Condo Hotel Neptune Resort
32 Surf Parade, Broadbeach, 4218 Gold Coast, Australia – Excellent location – show map
Excellent location – rated 9.5/10! (score from 489 reviews)
Real guests • Real stays • Real opinions
Great location, short 5 minute walk to the beach and a great range of restaurants and nightlife. Easy access to the southern part of the gold coast and Central surfers paradise.

Staff were extremely helpful with a minor problem that was not of their doing.

Friendly staff! Clean! Comfortable! Great location! Parking!

Close to the Beach. Clean and tidy. Late check process was really smooth. Underground car parking excellent with cheap vending machines.

I really liked that it was a last minute booking but price was still reasonable, fast check in no stress at all

super clean, everything worked, large tv, great fridge, good washing machine. friendly staff, great secure parking

Wonderful staff. Every thing we needed in appartment. Very clean and comfortable bed.

Close to shops and attractions Nice surroundings Not too crowded

From the effortless check-in to check-out everything was great. We were extremely lucky to get an upgrade and it was fantastic. Staff were lovely and the little cafe at the resort has a really good breakfast.

Had everything l needed ... loved the spa and staff

Neptune Resort
- What guests loved the most:
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Thomas
Australia
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Michelle
Australia
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Vicki
Australia
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Adrian
Australia
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Rana
Australia
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Bernd
Australia
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Amanda
Australia
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John
New Zealand
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Judy
Australia
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Suzanne
Australia
Sleeps | Accommodation Type | |||
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Max adults: 2 |
One-Bedroom Apartment
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Max adults: 4 |
Two-Bedroom Apartment
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Max adults: 4 |
Two-Bedroom Apartment - Penthouse
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Max adults: 2 |
Superior One-Bedroom Apartment
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Popular Beaches Nearby
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Kurrawa Beach
Surfing, Swimming
1,400 feet from property -
Mermaid Beach
Swimming, Surfing, Food & Drink
2,100 feet from property -
Broadbeach
Swimming, Surfing, Water Sports
2,250 feet from property
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About Neptune Resort
Welcoming Booking.com guests since Aug 9, 2011
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Host Info
Property info
Neptune Resort is the ideal accommodation choice and location for families and couples wanting to experience the fun and atmosphere of Broadbeach without blowing the budget. Comfortable and well located, Neptune Resort is in the heart of Broadbeach. Though there is boundless fun to be had in the resort, you are sure to venture out to some of the local Gold Coast attractions.- all within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required! All apartments are fully self-contained including full kitchens, laundry facilities and balcony. Enjoy great resort leisure facilities including a heated swimming pool, spa, gymnasium, sauna, full-sized tennis court, onsite cafe and free undercover parking.
Neighborhood info
All within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required!
Languages Spoken
English
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Pacific Fair Shopping Centre0.1 miles
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Dracula's Cabaret Restaurant Gold Coast0.2 miles
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The Star Gold Coast0.2 miles
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Broadbeach Branch Library0.5 miles
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Broadbeach Bowls Club0.9 miles
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Gold Coast Business Advisory Centre1.2 miles
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Tower House Business Centre1.2 miles
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Empire Industrial Estate1.2 miles
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Infinity Maze2.4 miles
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Robina Town Centre4.1 miles
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Metricon Stadium4.4 miles
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Burleigh Head National Park4.4 miles
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Marina Mirage Shopping Centre4.5 miles
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Australia Fair Shopping Centre4.6 miles
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Southport Broadwater Parklands4.9 miles
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Harbour Town Gold Coast7.6 miles
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Wet'n'Wild Water World10.8 miles
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Warner Bros. Movie World11.4 miles
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Mountain Mt Tamborine29.2 miles
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Kurrawa Beach White sandSurfing, Swimming1,400 feet
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Mermaid Beach Golden sandSwimming, Surfing, Food & Drink2,100 feet
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Broadbeach Golden sandSwimming, Surfing, Water Sports2,250 feet
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Train Broadbeach North Tram Station0.4 miles
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Train Florida Gardens Tram Station1.1 miles
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Gold Coast Airport10.4 miles
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Brisbane Airport48.9 miles
