Skip to main content
Get help with your reservation
List your property
Register
Sign in
  • Stays
  • Flights
  • Flight + Hotel
  • Car rentals
  • Attractions
  • Airport taxis
Coronavirus (COVID-19) support

Check for travel restrictions. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed.

Read more

  1. Home
  2. All serviced apartments
    Serviced apartments
    • Apartments
  3. Australia
    Serviced apartments
    • Hotels
  4. Queensland
    Serviced apartments
    • Hotels
  5. Gold Coast
    Serviced apartments
    • Hotels
    • Tourism
    • Car rental
  6. Neptune Resort (Condo Hotel), Gold Coast (Australia) Deals

  • Info & prices
  • Amenities
  • House rules
  • The fine print
  • Guest reviews (489)
  • Share on Facebook
  • Share on Twitter
We Price Match

Condo Hotel Neptune Resort

Beach. Property has access to beach-related activities. Beach Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Neptune Resort

32 Surf Parade, Broadbeach, 4218 Gold Coast, Australia – Excellent location – show map

Excellent location – rated 9.5/10! (score from 489 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
489 reviews
  • Facilities

    8.5

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Value for money

    8.8

  • Location

    9.5

  • Total

    8.7

  • Free WiFi

    8.7

Great location, short 5 minute walk to the beach and a great range of restaurants and nightlife. Easy access to the southern part of the gold coast and Central surfers paradise.

Thomas Australia

Staff were extremely helpful with a minor problem that was not of their doing.

Michelle Australia

Friendly staff! Clean! Comfortable! Great location! Parking!

Vicki Australia

Close to the Beach. Clean and tidy. Late check process was really smooth. Underground car parking excellent with cheap vending machines.

Adrian Australia

I really liked that it was a last minute booking but price was still reasonable, fast check in no stress at all

Rana Australia

super clean, everything worked, large tv, great fridge, good washing machine. friendly staff, great secure parking

Bernd Australia

Wonderful staff. Every thing we needed in appartment. Very clean and comfortable bed.

Amanda Australia

Close to shops and attractions Nice surroundings Not too crowded

John New Zealand

From the effortless check-in to check-out everything was great. We were extremely lucky to get an upgrade and it was fantastic. Staff were lovely and the little cafe at the resort has a really good breakfast.

Judy Australia

Had everything l needed ... loved the spa and staff

Suzanne Australia

Excellent location!

9.5
The building where the condo hotel is located
The swimming pool at or near Neptune Resort
A seating area at Neptune Resort
A beach at or near the condo hotel
A bed or beds in a room at Neptune Resort
A seating area at Neptune Resort
+46 photos
Close ×
Neptune Resort

Lock in a great price for Neptune Resort – rated 8.7 by recent guests!

to get started.

Neptune Resort

8.7
Excellent
489 reviews
  • 9.5

    Excellent location!

  • What guests loved the most:
  • “Great location, short 5 minute walk to the beach and a great range of restaurants and nightlife. Easy access to the southern part of the gold coast and Central surfers paradise.”
    Thomas Thomas Australia Australia
  • “Staff were extremely helpful with a minor problem that was not of their doing.”
    Michelle Michelle Australia Australia
  • “Friendly staff! Clean! Comfortable! Great location! Parking!”
    Vicki Vicki Australia Australia
  • “Close to the Beach. Clean and tidy. Late check process was really smooth. Underground car parking excellent with cheap vending machines.”
    Adrian Adrian Australia Australia
  • “I really liked that it was a last minute booking but price was still reasonable, fast check in no stress at all”
    Rana Rana Australia Australia
  • “super clean, everything worked, large tv, great fridge, good washing machine. friendly staff, great secure parking”
    Bernd Bernd Australia Australia
  • “Wonderful staff. Every thing we needed in appartment. Very clean and comfortable bed.”
    Amanda Amanda Australia Australia
  • “Close to shops and attractions Nice surroundings Not too crowded”
    John John New Zealand New Zealand
  • “From the effortless check-in to check-out everything was great. We were extremely lucky to get an upgrade and it was fantastic.”
    Judy Judy Australia Australia
  • “Had everything l needed ... loved the spa and staff”
    Suzanne Suzanne Australia Australia
Apartments
Kitchen
View
Garden
Outdoor pool

One of our best sellers in Gold Coast! Featuring a hot tub, sauna, swimming pool and tennis court, Neptune Resort is located in the heart of Broadbeach, just 5 minutes’ walk from Kurrawa Beach. A private balcony overlooking the Gold Coast is standard in all apartments. Guests enjoy free on-site parking.

