Hotel Crown Promenade Melbourne

8 Whiteman Street, Southbank, 3006 Melbourne, Australia – Excellent location – show map

Excellent location – rated 9.3/10! (score from 3589 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
3,589 reviews

Lovely clean and tidy spacious rooms. Easy check in. Friendly and helpful staff in all areas.

Mcdonald Australia

Large rooms and bathrooms, quality pillows and beds - great location and plenty of eating choices to suit all budgets

Keith Australia

The service was good, enjoyed the pool, steam room and sauna

Mary Australia

we had an excellent customer service / receptionist/ front counter at the counters he was exceptional , nothing to much trouble and helped us with our bags , truly above and beyond re helpful car valet guy was also accommodating under a very busy period with people coming and going , very impressed with our check in experience loved the room , view stunning of the city , bed soooo. comfortable and had a great night sleep would def go back we went up to melb to see the Sistine chapel exhibit and just had a relaxing enjoyable experience,would give our night five stars out of five

Debra Australia

Location was perfect, close to restaurants and South Melbourne Market

Kylie Australia

the staff were so lovely and everything was so comfortable and clean

Mario Australia

It was our 35 th wedding anniversary and everything was great under all the circumstances that was going on

Loris Australia

Everyone was very friendly and helpful Loved that you could have a drink by the pool area.

Karly Australia

all the amenities are at hand, whatever we needed . exceptional service .customer was excellen twe had a awesome two nights and we will do it again outstanding breakfast and valet service thank u to all the staff

Crete Australia

The pool was great along with the comfortable beds

Kynan Australia
8.6
Excellent
3,589 reviews
  • What guests loved the most:
  • “Lovely clean and tidy spacious rooms. Easy check in. Friendly and helpful staff in all areas.”
    Mcdonald Mcdonald Australia Australia
  • “Large rooms and bathrooms, quality pillows and beds - great location and plenty of eating choices to suit all budgets”
    Keith Keith Australia Australia
  • “The service was good, enjoyed the pool, steam room and sauna”
    Mary Mary Australia Australia
  • “we had an excellent customer service / receptionist/ front counter at the counters he was exceptional , nothing to much trouble and helped us with our bags , truly above and beyond re...”
    Debra Debra Australia Australia
  • “Location was perfect, close to restaurants and South Melbourne Market”
    Kylie Kylie Australia Australia
  • “the staff were so lovely and everything was so comfortable and clean”
    Mario Mario Australia Australia
  • “It was our 35 th wedding anniversary and everything was great under all the circumstances that was going on”
    Loris Loris Australia Australia
  • “Everyone was very friendly and helpful Loved that you could have a drink by the pool area.”
    Karly Karly Australia Australia
  • “all the amenities are at hand, whatever we needed . exceptional service .customer was excellen twe had a awesome two nights and we will do it again outstanding breakfast and valet service thank u...”
    Crete Crete Australia Australia
  • “The pool was great along with the comfortable beds”
    Kynan Kynan Australia Australia

Categories:

  • Staff9.1
  • Facilities8.9
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.1
  • Location9.3
  • Free WiFi7.9

Stay in the heart of Melbourne – Excellent location – show map

Stylish and welcoming, Crown Promenade Melbourne’s contemporary guest rooms are all furnished in natural tones and feature floor to ceiling windows offering beautiful city views of Melbourne. Crown Promenade Melbourne is a fully nonsmoking hotel and is the ideal accommodations for families, couples and business travelers alike with its central Southbank location and close proximity to the Crown Melbourne entertainment complex.

Crown Promenade Hotel offers spacious rooms with views of Port Phillip Bay or the city and Yarra River. Guests have access to a restaurant, bar, indoor swimming pool and fitness center.

Each room at Crown Promenade Melbourne includes a luxury private bathroom, 42-inch flat-screen TV with cable channels and a mini-bar. High-speed Wi-Fi access is available.

Guests can work out in the fully-equipped fitness center or relax beside the indoor swimming pool with views of the city skyline. Steam rooms and a masseuse are also available.

Mesh Restaurant offers stylish modern cuisine in elegant surroundings. Tonic Bar has an outdoor terrace and serves cocktails until late.

Located in Melbourne's vibrant Southbank entertainment precinct, Crown Promenade is directly linked to the Crown Casino and Entertainment Complex, offering world-class restaurants, bars and shopping.

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Crown Promenade Melbourne has been welcoming Booking.com guests since Jul 8, 2010

Show me more

Most popular amenities

1 swimming pool
Parking
Free WiFi
Family rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 4685 lists

Availability

When would you like to stay at Crown Promenade Melbourne?

Sorry, reservations for more than 90 nights aren't possible.

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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
Studio
  • 1 king bed
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Max adults: 4
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
Suite
  • 1 king bed
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Max adults: 2. Max children: 1
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Max adults: 4
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Max adults: 2
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Lock in a great price for your upcoming stay

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4 reasons to choose Crown Promenade Melbourne

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 3,589 reviews
Read all reviews
  • Staff9.1
  • Facilities8.9
    Pool, View
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.1
  • Location9.3
    View
  • Free WiFi7.9

Select topics to read reviews:

See what guests loved the most:

  • Mcdonald Australia

    “Lovely clean and tidy spacious rooms. Easy check in. Friendly and helpful staff in all areas.”

