Set on 3 hectares of manicured gardens, alongside an ornamental lake, the 4-star Mercure Ballarat Hotel & Convention Center features a bistro, bar and a lounge bar. Guests also have a fitness center and a day spa to enjoy. Mercure Ballarat is located opposite the multi-award winning Sovereign Hill. It is just 5 minutes' drive from the historic center of Ballarat. Ballarat Golf Course is 13 minutes’ drive away. The property is 75 minutes' drive from Melbourne city. Guests can enjoy the Azzuri restaurant, or relax with a massage or treatment at the on-site day spa.The lounge bar offers a selection of wine and beer. All rooms are located on the ground floor and offer garden views. Each room has an LCD TV and tea/coffee making facilities. All accommodations includes free onsite parking. Free WiFi is provided.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Gluten-free

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
and
1 king bed
2 twin beds
and
1 king bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 260 reviews from the past 12 months.
Guests liked the <b>convenient location</b> and comfortable beds at the accommodation. The staff received praise for their friendliness. However, guests expressed concern about <b>shower comfort</b> and had mixed feelings about <b>room cleanliness</b> and <b>breakfast</b>, noting issues with upkeep and <b>value for money</b>.
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Categories:

Staff
8.5
Facilities
7.8
Cleanliness
8.2
Comfort
8.2
Value for money
7.7
Location
8.7
Free Wifi
7.7
Select topics to read reviews:

Guests who stayed here loved

  • Mcintosh
    Australia Australia
    The grounds were lovely. The convention centre handy
  • Terri
    Australia Australia
    It was a really nice place to stay. Room was clean, bed was comfortable and affordable.
  • T
    Tina
    Australia Australia
    Whilst only at the Mercure overnight, I received exceptional service. I arrived quite late in the evening after a long drive and the staff member at reception was quick to ask if I had eaten dinner and when I responded no, he let me know that I...
  • Julie
    Australia Australia
    all good except for when power went out - loved the gardens etc
  • Jane
    Australia Australia
    the room was extremely clean and well presented, the staff where easy do deal with. Buffet breakfast was amazing.
  • Jackie
    Australia Australia
    Nice comfortable room.. Bed was great, nice and soft, awesome pillows.
  • Chanelle3108
    Australia Australia
    Everything about my stay here was wonderful. I had booked into one of their updated Superior rooms and it was absolutely beautiful. The bed was huge and super comfortable. The bathroom was shiny and new and exceptionally clean. Wifi was good,...
  • Dave
    Australia Australia
    Availability on a busy weekend. Great feel of how the whole place is set up.
  • Kelsey
    Canada Canada
    The facilities were clean and the grounds are pretty and inviting. Staff were very helpful and friendly. Good breakfast on site.
  • Narelle
    Australia Australia
    Beautiful courtyard in the centre of the apartments to look out into from the lounge room. Tables & chairs outside for when the sun comes out. Friendly staff. Comfy beds. Clean apartment. Daily servicing if required. Quiet & beautiful surroundings...

Hotel area info

Restaurants
1 Restaurant On Site

  • Azzuri
    • Cuisine
      Mediterranean
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Mercure Ballarat Hotel & Convention Centre

Most popular amenities

  • Free parking
  • Free Wifi
  • 24-hour front desk
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Temporary art galleries

Living Area

  • Desk

Media & Technology

  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Baggage storage
  • Fax/Photocopying
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Heating
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Spa

  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English

House rules
Mercure Ballarat Hotel & Convention Centre takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $63. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 25 per stay
Crib upon request
Free
3+ years
Extra bed upon request
AUD 25 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please note, there is a 1.1 % credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Ballarat Hotel & Convention Centre of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Ballarat Hotel & Convention Centre

  • Mercure Ballarat Hotel & Convention Centre is 1.3 miles from the center of Ballarat. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Mercure Ballarat Hotel & Convention Centre is from 2:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Mercure Ballarat Hotel & Convention Centre can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Continental
    • Gluten-free

  • Room options at Mercure Ballarat Hotel & Convention Centre include:

    • Twin/Double
    • Double
    • Apartment

  • Mercure Ballarat Hotel & Convention Centre has 1 restaurant:

    • Azzuri

  • The prices at Mercure Ballarat Hotel & Convention Centre may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mercure Ballarat Hotel & Convention Centre offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Spa facilities
    • Temporary art galleries