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Housed in a building built in 1846, the Customs House Hotel is located in front of the Derwent River and home to one of Hobart's oldest pubs. The property is located in the heart of the Waterfront precinct. Free WiFi is available throughout the accommodations. Customs House Hotel is a 2-minute walk to the Salamanca Markets, MONA Ferry, Tasmanian Museum & Art Gallery and a 5-minute walk to the CBD. Each of the 30 refurbished rooms are fitted with a small bar fridge, tea/coffee making facilities and a TV. The private bathroom comes with shower and a hairdryer. Customs House Hotel Restaurant is known for its seafood specialties. Luggage storage facilities are provided. A guest laundry is available on the first floor. CAR PARK ($15/night) : due to our central location, car parking facilities are very limited. If you require car parking, please contact the hotel to reserve it in-advance as it is subject to avaialbility. LATE ARRIVALS: We are not open 24 hours. If you are arriving past 8pm, please inform the hotel directly. STAIRS: We do have a elevator but there are stairs leading to most rooms. This can range for 10-12 stairs or a full flight of stairs as the elevator doesn't go to level 3. Please let us know ahead of time if you need a room without stairs

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hobart, this hotel has an excellent location score of 9.7


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
3 twin beds
and
1 queen bed
1 twin bed
and
1 king bed
1 twin bed
and
1 queen bed
2 twin beds
and
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.7
Location
9.7
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Amelia
    Australia Australia
    Location was fantastic. Very accommodating as we had to leave early so they suggested we preorder our breakfast. All worked very smoothly.
  • Emma
    Australia Australia
    Great spot overlooking the wharf. Fun, lively pub downstairs and delicious breakfast. Spacious room - mine had a view of the water which was lovely to wake up to. Quick walk to Salamanca Place and all the bars!
  • Martha
    United States of America United States of America
    The room was very spacious. The location was right by the wharf and easily walkable to different sights around town. I was happy I booked parking way ahead of time. The restaurant and bar were very good.

Hotel area info

Amenities of Customs House Hotel
Great facilities! Review score, 8.6

Most popular amenities
  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Laundry
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Outdoors
  • Outdoor furniture
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs AUD 15 per day.
  • Street parking
Services
  • Daily housekeeping
  • ATM on site
  • Baggage storage
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
General
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Non-smoking rooms
  • Air conditioning
Languages Spoken
  • English
  • Spanish
  • French
  • Japanese
  • Korean
  • Vietnamese

House rules

Customs House Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 7:30 PM

Check-out

From 7:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
AUD 50 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
AUD 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB Diners Club American Express Cash Customs House Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that there is a 1.5 % charge when you pay with an Mastercard and Visa and 1.8 % charge when you pay with an American Express and Diners Club.

Please note parking is not available at certain times of the year due to event restrictions in the area. A reservation request is recommended to avoid disappointment.

FAQs about Customs House Hotel

  • Check-in at Customs House Hotel is from 2:00 PM, and check-out is until 10:00 AM.

  • Customs House Hotel offers the following activities/services (charges may apply):

    • Happy hour
    • Live sports events (broadcast)
    • Live music/Performance

  • Room options at Customs House Hotel include:

    • Family
    • Twin
    • Double

  • Customs House Hotel is 1,300 feet from the center of Hobart. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Customs House Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.