Neptune Resort Apartments is just 10 minutes’ walk from The Star Casino and the Gold Coast Convention Center. It is 5 minutes' drive from Surfers Paradise. Coolangatta Airport is a 25-minute drive away.

All air-conditioned apartments feature laundry facilities and a kitchen with a dishwasher and microwave. Each bright and airy apartment features wall art and a seating area with a TV. High speed WiFi is available in each room, and fees may apply.

The tour desk can book tickets to Gold Coast theme parks, including Dreamworld and Wet ‘n’ Wild Water World.

Hard Grind Cafe, refurbished in October 2015, serves breakfast and lunch daily, while the BBQ area is perfect for sharing a casual outdoor meal.

This is our guests' favorite part of Gold Coast, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

Neptune Resort has been welcoming Booking.com guests since Aug 9, 2011

What would you like to know?

Submit
No thanks

Thank you for your time

Your feedback will help us improve this feature for all of our customers

Close

We're sorry, but there was an error submitting your comment. Please try again.

Retry
Missing some information? /
Brilliant!
Show me more

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Family rooms
Airport shuttle

Good for couples – they rated the facilities 8.6 for two-person stays.

뀐 Located in the top-rated area in Gold Coast, this property has an excellent location score of 9.5!

끉 Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free

끸 Free Private Parking Available On Site

Saved to 1511 lists

Reliable Info
Guests say the description and photos for this property are very accurate.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

Availability

We Price Match

When would you like to stay at Neptune Resort?

Reservations longer than 30 nights are not possible.

Enter your dates to check availability.

Your departure date is invalid.

Check-in date
Check-out date
 
Sleeps Accommodation Type
Max adults: 2
One-Bedroom Apartment
  • 1 queen bed
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 4
Two-Bedroom Apartment
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 2 twin beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 4
Two-Bedroom Apartment - Penthouse
  • Bedroom 1: 1 full bed
  • Bedroom 2: 2 twin beds
  • Living room: 1 sofa bed
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 2
Superior One-Bedroom Apartment
  • 1 queen bed
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
31 properties in Gold Coast like Neptune Resort were booked in the last 12 hours

Popular Beaches Nearby

  • Kurrawa Beach

    Surfing, Swimming

    1,400 feet from property
  • Mermaid Beach

    Swimming, Surfing, Food & Drink

    2,100 feet from property
  • Broadbeach

    Swimming, Surfing, Water Sports

    2,250 feet from property

Guest reviews

8.7
Excellent
489 reviews
Read all reviews
Categories
Show details
Hide details
  • Staff9.0
  • Facilities8.5
  • Cleanliness8.9
  • Comfort8.7
  • Value for money8.8
  • Location9.5
    • Guests said beach access was good
    • Guests said the area is good for shopping
  • Free WiFi8.7

Select topics to read reviews:

See what guests loved the most:

  • Thomas Australia

    “Great location, short 5 minute walk to the beach and a great range of restaurants and nightlife. Easy access to the southern part of the gold coast and Central surfers paradise.”

  • Michelle Australia

    “Staff were extremely helpful with a minor problem that was not of their doing.”

  • Vicki Australia

    “Friendly staff! Clean! Comfortable! Great location! Parking!”

  • Adrian Australia

    “Close to the Beach. Clean and tidy. Late check process was really smooth. Underground car parking excellent with cheap vending machines.”

