Hotel Kempinski Hotel Mall of the Emirates

Travel Sustainable property

Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates – Excellent location – show map – Subway Access

Excellent location – rated 9.2/10! (score from 5342 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
5,342 reviews

Location - Mall of the Emirates, one of the best malls in Dubai. Room: clean with excellent comfortable set up. Customer care: Will offer all help possible and they care about your comfort

Saif United Arab Emirates

I liked the location . My family had so much fun at the hotel because everything was near to us . The staff were amaizing . The house keeping made our room lovely .

Sameer2008 Saudi Arabia

The Kempinski never disappoints: attentive staff, gorgeous rooms and facilities and a perfect location. It's directly connected to the mall with its own entrance and access to the metro station. Definitely book the breakfast as it has many delicious options.

Chantal Germany

Upgraded room for 150 AED was double the size, bathroom is fantastic, décor is fabulous. Breakfast for kings, Real orange juice! all 5* King size bed, like sleeping on a cloud.

Conrad South Africa

The breakfast was exceptional, outdoor & indoor tables were great, the food was tasty and the staff were super helpful.

Rayyan Saudi Arabia

The staff is helpful and friendly. the facilities and rooms are incredible. definitely recommend this property!

Robert Jordan

We did not face any issues, everything was provided without the need of requesting The cleaning service is also excellent

Shs22 Saudi Arabia

it was amazing and outstanding, location, room, staff ,

Khalid Bahrain

The staff are really nice and cooperative, the space of the room are also nice, they have the chalet rooms which are really beautiful as well. I forgot my bag, hand bag and one from the concierge his name is Oussama ready assisted me to get it back and he was really professional and helpful. The hotel is old but it look like brand new,

Sultan Oman

it is magnificent, the rooms are fabulous, elegantly decorated and sparkling clean. the staff is courteous, respectful and helpful.

Emma Israel
8.8
Excellent
5,342 reviews
  • What guests loved the most:
  • “Location - Mall of the Emirates, one of the best malls in Dubai. Room: clean with excellent comfortable set up. Customer care: Will offer all help possible and they care about your comfort”
    Saif Saif United Arab Emirates United Arab Emirates
  • “I liked the location . My family had so much fun at the hotel because everything was near to us . The staff were amaizing . The house keeping made our room lovely .”
    Sameer2008 Sameer2008 Saudi Arabia Saudi Arabia
  • “The Kempinski never disappoints: attentive staff, gorgeous rooms and facilities and a perfect location. It's directly connected to the mall with its own entrance and access to the metro station.”
    Chantal Chantal Germany Germany
  • “Upgraded room for 150 AED was double the size, bathroom is fantastic, décor is fabulous. Breakfast for kings, Real orange juice! all 5* King size bed, like sleeping on a cloud.”
    Conrad Conrad South Africa South Africa
  • “The breakfast was exceptional, outdoor & indoor tables were great, the food was tasty and the staff were super helpful.”
    Rayyan Rayyan Saudi Arabia Saudi Arabia
  • “The staff is helpful and friendly. the facilities and rooms are incredible. definitely recommend this property!”
    Robert Robert Jordan Jordan
  • “We did not face any issues, everything was provided without the need of requesting The cleaning service is also excellent”
    Shs22 Shs22 Saudi Arabia Saudi Arabia
  • “it was amazing and outstanding, location, room, staff ,”
    Khalid Khalid Bahrain Bahrain
  • “The staff are really nice and cooperative, the space of the room are also nice, they have the chalet rooms which are really beautiful as well.”
    Sultan Sultan Oman Oman
  • “it is magnificent, the rooms are fabulous, elegantly decorated and sparkling clean. the staff is courteous, respectful and helpful.”
    Emma Emma Israel Israel

Categories:

  • Staff 9.1
  • Facilities 9.0
  • Cleanliness 9.2
  • Comfort 9.2
  • Value for money8.3
  • Location9.2
  • Free WiFi 9.2
High score for Dubai

Get the celebrity treatment with world-class service at Kempinski Hotel Mall of the Emirates

You're eligible for a Genius discount at Kempinski Hotel Mall of the Emirates! To save at this property, all you have to do is sign in.

