosaic Chill
    • Open for
      Cocktail hour
    • Ambience
      Modern

Amenities of Kempinski Hotel Mall of the Emirates
Great facilities! Review score, 9.2

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle (free)
  • Family rooms
  • Free parking
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Slippers
  • Bathtub
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Movie nights
    Additional charge
  • Skiing
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
Media & Technology
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
Pool 2 – outdoor
  • Open all year
  • Adults only
  • Pool bar
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Italian
  • Dutch
  • Norwegian
  • Russian
  • Filipino
  • Turkish
  • Ukrainian

House rules

Kempinski Hotel Mall of the Emirates takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 6 years
Extra bed upon request
Free
7 - 11 years
Extra bed upon request
AED 100 per child, per night
12+ years
Extra bed upon request
AED 200 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Kempinski Hotel Mall of the Emirates accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The hotel reserves the right to charge the first night upon booking to guarantee the reservation.

Please note that tickets to Ski Dubai only include access the Snow Park.

Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kempinski Hotel Mall of the Emirates of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Kempinski Hotel Mall of the Emirates

  • Room options at Kempinski Hotel Mall of the Emirates include:

    • Triple
    • Quad
    • Suite
    • Double

  • Kempinski Hotel Mall of the Emirates offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Skiing
    • Golf course (within 2 miles)
    • Movie nights
    • Live sports events (broadcast)
    • Personal trainer
    • Spa/Wellness packages
    • Happy hour
    • Live music/Performance
    • Locker rooms
    • Spa facilities
    • Themed dinners
    • Swimming pool
    • Tour or class about local culture
    • Fitness
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath

  • Check-in at Kempinski Hotel Mall of the Emirates is from 3:00 PM, and check-out is until 12:00 PM.

  • Kempinski Hotel Mall of the Emirates has 4 restaurants:

    • Olea
    • Mosaic Chill
    • Aspen
    • Salero

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Kempinski Hotel Mall of the Emirates may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Kempinski Hotel Mall of the Emirates is popular with guests booking family stays.

  • Kempinski Hotel Mall of the Emirates is 6.8 miles from the center of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Kempinski Hotel Mall of the Emirates can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • American