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  7. Kempinski Hotel Mall of the Emirates (Hotel), Dubai (UAE) Deals

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  • Amenities
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  • Guest reviews (4,614)

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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We Price Match

Hotel Kempinski Hotel Mall of the Emirates

Kempinski Hotel Mall of the Emirates

Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates – Excellent location – show map – Subway Access

Excellent location – rated 9.2/10! (score from 4614 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
4,614 reviews
  • Facilities

    9.0

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Value for money

    8.2

  • Location

    9.2

  • Total

    8.9

  • Free WiFi

    8.7

The room was amazing, the staff were so polite and helful, the location near the mall is perfect.

Nabil Lebanon

Great staff. Great room facilities.Very clean. Nice breakfast buffet. Would visit again.

R United Arab Emirates

Everything.. from the doorman till the duty manager.. very friendly.. helpful.. kind .. smiles faces.. i will for sure recommend it to my family & friends..

Jamila Qatar

The hotel was great location because there’s Emirates mall there. Also close to Atlantis & eye Dubai. ❤️👍

Ali United Arab Emirates

Actually everything from the hotel facilities to the staff. I really loved how they are vey helpful and very welcoming. The room is very clean and they respond to you requests very quickly.

Gamalorphy Egypt

Very friendly and welcoming staff ( special thanxx to Mr Zakaria / front desk and Mr Oubai who were so helpful and amazing ) The bed was so comfortable Clean and specious rooms Excellent service and location For shopping . Definitely coming back ..

Osama United Arab Emirates

DESIGN OF THE SUITE CONCIERGE SERVICES LOCATION

Veronique Lebanon

Overall look and feel of the property. The staff were really accommodating and has customer centric attitude.

Allan United Arab Emirates

Beautiful view, comfortable bed, exceptional bathroom.

Audu Nigeria

Breakfast was exceptional - buffet with lots of choice for all tastes, live schooling stations and eggs cooked to order. The duplex chalet we had was superb, with a view over Ski Dubai and fake fire, complete with crackle. We had access to the executive lunge, which offered afternoon tea, evening shacks and cocktails and was available as an alternative option to the main restaurant for breakfast. The staff throughout were very friendly and efficient.

Nick Australia

Excellent location!

9.2
A restaurant or other place to eat at Kempinski Hotel Mall of the Emirates
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Kempinski Hotel Mall of the Emirates

Lock in a great price for Kempinski Hotel Mall of the Emirates – rated 8.9 by recent guests!

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Kempinski Hotel Mall of the Emirates

8.9
Excellent
4,614 reviews
  • 9.2

    Excellent location!

  • What guests loved the most:
  • “The room was amazing, the staff were so polite and helful, the location near the mall is perfect.”
    Nabil Nabil Lebanon Lebanon
  • “Great staff. Great room facilities.Very clean. Nice breakfast buffet. Would visit again.”
    R R United Arab Emirates United Arab Emirates
  • “Everything.. from the doorman till the duty manager.. very friendly.. helpful.. kind .. smiles faces.. i will for sure recommend it to my family & friends..”
    Jamila Jamila Qatar Qatar
  • “The hotel was great location because there’s Emirates mall there. Also close to Atlantis & eye Dubai. ❤️👍”
    Ali Ali United Arab Emirates United Arab Emirates
  • “Actually everything from the hotel facilities to the staff. I really loved how they are vey helpful and very welcoming. The room is very clean and they respond to you requests very quickly.”
    Gamalorphy Gamalorphy Egypt Egypt
  • “Very friendly and welcoming staff ( special thanxx to Mr Zakaria / front desk and Mr Oubai who were so helpful and amazing ) The bed was so comfortable Clean and specious rooms Excellent service...”
    Osama Osama United Arab Emirates United Arab Emirates
  • “DESIGN OF THE SUITE CONCIERGE SERVICES LOCATION”
    Veronique Veronique Lebanon Lebanon
  • “Overall look and feel of the property. The staff were really accommodating and has customer centric attitude.”
    Allan Allan United Arab Emirates United Arab Emirates
  • “Beautiful view, comfortable bed, exceptional bathroom.”
    Audu Audu Nigeria Nigeria
  • “Breakfast was exceptional - buffet with lots of choice for all tastes, live schooling stations and eggs cooked to order.”
    Nick Nick Australia Australia

Get the celebrity treatment with world-class service at Kempinski Hotel Mall of the Emirates

One of our top picks in Dubai. Directly connected to Mall of the Emirates, Kempinski Hotel Mall of the Emirates is centrally located with close proximity to areas such as Downtown Dubai, Dubai Marina and Palm Jumeirah​, with the Mall of the Emirates metro station a mere 5 minute walk. ​Guests enjoy complimentary WiFi throughout the whole hotel.

