Located in the Old Town District of Downtown Dubai, the 4-star The Heritage Hotel, Autograph Collection , a 10-minute walk from Dubai Mall and Burj Khalifa, combines traditional Arabesque architecture with contemporary design. It features free WiFi in all areas, an outdoor swimming pool with sun loungers that overlook the skyline views. Wall-mounted satellite LCD TVs, free bottled water and free coffee and tea facilities are standard in all rooms. Guest bathrooms include robes, slippers and free amenities, and 24-hour room service is available. Guests can enjoy Middle eastern cuisine in al fresco Arabian-style setting, The Courtyard and dine at Nezesaussi Grill, the ultimate sports hub in Downtown Dubai which offers sports fans food from the tri-nation countries. The Heritage Hotel, Autograph Collection also has a state-of-the-art 24-hour fitness center and business center. The concierge can arrange desert safaris. Jumeirah Beach is 9.3 mi from the hotel. Dubai Airport is a 20-minute drive away. Manzil's Souk is attached to the hotel. Free parking is available on-site.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Autograph Collection
Hotel chain/brand
Autograph Collection

Property highlights

Located in the heart of Dubai, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Halal, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.1
Comfort
9.2
Value for money
8.7
Location
9.7
Free Wifi
9.1
High score for Dubai
Select topics to read reviews:

Guests who stayed here loved

  • Mohammed
    Saudi Arabia Saudi Arabia
    I wanted to express my heartfelt gratitude for the exceptional service from Mr . Mustafa , Ms. Neamaa and Mr. Jeff . during my recent stay at the heritage hotel Your attention to detail, kindness, and professionalism made my experience truly...
  • Alexandru
    Switzerland Switzerland
    The room was big and clean. The hotel is very close to Burj Khalifa, the airport and Dubai mall.
  • Janet
    United States of America United States of America
    I loved the location! The staff was friendly and attentive.

Hotel area info

Restaurants
3 Restaurants On Site

  • Courtyard
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner
    • Dietary options
      Halal
  • Netz
    • Cuisine
      Australian • Grill/BBQ • South African
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Halal
  • REEF AND BEEF
    • Cuisine
      Steakhouse • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern

Amenities of The Heritage Hotel, Autograph Collection
Great facilities! Review score, 9

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Fitness center
  • 3 restaurants
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Electric kettle
Activities
  • Happy hour
    Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
    Spa
    • Fitness
    • Beach umbrellas
    • Beach chairs/Loungers
    • Fitness center
    Languages Spoken
    • Arabic
    • English
    • French
    • Hindi
    • Russian
    • Filipino

    Property practices

    This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules
    The Heritage Hotel, Autograph Collection takes special requests – add in the next step!

    Check-in
    From 15:00 to 00:00
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 9 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBCash

    The fine print
    Must-know information for guests at this property

    As per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.

    Hotel will charge your credit card on the days when hotel is experiencing high occupancy levels to guarantee your stay.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform The Heritage Hotel, Autograph Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about The Heritage Hotel, Autograph Collection

    • Guests staying at The Heritage Hotel, Autograph Collection can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Vegetarian
      • Halal
      • Asian
      • American
      • Buffet
      • À la carte
      • Breakfast to go

    • Room options at The Heritage Hotel, Autograph Collection include:

      • Double
      • Twin
      • Suite

    • The Heritage Hotel, Autograph Collection has 3 restaurants:

      • Courtyard
      • REEF AND BEEF
      • Netz

    • Check-in at The Heritage Hotel, Autograph Collection is from 3:00 PM, and check-out is until 12:00 PM.

    • The Heritage Hotel, Autograph Collection offers the following activities/services (charges may apply):

      • Fitness center
      • Swimming pool
      • Happy hour
      • Fitness

    • The Heritage Hotel, Autograph Collection is 2,300 feet from the center of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at The Heritage Hotel, Autograph Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.