Hotel
Travel Sustainable property

Xelena Hotel & Suites

Dr. Rene Favaloro 3500, Z9405CBC El Calafate, Argentina – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.7
Excellent
388 reviews

The staffs were exceptional, friendly and always very willing to help and accommodate us in terms of arrangements for transportation and restaurants. The facility and view was beautiful .

Helena Canada

very friendly staff and great food. the spa and pool were fantastic and just what we needed after a cold day on the water looking at glaciers

Gretchen United States of America

The hotel is lovely and the location was perfect for us. We found the staff to be remarkably helpful and friendly. The breakfast was delicious. We also had dinner at the outside parilla. Delicious.

Heather Poland

Food was excellent , service too . Beautiful view from my room .

Pablo Argentina

Great hotel, nice views on the lake, a little bit out of town but they have free shuttles so it's convenient. Lots to do on site (pool, ping pong table, spa). Highly recommended.

Anne United States of America

The room was exceptional, as well as the quality of the attention by the staff

Felipe Argentina

Great place to stay. Modern and comfortable, and the staff were really pleasant and helpful.

Carlos Argentina

Personnel was perfect. Perfect managment. Everywere fluent in English and ready to accomodate to our needs. Very nice breakfast.

Eduardo Argentina

Buenísimas instalaciones (dormitorio, baño, cafetería/restaurant), excelente atención del personal, la piscina un agrado casi inmejorable

Rodolfo Chile

la piscina , el desayuno excelente, el dormitorio muy cómodo

Tania Chile
8.7
Excellent
388 reviews
  • What guests loved the most:

    • “The staffs were exceptional, friendly and always very willing to help and accommodate us in terms of arrangements for transportation and restaurants. The facility and view was beautiful .”

    Helena Canada

    “very friendly staff and great food. the spa and pool were fantastic and just what we needed after a cold day on the water looking at glaciers”

    Gretchen United States of America

    “The hotel is lovely and the location was perfect for us. We found the staff to be remarkably helpful and friendly. The breakfast was delicious. We also had dinner at the outside parilla. Delicious.”

    Heather Poland

    “Food was excellent , service too . Beautiful view from my room .”

    Pablo Argentina

    “Great hotel, nice views on the lake, a little bit out of town but they have free shuttles so it's convenient. Lots to do on site (pool, ping pong table, spa). Highly recommended.”

    Anne United States of America

    “The room was exceptional, as well as the quality of the attention by the staff”

    Felipe Argentina

    “Great place to stay. Modern and comfortable, and the staff were really pleasant and helpful.”

    Carlos Argentina

    “Personnel was perfect. Perfect managment. Everywere fluent in English and ready to accomodate to our needs. Very nice breakfast.”

    Eduardo Argentina

    “Buenísimas instalaciones (dormitorio, baño, cafetería/restaurant), excelente atención del personal, la piscina un agrado casi inmejorable”“0”

    Translating... - Show original Show translation
    Rodolfo Chile

    “la piscina , el desayuno excelente, el dormitorio muy cómodo”“0”

    Translating... - Show original Show translation
    Tania Chile

Categories:

  • Staff9.3
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.3
  • Location8.6
  • Free WiFi7.5

Get the celebrity treatment with world-class service at Xelena Hotel & Suites

You're eligible for a Genius discount at Xelena Hotel & Suites! To save at this property, all you have to do is sign in.

Xelena Hotel & Suites is located at Argentino Lake in El Calafate. Guests staying here can admire the landscape while unwinding in the Health Club, where a 70-square-yard swimming pool is also located. Free WiFi, parking services and shuttle to downtown are provided.

Each unit is fitted with a mini-bar, safe, and LCD TV. Guests can opt between rooms overlooking the lake or city. All of them features private bathroom facilities with free toiletries, a bathrobe and a hairdryer.

Xelena Hotel & Suites also offers fitness and wellness facilities, including heated swimming pool next to a hot tub and a sauna. Massage treatments and spa sessions are available for an additional cost.

