Hotel
Travel Sustainable property

Crown Promenade Melbourne

8 Whiteman Street, Southbank, 3006 Melbourne, Australia – Excellent location – show map

Excellent location – rated 9.4/10! (score from 6267 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
6,267 reviews

bed is comfortable, location is great, swimming pool is awesome! Nice and clean room. fast check in and out. The staff are very helpful.

Jean Australia

The area and location was ideal. Couldn't have found a better location for what we needed. Enjoyed the ease of access to transport and walking distance to main attractions. The views were stunning and the staff were happy and engaging. Enjoyed our visit and fully recommend.

Michelle New Zealand

Clean room, open space and close to everything. Nice heated pool. The bed is comfortable.

Jean Australia

great location but most of all the staff were fantastic. Monica and the other staff, in the pool area went above and beyond to ensure we enjoyed our time in the pool. Throughout the stay all the staff were very helpful and friendly, making us feel comfortable. facilities were great and room very comfortable.

Sally Australia

Friendly/helpful staff Clean modern room and bath Comfortable bed Central location Perfect night of sleep after 15hr flight

Martin United States of America

position of property, given a room on the top floor which was lovely and also wine and chocolates 😀

Susan Australia

What's not to like, we absolutley love staying here close to everything and beautiful hotel, & even my son got spoilt big smile on his face, thanks we will be back.

Cathy Australia

comfort, facilities, location and good price point

Katie New Zealand

High end feel of the venue Staff very friendly and accommodating

O\'neill Australia

Highly appreciate the property and I will recommend to others.

Nguyen Vietnam
8.7
Excellent
6,267 reviews
  • What guests loved the most:
  • “bed is comfortable, location is great, swimming pool is awesome! Nice and clean room. fast check in and out. The staff are very helpful.”
    Jean Jean Australia Australia
  • “The area and location was ideal. Couldn't have found a better location for what we needed. Enjoyed the ease of access to transport and walking distance to main attractions.”
    Michelle Michelle New Zealand New Zealand
  • “Clean room, open space and close to everything. Nice heated pool. The bed is comfortable.”
    Jean Jean Australia Australia
  • “great location but most of all the staff were fantastic. Monica and the other staff, in the pool area went above and beyond to ensure we enjoyed our time in the pool.”
    Sally Sally Australia Australia
  • “Friendly/helpful staff Clean modern room and bath Comfortable bed Central location Perfect night of sleep after 15hr flight”
    Martin Martin United States of America United States of America
  • “position of property, given a room on the top floor which was lovely and also wine and chocolates 😀”
    Susan Susan Australia Australia
  • “What's not to like, we absolutley love staying here close to everything and beautiful hotel, & even my son got spoilt big smile on his face, thanks we will be back.”
    Cathy Cathy Australia Australia
  • “comfort, facilities, location and good price point”
    Katie Katie New Zealand New Zealand
  • “High end feel of the venue Staff very friendly and accommodating”
    O'neill O'neill Australia Australia
  • “Highly appreciate the property and I will recommend to others.”
    Nguyen Nguyen Vietnam Vietnam

Categories:

  • Staff9.2
  • Facilities9.0
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.2
  • Location9.4
  • Free WiFi8.0
8.7
Excellent
6,267 reviews
Categories:
Staff
9.2
Facilities
9.0
Cleanliness
9.1
Comfort
9.1
Value for money
8.2
Location
9.4
Free WiFi
8.0
Filters

Located in the center of Melbourne, Crown Promenade Melbourne offers an infinity pool, an outdoor terrace and a fully equipped fitness center. WiFi is available.

All rooms features city, bay or river views, an private bathroom, a mini-bar and a flat screen TV with cable channels.

The property has a restaurant and a bar. The property also offers steam rooms, a heated spa and a masseuse.

Crown Promenade Melbourne is directly linked to the Crown Casino and Entertainment Complex.