  • Keith Australia

    “Large rooms and bathrooms, quality pillows and beds - great location and plenty of eating choices to suit all budgets”

  • Mary Australia

    “The service was good, enjoyed the pool, steam room and sauna”

  • Debra Australia

    “we had an excellent customer service / receptionist/ front counter at the counters he was exceptional , nothing to much trouble and helped us with our bags , truly above and beyond re helpful car valet guy was also accommodating under a very busy period with people coming and going , very impressed with our check in experience loved the room , view stunning of the city , bed soooo. comfortable and had a great night sleep would def go back we went up to melb to see the Sistine chapel exhibit and just had a relaxing enjoyable experience,would give our night five stars out of five”

  • Kylie Australia

    “Location was perfect, close to restaurants and South Melbourne Market”

  • Mario Australia

    “the staff were so lovely and everything was so comfortable and clean”

  • Loris Australia

    “It was our 35 th wedding anniversary and everything was great under all the circumstances that was going on”

  • Karly Australia

    “Everyone was very friendly and helpful Loved that you could have a drink by the pool area.”

  • Crete Australia

    “all the amenities are at hand, whatever we needed . exceptional service .customer was excellen twe had a awesome two nights and we will do it again outstanding breakfast and valet service thank u to all the staff”

  • Kynan Australia

    “The pool was great along with the comfortable beds”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is photo ID needed when making the booking?
    Hello. As part of the check-in process we do require photo ID to be presented for the guests that will be staying with the hotel. Kind Regards, Crown Promenade Melbourne
    Asked about: Special Offer - Standard Double Room with Free Upgrade + Valet Parking + Bottle of Sparkling • Answered on February 23, 2020
  • Do you need a credit card to secure this booking or is a debit card ok
    Hello. A credit card or debit mastercard/visa is required to secure your reservation. Kind Regards, Crown Promenade Melbourne
    Asked about: Standard King Room • Answered on February 23, 2020
  • Is there room service?
    Hello. The hotel does have a 24 hour room service menu. Kind Regards, Crown Promenade Melbourne.
    Asked about: Standard Twin Room • Answered on February 23, 2020
  • Is there a cot/crib available?
    Hello. We can provide a complimentary cot. As they are limited please contact the hotel once your room is confirmed so this can be added on if available. Kind Regards, Crown Promenade Melbourne.
    Asked about: Standard Twin Room with City View • Answered on February 23, 2020
  • Is there a balcony
    Hello, Unfortunately, there are no rooms at Crown Promenade Melbourne that come with a balcony. Kind Regards, Crown Promenade Melbourne
    Answered on February 21, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Crown Casino Melbourne
    0.2 miles
  • Melbourne Aquarium
    0.2 miles
  • Eureka Tower
    0.3 miles
  • Immigration Museum
    0.3 miles
  • Southbank Promenade
    0.4 miles
  • Rialto Towers
    0.4 miles
  • Malthouse Theatre
    0.4 miles
  • Southbank Theatre
    0.5 miles
  • State Theatre
    0.5 miles
  • Melbourne Arts Center
    0.5 miles
Restaurants & cafes
  • Restaurant Mesh
    0.1 miles
  • Cafe/Bar Tonic
    0.1 miles
Top attractions
  • Flinders Street Station
    0.5 miles
  • Block Arcade Melbourne
    0.6 miles
  • Federation Square
    0.6 miles
  • Southern Cross Station
    0.7 miles
  • Marvel Stadium
    0.8 miles
  • Rod Laver Arena
    1 miles
  • Royal Botanic Gardens Melbourne
    1.2 miles
  • AAMI Park
    1.3 miles
  • Melbourne Cricket Ground
    1.3 miles
  • Flemington Racecourse
    3.8 miles
Closest Airports
  • Essendon Fields Airport
    7.5 miles
  • Melbourne Airport
    12.3 miles
  • Moorabbin Airport
    13.1 miles
How to get to Crown Promenade Melbourne from Melbourne Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Mesh

    Food: International

    Menu: Buffet

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Crown Promenade Melbourne Great facilities! Review score, 8.9

Most popular amenities

1 swimming pool
Parking
Free WiFi
Family rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
Activities
  • Casino
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs AUD 50 per day.
  • Accessible parking
  • Parking garage
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
Spa
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Crown Promenade Melbourne takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Debit card Crown Promenade Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown.

Payment in full is required for all accommodations upon check-in (if not prepaid in advance).
An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted.
Please note a service fee of 1.2% applies to all credit card transactions.

The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.

FAQs about Crown Promenade Melbourne

  • Crown Promenade Melbourne is 0.7 miles from the center of Melbourne.

  • The following parking options are available to guests staying at Crown Promenade Melbourne (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Parking garage
    • Accessible parking

  • Guests staying at Crown Promenade Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Check-in at Crown Promenade Melbourne is from 2:00 PM, and check-out is until 11:00 AM.

  • Crown Promenade Melbourne offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Casino
    • Indoor pool (year-round)

  • From the nearest airport, you can get to Crown Promenade Melbourne by:

    • Taxi 35min

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Crown Promenade Melbourne on this page.

  • The prices at Crown Promenade Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Crown Promenade Melbourne include:

    • Double
    • Studio
    • Twin
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Crown Promenade Melbourne has 1 restaurant:

    • Mesh