Located in the center of Melbourne, Crown Promenade Melbourne offers an infinity pool, an outdoor terrace and a fully equipped fitness center. WiFi is available. All rooms features city, bay or river views, an private bathroom, a mini-bar and a flat screen TV with cable channels. The property has a restaurant and a bar. The property also offers steam rooms, a heated spa and a masseuse. Crown Promenade Melbourne is directly linked to the Crown Casino and Entertainment Complex.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Melbourne, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 queen beds
1 king bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 1,126 reviews from the past 12 months.
Guests loved the accommodation's prime <b>location</b> and stunning views. The staff received praise for their friendliness. <b>Room cleanliness</b> was appreciated, though room and <b>bed comfort</b> received mixed feedback. Some guests felt the <b>value for money</b> could be improved.
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Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
9.3
Free Wifi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • David
    United States of America United States of America
    We were only there for a couple nights. I was perfect for our needs and a good starting point for our tours.
  • Craig
    Australia Australia
    It was glorious the view from the room and the bed was fantastic it was cozy couldn't fault it
  • Ross
    Australia Australia
    The location was excellent given we attended a function at Crown Room was excellent
  • Sandra
    Australia Australia
    We received an upgrade which was fabulous. The beds and pillows were super comfortable and the room was a great size.
  • Neil
    New Zealand New Zealand
    The location worked for me - close to my conference. No great views, but ok street-scape. The staff were generally friendly and helpful. The room was a good size and I got a corner room as requested - which was nice.
  • Leath
    Australia Australia
    Upgrade to city view always helps, nice surprise! Tucked away from the noise of Southbank but still close to everything. Pleasant & helpful staff, nice room layout and all was clean. hotel was quiet, lovely.
  • Trisha
    Australia Australia
    I loved everything nice hotel friendly staff lots of restaurants good entertainment clean rooms comfortable beds
  • D
    David
    New Zealand New Zealand
    Buffet breakfast was too expensive, especially our 2yo being $20 additional. We ended up eating at the attached food court most mornings.
  • David
    Australia Australia
    Enjoyed the overnight stay, having a pool was great.. Close to the aquarium which we visited.
  • Megan
    Australia Australia
    Everyone was so friendly and the stay was so much fun!!

Hotel area info

Restaurants
1 Restaurant On Site

  • Mesh
    • Cuisine
      International

Amenities of Crown Promenade Melbourne
Great facilities! Review score, 8.8

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Casino

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is not possible) and costs AUD 70 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year

Spa

  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English

House rules
Crown Promenade Melbourne takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardJCBEftpos Cash is not accepted

The fine print
Must-know information for guests at this property

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodations upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 1.15% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.

FAQs about Crown Promenade Melbourne

  • Guests staying at Crown Promenade Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • American
    • Buffet

  • Yes, Crown Promenade Melbourne is popular with guests booking family stays.

  • Room options at Crown Promenade Melbourne include:

    • Double
    • Studio
    • Twin
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Crown Promenade Melbourne on this page.

  • Crown Promenade Melbourne is 0.7 miles from the center of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Crown Promenade Melbourne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Crown Promenade Melbourne is from 3:00 PM, and check-out is until 11:00 AM.

  • Crown Promenade Melbourne offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Casino
    • Swimming pool

  • Crown Promenade Melbourne has 1 restaurant:

    • Mesh

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.