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Sheraton Grand Salzburg

Auerspergstraße 4, 5020 Salzburg, Austria – Excellent location – show map

Excellent location – rated 9.1/10! (score from 360 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
360 reviews

The location is great , around the hotel their was a huge garden where you can sit and enjoy the weather , you can find restaurants and supermarkets around the hotel .

Shaikha United Arab Emirates

I like the lady maryan from the customer service, her way of welcoming. special thank you for her

Ameena United Arab Emirates

Great location, value for money and super helpfull staff.

Natia Germany

staff were amazing, and the cleanliness was on point. we loved the breakfast options

Sarah United Arab Emirates

The location was amazing moreover the friendly staff and the warm hospitality from every single staff in the hotel was really outstanding. Nevertheless, the room was extremely nice and clean and cozy.

Safwan United Arab Emirates

Excellent breakfast. Very clean hotel with a really nice bar area.

Robyn United States of America

Besides the nice hotel, we had a very very very food experience with Melisa from the front desk, who assisted us so much, and all with a smile. People like Melisa, are an asset!

Eli Israel

Hotel is very conveniently located for the old town…. Just a walk through the Mirabell gardens. Great breakfast, very welcoming and friendly staff. Would stay again

Eaisha United Kingdom

Great personal especially in restaurant during all events

Pavel Russia

Good location , nice and professional staff . It has all the facilities to make your stay comfortable .

Fozia Saudi Arabia
8.5
Very Good
360 reviews
  • What guests loved the most:
  • “The location is great , around the hotel their was a huge garden where you can sit and enjoy the weather , you can find restaurants and supermarkets around the hotel .”
    Shaikha Shaikha United Arab Emirates United Arab Emirates
  • “I like the lady maryan from the customer service, her way of welcoming. special thank you for her”
    Ameena Ameena United Arab Emirates United Arab Emirates
  • “Great location, value for money and super helpfull staff.”
    Natia Natia Germany Germany
  • “staff were amazing, and the cleanliness was on point. we loved the breakfast options”
    Sarah Sarah United Arab Emirates United Arab Emirates
  • “The location was amazing moreover the friendly staff and the warm hospitality from every single staff in the hotel was really outstanding. Nevertheless, the room was extremely nice and clean and cozy.”
    Safwan Safwan United Arab Emirates United Arab Emirates
  • “Excellent breakfast. Very clean hotel with a really nice bar area.”
    Robyn Robyn United States of America United States of America
  • “Besides the nice hotel, we had a very very very food experience with Melisa from the front desk, who assisted us so much, and all with a smile. People like Melisa, are an asset!”
    Eli Eli Israel Israel
  • “Hotel is very conveniently located for the old town…. Just a walk through the Mirabell gardens. Great breakfast, very welcoming and friendly staff. Would stay again”
    Eaisha Eaisha United Kingdom United Kingdom
  • “Great personal especially in restaurant during all events”
    Pavel Pavel Russia Russia
  • “Good location , nice and professional staff . It has all the facilities to make your stay comfortable .”
    Fozia Fozia Saudi Arabia Saudi Arabia

Categories:

  • Staff8.9
  • Facilities8.6
  • Cleanliness9.0
  • Comfort9.0
  • Value for money7.9
  • Location9.1
Garden
Pet friendly
Terrace
Balcony
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Get the celebrity treatment with world-class service at Sheraton Grand Salzburg

The Sheraton Grand Salzburg Hotel is a 5-star hotel in the center of Salzburg, facing Mirabell Palace and the Mirabell Gardens. Mozarts Birthplace, the Festspielhaus and the Salzburg Cathedral can all be reached by foot within 15 minutes.

The Sheraton Grand Salzburg Hotel's rooms and suites feature modern or classic décor, Sheraton Signature beds and spacious bathrooms with toiletries, slippers and bathrobes. Free WiFi is provided in the entire hotel and room service is available 24 hours a day.

The on-site fitness center provides a sauna and a steam bath, as well as massages on request. It is also connected to the Paracelsus Bad & Kurhaus, where guests can relax during the day.

There are two restaurants at the hotel, taste.it serves Italian dishes, while Mirabell & Terrace serves local dishes and hosts weekend dining events. The Piano Bar offers a range of cocktails, snacks, pastries or coffee.

Kapuzinerberg & Capuchin Monastery is 2,650 feet from the accommodations, while Hohensalzburg Fortress is 2,650 feet away. Salzburg W. A. Mozart Airport is 2.5 mi from the property, and the property offers a paid airport shuttle service.