This is our guests' favorite part of Melbourne, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Crown Promenade Melbourne has been welcoming Booking.com guests since Jul 8, 2010

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Most popular amenities
Indoor swimming pool
Private Parking
Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
Fitness center
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 7703 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
1 king bed
2 queen beds
1 king bed
1 king bed
1 king bed
2 queen beds
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.2
Facilities
9.0
Cleanliness
9.1
Comfort
9.1
Value for money
8.2
Location
9.4
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Jean
    AustraliaAustralia
    “bed is comfortable, location is great, swimming pool is awesome! Nice and clean room. fast check in and out. The staff are very helpful.”
  • Michelle
    New ZealandNew Zealand
    “The area and location was ideal. Couldn't have found a better location for what we needed. Enjoyed the ease of access to transport and walking distance to main attractions. The views were stunning and the staff were happy and engaging. Enjoyed...”
  • Jean
    AustraliaAustralia
    “Clean room, open space and close to everything. Nice heated pool. The bed is comfortable.”
  • Sally
    AustraliaAustralia
    “great location but most of all the staff were fantastic. Monica and the other staff, in the pool area went above and beyond to ensure we enjoyed our time in the pool. Throughout the stay all the staff were very helpful and friendly, making us feel...”
  • Martin
    United States of AmericaUnited States of America
    “Friendly/helpful staff Clean modern room and bath Comfortable bed Central location Perfect night of sleep after 15hr flight”
  • Susan
    AustraliaAustralia
    “position of property, given a room on the top floor which was lovely and also wine and chocolates 😀”
  • Cathy
    AustraliaAustralia
    “What's not to like, we absolutley love staying here close to everything and beautiful hotel, & even my son got spoilt big smile on his face, thanks we will be back.”
  • Katie
    New ZealandNew Zealand
    “comfort, facilities, location and good price point”
  • O'neill
    AustraliaAustralia
    “High end feel of the venue Staff very friendly and accommodating”
  • Nguyen
    VietnamVietnam
    “Highly appreciate the property and I will recommend to others.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is photo ID needed when making the booking?
    Hello. As part of the check-in process we do require photo ID to be presented for the guests that will be staying with the hotel. Kind Regards, Crown ..
    Answered on 23 February 2020
  • Are there rooms that allow smoking
    Hello. We do have limited smoking rooms at the hotel. These are on request and subject to availability and cannot be guaranteed. Kind Regards, Crown P..
    Answered on 23 February 2020
  • Hi there. Do we pay on arrival?
    Hello. Please check your payment conditions on your booking. com confirmation. For further information please contact the Crown hotel reservations tea..
    Answered on 15 March 2020
  • Do you need a credit card to secure this booking or is a debit card ok
    Hello. A credit card or debit mastercard/visa is required to secure your reservation. Kind Regards, Crown Promenade Melbourne
    Answered on 23 February 2020
  • Is there room service?
    Hello. The hotel does have a 24 hour room service menu. Kind Regards, Crown Promenade Melbourne.
    Answered on 23 February 2020
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Mesh
    • Cuisine
      International
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Crown Promenade Melbourne
Great facilities! Review score, 9
Most popular amenities
Indoor swimming pool
Private Parking
Free WiFi
Family rooms
24-hour front desk
Non-smoking rooms
Fitness center
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs AUD 50 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
Spa
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules

Crown Promenade Melbourne takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Eftpos JCB American Express Cash is not accepted Debit card Crown Promenade Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown.

Payment in full is required for all accommodations upon check-in (if not prepaid in advance).
An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted.

Please note a service fee of 0.85% applies to all credit card transactions.

The health and wellbeing of our guests, employes and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.

FAQs about Crown Promenade Melbourne

  • Crown Promenade Melbourne offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Casino
    • Swimming pool
    • Bicycle rental

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Crown Promenade Melbourne on this page.

  • Room options at Crown Promenade Melbourne include:

    • Double
    • Studio
    • Twin
    • Suite

  • Crown Promenade Melbourne is 0.7 miles from the center of Melbourne.

  • Crown Promenade Melbourne has 1 restaurant:

    • Mesh

  • The prices at Crown Promenade Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Crown Promenade Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental

  • Check-in at Crown Promenade Melbourne is from 2:00 PM, and check-out is until 11:00 AM.