Lake view
Swimming Pool
Free WiFi
Free parking
Air conditioning
24-hour front desk
Non-smoking rooms
Safety deposit box

Stay in the heart of Dubai

Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.

The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi.

Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes.

Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms.

Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment centre. The property offers transfers from Dubai International Airport to the hotel upon request.

This is our guests' favourite part of Dubai, according to independent reviews.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Palace Downtown has been welcoming guests since 30 Jul 2008.
Hotel chain/brand: The Address Hotels and Resorts

Property highlights

Situated in the real heart of Dubai, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Halal, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room type
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there a possibility of renting a motorized wheelchair or scooter for disabled guest ? Please advise
    The hotel can provide you the normal wheel chair during the guests stay for free.
    Answered on 12 January 2022
  • We are 2 Adults and 3 children , 14,13and 10 years old is the suet good for us???
    Greetings from The Palace Downtown Dubai! Please be advise that ages 12 and above are considered adults as per hotel standards. So, we would recommend..
    Answered on 11 July 2022
  • Hello, We are thinking about booking two rooms for our stopover before our return flight back to Australia. Can you please tell me what time is the b..
    Greetings from Address Hotels + Resorts! kindly be informed that we are serving breakfast from 06:30 to 11:00
    Answered on 21 August 2022
  • how much is the airprt shuttle per person?
    AED 315 per way per car. Do let us know with the arrival flight number and landing time in Dubai, at-least 24 hours prior to flight landing time in D..
    Answered on 5 September 2022
  • Can we get extra beds in our room
    Greetings from The Palace Downtown Dubai! Yes! One extra bed can be provided on availability basis upon arrival.
    Answered on 11 July 2022
  • Still looking?
Hotel surroundings *
6 restaurants on site

    Al Bayt

    Cuisine: British, Middle Eastern

    Open for: High tea

    Buhayra Lounge

    Cuisine: British, Middle Eastern

    Open for: High tea


    Cuisine: Asian

    Open for: High tea


    Cuisine: Thai


    Cuisine: Middle Eastern

    Open for: Breakfast, Brunch, Lunch, Dinner


    Cuisine: Argentinian

    Open for: Dinner

Facilities of Palace Downtown
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
  • Balcony
  • Coffee machine
  • Electric kettle
Living Area
  • Desk
Media & Technology
  • iPad
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
  • Upper floors accessible by elevator
Outdoor swimming pool
    • Spa lounge/relaxation area
    • Steam room
    • Hot tub/Jacuzzi
    • Spa and wellness centre
    • Fitness centre
    Languages spoken
    • Arabic
    • Bulgarian
    • English
    • French
    • Hindi
    • Russian
    • Filipino

    House rules

    Palace Downtown takes special requests - add in the next step!


    From 15:00 hours

    Guests are required to show a photo identification and credit card upon check-in


    Until 12:00 hours


    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children aged 12 years and above are considered adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18


    Pets are not allowed.


    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa Diners Club American Express Palace Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    Kindly note that as per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.

    For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.

    Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.

    All bookings made on or before 30th September 2021 come with free tickets to Dubai Aquarium & Underwater Zoo and VR Park. The tickets are valid until 30th September 2021.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Palace Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Palace Downtown

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Palace Downtown on this page.

    • Room options at Palace Downtown include:

      • Double
      • Suite

    • Guests staying at Palace Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Vegetarian
      • Halal
      • American
      • Buffet

    • Palace Downtown is 500 yards from the centre of Dubai.

    • The prices at Palace Downtown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Palace Downtown is from 15:00, and check-out is until 12:00.

    • Palace Downtown has 6 restaurants:

      • Fai
      • Al Bayt
      • Thiptara
      • Ewaan
      • Buhayra Lounge
      • Asado

    • Palace Downtown offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Steam room
      • Swimming Pool
      • Spa lounge/relaxation area