About this property

Located next to the Westbahnhof Train and Underground Station, Hotel Mercure Wien Westbahnhof is only 2297 feet from the Stadthalle event and concert location. Free WiFi is available. The Mercure Wien Westbahnhof features a large lobby, a bar offering cocktails and wines, and a sauna. The on-site restaurant Westside serves international cuisine as well as Austrian specialties. The U3 underground line takes you directly to the city center in just 7 minutes. A shuttle bus to the airport stops in front of the hotel, and the Mariahilfer Straße shopping street is just a 5-minute walk away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Located in the best-rated area in Vienna, this hotel has an excellent location score of 8.9

    • Breakfast Info

    • Continental, Gluten-free, Buffet

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
1 queen bed
1 twin bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Neagu
    Austria Austria
    The breakfast was really good and the room was really clean. And everybody was really kind and helpful.
  • Bettina
    United States United States
    location close to west bahnhof with many food and shopping. did use U-bahn a lot. very easy in West Bahnhof.
  • Andrew
    United States United States
    I have stayed at this hotel before, as it is an easy walk from the Westbahn train station, when I am returning from Salzburg and staying overnight before flying out of Vienna. The Westbahn station has both trains as well as subways, so it's easy...
  • Zuochen
    Canada Canada
    It's a few minutes' walk from the West Train Station where you can take trains or subways.
  • Janejira
    Singapore Singapore
    - Right next to WestBF station - Twin beds that can actually separate. This isn't the norm in Europe so it was a deciding factor to book this hotel for us. - Very good room cleaning service - TV has a lot of international channels.
  • Victoria
    Israel Israel
    Breakfast was good. Location - not so far from the center. Bus to the airport is close to the hotel. I dropped an earring in the sink, went to the reception, and half an hour later a plumber came and pulled out my earring. Thanks a lot!
  • Carol
    United States United States
    Wahzma and Eva at the reception were very nice and helpful. (I have stayed in this hotel before and in probably 10-12 others in Vienna, which is my favorite city.) .
  • Lara
    United Arab Emirates United Arab Emirates
    The place delivers what it promises and the bathroom had a pretty good distribution, the shower was very good.
  • William
    United States United States
    The location next to the Westbanhof train station was convenient.
  • Ioan-cezar
    Romania Romania
    The location is very good. The room and the bathroom were clean. The breakfast was excellent.

Hotel area info

Restaurants

1 Restaurant On Site
  • Westside
    • Cuisine
      Austrian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian

House rules

Hotel Mercure Wien Westbahnhof takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 3:00 AM to 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).