Parking remains an issue, despite the online promise of there being ample parking available. On one day, for example, there were more than thirty vacant spaces which are presumably 'owned' by people who live in the building but don't use their parking space, while the area at the back of the carpark for hotel guests and the adjoining streets were full. We ended up having to park a couple of streets away and then move our car into the street adjoining the property after 6pm. On another day, I spoke to a man who was getting into his car in the guest carpark and he admitted that he parked his car there regularly but works nearby - he wasn't even a guest at the hotel. I could see that the hotel was trying to address the problem of people parking in 2-hour parking spots and staying there all day, but I didn't see any cars getting towed despite numerous warning letters on windscreens. This is the only problem with the hotel. We were 'working from home' while staying there and we had to keep running downstairs every 2 hours to move our car, which was parked in the street for most of the week, or we had to pay $15 per day to use the carpark - and that was if a spot was available. On a minor note - it would be great if the room had a few oven trays and some dishes to roast food in. It's pretty hard to cook lamb shanks in a microwave and there were no casserole dishes or large oven-safe bowls available.

We enjoyed the location, which was close to public transport, close to restaurants and cafes, and on the doorstep of a supermarket if we felt like preparing dinner ourselves. We ate out at a different cafe almost every night and would recommend all of them - Greek, Italian, Indian...all were delicious.

Stayed in June 2022

The Bathroom drains smelt very bad. The shower head was blocked and sprayed all over the place Very difficult to find a free car park, advertised as free parking but a minimum of spaces available

Location good for our purpose. Room was nice

Stayed in June 2022

couldn't work the TV - no instructions obvious - no FOXTEL sport

close to family home that I was visiting

Stayed in May 2022

windows do not open….. so no fresh air. lounge unsuitable….. uncomfortable… required room to be cleaned after arrival.

location and accessibility

Stayed in May 2022

The Scottish man at the reception is in the wrong job. When I checked that our second 2 bedroom apartment would have three beds (to split one of the king beds into 2 singles, as happened last time we booked this hotel) as requested when the booking was made, he just said no, it's not possible, and when I expressed surprise that I wasn't informed of this, as I would have booked elsewhere, he immediately became defensive, and blamed booking.com for not passing the request along to the hotel. And then had no solutions to the problem! Couldn't find a rollaway bed or another room for the guest (my son) who now had nowhere to sleep. I was so disappointed, as he just did not care, made no effort to find a solution and was totally unhelpful. No apologies, just not his problem!

Stayed in May 2022

The pillows were super comfy. The staff at reception we very helpful and friendly. Watson has a Woolies about 200m down the road along with good coffee shop and restaurants.

Stayed in April 2022

The TV was a bit troublesome and I had to get reception to come up twice to fix.

The size of the room was great and the bed was a great size.

Stayed in April 2022

one of the showers was a little dirty

nice big room

Stayed in April 2022

layout

Stayed in April 2022