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Hotel
Travel Sustainable property

Causeway Inn On The Mall

327 Bourke Street Mall, 3000 Melbourne, Australia – Excellent location – show map

Excellent location – rated 9.4/10! (score from 285 reviews)

Real guests • Real stays • Real opinions

8.0
Very Good
287 reviews

Bed was lovely and comfortable Staff were very helpful and friendly Great location

Kerrie Australia

The location was right at the main city center. The staffs are very good.

Mohammed Oman

The staff were very helpful, the room clean and tidy and the location superb.

David United Kingdom

Great central location - close to everything. Very comfortable room - great big comfortable bed and good-sized room. Excellent bathroom - with a bath. All in all very good value.

Simon Australia

The location was excellent! Shopping, sightseeing, entertainment within a few steps. Comfortable bed, great staff. Would definitely stay there again. Great location for solo traveler.

Donna United States of America

Position cleanliness quiet and food places available

Anna Australia

I got moved to the causeway 353 hotel instead because they were renovating the causeway inn in the mall, which I'm glad it happened!! the hotel room I stayed in was modern, very clean, a somewhat comfy bed and also very friendly and helpful staff!✨ Also When I arrived to the hotel on my first day, I got greeted by Nora, she was very lovely and helpful, she even noticed my txt (K-pop group) t-shirt 😂 and also she asked me who my bias was in the group etc. I bumped into Nora again on my second last day at the hotel and we chatted for a minute and then I told her some of the power points, some of the lights and the air conditioner weren't working in my room. After I got back to the hotel a few hours later, the lights etc that weren't working, were starting to work again! Which was resolved quickly ☺️ I definitely really recommend this hotel!!

Carteruwu Australia

We were upgraded to a bigger room at Causeway 355, since Causeway inn shutdown. This reviews are for C 355 not C Inn. An awesome location for all amenities

Papin Australia

A nice surprise to be upgraded to a kingsize room. Comfortable bed. We were able to get more milk when we nan out.

Amanda Australia

from bookings to customer service, facilities and location

Griselda Australia
8.0
Very Good
287 reviews
  • What guests loved the most:
  • “Bed was lovely and comfortable Staff were very helpful and friendly Great location”
    Kerrie Kerrie Australia Australia
  • “The location was right at the main city center. The staffs are very good.”
    Mohammed Mohammed Oman Oman
  • “The staff were very helpful, the room clean and tidy and the location superb.”
    David David United Kingdom United Kingdom
  • “Great central location - close to everything. Very comfortable room - great big comfortable bed and good-sized room. Excellent bathroom - with a bath. All in all very good value.”
    Simon Simon Australia Australia
  • “The location was excellent! Shopping, sightseeing, entertainment within a few steps. Comfortable bed, great staff. Would definitely stay there again. Great location for solo traveler.”
    Donna Donna United States of America United States of America
  • “Position cleanliness quiet and food places available”
    Anna Anna Australia Australia
  • “I got moved to the causeway 353 hotel instead because they were renovating the causeway inn in the mall, which I'm glad it happened!!”
    Carteruwu Carteruwu Australia Australia
  • “We were upgraded to a bigger room at Causeway 355, since Causeway inn shutdown. This reviews are for C 355 not C Inn. An awesome location for all amenities”
    Papin Papin Australia Australia
  • “A nice surprise to be upgraded to a kingsize room. Comfortable bed. We were able to get more milk when we nan out.”
    Amanda Amanda Australia Australia
  • “from bookings to customer service, facilities and location”
    Griselda Griselda Australia Australia

Categories:

  • Staff8.8
  • Facilities7.8
  • Cleanliness8.4
  • Comfort8.5
  • Value for money8.5
  • Location9.4
  • Free WiFi8.1

Stay in the heart of Melbourne – Excellent location – show map

You're eligible for a Genius discount at Causeway Inn On The Mall! To save at this property, all you have to do is sign in.

Located on Bourke Street Mall in the vibrant heart of Melbourne CBD, Causeway Inn On The Mall offers comfortable rooms featuring a small refrigerator, an in-room safety deposit box and an LCD TV with cable channels.

Located in a prime position opposite the GPO shopping complex and Myer department store, Causeway Inn On The Mall is surrounded by lively cafes, boutiques, shopping arcades and department stores.

Room facilities include air conditioning, ironing board and iron, tea and coffee maker, and private bathroom with shower and hairdryer.

Causeway Inn On The Mall Melbourne offers friendly service with cultural, sporting and entertainment venues within walking distance. Flinders Street Station is just 1,950 feet away.

