Name: Kempinski Hotel Mall of the Emirates
Address: Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates, Sheikh Zayed Road, Dubai Emirate, UAE
Price range: Prices for upcoming dates start at $294 per night (We Price Match)
Rating: 8.8

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Guest reviews (4,805)

Hotel Kempinski Hotel Mall of the Emirates

Ski-to-door.

Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates – Excellent location – show map – Subway Access

Overall the hotel’s location is very convenient. Direct access to the mall, Availability of taxis, availability of tax refund machine, great room service where on daily basis water of Lt is provided plus small bottles. The best Staff was Soumish who was in charge of Concierge. He helped us a lot with all information we wanted for expo 2020. He even suggested to us to visit some pavilions and I found info he provided very helpful. Also, he attended our all requests in terms of some papers print out and he was the only one who told us on some services provided by hotel such as the tax free. On our last day he came all the way to handover our luggages by himself and goodbye us. He was the best.Also the valley staffs and who were at the entrance were amazing. Unfortunately I did not recall the names.

Zahra

Oman

Staff are welcoming and nice. The room is clean and the services are great

Haifa

Saudi Arabia

The location is good. The Mall of the EMIRATES supplements your stay with convenience to enjoy shopping and good food in a single location.

Syed

Pakistan

I like this place it’s not my first time to come in and I will not hesitate to repeat it. thanks for letting me feel that comfortable.

Mai

Egypt

I really liked the hospitality and friendliness of Kempinski’s staff specially the gentlemen at door to the mall❤️ how my room was clean every time I get back to it thanks to Farid and his colleagues. I also loved having the afternoon tea at Aspen and the lovely Amal’s services made it extra special. Thank you all for this nice experience and I am looking forward to coming back and enjoying my stay at Kempinski☺️

Nasrin

United Kingdom

Room Desigen it was really 5 star and nice ,, lobby and cafe it was very nice

Almarzoqi

United Arab Emirates

Big and clean room.. connected with emirates mall

Haya

Qatar

The location is perfect as you won’t need to leave the premises. The room is comfy and the ski option is nice. TV - phone streaming is great addition. Private butler.

Souad

United Arab Emirates

We enjoyed the excellent location, excellent cleanliness and luxury in this hotel

Babi

Turkey

Polite and very professional staff Luxurious rooms

Salwa

United Arab Emirates

What guests loved the most:
“Overall the hotel’s location is very convenient. Direct access to the mall, Availability of taxis, availability of tax refund machine, great room service where on daily basis water of Lt is provided...”

Zahra Oman
“Staff are welcoming and nice. The room is clean and the services are great”

Haifa Saudi Arabia
“The location is good. The Mall of the EMIRATES supplements your stay with convenience to enjoy shopping and good food in a single location.”

Syed Pakistan
“I like this place it’s not my first time to come in and I will not hesitate to repeat it. thanks for letting me feel that comfortable.”

Mai Egypt
“I really liked the hospitality and friendliness of Kempinski’s staff specially the gentlemen at door to the mall❤️ how my room was clean every time I get back to it thanks to Farid and his colleagues....”

Nasrin United Kingdom
“Room Desigen it was really 5 star and nice ,, lobby and cafe it was very nice”

Almarzoqi United Arab Emirates
“Big and clean room.. connected with emirates mall”

Haya Qatar
“The location is perfect as you won’t need to leave the premises. The room is comfy and the ski option is nice. TV - phone streaming is great addition. Private butler.”

Souad United Arab Emirates
“We enjoyed the excellent location, excellent cleanliness and luxury in this hotel”

Babi Turkey
“Polite and very professional staff Luxurious rooms”

Salwa United Arab Emirates

Get the celebrity treatment with world-class service at Kempinski Hotel Mall of the Emirates

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Directly connected to Mall of the Emirates, Kempinski Hotel Mall of the Emirates is centrally located with close proximity to areas such as Downtown Dubai, Dubai Marina and Palm Jumeirah, with the Mall of the Emirates metro station a mere 5 minute walk. Guests enjoy complimentary WiFi throughout the whole hotel.

Hotel features the unique Aspen Ski Chalets, the only hotel rooms in the region with view onto skiing slopes (of Ski Dubai). Luxuriously furnished rooms at the Kempinski include a seating area complete with a large LCD TV. They also offer a mini-bar, a safe and in-room coffee/tea facilities.

Adjacent to Ski Dubai, the 5-star Kempinski Hotel offers direct access to Mall of The Emirates. Guests can enjoy snow park view from the Aspen Chalets or soak in the sun beside the outdoor pool. Special discount available for Ski Dubai & Magic Planet for guest through the Concierge.

Kempinski Hotel’s dining options include Aspen by Kempinski, which serves high tea each afternoon, and Salero Tapas & Bodega which features authentic Spanish cuisine. Poolside drinks and shisha are available at Mosaic Chill. Offering a truly Levantine dining experience, Olea will take guests on a sensory discovery of the Levant region.

On-site leisure options include the state-of-the-art fitness Center, infinity pool and tennis courts. SENSASIA Stories Spa offers wellness treatments. Ski classes can be arranged at a surcharge

The 24-hour concierge desk can arrange desert safaris, Dubai city tours or transfers to Dubai International Airport, a 20-minute drive. Wild Wadi Waterpark is 1.9 mi away. Emirates Golf Club can be reached in 20 minutes by car.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

We speak your language!

Kempinski Hotel Mall of the Emirates has been welcoming Booking.com guests since Mar 9, 2007
Hotel chain/brand: Kempinski

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Most popular amenities

2 swimming pools

Family rooms

Free parking

Fitness center

Spa

Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Halal, Gluten-free, American, Buffet

Free parking available at the hotel

Ski-to-door

Loyal Customers

There are more repeat guests here than most other properties.

Sleeps	Room Type	Price
Max adults: 2. Max children: 1	Deluxe Room High floor 2 twin beds or 1 king bed
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Max adults: 3. Max children: 1	Grand Deluxe Room High floor 1 king bed and 1 sofa bed
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Max adults: 2. Max children: 2	Duplex Aspen Ski Chalet - Including access to Ski Dubai for 2 1 king bed
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Max adults: 2. Max children: 1	Superior Room High floor 1 king bed or 2 twin beds
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Max adults: 3. Max children: 1	Corner Suite ( 2 adults + 2 children) - Including access to Ski Dubai Park for 2 High floor Bedroom 1: 1 king bed Living room: 1 sofa bed
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Max adults: 2. Max children: 1	Aspen Ski Chalet - including access to Ski Dubai Park for 2 1 king bed
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Max adults: 8. Max children: 4	Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2 Bedroom 1: 1 king bed Bedroom 2: 1 king bed Bedroom 3: 1 king bed
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Max adults: 3. Max children: 1	Executive Suite with Lounge Access High floor 1 king bed and 1 sofa bed
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Max adults: 3. Max children: 1	Tower Suite - Including access to Ski Dubai Park for 2 High floor Bedroom 1: 1 king bed Living room: 1 sofa bed Living room: 1 sofa bed
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Max adults: 5. Max children: 2	Aspen Two-Bedroom Ski Chalet - Including access to Ski Dubai Park for 2 Bedroom 1: 1 king bed Bedroom 2: 1 king bed
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Max adults: 2. Max children: 2	Aspen Pool Chalet 1 king bed
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Max adults: 3. Max children: 1	Executive Grand Deluxe Room with Lounge Access. High floor 1 sofa bed and 1 queen bed
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Max adults: 10	Executive Grand Deluxe Room
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Max adults: 10	Executive Grand Deluxe Room
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Max adults: 10	Standard Suite
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Max adults: 10	Basic Option
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Max adults: 10	Chalet Pool View
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Max adults: 10	Deluxe Double Room
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Max adults: 10	Executive Suite
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Max adults: 10	Executive Double Room
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Max adults: 10	Deluxe Plus
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Max adults: 10	Chalet Standard
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Max adults: 10	Executive Deluxe Plus
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Max adults: 10	Standard Suite
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Max adults: 10	Chalet Pool View
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Max adults: 10	Basic Option
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Max adults: 10	Duplex Chalet
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Max adults: 10	Presidential Suite
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About Kempinski Hotel Mall of the Emirates

Welcoming Booking.com guests since Mar 9, 2007

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Hi does lounge access allow you complimentary drinks at a given time? Also are there benefits with lounge access in the afternoons regard food and drinks etc. Thank you Julie wan

Executive Benefits: *Private check-in and check-out *Complimentary breakfast, Afternoon Tea, evening snacks and happy hour *Two pieces of laundry per stay *Complimentary use of the Executive Lounge Business Center *Complimentary early check in at 12:00 p.m. upon availability *Complimentary late check out until 3:00 p.m. upon availability *In-room amenities *Concierge services *We allow our exclusive guest to welcome their visitors at an additional price of AED 150.00 per person. We will be happy to welcome you in our Executive Lounge during the following hours : *General Opening Hours : 6:30 am - 10:00 pm *Breakfast weekdays : 6:30 am - 11:00 am *Breakfast weekend : 06:30 am - 11:30 am *Afternoon Tea : 3:00 pm - 6:00 pm *Evening Snacks : 6:00 pm - 9:45 pm *Happy Hour : 7:00 pm - 9:45 pm Please be informed that we do not accommodate guests below the age of 21 after 7:00 pm in our Executive Lounge.

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Asked about: Executive Grand Deluxe Room with Lounge Access. • Answered on October 6, 2019
How many toilets in the executive suite? I.e is there one in the bedroom and one in lounge of the suite???

Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Please note that our Executive Suite category has 1 toilet. Best Regards, Sameh Nasr

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Asked about: Executive Grand Deluxe Room with Lounge Access. • Answered on October 27, 2019
Diner cost?

Thank you for your message. Dinner cost will be at additional charge of AED 185.00 per person per day.

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Asked about: Deluxe Room • Answered on October 19, 2020
Hi there, Do you have rooms allowing smoking in it. Regards

Yes, we have smoking and non smoking rooms at the hotel. Please let us know you room preferences once you make the booking.

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Answered on November 9, 2020
Hi, are you able to have a guest over in the room?

Yes, maximum 02 visitors are allowed per stay

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Asked about: Grand Deluxe Room • Answered on December 16, 2020
Good Morning, i would like to know if you have any rooms with privatee pool

Kindly be informed that we only have room categories which are next to the public pool, which is the Aspen Pool Chalet, however we don't have rooms with private pool.

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Answered on January 14, 2020
How is the view from the room?

Please be informed that Deluxe Room is overlooking Pool View or City View upon hotel availability.

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Asked about: Deluxe Room • Answered on October 15, 2019
Do you allow pets in your hotel ?

Dear Guest, Please note that pets are not allowed at our property. Best Regards, Sameh Nasr

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Answered on October 24, 2020
Hey can we book grand delux room with lounge access for a family of 2 adults and 3 kids aged 7 ,6 and 2?

Dear Guest, Please kindly be informed that our Grand Deluxe Room is 61sqm and it is for 02 adults and 02 kids below 12, however if is small child or infant, we can allow 02 years old child as well.

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Answered on January 3, 2021
Does it have separate kitchen and washing machine?

Dear Guest, We have nice area for preparing small snacks or fast meals in our Presidential Suite only, however we don't have washing machine or full kitchen in our rooms.

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Asked about: Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2 • Answered on January 17, 2021
Hello , is it a private pool ? And can it be use these days in this weather? I mean its cold for using the pool? Thanks

Kindly note that we have 2 public pools only and they have temperature control.

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Asked about: Aspen Pool Chalet • Answered on January 31, 2021
Hi u take money two room from me n send hotel info for one day

Dear, Kindly if you can advise us more about the situation in order to assist you accordingly. Thank you.

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Answered on July 30, 2021
Do you have a shuttle bus to Dubai Mall?

Kindly be informed that, we did not have a shuttle bus, however we can arrange private limousine for additional charges.

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Answered on May 29, 2021
I’m traveling for business, single occupancy needed in one deluxe rooms. How do I obtain lounge access? Do I need to book a room with lounge access?

Kindly note that while booking a room from The Executive Grand Deluxe Type and up, you'll automatically have an access to the executive lounge.

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Asked about: Deluxe Room • Answered on July 7, 2021
what temperature is ths swimming pool in february

Dear Guest, Please kindly be advised that swimming pool temperature in February is between 28 - 30.

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Answered on January 1, 2021
hi can we have 2 connected rooms please

Kindly note that we have Grand Deluxe Room can be connected to Grand Deluxe Room subject to hotel availability.

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Asked about: Superior Room • Answered on March 19, 2021
What are the diffrence between the first and second option of grande delux room

Dear Guest, please contact Booking Com customer service team on their landline number to advise you

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Asked about: Grand Deluxe Room • Answered on February 10, 2021
Good day, Is it possible to arrange early check-in on 30.01-2021? Coz we arrive at 3 p’clock in the morning

Dear Guest, Please kindly be informed that if your arrival is 30 of January at 03.00, you will need to book your stay from the night before in order to secure the room and early check-in at that time.

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Answered on January 4, 2021
How many toilets in the grand deluxe room

Kindly be informed that there is only one toilet in our Grand Deluxe room.

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Asked about: Grand Deluxe Room • Answered on March 30, 2021
Hello, does the grand deluxe room come with free ski Dubai tickets?

The 2 Free Snow park tickets is available from Corner suite onward.

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Asked about: Grand Deluxe Room • Answered on April 4, 2021

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