Get the celebrity treatment with world-class service at Crystalbrook Bailey

Crystalbrook Bailey features a restaurant, outdoor swimming pool, a fitness centre and bar in Cairns. Each accommodation at the 5-star hotel has city views and free WiFi. The accommodation offers a 24-hour front desk and room service for guests. At the hotel, every room has a desk, a flat-screen TV and a private bathroom. The units will provide guests with a wardrobe and a kettle. Popular points of interest near the accommodation include Cairns Convention Centre, The Center of Contemporary Arts and Cairns Regional Gallery. The nearest airport is Cairns Airport, 7 km from Crystalbrook Bailey.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cairns, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Vegetarian, Gluten-free, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.1
Comfort
9.2
Value for money
8.3
Location
9.5
Free WiFi
9.1
High score for Cairns
Select topics to read reviews:

Guests who stayed here loved

  • M
    Miguel
    Australia Australia
    our fav part of our stay was the staff especially CC's bar and grill 7 stars plus the Mexican restaurant outstanding service 5star really made our holidays. especially the gentleman who has a French accent from Spain I believe? was such a...
  • Holly
    United Kingdom United Kingdom
    Well located, nicely designed hotel, room was nicely laid out and decorated. Good breakfast selection.
  • Sophie
    Australia Australia
    Modern, clean and lovely smell when you walk in. Close to everything in Cairns.
  • H
    Hannah
    Australia Australia
    Great location about 100m from esplanade, beautiful clean room with a large balcony. The apartment had everything needed for a family. Walking distance to night markets, Rusty’s markets, aquarium and woolies.
  • Monica
    Australia Australia
    Absolutely loved our stay at Crystalbrook Bailey. Great location, close to everything. Bed was super comfy and huge. Beautiful decor. Loved the breakfast. Delicious. Plenty of options. Service was excellent. Asked for extra things and delivered...
  • Deirdre
    Ireland Ireland
    We loved the decor and the location . So close to the centre- the restaurants and shops.
  • Sue
    Australia Australia
    Excellent location, spacious modern & spotless establishment completely! Every single staff member was engaging, polite & super efficient- it has been many years since we have experienced such a high level of professionalism within staff &...
  • Mark
    Australia Australia
    The room is well furnished and very stylish. A lovely space. And the staff were very helpful.
  • Mary
    Australia Australia
    Location, comfort & friendly & professional staff
  • Lorraine
    Australia Australia
    First impressions. The smell of the lobby, the styling and colours of the entrance.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • is there any rooms with balconys?

    We do have same of our rooms with Balcony's which you can request on the booking but they are subject to availability
    Answered on 16 November 2021
  • Hello. Does this room have a balcony?

    Hi there, Sorry to say but this room type doesn't have a balcony.
    Answered on 26 June 2021
  • Do your 3-bedroom apartments have a view of the NYE fireworks? Do you have any rooms with a view of the NYE fireworks?

    Hi, Our apartments are all City view, unfortunately no clear view of fireworks. Some of our Sea rooms and Panormaic Sea rooms at Riley do have. Thanks
    Answered on 17 June 2020
  • Is there a guest car park ?

    Bailey offers two parking options for guests; valet and self-parking. Both are available at an additional fee.
    Answered on 3 January 2020
  • Is breakfast included

    Breakfast is included in certain packages.
    Answered on 21 June 2022
  • Hi, what is the height restriction on your car parking?

    the height for the carpark is 2.1m
    Answered on 18 November 2021
  • Still looking?

Hotel surroundings

Restaurants
3 restaurants on site

  • CC's Bar & Grill
    • Cuisine
      Australian
    • Open for
      Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Arte Wine Bar
    • Cuisine
      European
  • Pachamama
    • Cuisine
      Mexican

Facilities of Crystalbrook Bailey
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPad
  • iPod dock
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs AUD 12 per day.
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Fence around pool
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English

House rules
Crystalbrook Bailey takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
AUD 60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardJCBEftpos Cash is not accepted

The fine print
Need-to-know information for guests at this property

The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crystalbrook Bailey in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Crystalbrook Bailey

  • Crystalbrook Bailey is 450 yards from the centre of Cairns. All distances are measured in straight lines. Actual travel distances may vary.

  • Crystalbrook Bailey has 3 restaurants:

    • Pachamama
    • CC's Bar & Grill
    • Arte Wine Bar

  • Room options at Crystalbrook Bailey include:

    • Double
    • Twin
    • Family
    • Apartment

  • Crystalbrook Bailey offers the following activities / services (charges may apply):

    • Fitness centre
    • Bicycle rental
    • Swimming Pool
    • Fitness

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Crystalbrook Bailey is from 14:00, and check-out is until 11:00.

  • Guests staying at Crystalbrook Bailey can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Buffet

  • The prices at Crystalbrook Bailey may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.