Hotel Hotel Chadstone Melbourne, MGallery by Sofitel

1341 Dandenong Road, 3148 Chadstone, Australia – Excellent location – show map

Excellent location – rated 9.2/10! (score from 866 reviews)

Real guests • Real stays • Real opinions

8.3
Very Good
866 reviews

It's probably obvious, but the location is perfect if you want to do a full day shopping. You can park your car in the underground carpark for the hotel guest with a discount (if you are not the hotel guest you have to fork $70 a day I think).

On1shi Australia

How luxurious it was and the location. We had shopping and food places at our doorstep.

Marnie Australia

Great location for a shopping staycation. Chadstone at your doorstep linked by an undercover walkway. All staff we dealt with were friendly and accomodating. Facilities were well kept (expected given the hotel is still new and it is a 5 star hotel!). We had mentioned in the booking that we were visiting as part of our toddler's birthday celebrations, and on the afternoon we checked in, we came back to our room to a lovely plate of desserts and a happy birthday message which our son loved!

Jennah Australia

The location was great for our very quick visit to Melbourne for a family funeral

Irene Australia

Absolutely loved staying here! It was my first time away with my partner and she loved it. It was for her birthday weekend and without asking your staff treated her to a welcome plate of chocolates and happy birthday message on arrival to her room. Very classy touch. Will definitely stay here again 👌👌

Andrew Australia

Gorgeous deco throughout the whole hotel. Amazing food at the Italian restaurant and great views from the rooftop bar. Location is spot on if your main reason for staying is to go shopping at Chadstone.

Rchin New Zealand

The location, the rooms, the pool, the restaurant, the friendly staff. The hotel was so luxurious. Loved being able to walk across to Chadstone shopping centre and free parking.

Marnie Australia

Central location and easy access to Shopping Center. One problem, the escalator not working at certain times

Anonymous Australia

Beds were really comfy. The staff were amazing ... The view was amazing ..... Watching the sunset was lovely. This was a special night away with mum and then a day wandering through Chadstone. This was something she did every week with dad but he's now in a home and unable to do it. We had a special time together.

Karen Australia

The pool & comfy bed with spectacular view plus the birthday surprise with tasty sweets 🍫

Mojgan Australia
8.3
Very Good
866 reviews
  • What guests loved the most:
  • “It's probably obvious, but the location is perfect if you want to do a full day shopping.”
    On1shi On1shi Australia Australia
  • “How luxurious it was and the location. We had shopping and food places at our doorstep.”
    Marnie Marnie Australia Australia
  • “Great location for a shopping staycation. Chadstone at your doorstep linked by an undercover walkway. All staff we dealt with were friendly and accomodating.”
    Jennah Jennah Australia Australia
  • “The location was great for our very quick visit to Melbourne for a family funeral”
    Irene Irene Australia Australia
  • “Absolutely loved staying here! It was my first time away with my partner and she loved it.”
    Andrew Andrew Australia Australia
  • “Gorgeous deco throughout the whole hotel. Amazing food at the Italian restaurant and great views from the rooftop bar.”
    Rchin Rchin New Zealand New Zealand
  • “The location, the rooms, the pool, the restaurant, the friendly staff. The hotel was so luxurious. Loved being able to walk across to Chadstone shopping centre and free parking.”
    Marnie Marnie Australia Australia
  • “Central location and easy access to Shopping Center. One problem, the escalator not working at certain times”
    Australia Australia
  • “Beds were really comfy. The staff were amazing ... The view was amazing ..... Watching the sunset was lovely. This was a special night away with mum and then a day wandering through Chadstone.”
    Karen Karen Australia Australia
  • “The pool & comfy bed with spectacular view plus the birthday surprise with tasty sweets 🍫”
    Mojgan Mojgan Australia Australia

Categories:

  • Staff 8.7
  • Facilities 8.6
  • Cleanliness 9.0
  • Comfort 9.1
  • Value for money7.9
  • Location 9.2
High score for Chadstone

Get the celebrity treatment with world-class service at Hotel Chadstone Melbourne, MGallery by Sofitel

Hotel Chadstone Melbourne, MGallery by Sofitel offers luxury accommodations in Melbourne's fashion capital of Chadstone. World-class dining, shopping and entertainment options are at your doorstep. Guests have access to an indoor heated rooftop pool, exclusive rooftop bar and lounge, a day spa and fitness center.

