Condo Hotel Direct Hotels - Pacific Sands

Beachfront. Property is on or right next to the beach.

3 Kirribilli Avenue, 4740 Mackay, Australia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.1
Very Good
1,687 reviews

Bed was great, lovely little balcony with a great view, great access to a walking path just inside the dunes in a bird refuge/nesting area, only 2 or 3 minutes drive to the middle of town. Didn't try it but the pool looked fantastic.

Gary Australia

Nicely set up rooms/apartments. Staff was helpful and the stay was comfortable

Bronwyn Australia

We really like the location, the kitchen facilities and having washing/dryer in our room. Rooms were quiet and had everything we basically needed.

Julie Australia

Great location very quiet and so close to beach and walking tracks

Sue Australia

Really clean Comfortable Great communication for checking in late

Sol Australia

Great rooms, clean, spacious good value. Pool was excellent

John Australia

Location was fantastic and a good bay view from the floor. Rooms were exceptional.

Poovannan Australia

Very clean and tidy... lots of spaces...my family really enjoyed their stay .... would recommend to friends and families..... Keep up the good work Peter Kaisara Brisbane

Peter Australia

Great place to stay for a few days, It's far enough away from everything, but also close enough to everything....Pool is very cold , but very refreshing. It's close to the beach , which is great for going for a walk.

Anthony Australia

Rooms were very clean and had everything we needed. Very quiet area. We would definitely stay again.

Laura Australia
8.1
Very Good
1,687 reviews
  • What guests loved the most:
  • “Bed was great, lovely little balcony with a great view, great access to a walking path just inside the dunes in a bird refuge/nesting area, only 2 or 3 minutes drive to the middle of town.”
    Gary Gary Australia Australia
  • “Nicely set up rooms/apartments. Staff was helpful and the stay was comfortable”
    Bronwyn Bronwyn Australia Australia
  • “We really like the location, the kitchen facilities and having washing/dryer in our room. Rooms were quiet and had everything we basically needed.”
    Julie Julie Australia Australia
  • “Great location very quiet and so close to beach and walking tracks”
    Sue Sue Australia Australia
  • “Really clean Comfortable Great communication for checking in late”
    Sol Sol Australia Australia
  • “Great rooms, clean, spacious good value. Pool was excellent”
    John John Australia Australia
  • “Location was fantastic and a good bay view from the floor. Rooms were exceptional.”
    Poovannan Poovannan Australia Australia
  • “Very clean and tidy... lots of spaces...my family really enjoyed their stay .... would recommend to friends and families..... Keep up the good work Peter Kaisara Brisbane”
    Peter Peter Australia Australia
  • “Great place to stay for a few days, It's far enough away from everything, but also close enough to everything....Pool is very cold , but very refreshing.”
    Anthony Anthony Australia Australia
  • “Rooms were very clean and had everything we needed. Very quiet area. We would definitely stay again.”
    Laura Laura Australia Australia

Categories:

  • Staff8.6
  • Facilities8.2
  • Cleanliness8.5
  • Comfort8.5
  • Value for money8.4
  • Location8.1
  • Free WiFi7.5
Apartments
Kitchen
Ocean view
Garden
Outdoor pool

You're eligible for a Genius discount at Direct Hotels - Pacific Sands! To save at this property, all you have to do is sign in.

Located in Mackay, Direct Hotels - Pacific Sands offers modern beachfront apartments with free onsite parking. Guests enjoy an outdoor swimming pool and a BBQ area. Most accommodations above the 4th floor offers stunning views over the Coral Sea and Pioneer River.

Pacific Sands is 2 minutes’ walk from both Binnington Esplanade and The Bluewater Trail. It is within 5 minutes’ drive of central Mackay.

Accommodations options include self-contained apartments and private rooms. Each of the air-conditioned apartments offers a flat-screen TV with cable channels. Most apartments feature a fully equipped kitchen and a balcony. Free high-speed NBN internet access is available.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

We speak your language!

Direct Hotels - Pacific Sands has been welcoming Booking.com guests since Mar 6, 2015

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Top Location: Highly rated by recent guests (8.1)

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 935 lists

Reliable Info
Guests say the description and photos for this property are accurate.

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Beachfront
Family rooms
Lock in a great price for your upcoming stay

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Availability

When would you like to stay at Direct Hotels - Pacific Sands?

Check-in date
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Approximate prices for a 1-night stay
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Sleeps Accommodation Type Price
Max adults: 2. Max children: 1
King Studio
  • 1 queen bed
or
  • 2 twin beds
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
Two-Bedroom Apartment
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 2 twin beds
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Max adults: 6. Max children: 4
Three-Bedroom Apartment
  • Bedroom 1: 1 king bed
  • Bedroom 2: 2 twin beds
  • Bedroom 3: 1 queen bed
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Max adults: 2. Max children: 1
Executive King Room with Balcony
  • 1 king bed
or
  • 2 twin beds
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Max adults: 2. Max children: 1
Executive King Studio
  • 2 twin beds
or
  • 1 king bed
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Max adults: 4. Max children: 3
Superior Apartment
  • Bedroom 1: 2 twin beds
  • Bedroom 2: 1 queen bed
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1 property in Mackay like Direct Hotels - Pacific Sands was booked in the last 12 hours

Guest reviews

8.1
Very Good
 · 1,687 reviews
Read all reviews
  • Staff8.6
  • Facilities8.2
    View
  • Cleanliness8.5
  • Comfort8.5
  • Value for money8.4
  • Location8.1
    View
  • Free WiFi7.5

Select topics to read reviews:

See what guests loved the most:

  • Gary Australia

    “Bed was great, lovely little balcony with a great view, great access to a walking path just inside the dunes in a bird refuge/nesting area, only 2 or 3 minutes drive to the middle of town. Didn't try it but the pool looked fantastic.”

  • Bronwyn Australia

    “Nicely set up rooms/apartments. Staff was helpful and the stay was comfortable”

  • Julie Australia

    “We really like the location, the kitchen facilities and having washing/dryer in our room. Rooms were quiet and had everything we basically needed.”

  • Sue Australia

    “Great location very quiet and so close to beach and walking tracks”

  • Sol Australia

    “Really clean Comfortable Great communication for checking in late”

  • John Australia

    “Great rooms, clean, spacious good value. Pool was excellent”

  • Poovannan Australia

    “Location was fantastic and a good bay view from the floor. Rooms were exceptional.”

  • Peter Australia

    “Very clean and tidy... lots of spaces...my family really enjoyed their stay .... would recommend to friends and families..... Keep up the good work Peter Kaisara Brisbane ”

  • Anthony Australia

    “Great place to stay for a few days, It's far enough away from everything, but also close enough to everything....Pool is very cold , but very refreshing. It's close to the beach , which is great for going for a walk.”

  • Laura Australia

    “Rooms were very clean and had everything we needed. Very quiet area. We would definitely stay again.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Direct Hotels - Pacific Sands

Welcoming Booking.com guests since Mar 6, 2015

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The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • When is the best time to visit your property for the perfect beach holiday?

    The best time to visit our property would have to be between January and April as that is when the weather is the most perfect. Temperatures are mid 20's during that period of time and that is some great things to see and do!

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    Answered on September 10, 2019
  • We are travelling with a normal size trailer, is there parking available for it? Thanks

    Hi, Yes we do. Kind Regards Pacific Sands, Mackay

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    Answered on January 8, 2020
  • Is there an elevator?

    Hi, Yes there is. Kind Regards Pacific Sands, Mackay

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    Answered on January 8, 2020
  • Hi, how much is the bicycle hire per day?

    We don't currently offer this service.

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    Answered on June 2, 2021
  • Does the one bedroom apartment have a TV in the bedroom?

