About this property

Located in the Old Town District of Downtown Dubai, the 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai , a 10-minute walk from Dubai Mall and Burj Khalifa, combines traditional Arabesque architecture with contemporary design. It features free WiFi in all areas, an outdoor swimming pool with sun loungers that overlook the skyline views. Wall-mounted satellite LCD TVs, free bottled water and free coffee and tea facilities are standard in all rooms. Guest bathrooms include robes, slippers and free amenities, and 24-hour room service is available. Guests can enjoy Middle eastern cuisine in al fresco Arabian-style setting, The Courtyard and dine at Netz Grill, the ultimate sports hub in Downtown Dubai which offers sports fans food from the tri-nation countries. The Heritage Hotel, Autograph Collection, Downtown Dubai also has a state-of-the-art 24-hour fitness center and business center. The concierge can arrange desert safaris. Jumeirah Beach is 9.3 mi from the hotel. Dubai Airport is a 20-minute drive away. Manzil's Souk is attached to the hotel. Free parking is available on-site.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Autograph Collection
Hotel chain/brand
Autograph Collection

Property highlights

    • Located in the heart of Dubai, this hotel has an excellent location score of 9.7

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Italian, Full English/Irish, Vegetarian, Halal, Asian, American, Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Maria
    United States United States
    Hoda, Mohamed and Niyas were simple exceptional! They went above and beyond to make my stay remarkable on the other hand Raouf was on top of making sure I get to my destination safe This stay was simply amazing!
  • Ali
    Saudi Arabia Saudi Arabia
    Location is great and staff were helpful. Huda from the reception was great
  • Yaqoub
    Kuwait Kuwait
    I had a wonderful stay. The place is very clean and well-organized, and the reception was warm and welcoming. The staff were kind and professional, especially Naema who went above and beyond to help me. Her colleagues Chia and Hoda were also...
  • Dany
    Lebanon Lebanon
    The property location is excellent just nearby Dubai Mall and the rooms are super clean
  • Lina
    Kuwait Kuwait
    Everything was perfect, and Mr. Mohammed Fayez the is so helpful
  • Albannai
    Kuwait Kuwait
    Friendly staff, perfect location, impressive facilities, good for families.
  • Mian
    Pakistan Pakistan
    Ver pleased with check in and services , staff is very friendly and efficient. Will surely come back to stay here
  • Khalid
    Saudi Arabia Saudi Arabia
    Very great experience in terms of location and rooms and staff as well , especially Nemaat and Huda
  • Talal
    Kuwait Kuwait
    Very Calm and Silent Comfortable Bed Excellent service (housekeeping , support) The design is simple and relaxing for the eyes
  • Gezderazi
    Iran Iran
    staff is perfect,, but the room facilities was very poor and the cleanliness

Hotel area info

Restaurants

3 Restaurants On Site
  • Courtyard
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner
    • Dietary options
      Halal
  • Netz
    • Cuisine
      Australian • Grill/BBQ • South African
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Halal
  • REEF AND BEEF
    • Cuisine
      Steakhouse • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern

House rules

The Heritage Hotel, Autograph Collection, Downtown Dubai takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Must-know information for guests at this property

As per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.

Hotel will charge your credit card on the days when hotel is experiencing high occupancy levels to guarantee your stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Heritage Hotel, Autograph Collection, Downtown Dubai of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 812389