This is our guests' favorite part of Salzburg, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Sheraton Grand Salzburg has been welcoming Booking.com guests since Apr 2, 2005
 Hotel chain/brand: Sheraton

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Most popular amenities
Parking on site
Non-smoking rooms
Fitness center
Restaurant
Airport shuttle
Facilities for disabled guests
24-hour front desk
Bar

Property Highlights

Located in the best-rated area in Salzburg, this hotel has an excellent location score of 9.1

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Parking available at the hotel

Saved to 2705 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
1 full bed
1 king bed
1 king bed
2 twin beds
1 full bed
2 twin beds
1 king bed
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.9
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
7.9
Location
9.1
Free WiFi
8.3

Select topics to read reviews:

See what guests loved the most:

  • Shaikha
    United Arab EmiratesUnited Arab Emirates
    “The location is great , around the hotel their was a huge garden where you can sit and enjoy the weather , you can find restaurants and supermarkets around the hotel .”
  • Ameena
    United Arab EmiratesUnited Arab Emirates
    “I like the lady maryan from the customer service, her way of welcoming. special thank you for her”
  • Natia
    GermanyGermany
    “Great location, value for money and super helpfull staff.”
  • Sarah
    United Arab EmiratesUnited Arab Emirates
    “staff were amazing, and the cleanliness was on point. we loved the breakfast options”
  • Safwan
    United Arab EmiratesUnited Arab Emirates
    “The location was amazing moreover the friendly staff and the warm hospitality from every single staff in the hotel was really outstanding. Nevertheless, the room was extremely nice and clean and cozy.”
  • Robyn
    United States of AmericaUnited States of America
    “Excellent breakfast. Very clean hotel with a really nice bar area.”
  • Eli
    IsraelIsrael
    “Besides the nice hotel, we had a very very very food experience with Melisa from the front desk, who assisted us so much, and all with a smile. People like Melisa, are an asset!”
  • Eaisha
    United KingdomUnited Kingdom
    “Hotel is very conveniently located for the old town…. Just a walk through the Mirabell gardens. Great breakfast, very welcoming and friendly staff. Would stay again”
  • Pavel
    RussiaRussia
    “Great personal especially in restaurant during all events”
  • Fozia
    Saudi ArabiaSaudi Arabia
    “Good location , nice and professional staff . It has all the facilities to make your stay comfortable .”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • In this type of room can i have two seperate beds because i am travelling with my son?
    Dear Guest, Thank you for your quenstion. Unfortunately our Trerrace rooms have only 1 king bed. Kindest regards, Sheraton Grand Salzburg Reservations
    Answered on 28 October 2019
  • do you have WiFi
    Dear Guest, Thank you for your question. We have Wifi. Kindest regards, Sheraton Grand Salzburg
    Answered on 31 December 2022
  • Do you have twin beds
    Yes we do - both in classic and deluxe category
    Answered on 30 May 2022
  • hi do you have wifi
    Good afternoon, yes, we do have a wi-fi available for our guests. Sincerely, Robin
    Answered on 31 January 2023
  • Hello, What is the difference between classic and delux rooms? Is it the interior or room and bathroom? Because the prices are different
    Deluxe Rooms are newly renovated rooms.
    Answered on 1 August 2022
  • Still looking?
Hotel area info *
2 Restaurants On Site

    Restaurant Mirabell

    Food: Austrian

    Menu: À la carte

    Restaurant taste.it

    Food: Italian

    Menu: À la carte

Amenities of Sheraton Grand Salzburg
Most popular amenities
Parking on site
Non-smoking rooms
Fitness center
Restaurant
Airport shuttle
Facilities for disabled guests
24-hour front desk
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Hiking
    Off-site
  • Skiing
    Off-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wired internet is available in the business center and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs € 24.30 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Hairstyling
  • Hair coloring
  • Haircut
  • Hair treatments
  • Beauty services
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Dutch
  • Turkish

House rules

Sheraton Grand Salzburg takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
€ 25 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
€ 25 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Sheraton Grand Salzburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sheraton Grand Salzburg

  • Sheraton Grand Salzburg offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Hiking
    • Bicycle rental (additional charge)
    • Skiing
    • Spa facilities
    • Bike tours
    • Hair coloring
    • Locker rooms
    • Spa lounge/Relaxation area
    • Tour or class about local culture
    • Hair treatments
    • Happy hour
    • Steam room
    • Bicycle rental
    • Hairstyling
    • Walking tours
    • Fitness
    • Beauty services
    • Haircut

  • Sheraton Grand Salzburg is 2,600 feet from the center of Salzburg.

  • Guests staying at Sheraton Grand Salzburg can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • À la carte

  • Room options at Sheraton Grand Salzburg include:

    • Double

  • Check-in at Sheraton Grand Salzburg is from 3:00 PM, and check-out is until 12:00 PM.

  • Sheraton Grand Salzburg has 2 restaurants:

    • Restaurant taste.it
    • Restaurant Mirabell

  • The prices at Sheraton Grand Salzburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.