Condo Hotel Sheraton Grand Hotel, Dubai
Sheikh Zayed Road 3, Trade Center Area, 123979 Dubai, United Arab Emirates – Great location - show map
The room was so comfy and nice Bathtub was spacious

Snita the brand ambassador and the whole team made it a wonderful experience for our stay over my daughter’s birthday

The staff was really amazing and polite and professional I would like to thank the recipient staff thamer he accept to make a late checkout cuz my flight delayed And also the staff in restaurant they was really amazing their smile in the morning is something really amazing

I had to constantly remind them to clean the room, some times it was clean, sometimes it wasn’t. Thermostat can’t be regulated to hit even when it’s cold at night.

I love this hotel specially the two bed room it was excellent i come back to the same room

The location , the size of the apartment, And the breakfast

Friendly and courteous staff. Immaculately clean. Gorgeous rooftop pool

I would say the hotel made my stay as comfortable as possible

I love the way they treated me on my special day with respect and professionalism

Room surprised us a lot because we have been provided with a 2-bedroom suite that has all the facilities we need -- laundry, coffee maker, living area and it was very spacious. We really love the room and we could have stayed for a little bit longer. Breakfast was great and the person who assisted us was very patient and accommodating to all our requests. Superb customer service I must say. I just forgot his name though but your employees are all great.

Sheraton Grand Hotel, Dubai
- What guests loved the most:
-
Nasrullah
Afghanistan
-
Folakemi
United Arab Emirates
-
Ahmad
Saudi Arabia
-
Moisoko
United Arab Emirates
-
Ammad
Israel
-
Mouza
United Arab Emirates
-
Dan
Israel
-
Abbas
United Arab Emirates
-
Maggie
United Arab Emirates
-
Joselle
United Arab Emirates
Sleeps | Accommodation Type | |||
---|---|---|---|---|
Max adults: 3. Max children: 2 |
Deluxe Room, Guest room, King
|
|||
|
||||
Max adults: 3. Max children: 2 |
Deluxe Room, Guest room, Twin/Single Bed(s)
|
|||
|
||||
Max adults: 3. Max children: 2 | ||||
|
||||
Max adults: 3. Max children: 2 | ||||
|
||||
Max adults: 3. Max children: 2 | ||||
|
||||
Max adults: 3. Max children: 2 | ||||
|
||||
Max adults: 3. Max children: 2 | ||||
|
||||
Max adults: 3. Max children: 2 | ||||
|
||||
Max adults: 3. Max children: 2 | ||||
|
||||
Max adults: 3. Max children: 2 | ||||
|
||||
Max adults: 5. Max children: 4 |
Two Bedroom Apartment, 2 Bedroom Apartment, City view
|
|||
|
||||
Max adults: 5. Max children: 4 |
Two Bedroom Apartment, 2 Bedroom Apartment, Skyline view
|
|||
|
||||
Max adults: 7. Max children: 4 |
Three Bedroom Apartment, 3 Bedroom Apartment, Skyline view
|
|||
|
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Some of these options might help answer your question
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Sheraton Grand Hotel, Dubai
Welcoming Booking.com guests since Nov 13, 2014
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.

