Aparthotel
Travel Sustainable property

Citadines on Bourke Melbourne

131-135 Bourke Street, 3000 Melbourne, Australia – Excellent location - show map – Metro access

Excellent location — rated 9.4/10! (score from 3749 reviews)

Real guests • Real stays • Real opinions

8.2
Very good
3,747 reviews

very clean and close to everything staff were amazing

Sharon Australia

Comfortable and clean. Perfect location. We loved it

Ana Switzerland

Excellent location, very central to most things and accessible by tram. Staff were friendly and very help. Shania was excellent with helping me with my double booking.

Sean Australia

Really comfortable bed and pillows. Good space, wonderful view and area. Highly recommend, would definitely stay there again. Wonderful staff.

Heretik77 Australia

Great location and a new and very clean & comfortable apartment.

Kevin Australia

The room was well appointed, great location to everything, tram service outside the door and lots of restaurants.

Debbie Australia

Great convenient location to access both sides of the city

Cameron Australia

awesome location with tram closeby, very comfortable bed and apartment. Great kitchen and clean towells were restocked daily.

Sharon Australia

they let us stay in the carpark for 2 hours after checkout so we could get brunch in the city with no extra charge, so accommodating

Chelsea Australia

It’s perfect location, It’s cleanliness, It’s friendly and courteous staff.

Fon Australia
8.2
Very good
3,747 reviews
  • What guests loved the most:
  • “very clean and close to everything staff were amazing”
    Sharon Sharon Australia Australia
  • “Comfortable and clean. Perfect location. We loved it”
    Ana Ana Switzerland Switzerland
  • “Excellent location, very central to most things and accessible by tram. Staff were friendly and very help. Shania was excellent with helping me with my double booking.”
    Sean Sean Australia Australia
  • “Really comfortable bed and pillows. Good space, wonderful view and area. Highly recommend, would definitely stay there again. Wonderful staff.”
    Heretik77 Heretik77 Australia Australia
  • “Great location and a new and very clean & comfortable apartment.”
    Kevin Kevin Australia Australia
  • “The room was well appointed, great location to everything, tram service outside the door and lots of restaurants.”
    Debbie Debbie Australia Australia
  • “Great convenient location to access both sides of the city”
    Cameron Cameron Australia Australia
  • “awesome location with tram closeby, very comfortable bed and apartment. Great kitchen and clean towells were restocked daily.”
    Sharon Sharon Australia Australia
  • “they let us stay in the carpark for 2 hours after checkout so we could get brunch in the city with no extra charge, so accommodating”
    Chelsea Chelsea Australia Australia
  • “It’s perfect location, It’s cleanliness, It’s friendly and courteous staff.”
    Fon Fon Australia Australia

Categories:

  • Staff9.0
  • Facilities8.4
  • Cleanliness8.6
  • Comfort8.7
  • Value for money8.3
  • Location9.4
Apartments
City view
Pets allowed
Swimming Pool
Washing machine
Free WiFi
Bath
Air conditioning
24-hour front desk
Key card access

Stay in the heart of Melbourne

You're eligible for a Genius discount at Citadines on Bourke Melbourne! To save at this property, all you have to do is sign in.

Offering modern apartments in the heart of Melbourne CBD, this award-winning 4.5-star property is only 200 yards from Chinatown. Guests enjoy free in-room WiFi, an indoor swimming pool, a sauna and a fitness centre.

Citadines On Bourke is a 20-minute walk from the Melbourne Cricket Ground (MCG) and Rod Laver Arena. Flinders Street Station is just 950 yards away.

Each air-conditioned apartment includes an LCD TV. Your open-plan living space features a kitchenette with a dishwasher, a microwave and a refrigerator. Slippers, dental kits and shaving supplies are available upon request.

Reception is open 24 hours, and the staff can arrange tours and other activities. The lobby offers a range of maps and magazines, including some in Chinese.

Private on-site parking is available, subject to availability upon arrival. There is a tram stop within 5 minutes’ walk of Citadines On Bourke Melbourne, with regular free trams around the city centre.

