Hotel
 Kempinski Hotel Mall of the Emirates

Travel Sustainable property

Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates – Excellent location – show map – Subway Access

Excellent location – rated 9.2/10! (score from 5514 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
5,514 reviews

the location is prime and the facility is very good. breakfast is super and option are massive.

Hisham Saudi Arabia

amazing everything, great housekeeping, great very friendly and supportive staff especially in the executive lounge Zakriya is great value for the Kempinski . thank u all

Khawla Oman

Location and staff will organized and friendly in breakfast reagurant

Ahmed Saudi Arabia

location, breakfast, the smell everywhere, comfortable mattress, valet. all the employees were very kind and polite starting from reception, valet, waiters, and room service

Ghazi Kuwait

I think it has the best location for a family and business trip. the hospitality of the staff

Rashad Palestinian Territory

The location was excellent, the attachment to the mall of Emirates makes it very convenient with family. The swimming pool is excellent. The rooms are spacious and very clean. The staff are very friendly and informative. Highly recommend to stay at kempiniski Hotel. The food is excellent, we tried the breakfast was amazing with wide variety, and had dinner via in room dining and food was great.

Ali Oman

I like everything in this hotel from the starting from the front desk staff, the breakfast area, the room, and the staff hospitality everything was amazing

Rayan Saudi Arabia

The room was comfortable. My spouse was extremely happy with it

Ambrose Uganda

Amazing room with all the amenities. Very clean, very responsive staff and concierge.

Moeed Pakistan

Everyone and everything! It was an amazing experience!

Jaime United States of America
8.9
Excellent
5,514 reviews
  • What guests loved the most:
  • “the location is prime and the facility is very good. breakfast is super and option are massive.”
    Hisham Hisham Saudi Arabia Saudi Arabia
  • “amazing everything, great housekeeping, great very friendly and supportive staff especially in the executive lounge Zakriya is great value for the Kempinski . thank u all”
    Khawla Khawla Oman Oman
  • “Location and staff will organized and friendly in breakfast reagurant”
    Ahmed Ahmed Saudi Arabia Saudi Arabia
  • “location, breakfast, the smell everywhere, comfortable mattress, valet. all the employees were very kind and polite starting from reception, valet, waiters, and room service”
    Ghazi Ghazi Kuwait Kuwait
  • “I think it has the best location for a family and business trip. the hospitality of the staff”
    Rashad Rashad Palestinian Territory Palestinian Territory
  • “The location was excellent, the attachment to the mall of Emirates makes it very convenient with family. The swimming pool is excellent. The rooms are spacious and very clean.”
    Ali Ali Oman Oman
  • “I like everything in this hotel from the starting from the front desk staff, the breakfast area, the room, and the staff hospitality everything was amazing”
    Rayan Rayan Saudi Arabia Saudi Arabia
  • “The room was comfortable. My spouse was extremely happy with it”
    Ambrose Ambrose Uganda Uganda
  • “Amazing room with all the amenities. Very clean, very responsive staff and concierge.”
    Moeed Moeed Pakistan Pakistan
  • “Everyone and everything! It was an amazing experience!”
    Jaime Jaime United States of America United States of America

Categories:

  • Staff 9.2
  • Facilities 9.0
  • Cleanliness 9.2
  • Comfort 9.2
  • Value for money8.3
  • Location9.2
  • Free WiFi 9.1
High score for Dubai

Get the celebrity treatment with world-class service at Kempinski Hotel Mall of the Emirates

You're eligible for a Genius discount at Kempinski Hotel Mall of the Emirates! To save at this property, all you have to do is sign in.

Directly connected to Mall of the Emirates, Kempinski Hotel Mall of the Emirates is centrally located with close proximity to areas such as Downtown Dubai, Dubai Marina and Palm Jumeirah​, with the Mall of the Emirates metro station a mere 5 minute walk. ​Guests enjoy complimentary WiFi throughout the whole hotel.

Hotel features the unique Aspen Ski Chalets, the only hotel rooms in the region with view onto skiing slopes (of Ski Dubai). Luxuriously furnished rooms at the Kempinski include a seating area complete with a large LCD TV. They also offer a mini-bar, a safe and in-room coffee/tea facilities.

