Located 20 minutes away from Abu Dhabi International Airport, the Novotel Abu Dhabi Al Bustan is an upscale hotel offering 361 contemporary rooms and suites. Hotel is located 5 minutes away from key landmarks such as the Abu Dhabi National Exhibition Company (ADNEC), the Embassy District, Zayed Sports City and the iconic Sheikh Zayed Grand Mosque. Abu Dhabi Downtown is a leisure 15-minute drive away while famous attractions such as Ferrari World, Yas Waterworld, Yas Mall and Warner Bros and the Louver are within the 12 miles radius. All rooms and suites are decorated in modern tones. Each room is now equipped with a 43-inch smart TV amid other standard room amenities and facilities including high speed Wi-Fi access and fitted with a standing shower and bath tub. Our Suites are appointed with a living room and fitted with 55" and 43" Television sets in the living room and bedrooms respectively. Indulge in our lavish Breakfast, Lunch and Dinner options or a tasty little snack, with balanced choices from our impressive menus. Pepper is a buffet styled dining restaurant while Waves lounge offers guests a vibrant atmosphere- outdoor and in, to unwind with a drink, meals and shisha. Grab your fresh Lavazza coffee and sweet treats at the Mellow Italian Café and Bakery while you work or on the go! This family-friendly hotel also features a well-equipped fitness center and massage rooms in addition to an outdoor temperature-controlled pool with an option for children. Novotel Abu Dhabi Al Bustan also offers a sauna, steam room with an indoor and outdoor Jacuzzi. A computer station is located on site and high-speed wireless Internet access is free of charge. Business-related facilities at this 4-star hotel consist of a business center, 7 meeting rooms and 1 grand ballroom measuring 14,908 square feet (1,385 square yards). It also includes a spacious pre-function hall. Complimentary underground self-parking and valet services are also available on site. Couples particularly like the location — they rated it 8.4 for a two-person trip. Hotel chain/brand: Novotel

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 sofa bed
1 full bed
and
1 sofa bed
Executive Room with Two Twin Beds
2 twin beds
Executive Room with Double Bed and Sofa
1 full bed
and
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 1,485 reviews from the past 12 months.
Guests highlighted the <b>convenient location</b> and praised the <b>breakfast</b> variety. Staff received mixed reviews; some guests appreciated their friendliness, while others noted unenthusiastic service. <b>Room cleanliness</b> and comfort also had mixed feedback, with some guests mentioning issues with maintenance.
Was this guest review summary helpful?
/

Categories:

Staff
8.4
Facilities
8.1
Cleanliness
8.2
Comfort
8.3
Value for money
8.0
Location
8.4
Free Wifi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • B
    Brian
    United Arab Emirates United Arab Emirates
    The food 🫶🏾 people who work preparing the breakfast they are very attentive and helpful, for sure I will be back, great experience, variety on food, great omelette and fruits, about the coffee was Top.
  • Badr
    United Arab Emirates United Arab Emirates
    The staff were very friendly and professional specially Marifel she was very helpful and smiling and welcoming us , big thanks to Marifel .
  • Shantanu
    India India
    The facility was excellent. The food was great, and the staff was very polite unhelpful.
  • Aldhaheri
    United Arab Emirates United Arab Emirates
    Everyone from the moment we got to the hotel were kind and friendly . They parked our car and picked up the luggage and we finished check in within 15 minutes.
  • Seda
    United States of America United States of America
    I liked the service so much the Reception and the houskeeping they work very well the rooms are new and the gym is good
  • Pey
    Singapore Singapore
    Simple and worth it room with a nice view of the city facing grand mosque. All room facilities are good such as bed, tv, room service and bathing. Near and convenient to a convenience shop and ADNEC exhibition center. So overall, it met my needs...
  • Caroline
    United Arab Emirates United Arab Emirates
    Very helpful staff - Sudip made sure that i have everything I needed for my stay. They don’t usually provide the usual hotel stuff (unless requested) such as slippers, dental kit, etc. The moment i checked in, he made sure to get it sent to the...
  • Sayeed
    United Arab Emirates United Arab Emirates
    Service & hospitality… & staff… Location is great
  • E
    Essam
    Egypt Egypt
    The staff was very helpful, professional and nice.
  • Farouq
    United Arab Emirates United Arab Emirates
    Convenient hotel with great options of restaurants and resting at night

Hotel area info

Restaurants
2 Restaurants On Site

  • Pepper Restaurant
    • Cuisine
      Indian • Italian • Mediterranean • Seafood • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Mellow Cafe
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Halal • Gluten-free

Amenities of Novotel Abu Dhabi Al Bustan
Great facilities! Review score, 8.1

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • 2 restaurants
  • Bar

Outdoors

  • Outdoor furniture
  • Sun deck
  • Garden

Activities

  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Pool table
    Additional charge
  • Golf course (within 2 miles)
    Additional charge

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Fenced pool

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome

Spa

  • Kids' pool
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • Mandarin
  • English
  • French
  • Hindi
  • Indonesian
  • Russian
  • Filipino
  • Ukrainian
  • Urdu

House rules
Novotel Abu Dhabi Al Bustan takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AED 1,000 is required on arrival. That's about $272. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AED 180 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
AED 180 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Kindly note that guests are required to present the credit card used to prepay their booking upon arrival, otherwise the hotel reserves the right to request a different credit card or cash payment to guarantee the stay.

Guests are required to show a credit card and an original Emirates ID or passport upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Abu Dhabi Al Bustan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of AED 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

FAQs about Novotel Abu Dhabi Al Bustan

  • Novotel Abu Dhabi Al Bustan is 5.6 miles from the center of Abu Dhabi. All distances are measured in straight lines. Actual travel distances may vary.

  • Novotel Abu Dhabi Al Bustan has 2 restaurants:

    • Pepper Restaurant
    • Mellow Cafe

  • Room options at Novotel Abu Dhabi Al Bustan include:

    • Double
    • Twin
    • Triple

  • Guests staying at Novotel Abu Dhabi Al Bustan can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Novotel Abu Dhabi Al Bustan offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Pool table
    • Golf course (within 2 miles)
    • Themed dinners
    • Beauty services
    • Locker rooms
    • Swimming pool
    • Live music/Performance
    • Facial treatments
    • Happy hour
    • Waxing services
    • Live sports events (broadcast)
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Nightclub/DJ

  • The prices at Novotel Abu Dhabi Al Bustan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Novotel Abu Dhabi Al Bustan is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Abu Dhabi Al Bustan on this page.