Each spacious room features stylish modern décor with a blush or teal color scheme. Air conditioning and an LCD TV with Bluetooth are provided. The bathroom includes an oversize rain shower, large vanity and luxury amenities. Interconnecting and accessible rooms are available on request.

Dining options at Hotel Chadstone Melbourne include their signature rooftop venue Altus Bar, Lounge & Dining and a ground floor restaurant.

Chadstone Shopping Center is located next door to the hotel, which has over 550 retailers as well as a cinema. Hotel Chadstone Melbourne, MGallery by Sofitel is a 5-minute drive from Monash University Caulfield campus and a 10-minute drive from Cabrini Hospital. The nearest airport is Melbourne Airport, 24 mi from the hotel.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Hotel Chadstone Melbourne, MGallery by Sofitel has been welcoming Booking.com guests since Jun 5, 2019
 Hotel chain/brand: MGallery

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Most popular amenities

1 swimming pool
Tea/Coffee Maker in All Rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Gluten-free, American

Private parking at the hotel

Saved to 190 lists

Availability

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4 reasons to choose Hotel Chadstone Melbourne, MGallery by Sofitel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.3
Very Good · 866 reviews
Read all reviews
Categories:
  • Staff 8.7
  • Facilities 8.6
  • Cleanliness 9.0
  • Comfort 9.1
  • Value for money7.9
  • Location 9.2
High score for Chadstone

Select topics to read reviews:

See what guests loved the most:

  • On1shi Australia

    “It's probably obvious, but the location is perfect if you want to do a full day shopping. You can park your car in the underground carpark for the hotel guest with a discount (if you are not the hotel guest you have to fork $70 a day I think).”

  • Marnie Australia

    “How luxurious it was and the location. We had shopping and food places at our doorstep.”

  • Jennah Australia

    “Great location for a shopping staycation. Chadstone at your doorstep linked by an undercover walkway. All staff we dealt with were friendly and accomodating. Facilities were well kept (expected given the hotel is still new and it is a 5 star hotel!). We had mentioned in the booking that we were visiting as part of our toddler's birthday celebrations, and on the afternoon we checked in, we came back to our room to a lovely plate of desserts and a happy birthday message which our son loved!”

  • Irene Australia

    “The location was great for our very quick visit to Melbourne for a family funeral”

  • Andrew Australia

    “Absolutely loved staying here! It was my first time away with my partner and she loved it. It was for her birthday weekend and without asking your staff treated her to a welcome plate of chocolates and happy birthday message on arrival to her room. Very classy touch. Will definitely stay here again 👌👌”

  • Rchin New Zealand

    “Gorgeous deco throughout the whole hotel. Amazing food at the Italian restaurant and great views from the rooftop bar. Location is spot on if your main reason for staying is to go shopping at Chadstone.”

  • Marnie Australia

    “The location, the rooms, the pool, the restaurant, the friendly staff. The hotel was so luxurious. Loved being able to walk across to Chadstone shopping centre and free parking.”

  • Anonymous Australia

    “Central location and easy access to Shopping Center. One problem, the escalator not working at certain times”

  • Karen Australia

    “Beds were really comfy. The staff were amazing ... The view was amazing ..... Watching the sunset was lovely. This was a special night away with mum and then a day wandering through Chadstone. This was something she did every week with dad but he's now in a home and unable to do it. We had a special time together.”