  • Rana Australia

    “I really liked that it was a last minute booking but price was still reasonable, fast check in no stress at all”

  • Bernd Australia

    “super clean, everything worked, large tv, great fridge, good washing machine. friendly staff, great secure parking”

  • Amanda Australia

    “Wonderful staff. Every thing we needed in appartment. Very clean and comfortable bed.”

  • John New Zealand

    “Close to shops and attractions Nice surroundings Not too crowded”

  • Judy Australia

    “From the effortless check-in to check-out everything was great. We were extremely lucky to get an upgrade and it was fantastic. Staff were lovely and the little cafe at the resort has a really good breakfast.”

  • Suzanne Australia

    “Had everything l needed ... loved the spa and staff”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Neptune Resort

Welcoming Booking.com guests since Aug 9, 2011

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • If I book the 2 one bedroom apartments will they be together as I have youngster with me

    Our units are all individually owned therefore we have no joining rooms. You can request to have the 2 apartments beside each other but we can't guarantee that.


    You found this answer helpful

    You found this answer unhelpful

  • Is the cafe open

    Yes it is opened


    You found this answer helpful

    You found this answer unhelpful

  • Do you have twin beds available in 1 bedroom apartments

    Hi , Yes we do Regards Neptune reservation


    You found this answer helpful

    You found this answer unhelpful

  • Are the apartments roomy and single level? I have mobility aids for walking and require room to move. Thank you, Katherine.

    Hi Katherine , as per our phone call, we have lifts to take you to your level and we will do our best to accommodate you Regards


    You found this answer helpful

    You found this answer unhelpful

  • Hi sorry to be a pain How much to stay in the pent house for 3 adults in june Thank you

    Hello , oh you are welcome to inquire , can you please mention the dates Regards Neptune reservations


    You found this answer helpful

    You found this answer unhelpful

  • My Son is 6 ft ten tall, is there a bed long enough for his long legs, maybe a King size bed...cheers can you please let me know before I go ahead with a booking.. Kind regards Sylvia

    We have standard king size beds. Regards, Neptune Resort


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Apartment
  • Is late check in available? Looking to book 14-16 may coming from north Brisbane after work.

    Yes, we have an after hours service for late arrivals. On the RHS of our building there is a silver button which connects you to our after hours team who will provide you with a code to the safe. Keys and parking instructions will be inside.


    You found this answer helpful

    You found this answer unhelpful

  • 1 bedrm apartment daughter will be up to stay 1-2 nights does room have sofa bed, I'm a genius member how does room upgrade work & discount

    Hi There, We have rollaway bed to supply $35 per night if you like.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Apartment
  • What eating places are nearby?

    There is a lovely Thai and Indian restaurant just across the road from us. We are also only a short 10min walk to Broadbeach where there is a pedestrian street lined with restaurants/cafes. Pacific Fair shopping centre is also only a 5min walk.


    You found this answer helpful

    You found this answer unhelpful

  • Hello, is there a 2 bedroom apartment available with a large double bed in each room?

    Hi There, We have two bedroom apartment (one room with large bed and the second bedroom we can push two singles together to make it large king bed). Neptune Team


    You found this answer helpful

    You found this answer unhelpful

  • Is there a shuttle available to get to the closest beach nearby? What are the other transportation options?

    The beach is a 5min walk from our resort.


    You found this answer helpful

    You found this answer unhelpful

  • Hi is the view an ocean view is the heated pool inside / spa

    Some of our units have ocean views, some have partial ocean views and some have views of the Hinterland. Our pool and spa are outside but heated.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior One-Bedroom Apartment
  • Does it come with bath towels , if it does is there clean ones daily ?

    We do put 2 clean bath towels and when the guest need more during heir staying we supply at the reception office Regards Budoor


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Apartment
  • Hi, Do you have air conditioning all throughout the two bedrooms apartment? Or just the lounge room? Thanks in advance for your help.

    They vary as each unit is individually owned, some of the apartments have them in the lounge and bedrooms, and some just in the lounge.


    You found this answer helpful

    You found this answer unhelpful

  • How can I get to the closest beach from the property?

