Hello. As part of the check-in process we do require photo ID to be presented for the guests that will be staying with the hotel. Kind Regards, Crown Promenade Melbourne

Hello. A credit card or debit mastercard/visa is required to secure your reservation. Kind Regards, Crown Promenade Melbourne

Hello. The hotel does have a 24 hour room service menu. Kind Regards, Crown Promenade Melbourne.

Hello, Unfortunately, there are no rooms at Crown Promenade Melbourne that come with a balcony. Kind Regards, Crown Promenade Melbourne

Hello, Unfortunately, there are no rooms at Crown Promenade Melbourne that come with a balcony. Kind Regards, Crown Promenade Melbourne

Hello. unfortunately we do not have any suites that allow smoking within the 3 suites are all non-smoking. Kind Regards, Crown Promenade Melbourne

Hello. Unfortunately we are unable to accept bookings from guests that are under 18. Kind Regards, Crown Promenade Melbourne

Hello. Please check your payment conditions on your booking. com confirmation. For further information please contact the Crown hotel reservations team who will be happy to confirm the payment conditions with you. Kind Regards, Crown Promenade Melbourne

Hello, the breakfast offered at Mesh is a full buffet style breakfast with both hot and cold dishes. Kind Regards, Crown Promenade

Hello. We can provide a complimentary cot. As they are limited please contact the hotel once your room is confirmed so this can be added on if available. Kind Regards, Crown Promenade Melbourne.

Hello. The only room type within the hotel that has a spa bath is our Suite which can fit 2 adults comfortably. Kind Regards, Crown Promenade Melbourne.

Hello. Unfortunately our bedding configurations cannot be changed. If you require three beds you would require two rooms. Kind Regards, Crown Promenade Melbourne

Hello. The lowest floor that our hotel rooms begin on is Level 5. This will include our Standard King, Standard Twin, Corner King and Studio Rooms. Kind Regards, Crown Promenade Melbourne

Hello. In Room Massages are available from 8am - 10pm priced at $160 per hour with a 10% surcharge on public holidays. Please contact the hotel and you can then be transferred to The Deck for further information. Alternatively you can also use the Crown Spa at Crown Towers with their menu being available on the Crown web site. Kind Regards, Crown Promenade.

Hello. We are unable to guarantee a fireworks view as they do move every year. The city facing rooms that we do have are our Standard City View King and Twin and our Suites. Kind Regards, Crown Promenade Melbourne

Hello. Parking does not have to be pre-booked this can be organised on arrival at the hotel at the cost of $44.00 per 24 hours. Kind Regards, Crown Promenade

Hello. The disable rooms do have a roll in shower. For further information and to ensure a disable room is confirmed please contact the hotel directly. Kind Regards, Crown Promenade Melbourne

Dear Tristan, Once your booking is confirmed please contact the hotel and we can put you in touch with our concierge team who can help organise a room setup for you. Kind Regards Crown Promenade Melbourne

Hello. The room type has one king bed and holds a maximum of two guests. The rooms do face towards the city however we cannot guarantee a fireworks view as the fireworks do move year to year. Kind Regards, Crown Promenade Melbourne.

Hello. The disabled special access rooms have a bathroom with roll in shower. The shower also has a flip down chair attached to the wall. The walls are equipped with bars in the toilet area. The doors also are wider and allow access for a wheelchair. Kind Regards, Crown Promenade Melbourne