In addition to the Health Bar, dining options also feature, Mora Restaurant, the Pierrot Bistro and Huertas y Fuegos with wonderful views of the lake.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Xelena Hotel & Suites has been welcoming Booking.com guests since Jun 2, 2009

Show me more

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Family rooms
Spa
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American

Free private parking available at the hotel

Saved to 2108 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Xelena Hotel & Suites

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.7
Excellent · 388 reviews
Read all reviews
Categories:
  • Staff9.3
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.3
  • Location8.6
  • Free WiFi7.5

Select topics to read reviews:

See what guests loved the most:

  • H
    Helena
    CanadaCanada
    “The staffs were exceptional, friendly and always very willing to help and accommodate us in terms of arrangements for transportation and restaurants. The facility and view was beautiful .”
  • Gretchen
    United States of AmericaUnited States of America
    “very friendly staff and great food. the spa and pool were fantastic and just what we needed after a cold day on the water looking at glaciers”
  • Heather
    PolandPoland
    “The hotel is lovely and the location was perfect for us. We found the staff to be remarkably helpful and friendly. The breakfast was delicious. We also had dinner at the outside parilla. Delicious.”
  • Pablo
    ArgentinaArgentina
    “Food was excellent , service too . Beautiful view from my room .”
  • A
    Anne
    United States of AmericaUnited States of America
    “Great hotel, nice views on the lake, a little bit out of town but they have free shuttles so it's convenient. Lots to do on site (pool, ping pong table, spa). Highly recommended.”
  • Felipe
    ArgentinaArgentina
    “The room was exceptional, as well as the quality of the attention by the staff”
  • Carlos
    ArgentinaArgentina
    “Great place to stay. Modern and comfortable, and the staff were really pleasant and helpful.”
  • Eduardo
    ArgentinaArgentina
    “Personnel was perfect. Perfect managment. Everywere fluent in English and ready to accomodate to our needs. Very nice breakfast.”
  • Rodolfo
    ChileChile
    “Buenísimas instalaciones (dormitorio, baño, cafetería/restaurant), excelente atención del personal, la piscina un agrado casi inmejorable”
  • Tania
    ChileChile
    “la piscina , el desayuno excelente, el dormitorio muy cómodo”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hello, Can you please advise if ghere is any orivate tour to Perita Moreno from your hotel? We plan to arrive early July. Thanks
    We recommend you to book in advance with a travel agency, especially if you want a private one.
    Answered on June 1, 2022
  • What type of electrical outlets are available in the rooms? We will have electrical items with US-style plugs. Will we need an adapter? If so, what type?
    Yes, you will need an adapter and just in case, we have 220 watts, not 110. according to google, we have type "I" is like / \ I
    Answered on September 9, 2022
  • Hola! La pileta climatizada tiene costo extra? Cuál es el horario del transfer al aeropuerto?
    Hola buen dia! la pilena no tiene costo extra. esta abierta desde las 12 hs a 22 hs. No contamos con servicio de traslado del aeropuerto al hotel. Nuestro servicio de shuttle es del hotel al centro sin costo. Saludos, Dpto de Reservas
    Answered on August 26, 2022
  • Hi, do you offer daily tours to Perito Moreno Glacier or help is to organise? Can you organise transport to/from airport? Thanks
    We do not organize transport to/from airport. We recommend you book everything in advance with a travel agency.
    Answered on June 1, 2022
Hotel area info *
Guests loved walking around the neighborhood!
Great location - show map
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    Mora

    Food: Argentinian

    Open for: Dinner

    Menu: À la carte

Amenities of Xelena Hotel & Suites

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Family rooms
Spa
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Pool table
  • Game room
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Shared lounge/TV area
  • Shuttle service (free)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Open all year
  • Opening times
  • All ages welcome
  • Beach chairs/Loungers
  • Heated pool
  • Pool with view
Spa
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules Xelena Hotel & Suites takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Xelena Hotel & Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30709626007)

Please note that for New year's eve the dinner is included in the rate.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Xelena Hotel & Suites

  • Xelena Hotel & Suites is 1.7 miles from the center of El Calafate.

  • Guests staying at Xelena Hotel & Suites can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Xelena Hotel & Suites offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Pool table
    • Game room
    • Golf course (within 2 miles)
    • Beauty services
    • Swimming pool
    • Facial treatments
    • Public Bath
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • The prices at Xelena Hotel & Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Xelena Hotel & Suites include:

    • Double
    • Suite
    • Triple

  • From the nearest airport, you can get to Xelena Hotel & Suites by:

    • Taxi 30min

  • Check-in at Xelena Hotel & Suites is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, Xelena Hotel & Suites is popular with guests booking family stays.

  • Xelena Hotel & Suites has 1 restaurant:

    • Mora

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Xelena Hotel & Suites on this page.