    The closest beach is Kurrawa Beach which is a 5min walk from our resort.


    You found this answer helpful

    You found this answer unhelpful

  • Do you offer late check out?

    Your request is subject to availability, for example if the room is booked for another guest when you depart we will not be able to do that and if it's Sunday our office closes at 12noon and we have to check out guests before that time.


    You found this answer helpful

    You found this answer unhelpful

  • is smoking permitted on the balcony

    Yes as long as the doors to the apartment are closed.


    You found this answer helpful

    You found this answer unhelpful

  • is there aircon in all the rooms

    Our Aircons in the lounge for the one bedroom apartments and in lounge + single bed rooms for the two bedrooms apartments.


    You found this answer helpful

    You found this answer unhelpful

  • Does any of the one bedrooms have a bath or can you request a bath?

    Most of our 1 bedroom apartments have a bath but please do make sure you request one so we can allocate you an apartment with a bath.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior One-Bedroom Apartment
  • Hi there is the $35 a child for each child? Or each additional bed? We have theee kids so I’m trying to work out how much extra it will Jez Thanks, Shanee

    Apologies for the delay in responding. The $35 charge is for additional bedding. Regards, Neptune Resort.


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Neptune Resort

Most recent questions
  • If I book the 2 one bedroom apartments will they be together as I have youngster with me

    Our units are all individually owned therefore we have no joining rooms. You can request to have the 2 apartments beside each other but we can't guarantee that.


    You found this answer helpful

    You found this answer unhelpful

  • Is the cafe open

    Yes it is opened


    You found this answer helpful

    You found this answer unhelpful

  • Do you have twin beds available in 1 bedroom apartments

    Hi , Yes we do Regards Neptune reservation


    You found this answer helpful

    You found this answer unhelpful

  • Are the apartments roomy and single level? I have mobility aids for walking and require room to move. Thank you, Katherine.

    Hi Katherine , as per our phone call, we have lifts to take you to your level and we will do our best to accommodate you Regards


    You found this answer helpful

    You found this answer unhelpful

  • Hi sorry to be a pain How much to stay in the pent house for 3 adults in june Thank you

    Hello , oh you are welcome to inquire , can you please mention the dates Regards Neptune reservations


    You found this answer helpful

    You found this answer unhelpful

  • My Son is 6 ft ten tall, is there a bed long enough for his long legs, maybe a King size bed...cheers can you please let me know before I go ahead with a booking.. Kind regards Sylvia

    We have standard king size beds. Regards, Neptune Resort


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Apartment
  • Is late check in available? Looking to book 14-16 may coming from north Brisbane after work.

    Yes, we have an after hours service for late arrivals. On the RHS of our building there is a silver button which connects you to our after hours team who will provide you with a code to the safe. Keys and parking instructions will be inside.


    You found this answer helpful

    You found this answer unhelpful

  • 1 bedrm apartment daughter will be up to stay 1-2 nights does room have sofa bed, I'm a genius member how does room upgrade work & discount

    Hi There, We have rollaway bed to supply $35 per night if you like.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Apartment
  • What eating places are nearby?

    There is a lovely Thai and Indian restaurant just across the road from us. We are also only a short 10min walk to Broadbeach where there is a pedestrian street lined with restaurants/cafes. Pacific Fair shopping centre is also only a 5min walk.


    You found this answer helpful

    You found this answer unhelpful

  • Hello, is there a 2 bedroom apartment available with a large double bed in each room?

    Hi There, We have two bedroom apartment (one room with large bed and the second bedroom we can push two singles together to make it large king bed). Neptune Team


    You found this answer helpful

    You found this answer unhelpful

  • Is there a shuttle available to get to the closest beach nearby? What are the other transportation options?

    The beach is a 5min walk from our resort.


    You found this answer helpful

    You found this answer unhelpful

  • Hi is the view an ocean view is the heated pool inside / spa

    Some of our units have ocean views, some have partial ocean views and some have views of the Hinterland. Our pool and spa are outside but heated.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior One-Bedroom Apartment
  • Does it come with bath towels , if it does is there clean ones daily ?

