As a regular traveller; I was most impressed by the quality of service; the staff be they from the reception, the restaurants, concierge or house keeping went the proverbial ‘extra mile’ and paid a lot of attention to subtle details which made the stay all the more enjoyable. My primary reason for visiting being music and history/culture; the Musikverein and Staatsoper being a short walk; the Volksoper 15 minutes by cab; and the major museums and old town of the city accessible by walking/5 minute cab rides made the Grand Hotel an absolutely fantastic location. An exceptionally good stay !

Mahesh Qatar

Personnel, service, rooms and lounges are perfect.

Erwin Netherlands

Lovely hotel, situated very close to everything. Rooms were nicely appointed and spacious.

Deborah United States of America

The location of The Grand Hotel is great very close to pedestrian walking mall, St Stephens and the Vienna Opera with Public Transport across the street. The lobby of the hotel definitely sets the stage for ones stay as it is beautiful with a wide staircase that greets you. Our rooms was very large with high ceilings and decorated very nicely with a separate sitting area. The front desk staff was particularly helpful when we ran to a translation problem while making a local call seeing you were struggling offered to assist. Dinner in the main dining Brasserie was very nice and overlooking the lobby allowed us to enjoy the piano from the quiet bar below.

Jamesruedinger United States of America

The room was beautifully appointed with all the amenities one would expect and then some. Appreciated the large bathroom and thoughtful toiletries. The lobby was lovely and we enjoyed the pianist in the evenings.

Penny United States of America

Perfect breakfast, ideal location, helpfull personal.

Ante Croatia

Excellent staff and location! Beautiful marble floors. Wonderful buffet breakfast.

Andrei United States of America

Iconic hotel in a great location. The room was very comfortable, larger than shown in the picture. The staff was friendly.

Monica Canada

As if Vienna wasn't magnificent enough, this hotel just kicks everything up several more notches! From the efficient and friendly (English-speaking) staff at check-in to the turn-down service at night, our stay was simply fabulous. The rooms are large and well appointed. Every last detail has been thought of, including courtesy umbrellas in the closet, bathrobes and slippers, stationery and more. We loved our balcony with its view up and down the street. The breakfast is simply superb--the best I have ever had in Vienna. There is an ample selection of pastries, meats, cheeses, yogurts, and more, plus a hot menu you can order from if you prefer. The hot chocolate is utterly divine. We will definitely be back when we come to Vienna again!

S&stours United States of America

everything about this hotel is exceptional. the location, the service, the cleanliness... I travel around the world, i have never seen the check in clerk taking you to your room to show you around. The spa is extremely nice, this is high class hotel in great location, AMAZING value for your money.,

Suzanna Canada