Hotel
 Mercure Hotel Raphael Wien

Travel Sustainable property

Wallgasse 23, 06. Mariahilf, 1060 Vienna, Austria – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.2
Very Good
2,813 reviews

Friendly service with clean modern rooms. Excellent location to access everything downtown.

Robert United States of America

everything except the boy who were serving the breakfast on Monday and Tuesday , he was very rude and unfriendly

Ahmed Egypt

Very welcoming staff, helped us with all we needed. Excellent breakfast. Very comfortable room, great bed

Amit Israel

Excelent location. Generous room size. Staff is friendly and helpful.

Andrei Romania

Room had plenty of space and it was really bright. Located 10 minutes walk away from the Westbahnhof train station where you can take U Bahn to go to center (4-5 stops). If you would like to check around on Mariahilfer Str. you can just walk directly also in 40 minutes.

Seckincann Germany

Nice & cozy hotel with comfy bed and sauna acces. Everyday clean-up is a big plus!

Petru Romania

We had the possibility to store our luggages until our room was ready. This way we were able to start exploring the city sooner. The staff at the reception was very receptive to our questions and needs. They booked us a taxi to the airport very early in the morning. The taxi was on time, even a few mins early. We picked up 2 more persons from another location on the way to the airport. The extra stop was 5€ on top of the ride's price. The location of the hotel is perfect. You have metro U6 nearby, supermarket a few blocks away, around 20 mins walk to get to Stephanplatz.

Semida Romania

The room was clean, big enough for a family of 3, with a very comfortable bed. Coffee in the room made my day. It's located on a very quiet street and very close to the metro (U6), but also a walking distance to Maria Hilferstrase. Lidl, Billa very close to the hotel. Friendly and helpful staff. Pretty good breakfast, with fresh fruits, fresh food. The perfect location for a city break with you family. I highly recommend the Privilege room.

Oana Romania

We liked everything as it was as we expected. Quiet, comfy, clean. Also the staff behaviour was very professional and friendly.

Fisnik Germany

it has great value for the money, the staff was amazing and very helpful. the location is ok not that close but not too far either-still worth it for the price because there’s a train station nearby. the room was amazing and had a lot of space

Shely Israel
8.2
Very Good
2,813 reviews
  • What guests loved the most:
  • “Friendly service with clean modern rooms. Excellent location to access everything downtown.”
    Robert Robert United States of America United States of America
  • “everything except the boy who were serving the breakfast on Monday and Tuesday , he was very rude and unfriendly”
    Ahmed Ahmed Egypt Egypt
  • “Very welcoming staff, helped us with all we needed. Excellent breakfast. Very comfortable room, great bed”
    Amit Amit Israel Israel
  • “Excelent location. Generous room size. Staff is friendly and helpful.”
    Andrei Andrei Romania Romania
  • “Room had plenty of space and it was really bright. Located 10 minutes walk away from the Westbahnhof train station where you can take U Bahn to go to center (4-5 stops).”
    Seckincann Seckincann Germany Germany
  • “Nice & cozy hotel with comfy bed and sauna acces. Everyday clean-up is a big plus!”
    Petru Petru Romania Romania
  • “We had the possibility to store our luggages until our room was ready. This way we were able to start exploring the city sooner.”
    Semida Semida Romania Romania
  • “The room was clean, big enough for a family of 3, with a very comfortable bed. Coffee in the room made my day.”
    Oana Oana Romania Romania
  • “We liked everything as it was as we expected. Quiet, comfy, clean. Also the staff behaviour was very professional and friendly.”
    Fisnik Fisnik Germany Germany
  • “it has great value for the money, the staff was amazing and very helpful. the location is ok not that close but not too far either-still worth it for the price because there’s a train station nearby.”
    Shely Shely Israel Israel

Categories:

  • Staff8.8
  • Facilities8.2
  • Cleanliness8.5
  • Comfort8.5
  • Value for money8.2
  • Location8.6
  • Free WiFi8.8

The Mercure Hotel Raphael Wien is located directly opposite the Raimund Theater and just 1,500 feet from the Westbahnhof Train Station and the Mariahilfer Straße shopping street.

Cable TV, a seating area, and a bathroom with hairdryer are standard in all rooms. Free WiFi is available and private parking can be arranged at an extra charge.

Many shops and restaurants are close by. Vienna’s city center can be reached by underground in just 10 minutes from Westbahnhof Station or Gumpendorfer Straße Underground Station, which is 1,150 feet away. Tram lines 6 and 18 are also within 1,150 feet.

MuseumsQuartier is 1.2 mi from the hotel, while Schönbrunn Palace is 1.3 mi from the property. The nearest airport is Vienna International Airport, 11 mi from Mercure Hotel Raphael Wien.

This is our guests' favorite part of Vienna, according to independent reviews.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Mercure Hotel Raphael Wien has been welcoming Booking.com guests since Sept 20, 2011
 Hotel chain/brand: Mercure

Show me more

Most popular amenities

Parking
Free WiFi
Pet friendly
Non-smoking rooms
Fitness center
24-hour front desk
Tea/Coffee Maker in All Rooms

Property Highlights

Located in the best-rated area in Vienna, this hotel has an excellent location score of 8.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Parking available at the hotel

Saved to 20556 lists

Availability

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Sorry, reservations for more than 90 nights aren't possible.

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Mercure Hotel Raphael Wien

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.2
Very Good · 2,813 reviews
Read all reviews
Categories:
  • Staff8.8
  • Facilities8.2
  • Cleanliness8.5
  • Comfort8.5
  • Value for money8.2
  • Location8.6
  • Free WiFi8.8

Select topics to read reviews:

See what guests loved the most:

  • R
    Robert
    United States of AmericaUnited States of America
    “Friendly service with clean modern rooms. Excellent location to access everything downtown.”
  • Ahmed
    EgyptEgypt
    “everything except the boy who were serving the breakfast on Monday and Tuesday , he was very rude and unfriendly”
  • Amit
    IsraelIsrael
    “Very welcoming staff, helped us with all we needed. Excellent breakfast. Very comfortable room, great bed”
  • Andrei
    RomaniaRomania
    “Excelent location. Generous room size. Staff is friendly and helpful.”
  • Seckincann
    GermanyGermany
    “Room had plenty of space and it was really bright. Located 10 minutes walk away from the Westbahnhof train station where you can take U Bahn to go to center (4-5 stops). If you would like to check around on Mariahilfer Str. you can just walk...”
  • Petru
    RomaniaRomania
    “Nice & cozy hotel with comfy bed and sauna acces. Everyday clean-up is a big plus!”
  • Semida
    RomaniaRomania
    “We had the possibility to store our luggages until our room was ready. This way we were able to start exploring the city sooner. The staff at the reception was very receptive to our questions and needs. They booked us a taxi to the airport very...”
  • Oana
    RomaniaRomania
    “The room was clean, big enough for a family of 3, with a very comfortable bed. Coffee in the room made my day. It's located on a very quiet street and very close to the metro (U6), but also a walking distance to Maria Hilferstrase. Lidl, Billa very...”
  • Fisnik
    GermanyGermany
    “We liked everything as it was as we expected. Quiet, comfy, clean. Also the staff behaviour was very professional and friendly.”
  • Shely
    IsraelIsrael
    “it has great value for the money, the staff was amazing and very helpful. the location is ok not that close but not too far either-still worth it for the price because there’s a train station nearby. the room was amazing and had a lot of space”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • How much is parking and where is the parking?
    We have parking places in the Hotel. It is 16 EU/ night
    Answered on December 6, 2019
  • Hi, is it possible to book a room for tourists? Is a negative test covid19 required? I would like to book a room on booking site.
    Hello, this depend on your travel dates. Currently it is prohibited to accommodate tourists. Unfortunately we do not have any closer information yet when this restriction will be eased. Looking forward welcoming you as soon tourist travel is allowed.
    Answered on February 9, 2021
  • Hello, is there a charging station for electric vehicles in the hotel’s parking lot?
    Hello, unfortunately we do not have electric charging station at the hotel. Kind regards
    Answered on May 17, 2022
  • Do you have storage to save our bags there because we want to stay for 2 nights leave for Salzburg for one night, and return back for another 2 nights
    Dear Guest, yes, the hotel is offering a storage room. As the space is limited we can store max. 1 piece per person and please let us know further details in advance. With best regards Your Mercure Raphael Vienna Team
    Answered on January 18, 2021
  • Hello, is there a possibility for parking between 1st-4th of June 2022? And what is the price?
    Dear Guest, thank you for your message. Parking is available on a first-comes first serve basis and cannot be reserved. It cost EUR 16,00 per night. Best regards Mercure Hotel Raphael Wien
    Answered on May 17, 2022

  • Still looking?

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Hotel area info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Raimund Theater
    0 miles
  • Wiener Stadthalle
    0.8 miles
Restaurants & cafes
  • Restaurant Bauernbräu
    0.1 miles
  • Cafe/Bar Freiraum
    0.4 miles
Top attractions
  • Leopold Museum
    1.2 miles
  • Museumsquartier
    1.2 miles
  • Schönbrunn Palace
    1.3 miles
  • Vienna State Opera
    1.6 miles
  • Albertina Museum
    1.6 miles
  • Austrian National Library
    1.6 miles
  • Graben
    1.8 miles
  • Belvedere Palace
    1.9 miles
  • St. Stephen's Cathedral
    1.9 miles
  • Ernst Happel Stadium
    3.9 miles
Public transit
  • Subway Gumpendorfer Straße Metro Stop
    0.1 miles
  • Subway Westbahnhof Metro Stop
    0.4 miles
  • Train Wien Westbahnhof Train Station
    0.4 miles
  • Subway Zieglergasse Metro Stop
    0.5 miles
  • Subway Längenfeldgasse Metro Stop
    0.5 miles
  • Subway Neubaugasse Metro Stop
    0.7 miles
  • Subway Meidling Hauptstraße Metro Stop
    0.8 miles
  • Subway Kettenbrückengasse Metro Stop
    1 miles
Closest Airports
  • Vienna International Airport
    11.3 miles
  • Bratislava Airport
    39.6 miles
How to get to Mercure Hotel Raphael Wien from Vienna International Airport
    Car
    Private shuttle
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
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Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Mercure Hotel Raphael Wien

Most popular amenities

Parking
Free WiFi
Pet friendly
Non-smoking rooms
Fitness center
24-hour front desk
Tea/Coffee Maker in All Rooms
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs EUR 16 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Non-smoking rooms
Health & Wellness Facilities
  • Fitness
  • Fitness center
  • Sauna
Languages Spoken
  • Bulgarian
  • German
  • English
  • Hungarian
  • Romanian
  • Thai
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Mercure Hotel Raphael Wien takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
3 - 6 years
Extra bed by request
Free
7 - 12 years
Extra bed by request
€ 35 per child, per night
13 - 17 years
Extra bed by request
€ 60 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Debit card Mercure Hotel Raphael Wien accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the private parking spaces are limited and subject to availability on arrival.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Hotel Raphael Wien of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Sauna is closed from Thu, Dec 02, 2021 until Mon, Feb 28, 2022

Sauna is closed from Tue, Mar 01, 2022 until Sun, Mar 06, 2022

Fitness center is closed from Thu, Dec 02, 2021 until Mon, Feb 28, 2022

Fitness center is closed from Tue, Mar 01, 2022 until Sun, Mar 06, 2022

FAQs about Mercure Hotel Raphael Wien

  • Mercure Hotel Raphael Wien is 2 miles from the center of Vienna.

  • The prices at Mercure Hotel Raphael Wien may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Mercure Hotel Raphael Wien by:

    • Car 35min
    • Airport shuttle (arranged by property) 45min
    • Train 45min

  • Guests staying at Mercure Hotel Raphael Wien can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Mercure Hotel Raphael Wien offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Fitness

  • Check-in at Mercure Hotel Raphael Wien is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Mercure Hotel Raphael Wien include:

    • Double
    • Studio