    We do put 2 clean bath towels and when the guest need more during heir staying we supply at the reception office Regards Budoor


    You found this answer helpful

    You found this answer unhelpful

    Asked about: One-Bedroom Apartment
  • Hi, Do you have air conditioning all throughout the two bedrooms apartment? Or just the lounge room? Thanks in advance for your help.

    They vary as each unit is individually owned, some of the apartments have them in the lounge and bedrooms, and some just in the lounge.


    You found this answer helpful

    You found this answer unhelpful

  • How can I get to the closest beach from the property?

    The closest beach is Kurrawa Beach which is a 5min walk from our resort.


    You found this answer helpful

    You found this answer unhelpful

  • Do you offer late check out?

    Your request is subject to availability, for example if the room is booked for another guest when you depart we will not be able to do that and if it's Sunday our office closes at 12noon and we have to check out guests before that time.


    You found this answer helpful

    You found this answer unhelpful

  • is smoking permitted on the balcony

    Yes as long as the doors to the apartment are closed.


    You found this answer helpful

    You found this answer unhelpful

  • is there aircon in all the rooms

    Our Aircons in the lounge for the one bedroom apartments and in lounge + single bed rooms for the two bedrooms apartments.


    You found this answer helpful

    You found this answer unhelpful

  • Does any of the one bedrooms have a bath or can you request a bath?

    Most of our 1 bedroom apartments have a bath but please do make sure you request one so we can allocate you an apartment with a bath.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Superior One-Bedroom Apartment
  • Hi there is the $35 a child for each child? Or each additional bed? We have theee kids so I’m trying to work out how much extra it will Jez Thanks, Shanee

    Apologies for the delay in responding. The $35 charge is for additional bedding. Regards, Neptune Resort.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Host Info

Company review score: 8.5 Based on 8,681 reviews from 16 properties

16 managed properties
11 years of experience

Property info

Neptune Resort is the ideal accommodation choice and location for families and couples wanting to experience the fun and atmosphere of Broadbeach without blowing the budget. Comfortable and well located, Neptune Resort is in the heart of Broadbeach. Though there is boundless fun to be had in the resort, you are sure to venture out to some of the local Gold Coast attractions.- all within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required! All apartments are fully self-contained including full kitchens, laundry facilities and balcony. Enjoy great resort leisure facilities including a heated swimming pool, spa, gymnasium, sauna, full-sized tennis court, onsite cafe and free undercover parking.

Neighborhood info

All within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required!

Languages Spoken

English

Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Pacific Fair Shopping Centre
    0.1 miles
  • Dracula's Cabaret Restaurant Gold Coast
    0.2 miles
  • The Star Gold Coast
    0.2 miles
  • Broadbeach Branch Library
    0.5 miles
  • Broadbeach Bowls Club
    0.9 miles
  • Gold Coast Business Advisory Centre
    1.2 miles
  • Tower House Business Centre
    1.2 miles
  • Empire Industrial Estate
    1.2 miles
Top attractions
  • Infinity Maze
    2.4 miles
  • Robina Town Centre
    4.1 miles
  • Metricon Stadium
    4.4 miles
  • Burleigh Head National Park
    4.4 miles
  • Marina Mirage Shopping Centre
    4.5 miles
  • Australia Fair Shopping Centre
    4.6 miles
  • Southport Broadwater Parklands
    4.9 miles
  • Harbour Town Gold Coast
    7.6 miles
  • Wet'n'Wild Water World
    10.8 miles
  • Warner Bros. Movie World
    11.4 miles
Natural Beauty
  • Mountain Mt Tamborine
    29.2 miles
Beaches in the Neighborhood
  • Kurrawa Beach White sand
    Surfing, Swimming
    1,400 feet
  • Mermaid Beach Golden sand
    Swimming, Surfing, Food & Drink
    2,100 feet
  • Broadbeach Golden sand
    Swimming, Surfing, Water Sports
    2,250 feet
Public transit
  • Train Broadbeach North Tram Station
    0.4 miles
  • Train Florida Gardens Tram Station
    1.1 miles
Closest Airports
  • Gold Coast Airport
    10.4 miles
  • Brisbane Airport
    48.9 miles
  • Ballina Byron Gateway Airport
    55.9 miles
How to get to Neptune Resort from Gold Coast Airport
    Public shuttle
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.