Managed by Sheraton Grand Hotel, Dubai.
Company info
At the Sheraton Grand Hotel, Dubai we pride ourselves with the abundance of nationalities of all our associates we boast in our property. We have over 63 nationalities and we believe this is a great added value in order to create personalized experiences for each and every guest.
Property info
Your crossroads to Dubai! The Sheraton Grand Hotel, Dubai connects our guests to the heart of the booming business district as well as the main tourist attractions. Standing 54 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one to three bedroom serviced apartments. All rooms feature the Sheraton Signature Sleep Experience® Bed, Nespresso® machines and complimentary Wi-Fi. Our comfortable Club Rooms offer a welcoming atmosphere combined with style and technology. Enjoy the upside of everything in the Sheraton Club with incredible views from the 31st floor overlooking Dubai as well as complimentary premium internet, beverages and snacks throughout the day on the house and happy hour.
Neighborhood info
Located in the crossroads of Dubai just minutes from Dubai's major business and leisure hotspots. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away.
Languages Spoken
Arabic, German, English, Spanish, French, Hindi, Russian, Chinese
-
Dubai Garden Glow0.6 miles
-
Zabeel Park0.7 miles
-
Dino Park0.8 miles
-
Zinc Nightclub0.8 miles
-
The Boulevard Mall0.9 miles
-
Dubai Frame1 miles
-
DIFC1.2 miles
-
Cafe/Bar Sum of Us0.1 miles
-
Restaurant Cello Restaurant & Cafe0.3 miles
-
City Walk Mall2.2 miles
-
Dubai Mall2.3 miles
-
Burj Khalifa2.4 miles
-
Grand Mosque2.5 miles
-
Sahara Center7.1 miles
-
Sharjah Aquarium8.4 miles
-
Burj Al Arab Tower8.8 miles
-
Mall of the Emirates9.4 miles
-
Aquaventure Waterpark12.4 miles
-
Train World Trade Center Station0.3 miles
-
Train Al Jafiliya Metro Station0.5 miles
-
Train Emirates Towers Metro Station1 miles
-
Dubai International Airport4.6 miles
-
Sharjah International Airport15.9 miles
-
Al Maktoum International Airport24.5 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryFeast
Food: International
Open for: Breakfast, Lunch, Dinner
Link@Sheraton Cafe
Open for: Breakfast, Lunch, Dinner
Miss Lilly's
Food: Caribbean
Open for: Dinner
Dawn & Dusk
Food: Grill/BBQ
Open for: Breakfast, Lunch, Dinner
Moe's on the 5th
Food: International
Open for: Dinner
Alice
Open for: Dinner
NIDO
Food: Spanish
Open for: Dinner
Sheraton Club Lounge
Food: International
Open for: Breakfast
Amenities of Sheraton Grand Hotel, Dubai
Great facilities! Review score, 8.5
Most popular amenities
Bathroom
- Toilet paper
- Towels
- Bidet
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
Outdoors
Sit back and relax
- Picnic area
- Outdoor furniture
- Sun deck
Kitchen
Freedom to eat when you want
- Electric kettle
- Refrigerator
Room Amenities
Extra comfort
- Socket near the bed
- Drying rack for clothing
- Fold-up bed
- Clothes rack
- Hypoallergenic
- Soundproof
- Carpeted
- Ironing facilities
- Iron
- Air conditioning
Services & Extras
- Wake-up service
- Wake-up service/Alarm clock
Pets
-
Pets are not allowed.
Activities
- Happy hour Additional charge
- Movie nights
- Cycling Off-site
Living Area
Space for everyone to be together
- Sofa
- Sitting area
- Desk
Media & Technology
Fun for everyone under one roof
- iPod dock
- Flat-screen TV
- Laptop safe
- Cable channels
- Satellite channels
- Video
- Radio
- Telephone
- TV
Food & Drink
- On-site coffee shop
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Kids' meals Additional charge
- Grocery deliveries Additional charge
- Special diet meals (on request)
- Snack bar
- Packed lunches
- Breakfast in the room
- Bar
- Room service
- Restaurant
- Minibar
- Tea/Coffee maker
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Electric vehicle charging station
- Parking garage
- Street parking
- Secure parking
Free! Free private parking is possible on site (reservation is not needed).
Transportation
- Shuttle service
- Shuttle service (free)
- Car rental
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- Newspapers
- 24-hour front desk
Entertainment & Family Services
- Books, DVDs & music for kids
- Nightclub/DJ Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Carbon monoxide detector
- Safe
Accessibility
- Upper floors accessible by elevator
Outdoor swimming pool
-
Free! All pools are free of charge
- Open all year
- Opening times
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Pool bar
- Pool cover
- Heated pool
- Pool with view
- Pool is on rooftop
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Full-body massage Additional charge
- Hand massage Additional charge
- Head massage Additional charge
- Couples' massage Additional charge
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Pool/Beach towels
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Solarium
- Fitness center
- Sauna
Common Areas
- Shared lounge/TV area
- Library
Shops
- Convenience store (on site)
- Shops (on site)
- Gift shop
- Hair/Beauty salon
Miscellaneous
- Visual aids (tactile signs)
- Visual aids (Braille)
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Heating
- Soundproof rooms
- Elevator
- Honeymoon suite
- VIP room facilities
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Languages Spoken
- Arabic
- German
- English
- Spanish
- French
- Hindi
- Russian
- Chinese
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Recycling bins available to guests and waste is recycled
- The property makes efforts to reduce food waste
- Single-use plastic straws not used
- Single-use plastic cups not used
- Single-use plastic cutlery/plates not used
- Water-efficient toilets
- Water-efficient showers
- Option to opt out of daily room cleaning
- Option to reuse towels
- Most food provided at the property is locally sourced
- Most lighting throughout property uses energy-efficient LED bulbs
- All windows are double-glazed
- Key card or motion-controlled electricity
- Electric car charging station
- Invests a percentage of revenue back into community projects or sustainability projects
- Provide guests with info about local ecosystems, history, culture, and visitor etiquette
- Green spaces like (rooftop) gardens at the property
- Bicycle parking
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Crib by request
|
AED 130 per child, per night |
Extra bed by request
|
AED 190 per child, per night |
Extra bed by request
|
AED 190 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Sheraton Grand Hotel, Dubai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Pets
Pets are not allowed.
The fine print
Please note that children below 18 years old and below are not allowed to check-in without an adult.
Please present the credit card used to make this reservation upon check-in at the hotel. Please note if you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.
Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Sheraton Grand Hotel, Dubai of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Sheraton Grand Hotel, Dubai
-
You can choose from a number of accommodation options at Sheraton Grand Hotel, Dubai (subject to availability) that can accommodate:
- 5 guests
- 7 guests
For more detailed info, check the accommodation option(s) breakdown on this page.
-
Guests staying at Sheraton Grand Hotel, Dubai can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- Asian
- American
- Buffet
-
Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Grand Hotel, Dubai on this page.
-
Sheraton Grand Hotel, Dubai is 2.5 miles from the center of Dubai.
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Sheraton Grand Hotel, Dubai has the following number of bedrooms:
- 1 bedrooms
For more detailed info, check the accommodation option(s) breakdown on this page.
-
The prices at Sheraton Grand Hotel, Dubai may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
The following parking options are available to guests staying at Sheraton Grand Hotel, Dubai (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Secure parking
- Street parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
-
Sheraton Grand Hotel, Dubai has 9 restaurants:
- Dawn & Dusk
- Dawn & Dusk
- Link@Sheraton Cafe
- Miss Lilly's
- NIDO
- Sheraton Club Lounge
- Alice
- Feast
- Moe's on the 5th
-
Sheraton Grand Hotel, Dubai offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Cycling
- Library
- Solarium
- Nightclub/DJ
- Beauty services
- Facial treatments
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Massage chair
- Fitness
- Yoga classes
- Fitness classes
- Personal trainer
- Locker rooms
- Movie nights
- Happy hour
-
Check-in at Sheraton Grand Hotel, Dubai is from 3:00 PM, and check-out is until 12:00 PM.
-
From the nearest airport, you can get to Sheraton Grand Hotel, Dubai by:
- Taxi 15min
- Airport shuttle (arranged by property) 15min
- Subway/Metro 30min