Hotel features the unique Aspen Ski Chalets, the only hotel rooms in the region with view onto skiing slopes (of Ski Dubai). Luxuriously furnished rooms at the Kempinski include a seating area complete with a large LCD TV. They also offer a mini-bar, a safe and in-room coffee/tea facilities.

Adjacent to Ski Dubai, the 5-star Kempinski Hotel offers direct access to Mall of The Emirates. Guests can enjoy snow park view from the Aspen Chalets or soak in the sun beside the outdoor pool. Special discount available for Ski Dubai & Magic Planet for guest through the Concierge.

Kempinski Hotel’s dining options include Aspen by Kempinski, which serves high tea each afternoon, and Salero Tapas & Bodega which features authentic Spanish cuisine. Poolside drinks and shisha are available at Mosaic Chill. Offering a truly Levantine dining experience, Olea will take guests on a sensory discovery of the Levant region. And right next door, a trendy cocktail & lounge bar, Noir, will boast the best cocktail program in the city.

On-site leisure options include the state-of-the-art K Wellness Health Center, which has a gym, infinity pool and tennis courts. Softouch Spa offers wellness treatments. Ski classes can be arranged at a surcharge.

The 24-hour concierge desk can arrange desert safaris, Dubai city tours or transfers to Dubai International Airport, a 20-minute drive. Wild Wadi Waterpark is 1.9 mi away. Emirates Golf Club can be reached in 20 minutes by car.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

We speak your language!

Kempinski Hotel Mall of the Emirates has been welcoming Booking.com guests since Mar 9, 2007
Hotel chain/brand: Kempinski

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Brilliant!

Most popular amenities

1 swimming pool
Free WiFi
Family rooms
Free parking
good Fitness Center
Bar

Good for couples – they rated the facilities 9.1 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Kempinski

낍 Top Location: Highly rated by recent guests (9.2)

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Halal, Gluten-free, American, Buffet

끸 Free parking available at the hotel

끛 Ski-to-door

Loyal Customers

끖 There are more repeat guests here than most other properties.

Saved to 25221 lists

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

Availability

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Sleeps Room Type
+ Max adults: 2. Max children: 1
Deluxe Room
High floor
  • 1 king bed
or
  • 2 twin beds
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+ Max adults: 3. Max children: 2
Grand Deluxe Room
High floor
  • 1 king bed and
  • 1 sofa bed
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+
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+
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+ Max adults: 2. Max children: 2
Duplex Aspen Ski Chalet - Including access to Ski Dubai for 2
  • 1 king bed
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+ Max adults: 2. Max children: 1
Superior Room
High floor
  • 1 king bed
or
  • 2 twin beds
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+
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+
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+ Max adults: 3. Max children: 2
Corner Suite ( 2 adults + 2 children) - Including access to Ski Dubai Park for 2
High floor
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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+
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+
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+ Max adults: 2. Max children: 1
Aspen Ski Chalet - including access to Ski Dubai Park for 2
  • 1 king bed
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+
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+
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× 7 + Max adults: 7. Max children: 4
Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2
  • Bedroom 1: 1 king bed
  • Bedroom 2: 1 king bed
  • Bedroom 3: 1 king bed
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+
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+
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+ Max adults: 3. Max children: 2
Executive Suite with Lounge Access
High floor
  • 1 king bed and 1 sofa bed
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+
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+
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+ Max adults: 3. Max children: 3
Tower Suite - Including access to Ski Dubai Park for 2
High floor
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
  • Living room: 1 sofa bed
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+
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+
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× 5 + Max adults: 5. Max children: 3
Aspen Two-Bedroom Ski Chalet - Including access to Ski Dubai Park for 2
  • Bedroom 1: 1 king bed
  • Bedroom 2: 1 king bed
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+
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+
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+ Max adults: 2. Max children: 2
Aspen Pool Chalet
  • 1 king bed
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+
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+
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+ Max adults: 3. Max children: 2
Executive Grand Deluxe Room with Lounge Access.
High floor
  • 1 sofa bed and
  • 1 queen bed
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Just booked in Dubai 19 properties like Kempinski Hotel Mall of the Emirates were just booked in the last 15 minutes

