With panoramic views of the Wilder Kaiser Mountain, this 5-star superior hotel in Ellmau is right next to the ski slopes and the Hartkaiser Cable Car. The Kaiserhof offers two individual SPA areas, as well as 5 award-winning restaurants. Awarded 2 toques in the Gault Millau guide in 2023, the restaurants serve Austrian and international gourmet cuisine. Owner Günter Lampert was named Austria’s Chef of the Year in 2011. In fine weather, meals are also served on the panoramic terrace which overlooks the surrounding mountains. The 4 Lilien Relax GUIDE 2023 Kaiserhof’s modern, award-winning spa area features SPA area on 4 floors, a sauna, a steam bath, unlimited Mountain pool - rooftop, and unique Panoramic views high above Ellmau. Beauty treatments, Ayurveda treatments, and a range of massages are offered as well. During summer, guests can enjoy the on-site natural swimming pond. The spacious 52 new and renovated rooms and suites, including oversize panoramic windows, fine wooden floors, exclusive furnishings, spacious bathrooms, extensive balconies and terraces Bathrobes, slippers and high-quality toiletries are provided in the elegant bathrooms. The Kaiserhof sells ski passes on site and provides a ski storage room. The center of Ellmau is 1.2 mi away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.6)

Great Food: Meals here are highly recommended!

Breakfast Info

Buffet

Free private parking available at the hotel

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
1 twin bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.7
Comfort
9.6
Value for money
8.5
Location
9.6
Free WiFi
10
High score for Ellmau
Select topics to read reviews:

See what guests loved the most:

  • Alexander
    Curaçao Curaçao
    Very efficient staff with Personal touch, excellent location, beautiful place and amenities, great breakfast and dinner ( with waiters going out of their way to attend to your needs) great music band on wednesdays at the bar , with super bartender
  • Layla
    Austria Austria
    Outstanding location and very attentive and friendly service
  • Sarah
    Switzerland Switzerland
    The breakfast and dinner is perfect and the infinity pool is amazing with a mountains view🏔️

Hotel area info

Restaurants
2 Restaurants On Site

  • KULINARIUM
    • Cuisine
      Italian • Austrian • Asian • International • European
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Restaurant #2
    • Cuisine
      French • Italian • Austrian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Kaiserhof Superior
Great facilities! Review score, 9.5

Most popular amenities
  • 3 swimming pools
  • Spa
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • 2 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
  • Themed dinners
  • Bike tours
    Additional charge
  • Walking tours
  • Water park
  • Evening entertainment
  • Kids' club
  • Horseback riding
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Skiing
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
  • Child safety socket covers
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Convenience store on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
3 swimming pools
Pool 1 – indoorFree!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Open all year
  • Pool is on rooftop
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Pool cover
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Pool 3 – outdoorFree!
  • Seasonal
  • All ages welcome
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • Bosnian
  • Czech
  • German
  • English
  • Spanish
  • French
  • Croatian
  • Hungarian
  • Italian
  • Dutch
  • Russian
  • Slovak
  • Slovenian

House rules

Kaiserhof Superior takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Check-out

From 6:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 12 years
Extra bed upon request
50% per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa EC-Card Diners Club American Express Cash Kaiserhof Superior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that pets can only be accommodated upon request and at a surcharge.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Kaiserhof Superior

  • Room options at Kaiserhof Superior include:

    • Double
    • Single
    • Suite

  • Kaiserhof Superior is 0.9 miles from the center of Ellmau. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Kaiserhof Superior may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Kaiserhof Superior can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet
    • À la carte

  • Check-in at Kaiserhof Superior is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, Kaiserhof Superior is popular with guests booking family stays.

  • Kaiserhof Superior has 2 restaurants:

    • KULINARIUM
    • Restaurant #2

  • Kaiserhof Superior offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Fishing
    • Golf course (within 2 miles)
    • Water park
    • Kids' club
    • Evening entertainment
    • Aerobics
    • Bike tours
    • Swimming pool
    • Personal trainer
    • Horseback riding
    • Tour or class about local culture
    • Live sports events (broadcast)
    • Locker rooms
    • Bicycle rental
    • Walking tours
    • Open-air bath
    • Cooking class
    • Beauty services
    • Themed dinners
    • Facial treatments
    • Live music/Performance
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes