Hotel Mercure Grand Jebel Hafeet

Jebel Hafeet, Al Ain, United Arab Emirates – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.5
Good
4,152 reviews

Very Poor and weak wifi service. contacting IT person did not seem to help

Yasser Saudi Arabia

the location is perfect the service of the staff is excellent they allow us to check out late without any pressure

Nada United Arab Emirates

It's a bit old-ish, yes, but it gives this place special charm. Views are superb. Rooms are clean and functional. Pool and play area are looked after, and food, while not being "high kitchen" is nourishing and tasty. Staff is welcoming and pleasant.

Igor United Arab Emirates

Location was amazing. Situated on Jebel Hafeet, it gave a bird's-eye view of Al Ain and the mountainous landscape. Facilities were amazing. Buffet Breakfast was sumptuous and delicious. Staff was friendly and quick in responding to requests. A must recommended option if you're looking for a getaway from the city-life.

Anshul United Arab Emirates

Activities, the rooms, staff, location, and swimming pool

Khaled United Arab Emirates

I like everything specially the staff treatment and the overwhelming view that u will see only in Mecure hotel

Rosalinda United Arab Emirates

Location, location and location! Great pool area! Bar.

Peter Finland

The rooms was of a decent size and included a dining table and a large work table. Balcony was quite small but the views were very good. Pool facilities were excellent with heated water and direct access to a restaurant/bar. Breakfast was very good.

Nijam United Arab Emirates

I like this place and I use to visit it from time to time specially because of the location.

Shadi United Arab Emirates

Very nice staff, wonderful views and location, very comfortable bed. Nice and big swimming pool.

Karim France
7.5
Good
4,152 reviews
  • What guests loved the most:
  • “Very Poor and weak wifi service. contacting IT person did not seem to help”
    Yasser Yasser Saudi Arabia Saudi Arabia
  • “the location is perfect the service of the staff is excellent they allow us to check out late without any pressure”
    Nada Nada United Arab Emirates United Arab Emirates
  • “It's a bit old-ish, yes, but it gives this place special charm. Views are superb. Rooms are clean and functional.”
    Igor Igor United Arab Emirates United Arab Emirates
  • “Location was amazing. Situated on Jebel Hafeet, it gave a bird's-eye view of Al Ain and the mountainous landscape. Facilities were amazing. Buffet Breakfast was sumptuous and delicious.”
    Anshul Anshul United Arab Emirates United Arab Emirates
  • “Activities, the rooms, staff, location, and swimming pool”
    Khaled Khaled United Arab Emirates United Arab Emirates
  • “I like everything specially the staff treatment and the overwhelming view that u will see only in Mecure hotel”
    Rosalinda Rosalinda United Arab Emirates United Arab Emirates
  • “Location, location and location! Great pool area! Bar.”
    Peter Peter Finland Finland
  • “The rooms was of a decent size and included a dining table and a large work table. Balcony was quite small but the views were very good.”
    Nijam Nijam United Arab Emirates United Arab Emirates
  • “I like this place and I use to visit it from time to time specially because of the location.”
    Shadi Shadi United Arab Emirates United Arab Emirates
  • “Very nice staff, wonderful views and location, very comfortable bed. Nice and big swimming pool.”
    Karim Karim France France

Categories:

  • Staff7.9
  • Facilities7.5
  • Cleanliness7.7
  • Comfort7.8
  • Value for money7.5
  • Location 8.9
  • Free WiFi7.8
High score for Al Ain

Located on Hafeet Mountain at 3,000 feet above sea level, Mercure Grand is a unique oasis resort with a refined architecture. It offers 3 restaurants and 3 swimming pools with water slides.

The spacious rooms at Mercure Jebel Hafeet are decorated in a modern style. Each comes with a minibar. Hot dishes and cold snacks are available from the hotel’s room service.

Enjoy your lunch on the terrace or take in breathtaking views of the city while sipping a cocktail at the bar. A blend of French, Moroccan and Italian food is served at Le Belvedere and oriental finger food can be tasted at the Orient Café.

Mercure Grand Jebel Hafeet is situated a 2 hour drive from Abu Dhabi and Dubai. The Hili Fun City Park is 16 miles from the hotel and the Camel Race Track and zoo can be found 6 miles away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Mercure Grand Jebel Hafeet has been welcoming Booking.com guests since Dec 8, 2006
 Hotel chain/brand: Mercure

Missing some information?
Brilliant!
Show me more

Most popular amenities

Free WiFi
Free parking
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Vegetarian, Asian, American, Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 3793 lists

Availability

When would you like to stay at Mercure Grand Jebel Hafeet?