    Good morning, the answer is no sorry.

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    Asked about: One-Bedroom Apartment • Answered on March 5, 2021
  • Do you allow smoking out on balcony as long as internal door is vlosed

    Yes, as long as the room does not smell of smoke on check out and there is no mess left by the cigarettes, you can smoke on the balcony.

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    Asked about: Executive King Room with Balcony • Answered on August 25, 2021
  • Hi, is car parking under cover and secure?

    Good Morning We have a undercover parking but it is subject to availability. Kind Regards Alex Pacific Sands Mackay

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    Answered on April 24, 2021
  • Is there full kitchens in the 2 bedroom apartments?

    Thank you for your question :) yes our 3 Bedroom apartments have Kitchen Facilities. Pacific Sands

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    Answered on December 9, 2020
  • Can we have 4 adults plus a 3 year old in the superior 2 bedroom apartmemtt

    Thank you for you question, unfortunately we are only allowed 4 people per 2 bedroom apartment due to fire safety. Kind Regards Pacific Sands, Mackay

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    Answered on December 7, 2020
  • What time does your pool close?

    Thank you for your enquiry 9.30pm Low Season, 10.30pm High Season

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    Answered on October 3, 2020
  • Does the superior apartment has kitchenette?

    Thank you for you enquiry King Rooms all have standard Hotel Tea/Coffee station, however our property does offer additional services such as, Microwave, Toaster and a starter pack for 2 people. Our 1, 2, 3 Bedrooms have Kitchen Facilities

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    Answered on October 3, 2020
  • Hi there how far is airport from your residence do you have shuttle thanks

    Good Morning The airport is 4km away (10mins). We don't have a shuttle but the taxi's are good in Mackay. Kind Regards Alex Pacific Sands Mackay

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    Answered on April 24, 2021
  • Is there a cooktop or oven

    Good Morning, Thank you for your question. The King Rooms do not have Kitchen facilities Kind Regards Pacific Sands Mackay

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    Asked about: Executive King Studio • Answered on June 17, 2020
  • I’d this an apartment with kitchen facilities

    Our 1 and 2 bedroom apartments have full kitchen facilities, including oven, hotplates, microwave, kettle & toaster and pots & pans, plates and cutlery.

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    Answered on September 1, 2021
  • Do any of your rooms have a spa

    Thank you for your question No, our apartments do not have a Spa or Bath. We wish you a lovely day Pacific Sands Mackay

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    Answered on June 20, 2020
  • Is the pool currently open for use ?

    Yes, the pool is open. Kind Regards Pacific Sands Mackay

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    Answered on February 5, 2021
  • Hi do you have wifi

    Good Morning Yes we do have wifi at our hotel. Kind Regards Pacific Sands Mackay

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    Asked about: One-Bedroom Apartment • Answered on March 29, 2021
  • Hi ! Is this apartment has 2 toilets ?

    Hi, the 2 bed apartment is only 1 bathroom, the two bed executive is a 2 bathroom.

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    Asked about: Two-Bedroom Apartment • Answered on September 29, 2021
  • What cooking equipment that this one have?

    Good Morning The Executive King Room with Balcony have a toaster, kettle, sandwich press and mini bar fridge. Kind Regards Alex Pacific Sands Mackay

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    Asked about: Executive King Room with Balcony • Answered on April 24, 2021
  • What floor are the 1 bedroom apartments on? When is noise curfew as I’ll be studying as well on my stay up there?

    Good Morning Our accommodation starts on level 3 (which is 4 floors high). Our long term guests are on lower levels 1-2. Quiet time is from 10pm. Kind Regards Pacific Sands Team

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    Answered on January 4, 2021
Reception

Managed by Reception

Company review score: 8.8 Based on 10,437 reviews from 13 properties

13 managed properties
12 years of experience

Company info

The team at Pacific Sands are all about great customer service. They have fantastic knowledge of the area and are on hand to always assist guests with their requirements.

