Our Deluxe Room is a Studio, if you wish to to have a separate living room and bedroom it is highly recommended to booking our One Bedroom Apartment or above.

Thank you for your message, as of the moment due to the current health threat we stopped the shuttle service to the mall and the beach until further notice, we do provide cooking utensils for all our guest in-house.

New Dubai mall entrance is just 50 meters from Mövenpick hotel apartment Downtown and it leads straight to Ice rink.

Thank you for your message, please be advised that we have smoking rooms in the hotel. However, subject to availability of rooms upon arrival

we're dry hotel, for the smoking request will be subject to availability

May we please request you to place give us a call for information about your up coming December stay for us to provide best applicable option for the convenience of the family

Thank you for your message, breakfast is available at the hotel both our main restaurant and room service. Currently we have special rates for breakfast. If you already booked a room with us please reach us to arrange the breakfast for your stay.

Dear Valued Guest, yes there is microwave in the room, with regard of breakfast that is based on your reservation with you booked. Thanks & Best regards.

We do have some rooms with balcony, right as of the moment most of them are occupied by long staying guests. If you prefer rooms with balcony it will be subject to availability of rooms upon arrival.

Dear Guest, family connecting room will have 02 bath rooms with bath tub, one room with walk in shower and one toilet in living room.

Please be advised that by Default One bedroom and above has cooking utensils set-up in the room. If Deluxe room is booked, cooking utensils will be provided on request

Please be advised that all our rooms are equipped with front load washing machine (dryer not included) Detergent and fabric conditioner to be acquired by the guest

Dear Guest, unfortunately we do not have balcony in all apartments only few apartments has balcony and those units are always subject to availability.

Dear Guest, Thanks for your question yes it is possible however it depends availability of the room you have booked.

Please be advised that our best applicable rate is displaced on Booking.com, we are at most 10mins walk from Dubai Mall. We may arrange babysitting service for your stay subject to availability. There are connecting room but subject to availability

Dear Valued Guest, please send me the booking number and your request to update our system. Thanks & Best Regards.

Thank you for your message, please be advised that we may allow visitor to visit if they are first degree relative of the guest such us siblings or spouse. If the visitor is not a relative you may entertain your guest/s in one of our Restaurants

Dear Valued guest, could you please send the your reservation number. Regards,

Payment at the hotel may vary depending on the terms and condition of the reservation you made. We do have interconnecting rooms in the hotel, however, it will be subject to availability of room upon arrival at the hotel.

Thank you for your message, please be advised that the hotel check-out time is by 12:00hrs. We may provide late check-out until 14:00hrs however subject to availability of rooms. Alternatively if rooms is required until 18:00hrs at half day rate and a full night charge if room is required beyond 18:00hrs subject to availability. Please note that no late check-out is added to your reservation until confirmation is received from your end.