Guest reviews

8.9
Excellent
4,614 reviews
Read all reviews
Categories
Show details
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  • Staff9.1
  • Facilities 9.0
  • Cleanliness 9.3
  • Comfort 9.2
    • Guests liked the size of the rooms
    • Some guests said in-room temperature could be improved
  • Value for money8.2
  • Location9.2
    • Guests said the area is good for shopping
    • Some guests said the public transit could be better
  • Free WiFi8.7
High score for Dubai

Select topics to read reviews:

See what guests loved the most:

  • Nabil Lebanon

    “The room was amazing, the staff were so polite and helful, the location near the mall is perfect.”

  • R United Arab Emirates

    “Great staff. Great room facilities.Very clean. Nice breakfast buffet. Would visit again.”

  • Jamila Qatar

    “Everything.. from the doorman till the duty manager.. very friendly.. helpful.. kind .. smiles faces.. i will for sure recommend it to my family & friends..”

  • Ali United Arab Emirates

    “The hotel was great location because there’s Emirates mall there. Also close to Atlantis & eye Dubai. ❤️👍”

  • Gamalorphy Egypt

    “Actually everything from the hotel facilities to the staff. I really loved how they are vey helpful and very welcoming. The room is very clean and they respond to you requests very quickly.”

  • Osama United Arab Emirates

    “Very friendly and welcoming staff ( special thanxx to Mr Zakaria / front desk and Mr Oubai who were so helpful and amazing ) The bed was so comfortable Clean and specious rooms Excellent service and location For shopping . Definitely coming back .. ” Read more

  • Veronique Lebanon

    “DESIGN OF THE SUITE CONCIERGE SERVICES LOCATION”

  • Allan United Arab Emirates

    “Overall look and feel of the property. The staff were really accommodating and has customer centric attitude.”

  • Audu Nigeria

    “Beautiful view, comfortable bed, exceptional bathroom.”

  • Nick Australia

    “Breakfast was exceptional - buffet with lots of choice for all tastes, live schooling stations and eggs cooked to order. The duplex chalet we had was superb, with a view over Ski Dubai and fake fire, complete with crackle. We had access to the executive lunge, which offered afternoon tea, evening shacks and cocktails and was available as an alternative option to the main restaurant for breakfast. The staff throughout were very friendly and efficient.” Read more

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Kempinski Hotel Mall of the Emirates

Welcoming Booking.com guests since Mar 9, 2007

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Hi does lounge access allow you complimentary drinks at a given time? Also are there benefits with lounge access in the afternoons regard food and drinks etc. Thank you Julie wan

    Executive Benefits: *Private check-in and check-out *Complimentary breakfast, Afternoon Tea, evening snacks and happy hour *Two pieces of laundry per stay *Complimentary use of the Executive Lounge Business Center *Complimentary early check in at 12:00 p.m. upon availability *Complimentary late check out until 3:00 p.m. upon availability *In-room amenities *Concierge services *We allow our exclusive guest to welcome their visitors at an additional price of AED 150.00 per person. We will be happy to welcome you in our Executive Lounge during the following hours : *General Opening Hours : 6:30 am - 10:00 pm *Breakfast weekdays : 6:30 am - 11:00 am *Breakfast weekend : 06:30 am - 11:30 am *Afternoon Tea : 3:00 pm - 6:00 pm *Evening Snacks : 6:00 pm - 9:45 pm *Happy Hour : 7:00 pm - 9:45 pm Please be informed that we do not accommodate guests below the age of 21 after 7:00 pm in our Executive Lounge.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Executive Grand Deluxe Room with Lounge Access.
  • How many toilets in the executive suite? I.e is there one in the bedroom and one in lounge of the suite???

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Please note that our Executive Suite category has 1 toilet. Best Regards, Sameh Nasr


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Executive Grand Deluxe Room with Lounge Access.
  • Diner cost?

    Thank you for your message. Dinner cost will be at additional charge of AED 185.00 per person per day.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Room
  • Good Morning, i would like to know if you have any rooms with privatee pool

    Kindly be informed that we only have room categories which are next to the public pool, which is the Aspen Pool Chalet, however we don't have rooms with private pool.