A light takeaway continental breakfast pack is available to enjoy in your room. There are also a number of dining options within a 5-minute walk.

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Causeway Inn On The Mall has been welcoming Booking.com guests since Jul 31, 2009

Show me more
Most popular amenities
Parking
Free WiFi
24-hour front desk
Non-smoking rooms
Facilities for disabled guests
Elevator
Baggage storage
Air conditioning
Breakfast

Property Highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.4

Breakfast Info

Continental

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.8
Facilities
7.8
Cleanliness
8.4
Comfort
8.5
Value for money
8.5
Location
9.4
Free WiFi
8.1

Select topics to read reviews:

See what guests loved the most:

  • Kerrie
    AustraliaAustralia
    “Bed was lovely and comfortable Staff were very helpful and friendly Great location”
  • Mohammed
    OmanOman
    “The location was right at the main city center. The staffs are very good.”
  • David
    United KingdomUnited Kingdom
    “The staff were very helpful, the room clean and tidy and the location superb.”
  • Simon
    AustraliaAustralia
    “Great central location - close to everything. Very comfortable room - great big comfortable bed and good-sized room. Excellent bathroom - with a bath. All in all very good value.”
  • Donna
    United States of AmericaUnited States of America
    “The location was excellent! Shopping, sightseeing, entertainment within a few steps. Comfortable bed, great staff. Would definitely stay there again. Great location for solo traveler.”
  • Anna
    AustraliaAustralia
    “Position cleanliness quiet and food places available”
  • Carteruwu
    AustraliaAustralia
    “I got moved to the causeway 353 hotel instead because they were renovating the causeway inn in the mall, which I'm glad it happened!! the hotel room I stayed in was modern, very clean, a somewhat comfy bed and also very friendly and helpful...”
  • Papin
    AustraliaAustralia
    “We were upgraded to a bigger room at Causeway 355, since Causeway inn shutdown. This reviews are for C 355 not C Inn. An awesome location for all amenities”
  • Amanda
    AustraliaAustralia
    “A nice surprise to be upgraded to a kingsize room. Comfortable bed. We were able to get more milk when we nan out.”
  • Griselda
    AustraliaAustralia
    “from bookings to customer service, facilities and location”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there a room with a bath tub?
    Good Morning Thank you for your inquiry We are unable to offer bath tubs in any of our rooms at Causeway Inn on the Mall. If you have any further ..
    Answered on 27 August 2019
  • I wanted to book you for November 2021 - December 1, 2021. when will that be available
    Unfortunately availability for Nov/Dec 2021 won't be up for a couple of months. Thank you.
    Answered on 5 October 2020
  • Hi do you have kettle fridge microwave please thanks for your help regards Helena
    Causeway Inn On The Mall provides Kettles and Fridges, however don't have microwaves. If you require a room with a microwave then the rooms at Causewa..
    Answered on 3 May 2021
  • What disabled facilities are available
    Good Afternoon Thank you for your inquiry We have Queen rooms with a fully wheelchair accessible bathroom. If you have any further queries please ..
    Answered on 11 February 2020
  • Hi . I was wondering if you would store my luggage after I booked out as I need to go shopping ..thanks ..
    Thank you for your question. We are happy to store luggage for the day after check-out.
    Answered on 9 December 2021
  • Still looking?
Hotel area info *
Amenities of Causeway Inn On The Mall
Most popular amenities
Parking
Free WiFi
24-hour front desk
Non-smoking rooms
Facilities for disabled guests
Elevator
Baggage storage
Air conditioning
Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs AUD 26 per day.
    Front Desk Services
    • Invoice provided
    • Concierge
    • Baggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Safe
    General
    • Shared lounge/TV area
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Heating
    • Carpeted
    • Elevator
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    Languages Spoken
    • English

    House rules

    Causeway Inn On The Mall takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Check-out

    Until 10:00 AM

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of AUD 100 is required on arrival. That's about 69.39USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above are considered adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    AUD 20 per stay

    Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Causeway Inn On The Mall accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    Keeping our guests and staff safe is our top priority, which is why Causeway Hotels is requiring all guests 12 years and above to be fully vaccinated before they are permitted to enter our hotel.
    If a guest is Covid-19 positive and/or required to isolate as a close contact under government Covid-19 guidelines, they will be required to leave the hotel and relocate to alternative accommodations immediately.
    Please be ready to show evidence of your vaccination status (and the vaccination status of all accompanying guests) upon arrival and when checking in. The Service Victoria App may be used as proof of vaccination. You can find more information by visiting https://service.vic.gov.au

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

    A damage deposit of AUD 100 is required on arrival. That's about 69.39USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.