Check-in date
Check-out date
 
Approximate prices in USD for a 1-night stay
Loading dates...
Sleeps Room Type Price
Max adults: 2. Max children: 1
Something went wrong – please try again later.
Max adults: 2. Max children: 1
Something went wrong – please try again later.
Max adults: 2. Max children: 2
Executive Suite
  • 1 queen bed
Something went wrong – please try again later.
Max adults: 2. Max children: 1
Something went wrong – please try again later.
Max adults: 2. Max children: 1
Something went wrong – please try again later.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Mercure Grand Jebel Hafeet

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.5
Good · 4,152 reviews
Read all reviews
  • Staff7.9
  • Facilities7.5
    View
    Room
  • Cleanliness7.7
  • Comfort7.8
  • Value for money7.5
  • Location 8.9
    View
  • Free WiFi7.8
High score for Al Ain

Select topics to read reviews:

See what guests loved the most:

  • Yasser Saudi Arabia

    “Very Poor and weak wifi service. contacting IT person did not seem to help”

  • Nada United Arab Emirates

    “the location is perfect the service of the staff is excellent they allow us to check out late without any pressure ”

  • Igor United Arab Emirates

    “It's a bit old-ish, yes, but it gives this place special charm. Views are superb. Rooms are clean and functional. Pool and play area are looked after, and food, while not being "high kitchen" is nourishing and tasty. Staff is welcoming and pleasant. ”

  • Anshul United Arab Emirates

    “Location was amazing. Situated on Jebel Hafeet, it gave a bird's-eye view of Al Ain and the mountainous landscape. Facilities were amazing. Buffet Breakfast was sumptuous and delicious. Staff was friendly and quick in responding to requests. A must recommended option if you're looking for a getaway from the city-life.”

  • Khaled United Arab Emirates

    “Activities, the rooms, staff, location, and swimming pool”

  • Rosalinda United Arab Emirates

    “I like everything specially the staff treatment and the overwhelming view that u will see only in Mecure hotel”

  • Peter Finland

    “Location, location and location! Great pool area! Bar.”

  • Nijam United Arab Emirates

    “The rooms was of a decent size and included a dining table and a large work table. Balcony was quite small but the views were very good. Pool facilities were excellent with heated water and direct access to a restaurant/bar. Breakfast was very good.”

  • Shadi United Arab Emirates

    “I like this place and I use to visit it from time to time specially because of the location.”

  • Karim France

    “Very nice staff, wonderful views and location, very comfortable bed. Nice and big swimming pool. ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Mercure Grand Jebel Hafeet

Welcoming Booking.com guests since Dec 8, 2006

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Breakfast hours

    07:00 am TO 10:30 am

    You found this answer helpful

    You found this answer unhelpful

    Answered on August 28, 2019
  • Can the single beds in the room Be joined together ???

    Yes We can join together

    You found this answer helpful

    You found this answer unhelpful

    Answered on May 20, 2020
  • Is the outdoor pool heated ??

    Yes its Temperature controlled

    You found this answer helpful

    You found this answer unhelpful

    Answered on January 17, 2020
  • Is the swimming pool is temperature control?

    our Swimming pool is temperature controlled

    You found this answer helpful

    You found this answer unhelpful

    Answered on January 29, 2020
  • hi what time donyu close your toilets at night?

    Dear Guest, Kindly note that meanwhile lobby washrooms are open for only in-house guest only . Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Answered on February 12, 2021
  • Is there connection rooms for families

    Dear Guest, Yes, connecting rooms are available for the families. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Answered on October 9, 2020
  • Is there pool available now??

    Yes the pools are opened, please note that water slides are closed

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Twin Room with Pool View • Answered on October 8, 2020
  • Hello can i access the pool for the 299dhs package.

    Dear Guest, Please note that the swimming pool is accessible for all in-house guests. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Double Room with Golf View • Answered on October 9, 2020
  • We can use the swimming pool ?

    Yes swimming pool is opened , please note that water slides are closed

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Twin Room with Pool View • Answered on October 8, 2020
  • If we r visiting from Abu Dhabi City N we r citizen of Abu Dhabi Do we required Covid test ?

    Dear Guest, Since we are part of Abudhabi there is no requirement of covid-test. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Double Room with Golf View • Answered on December 4, 2020
  • is breakfast included in this price or do i need to pay extra ?

    Dear Guest, Kindly note that there is an option to book with Breakfast. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Answered on October 31, 2020
  • This offer with breakfast?

    Dear Guest, There are two options available on Booking Com . 01. Without Breakfast 02. With Breakfast. Hence you can select the options would you like to avail. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Deluxe Twin Room with Golf View • Answered on December 4, 2020
  • If we do not ask for additional bed for a child above 12 years and if we are a member of Mercure hotels, is there additional charges applicable to the child?

