View
Garden
Swimming pool
Free WiFi
Balcony
Free parking
Bathtub
Air conditioning
Key card access
Daily housekeeping

Featuring free WiFi and an outdoor swimming pool connected spa pool, both unheated, Mercure Charlestown offers conveniently located accommodations with free cable TV and free car parking. The restaurant and bar has an outdoor terrace with garden and city views.

Each room is air-conditioned and includes a flat-screen TV, small refrigerator and private bathroom with hairdryer, shower and bathtub. Tea/coffee making facilities and ironing facilities are provided.

Facilities include an outdoor pool, restaurant, deck and guest laundry. Conference facilities are available. The Madison Kitchen + Bar restaurant is open for breakfast each morning and for dinner 6 nights a week.

Mercure Charlestown Newcastle is a 10-minute walk from Charlestown Private Hospital. Hunter Stadium is a 10-minute drive away and the Civic Theater Newcastle is a 12-minute drive away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Mercure Charlestown has been welcoming Booking.com guests since Jul 25, 2012
Hotel chain/brand: Mercure

Property Highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental, Full English/Irish, Gluten-free, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Security deposit
    A Security deposit of $200 is required for all Cash/EFTPOS payments. A pre-authorisation may also be applied as a Security Deposit on Credit/Debit car..
    Answered on December 1, 2019
  • Is a toaster with cereal bowls, plates with cutlery provided or can they be requested upon arrival ??
    Yes, we can certainly provide you with a toaster, cutlery, plates and bowls. Please feel free to request these items when making your reservation.
    Answered on October 1, 2020
  • Hello we are needing two rooms and both travelling with a small pop top caravan, will we have parking for two cars and two caravans?
    Thank you for your inquiry. Our car park can accommodate the extra space needed. Kind regards, Mercure Charlestown.
    Answered on December 25, 2020
  • Hi, Do you accept NSW Travel Voucher
    Yes we do accept the NSW Stay and Parent Vouchers. These do need to be booked directly with the hotel though rather than online.
    Answered on May 6, 2022
  • Hi if I book a room for tonight will I be able to check in at 11;30 pm
    Good Evening and thank you for your inquiry. If you book your room before 9pm tonight you are able to check in with our night attendant after hours. K..
    Answered on August 29, 2021
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Hotel area info *
1 Restaurant On Site

    Madison Kitchen + Bar

    Open for: Breakfast, Dinner, High tea

Amenities of Mercure Charlestown
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Fax/Photocopying
  • Express check-in/out
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry
  • Meeting/Banquet facilities Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
    Free! All pools are free of charge
  • Seasonal
  • All ages welcome
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Beach chairs/Loungers
Languages Spoken
  • English

House rules

Mercure Charlestown takes special requests – add in the next step!

Check-in

2:00 PM - 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

6:30 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 1 is required on arrival. That's about 0.67USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 30 per child, per night
Crib upon request
AUD 15 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos Diners Club American Express Mercure Charlestown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2.4% charge when you pay with an American Express credit card.

Please note that there is a 3.2% charge when you pay with a Diners Club credit card.

All guests must provide a physical credit or debit card upon arrival. Credit or debit cards displayed on phones will not be accepted.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.

A damage deposit of AUD 1 is required on arrival. That's about 0.67USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Charlestown

  • Mercure Charlestown has 1 restaurant:

    • Madison Kitchen + Bar

  • Mercure Charlestown offers the following activities/services (charges may apply):

    • Swimming pool

  • The prices at Mercure Charlestown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Mercure Charlestown include:

    • Double
    • Triple
    • Quad

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Mercure Charlestown can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Gluten-free
    • Buffet
    • Breakfast to go

  • Check-in at Mercure Charlestown is from 2:00 PM, and check-out is until 10:00 AM.

  • Mercure Charlestown is 4.3 miles from the center of Newcastle.

  • From the nearest airport, you can get to Mercure Charlestown by:

    • Taxi 40min