Staff can assist guests in English.

This is our guests' favourite part of Melbourne, according to independent reviews.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Citadines on Bourke Melbourne has been welcoming Booking.com guests since 8 Apr 2010.
 Hotel chain/brand: Citadines

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Most popular facilities
Indoor swimming pool
Private parking
Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
Fitness centre
Facilities for disabled guests
Laundry
Sauna

Property highlights

Situated in the real heart of Melbourne, this property has an excellent location score of 9.4

Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

Saved to 17720 lists

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Sleeps
 
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
1 large double bed
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.0
Facilities
8.4
Cleanliness
8.6
Comfort
8.7
Value for money
8.3
Location
9.4
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Sharon
    AustraliaAustralia
    “very clean and close to everything staff were amazing”
  • Ana
    SwitzerlandSwitzerland
    “Comfortable and clean. Perfect location. We loved it”
  • S
    Sean
    AustraliaAustralia
    “Excellent location, very central to most things and accessible by tram. Staff were friendly and very help. Shania was excellent with helping me with my double booking.”
  • Heretik77
    AustraliaAustralia
    “Really comfortable bed and pillows. Good space, wonderful view and area. Highly recommend, would definitely stay there again. Wonderful staff.”
  • Kevin
    AustraliaAustralia
    “Great location and a new and very clean & comfortable apartment.”
  • Debbie
    AustraliaAustralia
    “The room was well appointed, great location to everything, tram service outside the door and lots of restaurants.”
  • Cameron
    AustraliaAustralia
    “Great convenient location to access both sides of the city”
  • Sharon
    AustraliaAustralia
    “awesome location with tram closeby, very comfortable bed and apartment. Great kitchen and clean towells were restocked daily.”
  • Chelsea
    AustraliaAustralia
    “they let us stay in the carpark for 2 hours after checkout so we could get brunch in the city with no extra charge, so accommodating”
  • Fon
    AustraliaAustralia
    “It’s perfect location, It’s cleanliness, It’s friendly and courteous staff.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Is there parking?What if we come down with the Virus? can we cancel. Regards Patricia Hughes
    There is parking available and it is $35 per night. To cancel your booking, need to contact Booking directly.
    Answered on 16 March 2020
  • is there washmachine avail?
    Yes
    Answered on 13 November 2019
  • What rooms are you allowed dog's in? I wouold like to book a room for the 9th and check out 10th with 2 dogs
    The pets will be allowed in a studio deluxe or a 1 bedroom deluxe which will be on level 2. We also provide a small court yard for the pets
    Answered on 3 March 2020
  • Hi was this hotel used for covid quarantine?
    No, Citadines has never been a quarantine hotel. Thank you
    Answered on 20 April 2021
  • are there currently any pet friendly apartments available? i have an american staffy, who has stayed several times.
    You are more than welcome to bring your pet with you for your stay at Citadines on Bourke Melbourne. Please note that our Pet Friendly rooms are locat..
    Answered on 9 January 2022
  • Still looking?

Host Information

Company review score: 8.9Based on 72,185 reviews from 164 properties
164 managed properties

Company information

We are surround by some fantastic cafe's that offer great coffee, ask one of the team for their favorite spot!

Property information

The award-winning Citadines on Bourke is the epitome of Melbourne; vibrant and modern. Located in the heart of the city, the Apart’hotel is in the perfect location to experience all the world’s most livable city has to offer. Enjoy some retail therapy at Bourke Street Mall, Emporium Melbourne, Melbourne Central and the QV shopping precincts; discover the magic of Melbourne Cricket Ground (MCG) and Marvel Stadium with the Australian Football league (AFL), cricket, tennis, as well as world-class concerts at Rod Laver Arena. Relax and take a culinary journey with Melbourne’s unique dining experiences, all this and more, right on your doorstep. Though if it’s business that brings you to town, Citadines is located close to Parliament House, Collins Street and in the heart of Melbourne’s Central Business District. Citadines boasts 380 serviced apartments, each with separate living and dining areas, fully-equipped kitchenettes and modern amenities. The property also features a fully-equipped gym, indoor pool, sauna and outdoor sundeck; as well as conference and meeting rooms,