What would you like to know?

Submit
No thanks

Thank you for your time

Your feedback will help us improve this feature for all of our customers

Close

We're sorry, but there was an error submitting your comment. Please try again.

Retry
Are you missing any information about this area? /
Brilliant!

Amenities of Neptune Resort Great facilities! Review score, 8.5

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Family rooms
Airport shuttle
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors

Sit back and relax

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden
Kitchen

Freedom to eat when you want

  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities

Extra comfort

  • Drying rack for clothing
  • Clothes rack
  • Soundproof
  • Heating
  • Fan
  • Ironing facilities
  • Iron
  • Air conditioning
Outdoor & View

Enjoy the view

  • View
Services & Extras
  • Wake-up service
Pets
  • Pets are not allowed.

Activities
  • Themed dinners Off-site Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Beach
  • Tennis equipment
  • Water park Off-site Additional charge
  • Snorkeling Off-site Additional charge
  • Horseback riding Off-site Additional charge
  • Diving Off-site Additional charge
  • Cycling Off-site
  • Hiking Off-site Additional charge
  • Canoeing Off-site Additional charge
  • Fishing Off-site Additional charge
  • Tennis court Additional charge
Living Area

Space for everyone to be together

  • Dining area
  • Sofa
  • Sitting area
Media & Technology

Fun for everyone under one roof

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker
Internet
  • Free! WiFi is available in the hotel rooms and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Street parking
  • Secure parking
Transportation
  • Shuttle service
  • Public transit tickets Additional charge
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Car rental
  • Bicycle rental (additional charge)
Front Desk Services
  • Invoice provided
  • Tickets to shows/attractions Additional charge
  • Private check-in/out
  • Baggage storage
  • Ticket service
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Kids' TV channels
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safe
Outdoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Fitness center
  • Sauna
Miscellaneous
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

What topic(s) do you want to know more about?

Submit
No thanks

Thanks for your help!

Your opinion helps us figure out what kinds of info we should ask properties for.

Back to property

Whoops! It looks like something went wrong submitting this. Try again?

Retry
Missing some info? /
Awesome!

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Neptune Resort takes special requests – add in the next step!

Check-in

2:00 PM - 6:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

8:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
AUD 10 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Cards accepted at this property

Mastercard Visa UnionPay credit card Eftpos American Express Neptune Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Neptune Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

Please note that there is a 1.37% charge for payments made with a Mastercard or American Express credit card.
Please note that there is a 1.53% charge for payments made with a Visa or China Union Pay credit card.

All guests under the age of 18 years must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that the apartments are only serviced once a week.

Please note that Neptune Resort requires an AUD 200 credit card pre-authorization for the 1- and 2-bedroom apartments and an AUD 500 credit card pre-authorization for the penthouse upon check in. Cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit card upon arrival.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 200 is required upon arrival – that's about 152.51USD. This deposit is fully refundable at check-out as long as there's been no damage to the property.

FAQs about Neptune Resort

  • Neptune Resort offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Bicycle rental (additional charge)
    • Snorkeling
    • Diving
    • Tennis court
    • Fishing
    • Canoeing
    • Water park
    • Walking tours
    • Tennis equipment
    • Themed dinners
    • Horseback riding
    • Bike tours
    • Beach

  • The nearest beach is 650 feet from Neptune Resort.

  • The following parking options are available to guests staying at Neptune Resort (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Secure parking
    • Street parking
    • Parking garage
    • Electric vehicle charging station
    • Accessible parking

  • Neptune Resort is 2.4 miles from the center of Gold Coast.

