Kempinski Hotel Mall of the Emirates
Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates – Excellent location – show map – Subway Access
Excellent location – rated 9.3/10! (score from 5542 reviews)
Real guests • Real stays • Real opinions
I had an issue with my original booked room and this issue was noticed late. So I went to the front desk where I found Ramelia. Khasonova a Deputy Manager who handled me with respect and went to the room with me to have a look. She within a short time allocated me another room and made sure it had no issues. She genuinely apologized and assured me such issues will happen again. She acted with a lot of sensitivity and professionalism. I was very very happy.
United KingdomPerfect location and amazing breakfast but most importantly very courteous staff.
EgyptGreat in dining. Friendly staff. Great service. Great location. Wonderful rooms (spacious, super clean, quiet, comfy beds, large bathroom, fully equipped bar and coffee machine)
AustraliaThe staff was very helpful and friendly, amazing facilities, the room was clean and the bed very comfortable. Great breakfast with fresh ingredients and many options.
Bahrainit was very nice and clean all staff was very good
KuwaitThe ski view. Cleaniness and the size of ski chalet. Also, the direct access to the mall. Great staff.
Saudi ArabiaEveryone was very nice , the facility was clean and offered great service . Only minus was the view looking out a huge freeway with lots of traffic that you could hear at night.
United States of Americai came to celebrate my honeymoon. they did their best to make our stay memorable
United Arab Emiratesmaybe the nicest hotel we have stayed in. breakfast was the best I have ever seen and we travel often
IsraelFriendly staff and wonderful location... One minute to reach the mall and food court, and five minutes walking for metro station.
Saudi Arabia
- What guests loved the most:
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Ali
United Kingdom
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Hani
Egypt
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Geraldine
Australia
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Anastasia
Bahrain
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Albert
Kuwait
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Firas
Saudi Arabia
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Dominique
United States of America
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Alanood
United Arab Emirates
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Guy
Israel
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Abdullah
Saudi Arabia
Categories:
Get the celebrity treatment with world-class service at Kempinski Hotel Mall of the Emirates
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Directly connected to Mall of the Emirates, Kempinski Hotel Mall of the Emirates is centrally located with close proximity to areas such as Downtown Dubai, Dubai Marina and Palm Jumeirah, with the Mall of the Emirates metro station a mere 5 minute walk. Guests enjoy complimentary WiFi throughout the whole hotel.
Hotel features the unique Aspen Ski Chalets, the only hotel rooms in the region with view onto skiing slopes (of Ski Dubai). Luxuriously furnished rooms at the Kempinski include a seating area complete with a large LCD TV. They also offer a mini-bar, a safe and in-room coffee/tea facilities.
Adjacent to Ski Dubai, the 5-star Kempinski Hotel offers direct access to Mall of The Emirates. Guests can enjoy snow park view from the Aspen Chalets or soak in the sun beside the outdoor pool. Special discount available for Ski Dubai & Magic Planet for guest through the Concierge.
Kempinski Hotel’s dining options include Aspen by Kempinski, which serves high tea each afternoon, and Salero Tapas & Bodega which features authentic Spanish cuisine. Poolside drinks and shisha are available at Mosaic Chill. Offering a truly Levantine dining experience, Olea will take guests on a sensory discovery of the Levant region.
On-site leisure options include the state-of-the-art fitness Center and infinity pool. SENSASIA Stories Spa offers wellness treatments. Ski classes can be arranged at a surcharge
The 24-hour concierge desk can arrange desert safaris, Dubai city tours or transfers to Dubai International Airport, a 20-minute drive. Wild Wadi Waterpark is 1.9 mi away. Emirates Golf Club can be reached in 20 minutes by car.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Most popular amenities
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Select topics to read reviews:
See what guests loved the most:
- Ali
United Kingdom“I had an issue with my original booked room and this issue was noticed late. So I went to the front desk where I found Ramelia. Khasonova a Deputy Manager who handled me with respect and went to the room with me to have a look. She within a short...” 