    You found this answer helpful

    You found this answer unhelpful

  • Hey can we book grand delux room with lounge access for a family of 2 adults and 3 kids aged 7 ,6 and 2?

    Dear Guest, Please kindly be informed that our Grand Deluxe Room is 61sqm and it is for 02 adults and 02 kids below 12, however if is small child or infant, we can allow 02 years old child as well.


    You found this answer helpful

    You found this answer unhelpful

  • Does it have separate kitchen and washing machine?

    Dear Guest, We have nice area for preparing small snacks or fast meals in our Presidential Suite only, however we don't have washing machine or full kitchen in our rooms.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2
  • Hello , is it a private pool ? And can it be use these days in this weather? I mean its cold for using the pool? Thanks

    Kindly note that we have 2 public pools only and they have temperature control.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Aspen Pool Chalet
  • what temperature is ths swimming pool in february

    Dear Guest, Please kindly be advised that swimming pool temperature in February is between 28 - 30.


    You found this answer helpful

    You found this answer unhelpful

  • Do you allow pets in your hotel ?

    Dear Guest, Please note that pets are not allowed at our property. Best Regards, Sameh Nasr


    You found this answer helpful

    You found this answer unhelpful

  • Good day, Is it possible to arrange early check-in on 30.01-2021? Coz we arrive at 3 p’clock in the morning

    Dear Guest, Please kindly be informed that if your arrival is 30 of January at 03.00, you will need to book your stay from the night before in order to secure the room and early check-in at that time.


    You found this answer helpful

    You found this answer unhelpful

  • how far to the airpoet do you have shuthle

    Dear Sir or Madame, Greetings from Kempinski Hotel Mall Of The Emirates. Kindly be informed that we are almost 25 minutes from Dubai airport depends on the traffic. We can arrange your airport transfer by a private limousine. Thank you Karim Hafez


    You found this answer helpful

    You found this answer unhelpful

  • Hello , Do you do dinner please? Thanks Tope

    Kindly note that all our restaurants have dinner meal.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Room
  • Is it with balcony ?

    Dear Guest, Out chalets are without balcony.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2
  • can you send me pictures of Gym please

    Thank you very much for your interests with our property. Please be informed that currently we are enhancing our images library related to the gym, hence will be able to share it in a further stage.


    You found this answer helpful

    You found this answer unhelpful

  • Is breakfast included in the price pls?

    Dear Guest   Greetings from Kempinski Hotel Mall of the Emirates. Kindly be informed that the Breakfast included or not is depending on the package which you will book with Breakfast or without. Thank you and best regards,


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Room
  • I just wanna know if allowed to have small parties from 8pm to 12am aspecting guest 15

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Kindly note that parties are not allowed inside our rooms, you can arrange it in a meeting room. Best Regards, Sameh Nasr


    You found this answer helpful

    You found this answer unhelpful

  • Hi I generally prefer a pedestal fan in my room even though its air conditioned. Is it possible to get a fan if I book at the hotel.

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Kindly note that all our rooms are with Air Conditioner only, however, there is Aspen Pool Chalet category which contains only ceiling fan. Best Regards, Sameh Nasr


    You found this answer helpful

    You found this answer unhelpful

  • Is it connected to mall of Emirates? How do you access the mall? Do you take a taxi or can you walk to the mall ( through car park ) or lift like Pullman to city center ? If you cannot please advise which option I should chose to access the mall.

    Kindly note that we are directly connected to Mall of the Emirates, just few steps from our lobby and you will be inside the mall.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2
  • I booked the executive grand deluxe room with lounge access. Do we get discounts on Ski Dubai tickets?