Adjacent to Ski Dubai, the 5-star Kempinski Hotel offers direct access to Mall of The Emirates. Guests can enjoy snow park view from the Aspen Chalets or soak in the sun beside the outdoor pool. Special discount available for Ski Dubai & Magic Planet for guest through the Concierge.

Kempinski Hotel’s dining options include Aspen by Kempinski, which serves high tea each afternoon, and Salero Tapas & Bodega which features authentic Spanish cuisine. Poolside drinks and shisha are available at Mosaic Chill. Offering a truly Levantine dining experience, Olea will take guests on a sensory discovery of the Levant region.

On-site leisure options include the state-of-the-art fitness Center and infinity pool. SENSASIA Stories Spa offers wellness treatments. Ski classes can be arranged at a surcharge

The 24-hour concierge desk can arrange desert safaris, Dubai city tours or transfers to Dubai International Airport, a 20-minute drive. Wild Wadi Waterpark is 1.9 mi away. Emirates Golf Club can be reached in 20 minutes by car.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Kempinski Hotel Mall of the Emirates has been welcoming Booking.com guests since Mar 9, 2007
 Hotel chain/brand: Kempinski

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Most popular amenities

2 swimming pools
Free WiFi
Family rooms
Free parking
very good Fitness Center
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Halal, Gluten-free, American, Buffet

Free parking available at the hotel

Ski-to-door

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 36280 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Kempinski Hotel Mall of the Emirates

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent · 5,514 reviews
Read all reviews
  • Staff 9.2
  • Facilities 9.0
  • Cleanliness 9.2
  • Comfort 9.2
  • Value for money8.3
  • Location9.2
    Shopping area
  • Free WiFi 9.1
High score for Dubai

Select topics to read reviews:

See what guests loved the most:

  • Hisham
    Saudi ArabiaSaudi Arabia
    “the location is prime and the facility is very good. breakfast is super and option are massive.”
  • Khawla
    OmanOman
    “amazing everything, great housekeeping, great very friendly and supportive staff especially in the executive lounge Zakriya is great value for the Kempinski . thank u all”
  • Ahmed
    Saudi ArabiaSaudi Arabia
    “Location and staff will organized and friendly in breakfast reagurant”
  • Ghazi
    KuwaitKuwait
    “location, breakfast, the smell everywhere, comfortable mattress, valet. all the employees were very kind and polite starting from reception, valet, waiters, and room service”
  • Rashad
    Palestinian TerritoryPalestinian Territory
    “I think it has the best location for a family and business trip. the hospitality of the staff”
  • Ali
    OmanOman
    “The location was excellent, the attachment to the mall of Emirates makes it very convenient with family. The swimming pool is excellent. The rooms are spacious and very clean. The staff are very friendly and informative. Highly recommend to stay at...”
  • Rayan
    Saudi ArabiaSaudi Arabia
    “I like everything in this hotel from the starting from the front desk staff, the breakfast area, the room, and the staff hospitality everything was amazing”
  • Ambrose
    UgandaUganda
    “The room was comfortable. My spouse was extremely happy with it”
  • Moeed
    PakistanPakistan
    “Amazing room with all the amenities. Very clean, very responsive staff and concierge.”
  • Jaime
    United States of AmericaUnited States of America
    “Everyone and everything! It was an amazing experience!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hi does lounge access allow you complimentary drinks at a given time? Also are there benefits with lounge access in the afternoons regard food and drinks etc. Thank you Julie wan
    Executive Benefits: *Private check-in and check-out *Complimentary breakfast, Afternoon Tea, evening snacks and happy hour *Two pieces of laundry per stay *Complimentary use of the Executive Lounge Business Center *Complimentary early check in at 12:00 p.m. upon availability *Complimentary late check out until 3:00 p.m. upon availability *In-room amenities *Concierge services *We allow our exclusive guest to welcome their visitors at an additional price of AED 150.00 per person. We will be happy to welcome you in our Executive Lounge during the following hours : *General Opening Hours : 6:30 am - 10:00 pm *Breakfast weekdays : 6:30 am - 11:00 am *Breakfast weekend : 06:30 am - 11:30 am *Afternoon Tea : 3:00 pm - 6:00 pm *Evening Snacks : 6:00 pm - 9:45 pm *Happy Hour : 7:00 pm - 9:45 pm Please be informed that we do not accommodate guests below the age of 21 after 7:00 pm in our Executive Lounge.
    Asked about: Executive Grand Deluxe Room - Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes • Answered on October 6, 2019
  • How many toilets in the executive suite? I.e is there one in the bedroom and one in lounge of the suite???
    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Please note that our Executive Suite category has 1 toilet. Best Regards, Sameh Nasr
    Asked about: Executive Grand Deluxe Room - Lounge Access including Afternoon Tea, Evening Cocktail Hours, Soft Refreshments & Canapes • Answered on October 27, 2019
  • Diner cost?
    Thank you for your message. Dinner cost will be at additional charge of AED 185.00 per person per day.
    Asked about: Deluxe Room • Answered on October 19, 2020
  • what temperature is ths swimming pool in february
    Dear Guest, Please kindly be advised that swimming pool temperature in February is between 28 - 30.
    Answered on January 1, 2021
  • Good Morning, i would like to know if you have any rooms with privatee pool
    Kindly be informed that we only have room categories which are next to the public pool, which is the Aspen Pool Chalet, however we don't have rooms with private pool.
    Answered on January 14, 2020

  • Still looking?

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Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Mall of the Emirates
    0.1 miles
  • Deyaar HQ
    0.1 miles
  • Ski Dubai
    0.1 miles
  • Dubai Community Theatre & Arts Centre
    0.2 miles
  • Dubai Police Academy
    0.5 miles
  • Gold & Diamond Park
    1 miles
  • Madinat Jumeirah
    1.2 miles
Top attractions
  • Burj Al Arab Tower
    1.7 miles
  • Montgomery Golf Club Dubai
    4.2 miles
  • Aquaventure Waterpark
    4.9 miles
  • The Walk at JBR
    5 miles
  • Dubai Autodrome
    5.4 miles
  • City Walk Mall
    7.4 miles
  • Dubai Mall
    7.5 miles
  • Gurunanak Darbar Sikh Temple
    8.2 miles
  • Dubai Expo 2020
    11.2 miles
  • Grand Mosque
    11.8 miles
Natural Beauty
  • Ocean/Sea Arabian Gulf
    3.1 miles
  • Lake Dubai Creek
    12.4 miles
Ski lifts
  • Ski Dubai Indoor
    0.1 miles
Public transit
  • Train Mall of the Emirates Metro Station
    0.3 miles
  • Train Sharaf DG Metro Station
    0.5 miles
  • Train First Abu Dhabi Bank Metro Station
    0.9 miles
Closest Airports
  • Dubai International Airport
    13.5 miles
  • Al Maktoum International Airport
    15.9 miles
  • Sharjah International Airport
    24.5 miles
How to get to Kempinski Hotel Mall of the Emirates from Dubai International Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
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4 Restaurants On Site

    Olea

    Food: Mediterranean, Middle Eastern

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    Salero

    Food: Spanish

    Open for: Brunch, Lunch, Dinner

    Menu: À la carte

    Aspen

    Food: European

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: À la carte

    Mosaic Chill

    Open for: Cocktail hour

    Menu: À la carte

Amenities of Kempinski Hotel Mall of the Emirates

Most popular amenities

2 swimming pools
Free WiFi
Family rooms
Free parking
very good Fitness Center
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental on site
  • Ski school Additional charge
  • Ski storage
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Themed dinners Additional charge
  • Movie nights Additional charge
  • Skiing
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Fruit
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is needed).
  • Accessible parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
Pool 2 – outdoor
  • Open all year
  • Adults only
  • Beach chairs/Loungers
  • Pool bar
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Italian
  • Dutch
  • Norwegian
  • Russian
  • Filipino
  • Turkish
  • Ukrainian
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House rules Kempinski Hotel Mall of the Emirates takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Extra bed by request
Free
4 - 6 years
Extra bed by request
Free
7 - 11 years
Extra bed by request
AED 100 per child, per night
12+ years
Extra bed by request
AED 200 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Kempinski Hotel Mall of the Emirates accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The hotel reserves the right to charge the first night upon booking to guarantee the reservation.

Please note that tickets to Ski Dubai only include access the Snow Park.

Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kempinski Hotel Mall of the Emirates of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.