  • Mojgan Australia

    “The pool & comfy bed with spectacular view plus the birthday surprise with tasty sweets 🍫”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is there air conditioning in all rooms?
    All rooms are equipped with individually controlled air-conditioning systems.
    Asked about: Deluxe King Room with Open Bathroom • Answered on December 3, 2019
  • What time is check in and check out? If we want to check out later what is the extra cost?
    Dear Guest, check in time would be at 2:00 pm and check out would be at 2:00 pm. We can request for a complimentary late check out until 12:00 pm, but it will still subject to availability. After 12:00 pm there would be additional $25.00 AUD per hour and if you want to have late check out until 6:00 pm, and it will be at additional charge for extra night. Thank you.
    Asked about: Classic King Room • Answered on January 21, 2020
  • Hi, how far or where would we find parking
    We offer secure self-parking available for $25.00 per night. Our car park is located directly below the Hotel located in Chadstone car park F (red car park zone).
    Asked about: Classic King Room • Answered on January 29, 2021
  • Looking for a room that can accomodate 4 females Do you have 2 bedrooms Otherwise will book 2 rooms
    The Classic Queen Room with Two Queen Beds has a maximum occupancy of 3 adults to the room. For 4 adults staying, 2 separate rooms will be required.
    Asked about: Classic Queen Room with Two Queen Beds • Answered on June 19, 2020
  • Hi i want to book room for 1 night from 28May to 29May, I just want to enquiry about car parking? Thanks
    Hi there, The swimming pool is complementary use for all hotel guest. The hotel does have a spa call Holism that does massage and facials treatments. You will need to contact them directly for any booking and prices. Kind regards Hotel Chadstone
    Asked about: Classic King Room • Answered on May 26, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Chadstone Shopping Mall
    0 miles
  • Caulfield Racecourse
    2.4 miles
  • The Gables
    2.4 miles
  • Melbourne Sports Institute
    3.1 miles
  • Monash University - Clayton Campus
    3.2 miles
  • Deakin University
    3.4 miles
  • Moorabbin Oval
    4 miles
  • Kingston Heath Golf Club
    4.7 miles
  • Westfield Southland
    5 miles
  • Royal Brighton Yacht Club
    5.4 miles
Restaurants & cafes
  • Cafe/Bar Mr Pilgrim
    0.1 miles
  • Restaurant Yu Kitchen
    0.2 miles
  • Restaurant Fonda Mexican
    0.2 miles
  • Cafe/Bar Axil Coffee Roasters Chadstone
    0.2 miles
  • Cafe/Bar Chadstone Food Atrium
    0.2 miles
Top attractions
  • Royal Botanic Gardens Melbourne
    6.9 miles
  • AAMI Park
    6.9 miles
  • Melbourne Cricket Ground
    7.2 miles
  • Rod Laver Arena
    7.3 miles
  • Flinders Street Station
    8 miles
  • Block Arcade Melbourne
    8.1 miles
  • Crown Casino Melbourne
    8.1 miles
  • Southern Cross Station
    8.7 miles
  • Marvel Stadium
    8.9 miles
  • Dandenong Train Station
    9.9 miles
Natural Beauty
  • Mountain Kokoda Track Memorial Walk
    14.2 miles
  • Mountain Dandenong Ranges National Park
    19.3 miles
Closest Airports
  • Moorabbin Airport
    6.1 miles
  • Essendon Fields Airport
    15 miles
  • Melbourne Airport
    19.8 miles
How to get to Hotel Chadstone Melbourne, MGallery by Sofitel from Melbourne Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Pastore Restaurant

    Food: Italian

    Open for: Breakfast, Dinner

    Menu: À la carte

Amenities of Hotel Chadstone Melbourne, MGallery by Sofitel

Most popular amenities

1 swimming pool
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
No internet access available.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Secure parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
  • Pool with view
  • Pool is on rooftop
Spa
  • Yoga classes
  • Fitness
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Spa
  • Fitness center
Languages Spoken
  • English
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Chadstone Melbourne, MGallery by Sofitel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB American Express Hotel Chadstone Melbourne, MGallery by Sofitel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In accordance with the Victorian government guidelines to minimize transmission of the coronavirus (COVID-19) our facilities such as restaurant, bars, pool, gym and spa can only welcome fully vaccinated patrons.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Chadstone Melbourne, MGallery by Sofitel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Chadstone Melbourne, MGallery by Sofitel

  • Room options at Hotel Chadstone Melbourne, MGallery by Sofitel include:

    • Double
    • Triple
    • Suite

  • Yes, Hotel Chadstone Melbourne, MGallery by Sofitel is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Chadstone Melbourne, MGallery by Sofitel is 1 miles from the center of Chadstone.

  • Guests staying at Hotel Chadstone Melbourne, MGallery by Sofitel can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

    Breakfast option(s) include:

    • Gluten-free
    • American
    • À la carte

  • Hotel Chadstone Melbourne, MGallery by Sofitel offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Spa facilities
    • Body treatments
    • Fitness
    • Beauty services
    • Indoor pool (year-round)
    • Facial treatments
    • Yoga classes

  • The prices at Hotel Chadstone Melbourne, MGallery by Sofitel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Hotel Chadstone Melbourne, MGallery by Sofitel by:

    • Taxi 50min

  • Hotel Chadstone Melbourne, MGallery by Sofitel has 1 restaurant:

    • Pastore Restaurant

  • Check-in at Hotel Chadstone Melbourne, MGallery by Sofitel is from 2:00 PM, and check-out is until 11:00 AM.

  • The following parking options are available to guests staying at Hotel Chadstone Melbourne, MGallery by Sofitel (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking