Dear Valued Guest, Warm Greetings from The Retreat Palm Dubai MGallery by Sofitel and wishing you a great health and happiness! Kindly be advise that the approximate distance from Dubai International Airport to hotel is 41 kilometer or 40 minutes drive. The hotel offers airport transfer service and it is chargeable. We at The Retreat Palm Dubai MGallery by Sofitel are looking forward to welcoming you, and ensuring you a memorable stay. Stay Well, Reservations Team,

The beach is next to the property.

The hotel has a private beach.

Please note that the hotel does not serve alcohol.

Dear Sir/Madam, We are pleased to confirm the availability of beauty salon in the hotel. Best regards,

There is a free shuttle bus from and to hotel to the Mall of the Emirates.

Lexus at AED 250 per car per way, Black GMC at AED 350 per car per way

Complimentary cookies and fruits as snacks along with tea, coffee, still and sparkling water are available throughout the day

This will be on our all-day-dining restaurant VIBE

Thank you for contacting us, Mr. Anderson, We can arrange it for you. however, that will be chargeable. if you wish to book kindly share your flight details and the arrival timing. AED 250 for 2 people.

Dear Valued Guest, Warm greetings from The Retreat Palm Dubai MGallery by Sofitel and wishing you a great health and happiness. Apparently, we don't have rooms with two king size beds option, alternatively we do have rooms with twin bed options but with queen size beds only. We at The Retreat Palm Dubai MGallery by Sofitel are looking forward to welcoming you, and ensuring you a memorable stay. Best Regards, Reservations Team

Dear Valued Guest, Warm greetings from The Retreat Palm Dubai MGallery and wishing you a great health and happiness. In regards to your query, the following amenities and services are available at Club Lounge: - Afternoon Tea with sandwich (1500 hrs – 1700 hrs). - Evening Canape (1800 hrs – 1930 hrs). - Complimentary Snacks all day incl. cookies/cake/fruit. - Complimentary Drinks all day water/ juice/ soft and hot beverages. - Smoothies and Juice by the Hours is chargeable. We at The Retreat Palm Dubai MGallery by Sofitel are looking forward to welcoming you, and ensuring you a memorable stay. Best Regards, Reservations Team

There will be only one king bed and there is a living room in a one bedroom suite with sofa but it is not convertible into bed

Dear Valued Guest, Warm greetings from The Retreat Palm Dubai MGallery and wishing you a great health and happiness. We are pleased to offer our airport pick-up from Dubai International Airport or Al Maktoum International Airport with the below options: - Lexus at AED 250 per car per way, our Lexus car can accommodate maximum of 4 passenger and 2 normal & 2 small luggage’s - Black GMC at AED 350 per car per way, our GMC seating capacity is maximum 7 people with 4 normal luggage. In case, you have more than five big bags (suitcases) than it would be difficult to accommodate in the trunk. Kindly provide your flight details if you wish to proceed and we can check to our Concierge for the availability. We at The Retreat Palm Dubai MGallery by Sofitel are looking forward to welcoming you, and ensuring you a memorable stay. Stay Well, Reservations Team

Dear Valued Guest, Warm Greetings from The Retreat Palm Dubai MGallery by Sofitel and wishing you a great health and happiness! Kindly be advise that the standard check in time of the hotel is 15:00 hours hence, we cannot guarantee the request since early check in is subject to room availability upon arrival. In case if the rooms are not available upon arrival, you may place the luggage at our concierge desk and may visit our recreation, area and you may relax at our poolside while waiting for the rooms to be ready. We at The Retreat Palm Dubai MGallery by Sofitel are looking forward to welcoming you, and ensuring you a memorable stay. Stay Well, Reservations Team

We will note in your booking once you made the reservation

Thank you for contacting us, we have free parking and valet service available in the hotel

Prepayment is required for non-refundable booking

Please note that we are non smoking hotel

Please be informed that yes we do have shuttle-bus to Mall of emirates at 10 AM from the hotel and pickup from the mall to the hotel at 6PM .for alcohol inquiry we are not serving alcohol however you can bring it and have it in the room .