Directly connected to Mall of the Emirates, Kempinski Hotel Mall of the Emirates is centrally located with close proximity to areas such as Downtown Dubai, Dubai Marina and Palm Jumeirah​, with the Mall of the Emirates metro station a mere 5 minute walk. ​Guests enjoy complimentary WiFi throughout the whole hotel.

Hotel features the unique Aspen Ski Chalets, the only hotel rooms in the region with view onto skiing slopes (of Ski Dubai). Luxuriously furnished rooms at the Kempinski include a seating area complete with a large LCD TV. They also offer a mini-bar, a safe and in-room coffee/tea facilities.

Adjacent to Ski Dubai, the 5-star Kempinski Hotel offers direct access to Mall of The Emirates. Guests can enjoy snow park view from the Aspen Chalets or soak in the sun beside the outdoor pool. Special discount available for Ski Dubai & Magic Planet for guest through the Concierge.

Kempinski Hotel’s dining options include Aspen by Kempinski, which serves high tea each afternoon, and Salero Tapas & Bodega which features authentic Spanish cuisine. Poolside drinks and shisha are available at Mosaic Chill. Offering a truly Levantine dining experience, Olea will take guests on a sensory discovery of the Levant region.

On-site leisure options include the state-of-the-art fitness Center and infinity pool. SENSASIA Stories Spa offers wellness treatments. Ski classes can be arranged at a surcharge

The 24-hour concierge desk can arrange desert safaris, Dubai city tours or transfers to Dubai International Airport, a 20-minute drive. Wild Wadi Waterpark is 1.9 mi away. Emirates Golf Club can be reached in 20 minutes by car.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Kempinski Hotel Mall of the Emirates has been welcoming Booking.com guests since Mar 9, 2007
 Hotel chain/brand: Kempinski

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Most popular amenities

2 swimming pools
Free WiFi
Family rooms
Free parking
good Fitness Center
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Halal, Gluten-free, American, Buffet

Free parking available at the hotel

Ski-to-door

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 34673 lists

Availability

When would you like to stay at Kempinski Hotel Mall of the Emirates?

Sorry, reservations for more than 90 nights aren't possible.

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 2. Max children: 1
Deluxe Room
High floor
  • 2 twin beds
or
  • 1 king bed
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Max adults: 3. Max children: 2
Grand Deluxe Room
High floor
  • 1 king bed and
  • 1 sofa bed
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Max adults: 2. Max children: 2
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Max adults: 2. Max children: 1
Superior Room
High floor
  • 2 twin beds
or
  • 1 king bed
Something went wrong – please try again later.
Max adults: 3. Max children: 2
Corner Suite ( 2 adults + 2 children) - Including access to Ski Dubai Park for 2
High floor
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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Max adults: 2. Max children: 1
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Max adults: 7. Max children: 4
Aspen Three-Bedroom Ski Chalet - including access to Ski Dubai Park for 2
  • Bedroom 1: 1 king bed
  • Bedroom 2: 1 king bed
  • Bedroom 3: 1 king bed
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Max adults: 3. Max children: 2
Executive Suite with Lounge Access
High floor
  • 1 king bed and 1 sofa bed
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Max adults: 3. Max children: 3
Tower Suite - Including access to Ski Dubai Park for 2
High floor
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
  • Living room: 1 sofa bed
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Max adults: 5. Max children: 3
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Max adults: 2. Max children: 2
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Max adults: 3. Max children: 2
Executive Grand Deluxe Room with Lounge Access.
High floor
  • 1 sofa bed and
  • 1 queen bed
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Max adults: 6. Max children: 3
2-Bedroom Family Suite
High floor
  • Bedroom 1: 1 king bed and 1 sofa bed
  • Bedroom 2: 1 king bed
  • Living room: 1 sofa bed
Something went wrong – please try again later.
Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Kempinski Hotel Mall of the Emirates

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent · 5,342 reviews
Read all reviews
  • Staff 9.1
  • Facilities 9.0
  • Cleanliness 9.2
  • Comfort 9.2
  • Value for money8.3
  • Location9.2
    Shopping area
  • Free WiFi 9.2
High score for Dubai

Select topics to read reviews:

See what guests loved the most:

  • Saif United Arab Emirates

    “Location - Mall of the Emirates, one of the best malls in Dubai. Room: clean with excellent comfortable set up. Customer care: Will offer all help possible and they care about your comfort”

  • Sameer2008 Saudi Arabia

    “I liked the location . My family had so much fun at the hotel because everything was near to us . The staff were amaizing . The house keeping made our room lovely .”

  • Chantal Germany

    “The Kempinski never disappoints: attentive staff, gorgeous rooms and facilities and a perfect location. It's directly connected to the mall with its own entrance and access to the metro station. Definitely book the breakfast as it has many delicious options.”

  • Conrad South Africa

    “Upgraded room for 150 AED was double the size, bathroom is fantastic, décor is fabulous. Breakfast for kings, Real orange juice! all 5* King size bed, like sleeping on a cloud.”

  • Rayyan Saudi Arabia

    “The breakfast was exceptional, outdoor & indoor tables were great, the food was tasty and the staff were super helpful.”

  • Robert Jordan

    “The staff is helpful and friendly. the facilities and rooms are incredible. definitely recommend this property!”

  • Shs22 Saudi Arabia

    “We did not face any issues, everything was provided without the need of requesting The cleaning service is also excellent”

  • Khalid Bahrain

    “it was amazing and outstanding, location, room, staff ,”

  • Sultan Oman

    “The staff are really nice and cooperative, the space of the room are also nice, they have the chalet rooms which are really beautiful as well. I forgot my bag, hand bag and one from the concierge his name is Oussama ready assisted me to get it back and he was really professional and helpful. The hotel is old but it look like brand new,”

  • Emma Israel

    “it is magnificent, the rooms are fabulous, elegantly decorated and sparkling clean. the staff is courteous, respectful and helpful.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hi does lounge access allow you complimentary drinks at a given time? Also are there benefits with lounge access in the afternoons regard food and drinks etc. Thank you Julie wan
    Executive Benefits: *Private check-in and check-out *Complimentary breakfast, Afternoon Tea, evening snacks and happy hour *Two pieces of laundry per stay *Complimentary use of the Executive Lounge Business Center *Complimentary early check in at 12:00 p.m. upon availability *Complimentary late check out until 3:00 p.m. upon availability *In-room amenities *Concierge services *We allow our exclusive guest to welcome their visitors at an additional price of AED 150.00 per person. We will be happy to welcome you in our Executive Lounge during the following hours : *General Opening Hours : 6:30 am - 10:00 pm *Breakfast weekdays : 6:30 am - 11:00 am *Breakfast weekend : 06:30 am - 11:30 am *Afternoon Tea : 3:00 pm - 6:00 pm *Evening Snacks : 6:00 pm - 9:45 pm *Happy Hour : 7:00 pm - 9:45 pm Please be informed that we do not accommodate guests below the age of 21 after 7:00 pm in our Executive Lounge.
    Asked about: Executive Grand Deluxe Room with Lounge Access. • Answered on October 6, 2019
  • How many toilets in the executive suite? I.e is there one in the bedroom and one in lounge of the suite???
    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates. Please note that our Executive Suite category has 1 toilet. Best Regards, Sameh Nasr
    Asked about: Executive Grand Deluxe Room with Lounge Access. • Answered on October 27, 2019
  • Diner cost?
    Thank you for your message. Dinner cost will be at additional charge of AED 185.00 per person per day.
    Asked about: Deluxe Room • Answered on October 19, 2020
  • Hi there, Do you have rooms allowing smoking in it. Regards
    Yes, we have smoking and non smoking rooms at the hotel. Please let us know you room preferences once you make the booking.
    Answered on November 9, 2020
  • Hi, are you able to have a guest over in the room?
    Yes, maximum 02 visitors are allowed per stay
    Asked about: Grand Deluxe Room • Answered on December 16, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Mall of the Emirates
    0.1 miles
  • Deyaar HQ
    0.1 miles
  • Ski Dubai
    0.1 miles
  • Dubai Community Theatre & Arts Centre
    0.2 miles
  • Dubai Police Academy
    0.5 miles
  • Gold & Diamond Park
    1 miles
  • Madinat Jumeirah
    1.2 miles
Top attractions
  • Burj Al Arab Tower
    1.7 miles
  • Montgomery Golf Club Dubai
    4.2 miles
  • Aquaventure Waterpark
    4.9 miles
  • The Walk at JBR
    5 miles
  • Dubai Autodrome
    5.4 miles
  • City Walk Mall
    7.4 miles
  • Dubai Mall
    7.5 miles
  • Gurunanak Darbar Sikh Temple
    8.2 miles
  • Dubai Expo 2020
    11.2 miles
  • Grand Mosque
    11.8 miles
Natural Beauty
  • Ocean/Sea Arabian Gulf
    3.1 miles
  • Lake Dubai Creek
    12.4 miles
Ski lifts
  • Ski Dubai Indoor
    0.1 miles
Public transit
  • Train Mall of the Emirates Metro Station
    0.3 miles
  • Train Sharaf DG Metro Station
    0.5 miles
  • Train First Abu Dhabi Bank Metro Station
    0.9 miles
Closest Airports
  • Dubai International Airport
    13.5 miles
  • Al Maktoum International Airport
    15.9 miles
  • Sharjah International Airport
    24.5 miles
How to get to Kempinski Hotel Mall of the Emirates from Dubai International Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
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4 Restaurants On Site

    Olea

    Food: Mediterranean, Middle Eastern

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    Salero

    Food: Spanish

    Open for: Brunch, Lunch, Dinner

    Menu: À la carte

    Aspen

    Food: European

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: À la carte

    Mosaic Chill

    Open for: Cocktail hour

    Menu: À la carte

Amenities of Kempinski Hotel Mall of the Emirates

Most popular amenities

2 swimming pools
Free WiFi
Family rooms
Free parking
good Fitness Center
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental on site
  • Ski school Additional charge
  • Ski storage
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Themed dinners Additional charge
  • Movie nights
  • Skiing
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Fruit
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
Pool 2 – outdoor
  • Open all year
  • Adults only
  • Beach chairs/Loungers
  • Pool bar
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Italian
  • Dutch
  • Norwegian
  • Russian
  • Filipino
  • Turkish
  • Ukrainian
Missing some information? Yes / No
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House rules Kempinski Hotel Mall of the Emirates takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Extra bed by request
Free
4 - 6 years
Extra bed by request
Free
7 - 11 years
Extra bed by request
AED 100 per child, per night
12+ years
Extra bed by request
AED 200 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Kempinski Hotel Mall of the Emirates accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The hotel reserves the right to charge the first night upon booking to guarantee the reservation.

Please note that tickets to Ski Dubai only include access the Snow Park.

Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kempinski Hotel Mall of the Emirates of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Kempinski Hotel Mall of the Emirates

  • Kempinski Hotel Mall of the Emirates offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Skiing
    • Golf course (within 2 miles)
    • Spa/Wellness packages
    • Tour or class about local culture
    • Spa lounge/Relaxation area
    • Themed dinners
    • Fitness
    • Cooking class
    • Spa facilities
    • Locker rooms
    • Massage chair
    • Live music/Performance
    • Foot bath
    • Happy hour
    • Live sports events (broadcast)
    • Movie nights
    • Steam room

  • From the nearest airport, you can get to Kempinski Hotel Mall of the Emirates by:

    • Taxi 30min

  • Guests staying at Kempinski Hotel Mall of the Emirates can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Halal
    • Gluten-free
    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Kempinski Hotel Mall of the Emirates include:

    • Triple
    • Quad
    • Suite
    • Double

  • Kempinski Hotel Mall of the Emirates has 4 restaurants:

    • Aspen
    • Mosaic Chill
    • Olea
    • Salero

  • Check-in at Kempinski Hotel Mall of the Emirates is from 3:00 PM, and check-out is until 12:00 PM.

  • Kempinski Hotel Mall of the Emirates is 6.8 miles from the center of Dubai.

  • The following parking options are available to guests staying at Kempinski Hotel Mall of the Emirates (subject to availability):

    • Parking on site
    • Parking
    • Parking garage
    • Accessible parking
    • Free parking

  • The prices at Kempinski Hotel Mall of the Emirates may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Kempinski Hotel Mall of the Emirates is popular with guests booking family stays.