Pet friendly
Swimming pool
Free WiFi
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Baggage storage

Stay in the heart of Vienna Excellent location – show map

The 5 Star Superior Palais Hansen Kempinski Vienna is located in the city center of Vienna and offers luxurious life style in a historic landmark building. Right on Vienna’s famous Ringstraße boulevard it is only a short walk away from St. Stephen's Cathedral, the imperial palace (“Hofburg”) as well as most other touristic attractions within the city center. It features an 800 m2 luxury spa with hydro pool and several saunas and fitness center as well as a Michelin Star restaurant.

The spacious rooms at the Palais Hansen Kempinski Vienna are decorated with high-quality fabrics and carpets and are equipped with a Nespresso coffee machine and an in-room tablet. The marvelous bathrooms are supplying Salvatore Ferragamo toiletries. The rooms offer views of the surrounding historic buildings or the inner courtyard. All rooms are nonsmoking. Free WIFI and air condition in the entire hotel.

A wide range of characteristic Viennese specialties, as well as dishes from all over the world are served in the 2 hotel's restaurants, as well as in the impressive Lobby area, famous for its Apple Strudel and characteristic Viennese pastries. Exquisite breakfast including a la carte dishes, an elegant cigar lounge and a bar serving delicious cocktails as well as a Sushi Restaurant are rounding up the food experience.

Spa and fitness facilities include a sauna area with four different saunas, 6 treatment rooms, a hydro pool and state-of-the-art equipment for your workout. Sufficient parking spaces are available on site.

Within a 5-minute walk, you can reach the Sigmund Freud Museum and the Danube Canal. The Baroque-style Augarten Park is 10 minutes away. Schönbrunn Palace is easily reachable by metro from the nearby Schottenring Metro Station.

This is our guests' favorite part of Vienna, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Palais Hansen Kempinski Vienna has been welcoming guests since Jan 15, 2013
Hotel chain/brand: Kempinski

Property Highlights

Located in the heart of Vienna, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Asian, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room Type
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi do you have wifi?
    Dear guest, Thank you for your request. I can happily confirm that we do offer free WIFI to our guests. For further information please feel free to ..
    Answered on July 5, 2021
  • I would like to ask if you require PCR or full vaccination ( with booster dose ) for check in for this may 2022 ?
    Thank you for your question! Currently it is not necessary to present proof of vaccination, recovery or negative PCR test in order to check-in. Howeve..
    Answered on April 26, 2022
  • Which room have balcony?
    Dear Sir or Madam, Thank you for you request. I can confirm that some of our Deluxe Rooms, Junior, Ring and our Presidental Suite are equipped with ..
    Answered on August 10, 2021
  • Hi! Are your restaurants open for your guests during lockdown?
    Dear guest, At the moment our restaurants are still closed but we hope to reopen them soon. For further details about the current regulations please ..
    Answered on May 3, 2021
  • Hello, could you please confirm whether your indoor pool and spa facilities are open right now? (March 2022)
    Dear guest, we would like to confirm, that our indoor pool and spa facilities are open right now (dated March 21, 2022). Thank you very much and bes..
    Answered on March 21, 2022
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Hotel area info *
2 Restaurants On Site

    Die Küche Wien

    Food: European

    Open for: Breakfast, Lunch, Dinner


    Food: European

    Open for: Lunch, Dinner

Amenities of Palais Hansen Kempinski Vienna
  • Bathtub
  • Terrace
Pets are allowed. Charges may apply.
  • Bicycle rental Additional charge
Media & Technology
  • Telephone
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 45.0 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Beauty services
  • Massage Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Russian
  • Chinese

House rules

Palais Hansen Kempinski Vienna takes special requests – add in the next step!


From 3:00 PM


Until 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in


Pets are allowed. Charges may apply.

Maestro Mastercard Visa JCB Diners Club American Express Palais Hansen Kempinski Vienna accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

If you book a nonrefundable, fully prepaid rate, the hotel will send you an email with a secure payment link in order to authorize the credit card transaction.

Please note that different cancelation policies apply for group bookings of 9 or more rooms.

Restaurant Edvard is closed from Sun 01. Jan 2023 until Mon 09. Jan 2023 and also from Tue 01. Aug until Wed 23. Aug 2023.

FAQs about Palais Hansen Kempinski Vienna

  • Palais Hansen Kempinski Vienna has 2 restaurants:

    • Edvard
    • Die Küche Wien

  • The prices at Palais Hansen Kempinski Vienna may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Palais Hansen Kempinski Vienna by:

    • Airport shuttle (arranged by property) 25min

  • Palais Hansen Kempinski Vienna is 3,100 feet from the center of Vienna.

  • Room options at Palais Hansen Kempinski Vienna include:

    • Double
    • Triple
    • Suite

  • Palais Hansen Kempinski Vienna offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Body scrub
    • Swimming pool
    • Personal trainer
    • Bicycle rental
    • Spa facilities
    • Spa lounge/Relaxation area
    • Body treatments
    • Fitness
    • Body wrap
    • Spa/Wellness packages
    • Locker rooms
    • Steam room
    • Beauty services

  • Guests staying at Palais Hansen Kempinski Vienna can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Asian
    • Buffet

  • Check-in at Palais Hansen Kempinski Vienna is from 3:00 PM, and check-out is until 12:00 PM.