  • Yes, Neptune Resort is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Neptune Resort (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • From the nearest airport, you can get to Neptune Resort by:

    • Bus 45min
    • Airport shuttle (public) 1h

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Neptune Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Neptune Resort is from 2:00 PM, and check-out is until 10:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Neptune Resort on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Neptune Resort on this page.

  • You can choose from a number of accommodation options at Neptune Resort (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Guests staying at Neptune Resort can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • À la carte

8.7 Excellent 489 reviews 100% real guest experiences
  • Awesome: 9+

    272

  • Good: 7 – 9

    181

  • Okay: 5 – 7

    28

  • Poor: 3 – 5

    7

  • Very Poor: 1 – 3

    1

Categories
  • Staff9.0
  • Facilities8.5
  • Cleanliness8.9
  • Comfort8.7
  • Value for money8.8
  • Location9.5
  • Free WiFi8.7

There was a problem loading the reviews.
Try again

Filters
We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Search

    Error: Enter a destination to start searching.
    +
    Check-in Date
    +
    Check-out Date

    Show more

    2

    The Best of Gold Coast

    Click here to see more properties near popular landmarks in Gold Coast

    Attractions

    • Wet'n'Wild Water World
    • Warner Bros. Movie World
    • Currumbin Wildlife Sanctuary

    Convention Centers

    • Gold Coast Convention and Exhibition Centre
    • Gold Coast Event Centre

    Galleries

    • HOTA, Home of the Arts

    Landmarks

    • Broadbeach Bowls Club

    Museums

    • Ripley's Believe It or Not!

    Parks

    • Burleigh Head National Park
    • Southport Broadwater Parklands

    Popular Areas

    • The Star Gold Coast
    • Infinity Maze
    • Harbour Town Gold Coast
    • SkyPoint Observation Deck

    Shopping Areas

    • Pacific Fair Shopping Centre
    • Robina Town Centre
    • Marina Mirage Shopping Centre
    • Australia Fair Shopping Centre

    Stadiums or Arenas

    • Metricon Stadium
    • Gold Coast Turf Club
    • Cbus Super Stadium
    • Carrara Indoor Stadium
    • Gold Coast Sports and Leisure Centre

    Theaters

    • Australian Outback Spectacular

    Airports

    • Gold Coast Airport (OOL) 10.4 miles
    • Brisbane Airport (BNE) 48.9 miles
    • Ballina Byron Gateway Airport (BNK) 55.9 miles

    Train Stations

    • Helensvale Train Station

    Save time, save money!

    Sign up and we'll send the best deals to you

    Error: Please enter a valid email address.

    Error: Oops! An error has occurred.

    Thanks! We've sent you an email so you can confirm your subscription

    List your property

    • Mobile version
    • Your account
    • Make changes online to your booking
    • Contact Customer Service
    • Become an affiliate
    • Booking.com for Business
    • Countries
    • Regions
    • Cities
    • Districts
    • Airports
    • Hotels
    • Places of interest
    • Homes
    • Apartments
    • Resorts
    • Villas
    • Hostels
    • B&Bs
    • Guest houses
    • Unique places to stay
    • Reviews
    • Unpacked: Travel articles
    • Travel communities
    • Seasonal and holiday deals
    • Car rental
    • Flight finder
    • Restaurant reservations
    • Booking.com for Travel Agents
    • Coronavirus (COVID-19) FAQs
    • About Booking.com
    • Contact Customer Service
    • Partner help
    • Careers
    • Sustainability
    • Press center
    • Safety Resource Center
    • Investor relations
    • Terms & conditions
    • Partner dispute
    • Privacy & cookie statement
    • Corporate contact
    Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by 198 offices in 70 countries.
    Extranet login
    Copyright © 1996–2021 Booking.com™. All rights reserved.
     

    Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.

    • Booking.com
    • Priceline
    • Kayak
    • Agoda
    • Rentalcars
    • OpenTable
    Start of dialog content

    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
    End of dialog content

    Check-in date

    Check-out date

    « »
    Su Mo Tu We Th Fr Sa
           
           
           
           
           
           
    Close calendar