Hani
Egypt“Perfect location and amazing breakfast but most importantly very courteous staff.”
Geraldine
Australia“Great in dining. Friendly staff. Great service. Great location. Wonderful rooms (spacious, super clean, quiet, comfy beds, large bathroom, fully equipped bar and coffee machine)”
Anastasia
Bahrain“The staff was very helpful and friendly, amazing facilities, the room was clean and the bed very comfortable. Great breakfast with fresh ingredients and many options.”- Albert
Kuwait“it was very nice and clean all staff was very good” 
Firas
Saudi Arabia“The ski view. Cleaniness and the size of ski chalet. Also, the direct access to the mall. Great staff.”- DDominique
United States of America“Everyone was very nice , the facility was clean and offered great service . Only minus was the view looking out a huge freeway with lots of traffic that you could hear at night.” - Alanood
United Arab Emirates“i came to celebrate my honeymoon. they did their best to make our stay memorable” 
Guy
Israel“maybe the nicest hotel we have stayed in. breakfast was the best I have ever seen and we travel often”
AbdullahSaudi Arabia“Friendly staff and wonderful location... One minute to reach the mall and food court, and five minutes walking for metro station.”
- Hi does lounge access allow you complimentary drinks at a given time? Also are there benefits with lounge access in the afternoons regard food and dri..Executive Benefits: *Private check-in and check-out *Complimentary breakfast, Afternoon Tea, evening snacks and happy hour *Two pieces of laundry pe..Answered on October 6, 2019
- How many toilets in the executive suite? I.e is there one in the bedroom and one in lounge of the suite???Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Please note that our Executive Suite category has 1 toilet. Best Regards, Sameh NasrAnswered on October 27, 2019
- How is the view from the room?Please be informed that Deluxe Room is overlooking Pool View or City View upon hotel availability.Answered on October 15, 2019
- Hi, are you able to have a guest over in the room?Yes, maximum 02 visitors are allowed per stayAnswered on December 16, 2020
- Diner cost?Thank you for your message. Dinner cost will be at additional charge of AED 185.00 per person per day.Answered on October 19, 2020
- Still looking?
Olea
Food: Mediterranean, Middle Eastern
Open for: Breakfast, Lunch, Dinner
Salero
Food: Spanish
Open for: Brunch, Lunch, Dinner
Aspen
Food: European
Open for: Breakfast, Lunch, Dinner, High tea
Mosaic Chill
Open for: Cocktail hour
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Kempinski Hotel Mall of the Emirates accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that tickets to Ski Dubai only include access the Snow Park.
Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Kempinski Hotel Mall of the Emirates of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about Kempinski Hotel Mall of the Emirates
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Kempinski Hotel Mall of the Emirates has 4 restaurants:
- Mosaic Chill
- Aspen
- Salero
- Olea
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Yes, Kempinski Hotel Mall of the Emirates is popular with guests booking family stays.
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Guests staying at Kempinski Hotel Mall of the Emirates can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- Halal
- Gluten-free
- American
- Buffet
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Kempinski Hotel Mall of the Emirates offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Massage
- Skiing
- Golf course (within 2 miles)
- Movie nights
- Live sports events (broadcast)
- Personal trainer
- Spa/Wellness packages
- Happy hour
- Live music/Performance
- Locker rooms
- Spa facilities
- Themed dinners
- Swimming pool
- Tour or class about local culture
- Fitness
- Steam room
- Spa lounge/Relaxation area
- Foot bath
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From the nearest airport, you can get to Kempinski Hotel Mall of the Emirates by:
- Taxi 30min
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Room options at Kempinski Hotel Mall of the Emirates include:
- Triple
- Quad
- Suite
- Double
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The prices at Kempinski Hotel Mall of the Emirates may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Kempinski Hotel Mall of the Emirates is from 3:00 PM, and check-out is until 12:00 PM.
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Kempinski Hotel Mall of the Emirates is 6.8 miles from the center of Dubai.
