Get the celebrity treatment with world-class service at Crystalbrook Bailey

Crystalbrook Bailey features a restaurant, outdoor swimming pool, a fitness centre and bar in Cairns. Each accommodation at the 5-star hotel has city views and free WiFi. The accommodation offers a 24-hour front desk and room service for guests. At the hotel, every room has a desk, a flat-screen TV and a private bathroom. The units will provide guests with a wardrobe and a kettle. Popular points of interest near the accommodation include Cairns Convention Centre, The Center of Contemporary Arts and Cairns Regional Gallery. The nearest airport is Cairns Airport, 7 km from Crystalbrook Bailey.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Crystalbrook Bailey has been welcoming guests since 23 Sept 2019.

Property highlights

Situated in the best rated area in Cairns, this hotel has an excellent location score of 9.5

Private parking at the hotel


Select dates to see this property's availability and prices

Room type
1 large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 large double bed
Living room:
1 sofa bed
2 single beds
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Travel Sustainable Level 3
This property has told us they’re making large investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
High score for Cairns
Select topics to read reviews:

See what guests loved the most:

  • Suzanne
    Really lovely rooms, but the electronic lighting and air conditioning was a bit flukey. Fantastic staff, wonderful you can use the bikes to ride around. Great location.
  • Yash
    The location and ammenities provided by the hotel. Perfect value for money, entire Cairns at a walking distance from hotel !
  • Sabine
    Everything was perfect!Beds were super comfortable,shower was awesome,it was quiet with a lovely view,staff were really helpful and friendly,position was great.Also one night we had room service and the food was delicious!
  • Kameron
    Close proximity to everything, good breakfast, friendly staff, let us check out an hour later
  • Sladjana
    Super clean and comfortable the bathroom is imaculate! Close to the esplanade and all shops within walking distance
  • Colleen
    Crisp fresh accommodation with an artistic vibe close to everything.
  • Frances
    Friendly staff, breakfast and dinners onsite with lovely food and convenience. Room comfy and facilities great staff couldn't do enough for me.
  • Aggie
    Great location walking distance to restaurants and esplanade.
  • Alice
    Modern, well maintained. Great size rooms, facilities and location
  • Tracey
    It was a stunning close to everything.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • is there any rooms with balconys?

    We do have same of our rooms with Balcony's which you can request on the booking but they are subject to availability
    Answered on 16 November 2021
  • Hi, what is the height restriction on your car parking?

    the height for the carpark is 2.1m
    Answered on 18 November 2021
  • Do you have rooms with laundry facilities available?

    Our 1, 2 & 3 bedroom residences have full laundry and kitchen facilities.
    Answered on 26 June 2021
  • Hello. Does this room have a balcony?

    Hi there, Sorry to say but this room type doesn't have a balcony.
    Answered on 26 June 2021
  • Do your 3-bedroom apartments have a view of the NYE fireworks? Do you have any rooms with a view of the NYE fireworks?

    Hi, Our apartments are all City view, unfortunately no clear view of fireworks. Some of our Sea rooms and Panormaic Sea rooms at Riley do have. Thanks
    Answered on 17 June 2020
  • How much is the security deposit

    our Security deposit at this time is $2 per night but we do take full payment of the room on arrival
    Answered on 18 November 2021
  • Still looking?

Hotel surroundings *

1 restaurant on site

  • CC's
    • Cuisine
    • Open for
    • Ambiance
    • Dietary options
      Vegan • Gluten-free • Dairy-free

Facilities of Crystalbrook Bailey
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • City view
  • View
  • Outdoor furniture
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Bicycle rental
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPad
  • iPod dock
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Tea/Coffee maker
WiFi is available in the rooms and is free of charge.
Private parking is possible on site (reservation is not needed) and costs AUD 12 per day.
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool with view
  • Fence around pool
  • Fitness
  • Fitness centre
Languages spoken
  • English

House rules

Crystalbrook Bailey takes special requests - add in the next step!


From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in


From 00:00 to 11:00



Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Adult (18+ years)
Extra bed upon request
AUD 60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Mastercard Visa Eftpos JCB American Express Cash is not accepted Crystalbrook Bailey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crystalbrook Bailey in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Crystalbrook Bailey

  • Crystalbrook Bailey has 1 restaurant:

    • CC's

  • Crystalbrook Bailey is 450 yards from the centre of Cairns. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Crystalbrook Bailey may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Crystalbrook Bailey offers the following activities / services (charges may apply):

    • Fitness centre
    • Bicycle rental
    • Swimming Pool
    • Fitness

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Crystalbrook Bailey is from 14:00, and check-out is until 11:00.

  • Room options at Crystalbrook Bailey include:

    • Double
    • Twin
    • Family
    • Apartment