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About this property
Set against the background of the Hohe Tauern Mountains, Hotel Bergkristall is located at 3.9 feet above sea level in the center of Mallnitz. Completely renovated in 2016, it features a spa area, a restaurant and a bar, and offers free WiFi access.
The spa area includes a Finnish sauna, a herbal sauna, 2 infrared benches, and a relaxation room.
All rooms at the Bergkristall Hotel include a flat-screen TV, safe, mini-bar, coffee maker, hairdryer, and bathroom. One free coffee per day is included in the rate and guests find fresh apples for free on every floor.
Storage rooms for skis and snowboards, hiking boots and bicycles are available. Free private parking is available.
"From beginning of June until beginning of October the Kärnten Card is included in the rate and offers free access to local cable cars, elevators and busses as well as other benefits."
Couples in particular like the location – they rated it 9.5 for a two-person trip.
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Availability
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Guest reviews
Categories:
Staff
9.9
Facilities
9.5
Cleanliness
9.7
Comfort
9.6
Value for money
9.3
Location
9.4
Free Wifi
9.6
Select topics to read reviews:
Guests who stayed here loved
E
Enikő
Hungary
“Special treatment from the whole Bergkristall Team! We enjoyed our stay here, the unique fine dining dinners and amazing breakfasts with lovely notes every day! Felt like Home!!”
Justyna
Poland
“The whole stay was fantastic. The atmosfere, the food, the location. It felt like home. The place is cosy and run by a family who are really great hosts.”
Josef
Czech Republic
“Super friendly staff
Everything was clean
Exceptional breakfast
Even better dinner - similar to 5star restaurants (decoration, service and taste wise)
Very good location (near to 2 ski resorts + in the city center, billa supermarket...”
P
Pavel
Czech Republic
“Very nice location and hotel especially very pleasant personal and excellent dinners,we really emjoyed”
Samirel
Romania
“The fact that we came for the second time and spent Christmas at Bergkristall says it all.
The cleanliness, the room, the bathroom, the comfortable beds, the delicious food.
The spa area with the two saunas and the relaxation room are...”
S
Serban
Romania
“Excellent food, we booked half board and didn’t regret at all.
The rooms are very comfortable with a big balcony.
Very quiet and relaxing area.
Big and safe parking
Summer card included with plenty of attractions including lifts all the way up to...”
Béla
Hungary
“Well equipped, clean rooms, very-very kind and helpful owners and personnel, good location in Mallnitz. We had fantastic breakfast with our rooms, but the gold medal goes to the dinner - starter, soup, salad, main course and dessert, very tasty...”
Bailey
Australia
“The facilities and room was very comfortable and the meals provided were amazing fine dining quality, truly a 5 star experience”
A
Ana
Croatia
“The staff is friendly, the breakfast very complete. Spa zone very nicr and clean, especially the scentrd sauna.”
Veles
Slovenia
“We've enjoyed every moment. Well equipped and spotless clean rooms, fabulous breakfast, great spa area. Hosts are very friendly, cool doggo as well.”
Hotel area info
House rules
Hotel Bergkristall takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children of all ages are welcome.
Children 15 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Crib upon request
Free
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
Guests arriving before 14:00 are requested to inform the property in advance.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Bergkristall of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
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Hungary“Special treatment from the whole Bergkristall Team! We enjoyed our stay here, the unique fine dining dinners and amazing breakfasts with lovely notes every day! Felt like Home!!”
Poland“The whole stay was fantastic. The atmosfere, the food, the location. It felt like home. The place is cosy and run by a family who are really great hosts.”
Czech Republic“Super friendly staff Everything was clean Exceptional breakfast Even better dinner - similar to 5star restaurants (decoration, service and taste wise) Very good location (near to 2 ski resorts + in the city center, billa supermarket...”
Samirel
Romania“The fact that we came for the second time and spent Christmas at Bergkristall says it all. The cleanliness, the room, the bathroom, the comfortable beds, the delicious food. The spa area with the two saunas and the relaxation room are...”
Béla
Australia“The facilities and room was very comfortable and the meals provided were amazing fine dining quality, truly a 5 star experience”
Croatia“The staff is friendly, the breakfast very complete. Spa zone very nicr and clean, especially the scentrd sauna.”
Veles
Slovenia“We've enjoyed every moment. Well equipped and spotless clean rooms, fabulous breakfast, great spa area. Hosts are very friendly, cool doggo as well.”