    Dear Guest, Please note that all our guests get the Snow park package in Ski Dubai at special rate of AED 120.00 per ticket. Best Regards,, Sameh Nasr


    You found this answer helpful

    You found this answer unhelpful

  • hi can we have 2 connected rooms please

    Kindly note that we have Grand Deluxe Room can be connected to Grand Deluxe Room subject to hotel availability.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Room

Previous question and answers from this property

See what other travelers asked before staying at Kempinski Hotel Mall

Most recent questions
  • Hi does lounge access allow you complimentary drinks at a given time? Also are there benefits with lounge access in the afternoons regard food and drinks etc. Thank you Julie wan

    Executive Benefits: *Private check-in and check-out *Complimentary breakfast, Afternoon Tea, evening snacks and happy hour *Two pieces of laundry per stay *Complimentary use of the Executive Lounge Business Center *Complimentary early check in at 12:00 p.m. upon availability *Complimentary late check out until 3:00 p.m. upon availability *In-room amenities *Concierge services *We allow our exclusive guest to welcome their visitors at an additional price of AED 150.00 per person. We will be happy to welcome you in our Executive Lounge during the following hours : *General Opening Hours : 6:30 am - 10:00 pm *Breakfast weekdays : 6:30 am - 11:00 am *Breakfast weekend : 06:30 am - 11:30 am *Afternoon Tea : 3:00 pm - 6:00 pm *Evening Snacks : 6:00 pm - 9:45 pm *Happy Hour : 7:00 pm - 9:45 pm Please be informed that we do not accommodate guests below the age of 21 after 7:00 pm in our Executive Lounge.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Executive Grand Deluxe Room with Lounge Access.
  • How many toilets in the executive suite? I.e is there one in the bedroom and one in lounge of the suite???

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Please note that our Executive Suite category has 1 toilet. Best Regards, Sameh Nasr


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Executive Grand Deluxe Room with Lounge Access.
  • Diner cost?

    Thank you for your message. Dinner cost will be at additional charge of AED 185.00 per person per day.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Room
  • Good Morning, i would like to know if you have any rooms with privatee pool

    Kindly be informed that we only have room categories which are next to the public pool, which is the Aspen Pool Chalet, however we don't have rooms with private pool.


    You found this answer helpful

    You found this answer unhelpful

  • Hey can we book grand delux room with lounge access for a family of 2 adults and 3 kids aged 7 ,6 and 2?

    Dear Guest, Please kindly be informed that our Grand Deluxe Room is 61sqm and it is for 02 adults and 02 kids below 12, however if is small child or infant, we can allow 02 years old child as well.


    You found this answer helpful

    You found this answer unhelpful

  • Does it have separate kitchen and washing machine?

    Dear Guest, We have nice area for preparing small snacks or fast meals in our Presidential Suite only, however we don't have washing machine or full kitchen in our rooms.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2
  • Hello , is it a private pool ? And can it be use these days in this weather? I mean its cold for using the pool? Thanks

    Kindly note that we have 2 public pools only and they have temperature control.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Aspen Pool Chalet
  • what temperature is ths swimming pool in february

    Dear Guest, Please kindly be advised that swimming pool temperature in February is between 28 - 30.


    You found this answer helpful

    You found this answer unhelpful

  • Do you allow pets in your hotel ?

    Dear Guest, Please note that pets are not allowed at our property. Best Regards, Sameh Nasr


    You found this answer helpful

    You found this answer unhelpful

  • Good day, Is it possible to arrange early check-in on 30.01-2021? Coz we arrive at 3 p’clock in the morning

    Dear Guest, Please kindly be informed that if your arrival is 30 of January at 03.00, you will need to book your stay from the night before in order to secure the room and early check-in at that time.


    You found this answer helpful

    You found this answer unhelpful

  • how far to the airpoet do you have shuthle

    Dear Sir or Madame, Greetings from Kempinski Hotel Mall Of The Emirates. Kindly be informed that we are almost 25 minutes from Dubai airport depends on the traffic. We can arrange your airport transfer by a private limousine. Thank you Karim Hafez


    You found this answer helpful

    You found this answer unhelpful

  • Hello , Do you do dinner please? Thanks Tope

    Kindly note that all our restaurants have dinner meal.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Room
  • Is it with balcony ?

    Dear Guest, Out chalets are without balcony.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2
  • can you send me pictures of Gym please

    Thank you very much for your interests with our property. Please be informed that currently we are enhancing our images library related to the gym, hence will be able to share it in a further stage.


    You found this answer helpful

    You found this answer unhelpful

  • Is breakfast included in the price pls?

    Dear Guest   Greetings from Kempinski Hotel Mall of the Emirates. Kindly be informed that the Breakfast included or not is depending on the package which you will book with Breakfast or without. Thank you and best regards,


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Room
  • I just wanna know if allowed to have small parties from 8pm to 12am aspecting guest 15

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Kindly note that parties are not allowed inside our rooms, you can arrange it in a meeting room. Best Regards, Sameh Nasr


    You found this answer helpful

    You found this answer unhelpful

  • Hi I generally prefer a pedestal fan in my room even though its air conditioned. Is it possible to get a fan if I book at the hotel.

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Kindly note that all our rooms are with Air Conditioner only, however, there is Aspen Pool Chalet category which contains only ceiling fan. Best Regards, Sameh Nasr


    You found this answer helpful

    You found this answer unhelpful

  • Is it connected to mall of Emirates? How do you access the mall? Do you take a taxi or can you walk to the mall ( through car park ) or lift like Pullman to city center ? If you cannot please advise which option I should chose to access the mall.

    Kindly note that we are directly connected to Mall of the Emirates, just few steps from our lobby and you will be inside the mall.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2
  • I booked the executive grand deluxe room with lounge access. Do we get discounts on Ski Dubai tickets?

    Dear Guest, Please note that all our guests get the Snow park package in Ski Dubai at special rate of AED 120.00 per ticket. Best Regards,, Sameh Nasr


    You found this answer helpful

    You found this answer unhelpful

  • hi can we have 2 connected rooms please

    Kindly note that we have Grand Deluxe Room can be connected to Grand Deluxe Room subject to hotel availability.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Room

Thanks! You'll receive an email as soon as the property answers your question.

5 reasons to choose Kempinski Hotel Mall of the Emirates

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Dubai

An Inside Look at Kempinski Hotel Mall of the Emirates

Book the award winning Kempinski Hotel Mall of the Emirates and take pleasure in staying in our newly refurbished rooms and suites! Be charmed by interiors that exude contemporary design and by the only chalets in Dubai.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Mall of the Emirates
    0.1 miles
  • Deyaar HQ
    0.1 miles
  • Ski Dubai
    0.1 miles
  • Dubai Community Theatre & Arts Centre
    0.2 miles
  • Dubai Police Academy
    0.5 miles
  • Gold & Diamond Park
    1 miles
  • Madinat Jumeirah
    1.2 miles
Top attractions
  • Burj Al Arab Tower
    1.7 miles
  • Montgomery Golf Club Dubai
    4.2 miles
  • Aquaventure Waterpark
    4.9 miles
  • The Walk at JBR
    5 miles
  • Dubai Autodrome
    5.4 miles
  • City Walk Mall
    7.4 miles
  • Dubai Mall
    7.5 miles
  • Gurunanak Darbar Sikh Temple
    8.2 miles
  • Dubai Expo 2020
    11.3 miles
  • Grand Mosque
    11.8 miles
Natural Beauty
  • Ocean/Sea Arabian Gulf
    3.1 miles
  • Lake Dubai Creek
    12.4 miles
Ski lifts
  • Ski Dubai Indoor
    0.1 miles
Public transit
  • Train Mall of the Emirates Metro Station
    0.3 miles
  • Train Sharaf DG Metro Station
    0.5 miles
  • Train First Abu Dhabi Bank Metro Station
    0.9 miles
Closest Airports
  • Dubai International Airport
    13.5 miles
  • Al Maktoum International Airport
    15.9 miles
  • Sharjah International Airport
    24.5 miles
How to get to Kempinski Hotel Mall of the Emirates from Dubai International Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
5 Restaurants On Site

    Olea

    Food: Mediterranean, Middle Eastern

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    Salero

    Food: Spanish

    Menu: À la carte

    Noir

    Food: Peruvian, Asian

    Open for: Dinner, Cocktail hour

    Menu: À la carte

    Aspen

    Food: European

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: À la carte

    Mosaic Chill

    Open for: Cocktail hour

    Menu: À la carte

Amenities of Kempinski Hotel Mall of the Emirates Great facilities! Review score, 9.0

Most popular amenities

1 swimming pool
Free WiFi
Family rooms
Free parking
good Fitness Center
Bar
Outdoors
  • Sun deck
  • Terrace
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental (on site)
  • Ski school Additional charge
  • Ski storage
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are not allowed.

Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Themed dinners Additional charge
  • Movie nights
  • Tennis equipment Additional charge
  • Nightclub/DJ
  • Skiing
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Chocolate/Cookies Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free public parking is possible on site (reservation is not needed).