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Ballina Byron Gateway Airport55.9 miles
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Amenities of Neptune Resort
Great facilities! Review score, 8.5
Most popular amenities
Bathroom
- Toilet paper
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
Outdoors
Sit back and relax
- Picnic area
- Outdoor furniture
- Sun deck
- BBQ facilities
- Balcony
- Terrace
- Garden
Kitchen
Freedom to eat when you want
- Dryer
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Dishwasher
- Microwave
- Refrigerator
- Kitchenette
Room Amenities
Extra comfort
- Drying rack for clothing
- Clothes rack
- Soundproof
- Heating
- Fan
- Ironing facilities
- Iron
- Air conditioning
Outdoor & View
Enjoy the view
- View
Services & Extras
- Wake-up service
Pets
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Pets are not allowed.
Activities
- Themed dinners Off-site Additional charge
- Bike tours Additional charge
- Walking tours Additional charge
- Beach
- Tennis equipment
- Water park Off-site Additional charge
- Snorkeling Off-site Additional charge
- Horseback riding Off-site Additional charge
- Diving Off-site Additional charge
- Cycling Off-site
- Hiking Off-site Additional charge
- Canoeing Off-site Additional charge
- Fishing Off-site Additional charge
- Tennis court Additional charge
Living Area
Space for everyone to be together
- Dining area
- Sofa
- Sitting area
Media & Technology
Fun for everyone under one roof
- Flat-screen TV
- Cable channels
- Telephone
- TV
Food & Drink
- Vending machine (snacks)
- Vending machine (drinks)
- Tea/Coffee maker
Internet
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Free! WiFi is available in the hotel rooms and is free of charge.
Parking
- Accessible parking
- Electric vehicle charging station
- Parking garage
- Street parking
- Secure parking
Free! Free private parking is possible on site (reservation is not needed).
Transportation
- Shuttle service
- Public transit tickets Additional charge
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Car rental
- Bicycle rental (additional charge)
Front Desk Services
- Invoice provided
- Tickets to shows/attractions Additional charge
- Private check-in/out
- Baggage storage
- Ticket service
- Tour desk
- Express check-in/out
Entertainment & Family Services
- Kids' TV channels
Cleaning Services
- Ironing service Additional charge
- Dry cleaning Additional charge
Business Facilities
- Fax/Photocopying Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Safe
Outdoor swimming pool
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Free! All pools are free of charge
- Open all year
- Pool/Beach towels
- Beach chairs/Loungers
- Heated pool
Spa
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Hot tub/Jacuzzi
- Massage Additional charge
- Fitness center
- Sauna
Miscellaneous
- Toilet with grab rails
- Wheelchair accessible
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Electric car charging station
- Bicycle rental
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Crib by request
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AUD 10 per child, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Neptune Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.
The fine print
Please note that there is a 1.53% charge for payments made with a Visa or China Union Pay credit card.
All guests under the age of 18 years must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.
Please note that the apartments are only serviced once a week.
Please note that Neptune Resort requires an AUD 200 credit card pre-authorization for the 1- and 2-bedroom apartments and an AUD 500 credit card pre-authorization for the penthouse upon check in. Cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit card upon arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of AUD 200 is required upon arrival – that's about 152.51USD. This deposit is fully refundable at check-out as long as there's been no damage to the property.
FAQs about Neptune Resort
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Neptune Resort offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Hiking
- Bicycle rental (additional charge)
- Snorkeling
- Diving
- Tennis court
- Fishing
- Canoeing
- Water park
- Walking tours
- Tennis equipment
- Themed dinners
- Horseback riding
- Bike tours
- Beach
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The nearest beach is 650 feet from Neptune Resort.
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The following parking options are available to guests staying at Neptune Resort (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Secure parking
- Street parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
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Neptune Resort is 2.4 miles from the center of Gold Coast.
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Yes, Neptune Resort is popular with guests booking family stays.
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You can choose from a number of accommodation options at Neptune Resort (subject to availability) that can accommodate:
- 2 guests
- 4 guests
For more detailed info, check the accommodation option(s) breakdown on this page.
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From the nearest airport, you can get to Neptune Resort by:
- Bus 45min
- Airport shuttle (public) 1h
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The prices at Neptune Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Neptune Resort is from 2:00 PM, and check-out is until 10:00 AM.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Neptune Resort on this page.
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Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Neptune Resort on this page.
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You can choose from a number of accommodation options at Neptune Resort (subject to availability) that have:
- 1 bedroom
- 2 bedrooms
For more detailed info, check the accommodation option(s) breakdown on this page.
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Guests staying at Neptune Resort can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- À la carte