Neighbourhood information

Located in the heart of the Melbourne CBD, Citadines on Bourke Melbourne offers a peaceful refuge for guests from the buzz of the vibrant and animated city below. Step out for some retail therapy within the iconic Bourke Street Mall and let the precinct’s celebrated performers provide an entertaining soundtrack to your shopping experience. Within walking distance is Emporium Melbourne, Melbourne Central and the QV shopping centre all offering an impressive selection of both International and Australian designers. Stop for lunch, drinks, or dinner and awaken your taste buds at some of the city’s finest restaurants and bars. And if the weather permits, venture above the cornerstone buildings to several rooftop bars with panoramic views of the cultural hub. A 7-minute walk will find you in Flinders Lane, where restaurants have locals and visitors lining up to experience their infamous culinary expertise. If you find yourself in need of a break from the hustle and bustle after a full day of sightseeing, there’s no need to leave your Apart'hotel thanks to the built-in kitchenette furnished with modern appliances.

Language spoken

English
Property surroundings *
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of Citadines on Bourke Melbourne Great facilities! Review score, 8.4
Most popular facilities
Indoor swimming pool
Private parking
Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
Fitness centre
Facilities for disabled guests
Laundry
Sauna
Parking
Private parking is possible on site (reservation is needed) and costs AUD 35 per day.
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Children's high chair
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Laptop safe
  • Radio
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Hypoallergenic
  • Soundproofing
  • Carpeted
  • Ironing facilities
  • Iron
Pets
Pets are allowed on request. Charges may be applicable.
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Outdoor furniture
  • Sun terrace
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Salt-water pool
  • Pool/beach towels
Wellness
  • Fitness centre
  • Sauna
Food & Drink
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker
Services & Extras
  • Wake-up service
  • Wake up service/Alarm clock
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Miscellaneous
  • Pet bowls
  • Pet basket
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • English

House rules

Citadines on Bourke Melbourne takes special requests - add in the next step!

Check-in

From 14:00 hours

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 7 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
6+ years
Extra bed upon request
AUD 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Citadines on Bourke Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are allowed on request. Charges may be applicable.

The fine print

You must show a valid credit or debit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that there is a 1.50% charge for payments made with Visa and Mastercard credit cards and a 2.20% charge for payments made with American Express, Diners Club and JCB credit cards.

Please note that car parking is limited, is subject to availability and charges apply. If you are arriving by car, please contact Citadines on Bourke Melbourne for more information using the contact details found on the booking confirmation.

Please note that split/twin beds are not available in one-bedroom apartments.

Transfers are available to and from Melbourne airports for an additional charge.
Please inform the property 24 hours in advance if you want to use this service, using the contact details found on the booking confirmation.

When travelling with pets, please note that an extra charge of AUD 55 per pet, per stay applies. Please note that 1 large or medium sized dog will be accommodated per room per stay, or 2 smaller dogs, or 2 cats. Pets can be accommodated in certain rooms.

Please note that housekeeping services are not available on Sundays and Public Holidays. To ensure a comfortable and undisturbed stay, our housekeeping services are available upon request only.

Please note that construction is under progress on an adjacent building on Little Collins St causing noise disturbance during the day.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

FAQs about Citadines on Bourke Melbourne

  • The prices at Citadines on Bourke Melbourne may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • You can choose from a number of accommodation options at Citadines on Bourke Melbourne (subject to availability). These can accommodate:

    • 3 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at Citadines on Bourke Melbourne is from 14:00, and check-out is until 11:00.

  • Yes, Citadines on Bourke Melbourne is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • You can choose from a number of accommodation options at Citadines on Bourke Melbourne (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Citadines on Bourke Melbourne offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Swimming Pool

  • Citadines on Bourke Melbourne is 650 yards from the centre of Melbourne.