    Dear Guest, Kindly note that if the kids are above 12yrs extra adult charges will be mandatory . Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Answered on December 25, 2020
  • Hi can I visit your restaurant? Is it open for visitors to dine in? And what’s the name please

    Dear Guest, Yes, you can dine in Alkhyma restaurant. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Answered on February 7, 2021
  • If i travel from within U.A.E but from another emirate, is covid trst required for checkbin to the hotel?

    Dear Guest, Yes . Out of Abudhabi guests must to do the covid test before entering to Al Ain. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Answered on December 17, 2020
  • How much the breakfast?

    Dear Guest, Kindly note that Buffet Breakfast will be AED 65/- Per person. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Answered on January 8, 2021
  • Hi is this room can accomodate 8 persons or theres extra for each?

    Dear Guest, Kindly note that the standard occupancy policy is 02 adults and 02 kids below 06yrs old sharing the parents bed . Hence you have to book 04 Double rooms. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Executive Suite • Answered on February 22, 2021
  • Are there a joining rooms for families?

    Dear Guest, Yes, we do have interconnecting rooms . Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Answered on March 12, 2021
  • what restaurants are open at your hotel? is the alcoholic bar open? is the spa open? is the gym open?

    Dear Guest, Kindly note that all the facilities are open now. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Answered on March 12, 2021
  • Hloo.. what is the price for lunch per person?Is the bf,lunch and dinner buffet or ala carte??

    Dear Guest, Kindly note that Lunch and Dinner will be A'la care menu. Thank you, Reservations.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior Double Room with Pool View • Answered on January 8, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Jebel Hafeet
    1.5 miles
  • Green Mubazzarah Hot Springs
    2.5 miles
  • Bawadi Mall
    6.4 miles
  • Al Ain Golf Club
    9.2 miles
  • Palace Museum
    9.5 miles
  • Al Ain National Museum
    9.6 miles
  • Al Ain Oasis
    9.6 miles
  • Al Ain Mineral Water Bottling Factory
    9.9 miles
  • Al Ain Mall
    10 miles
  • Sheikh Khalifa Bin Zayed Grand Mosque
    10.3 miles
Restaurants & cafes
  • Restaurant Makani Mall
    9.3 miles
  • Restaurant Bawadi Mall
    16.7 miles
  • Cafe/Bar Cafe Khaimah
    0 miles
Top attractions
  • College Of Medicine and Health Sciences
    11.1 miles
  • Al Ain University of Science and Technology
    11.4 miles
Natural Beauty
  • Mountain Mubazhara Park
    7 miles
  • Lake Zakher Lake
    18.6 miles
  • Mountain Jebel Hafeet Mountain
    0.1 miles
Closest Airports
  • Al Ain International Airport
    15.9 miles
How to get to Mercure Grand Jebel Hafeet from Al Ain International Airport
    Public transportation
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
Amenities of Mercure Grand Jebel Hafeet

Most popular amenities

Free WiFi
Free parking
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • BBQ facilities
  • Terrace
  • Garden
Activities
  • Happy hour Additional charge
  • Movie nights
  • Badminton equipment Additional charge
  • Water sports facilities on site
  • Mini golf
  • Racquetball Off-site Additional charge
  • Ping-pong
  • Pool table Additional charge
  • Playground
Food & Drink
  • Coffee house on site
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free public parking is available on site (reservation is not possible).
  • Accessible parking
  • Electric vehicle charging station
  • Secure parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Pool and Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Waterslide
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • English
  • Hindi
  • Filipino
  • Urdu
Missing some info?
Awesome!

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules
Mercure Grand Jebel Hafeet takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa JCB American Express Mercure Grand Jebel Hafeet accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Outside Food and Shisha are Prohibited.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Mercure Grand Jebel Hafeet

  • Room options at Mercure Grand Jebel Hafeet include:

    • Twin
    • Double
    • Suite

  • Yes, Mercure Grand Jebel Hafeet is popular with guests booking family stays.

  • Guests staying at Mercure Grand Jebel Hafeet can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American
    • Buffet

  • Check-in at Mercure Grand Jebel Hafeet is from 3:00 PM, and check-out is until 12:00 PM.

  • Mercure Grand Jebel Hafeet is 9.3 miles from the center of Al Ain.

  • The prices at Mercure Grand Jebel Hafeet may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The following parking options are available to guests staying at Mercure Grand Jebel Hafeet (subject to availability):

    • Parking on site
    • Parking
    • Secure parking
    • Electric vehicle charging station
    • Accessible parking
    • Free parking

  • Mercure Grand Jebel Hafeet offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Playground
    • Pool table
    • Ping-pong
    • Mini golf
    • Racquetball
    • Personal trainer
    • Locker rooms
    • Fitness
    • Movie nights
    • Badminton equipment
    • Water sports facilities on site
    • Happy hour

  • From the nearest airport, you can get to Mercure Grand Jebel Hafeet by:

    • Taxi 45min