  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Convenience store (on site)
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Shops (on site)
  • Car rental
  • Soundproof rooms
  • Gift shop
  • Elevator
  • VIP room facilities
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Outdoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • All ages welcome
Spa
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Italian
  • Dutch
  • Norwegian
  • Russian
  • Filipino
  • Turkish
  • Ukrainian

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Awesome!

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Kempinski Hotel Mall of the Emirates takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Extra bed by request
Free
4 - 6 years
Extra bed by request
Free
7 - 11 years
Extra bed by request
AED 100 per child, per night
12+ years
Extra bed by request
AED 200 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa Diners Club American Express Kempinski Hotel Mall of the Emirates accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Kempinski Hotel Mall of the Emirates accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The hotel reserves the right to charge the first night upon booking to guarantee the reservation.

Please note that tickets to Ski Dubai only include access the Snow Park.

Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kempinski Hotel Mall of the Emirates of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Kempinski Hotel Mall of the Emirates

  • Room options at Kempinski Hotel Mall of the Emirates include:

    • Double
    • Chalet
    • Suite
    • Partner offer

  • The following parking options are available to guests staying at Kempinski Hotel Mall of the Emirates (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Secure parking
    • Parking garage
    • Accessible parking

  • Kempinski Hotel Mall of the Emirates offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Skiing
    • Tennis court
    • Golf course (within 2 miles)
    • Fitness
    • Tennis equipment
    • Tour or class about local culture
    • Nightclub/DJ
    • Themed dinners
    • Spa lounge/Relaxation area
    • Live music/Performance
    • Spa facilities
    • Locker rooms
    • Spa/Wellness packages
    • Cooking class
    • Happy hour
    • Live sports events (broadcast)
    • Personal trainer
    • Movie nights

  • Kempinski Hotel Mall of the Emirates has 5 restaurants:

    • Olea
    • Salero
    • Noir
    • Mosaic Chill
    • Aspen

  • Kempinski Hotel Mall of the Emirates is 6.8 miles from the center of Dubai.

  • From the nearest airport, you can get to Kempinski Hotel Mall of the Emirates by:

    • Taxi 30min

  • The prices at Kempinski Hotel Mall of the Emirates may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Kempinski Hotel Mall of the Emirates is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Kempinski Hotel Mall of the Emirates can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Halal
    • Gluten-free
    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

8.9 Excellent 4,614 reviews 100% real guest experiences
  • Awesome: 9+

    3230

  • Good: 7 – 9

    989

  • Okay: 5 – 7

    249

  • Poor: 3 – 5

    89

  • Very Poor: 1 – 3

    57

Categories
  • Staff9.1
  • Facilities 9.0
  • Cleanliness 9.3
  • Comfort 9.2
  • Value for money8.2
  • Location9.2
  • Free WiFi8.7
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    The Best of Dubai

    Click here to see more hotels and accommodations near popular landmarks in Dubai

    Attractions

    • Aquaventure Waterpark

    Business Areas

    • Emaar Business Park

    Convention Centers

    • Dubai World Trade Centre

    Golf Courses

    • Montgomery Golf Club Dubai

    Institutions

    • Dubai Police Academy
    • University of Wollongong in Dubai

    Landmarks

    • Burj Al Arab Tower
    • Dubai Expo 2020
    • Grand Mosque
    • Burj Khalifa
    • The Dubai Fountain

    Parks

    • Al Barsha Pond Park

    Popular Areas

    • Gurunanak Darbar Sikh Temple
    • Dubai Turtle Rehabilitation Project

    Shopping Areas

    • Mall of the Emirates
    • The Walk at JBR
    • City Walk Mall
    • Dubai Mall
    • Gold & Diamond Park

    Stadiums or Arenas

    • Dubai Autodrome

    Theaters

    • Dubai Community Theatre & Arts Centre

    Airports

    • Dubai International Airport (DXB) 13.5 miles
    • Al Maktoum International Airport (DWC) 15.9 miles
    • Sharjah International Airport (SHJ) 24.5 miles

    Train Stations

    • Sharaf DG Metro Station
    • Dubai Internet City Metro Station
    • Al Sufouh Tram Station
    • Knowledge village Tram Station

    Most Popular Cities

    • Ajman
    • Sharjah
    • Ghantoot
    • Umm Suqaym
    • Barr Dubayy
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