Property info

Located in Mackay, Direct Hotels - Pacific Sands offers modern beachfront apartments with free onsite parking. Guests enjoy an outdoor swimming pool, BBQ area, High-speed NBN internet, The accommodation offers stunning views over the Coral Sea and Pioneer River.

Neighborhood info

Pacific Sands is 2 minutes’ walk from both Binnington Esplanade and The Bluewater Trail. It is within 5 minutes’ drive of central Mackay.

Languages Spoken

English

Area Info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • BB Print Stadium Mackay
    1.6 miles
  • Mackay Showgrounds
    1.8 miles
  • Mackay Marina
    2.9 miles
  • Mackay Marina
    3 miles
  • Port of Mackay
    3.1 miles
  • Port of Hay Point
    11.2 miles
Restaurants & cafes
  • Cafe/Bar Toscanis
    1.2 miles
  • Restaurant Kevins Place
    1.4 miles
  • Restaurant Sorbellos
    1.6 miles
Natural Beauty
  • Ocean/Sea Coral Sea
    0.1 miles
  • River Pioneer River
    0.1 miles
Beaches in the Neighborhood
  • Town Beach
    1,100 feet
  • Far Beach
    3,800 feet
  • Harbour Beach
    1.1 miles
  • Illawong Beach
    1.4 miles
  • Lamberts Beach
    5 miles
Closest Airports
  • Mackay Airport
    2.2 miles
  • Hamilton Island Airport
    57 miles
  • Whitsunday Coast Airport
    61.7 miles
How to get to Direct Hotels - Pacific Sands from Mackay Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of Direct Hotels - Pacific Sands Great facilities! Review score, 8.2

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Beachfront
Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
Sit back and relax
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • BBQ facilities
  • Garden
Kitchen
Freedom to eat when you want
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Room Amenities
Extra comfort
  • Socket near the bed
  • Carpeted
  • Fan
  • Iron
Activities
  • Beach
  • Cycling
Media & Technology
Fun for everyone under one roof
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Radio
  • TV
Food & Drink
  • Vending machine (drinks)
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
  • Secure parking
Transportation
  • Bicycle rental (additional charge)
Front Desk Services
  • Invoice provided
  • Baggage storage
Cleaning Services
  • Dry cleaning Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
Accessibility
  • Upper floors accessible by elevator
Building Characteristics
  • Private apartment in building
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Fenced pool
  • Pool/Beach towels
Spa
  • Pool/Beach towels
Miscellaneous
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Direct Hotels - Pacific Sands takes special requests – add in the next step!

Check-in

2:00 PM - 5:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

7:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 150 is required on arrival. That's about 105.25USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Mastercard Visa Eftpos American Express Direct Hotels - Pacific Sands accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a strict 'No Party Policy'.

Please note that guests under the age of 18 cannot be accommodated without an adult. You must show a valid photo ID and credit card upon check-in. A photocopy will be taken upon check in.

Please note that this property requires a $150 credit card pre-authorization upon check in to cover any incidental charges. The amount will be held on your credit card for the duration of your stay and released in 5-7 business days following a room inspection. For more information please contact the property using the contact details found on the booking confirmation.

Please note that there is a 1.60% charge when you pay with a Visa or MasterCard credit card.

Please note that there is a 2.45% charge when you pay with an American Express credit card.

Please note that there is a 3.22% charge when you pay with a Diners Club credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

Please inform Direct Hotels - Pacific Sands of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of AUD 150 is required on arrival. That's about 105.25USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Direct Hotels - Pacific Sands

  • The prices at Direct Hotels - Pacific Sands may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Direct Hotels - Pacific Sands by:

    • Taxi 12min

  • You can choose from a number of accommodation options at Direct Hotels - Pacific Sands (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Check-in at Direct Hotels - Pacific Sands is from 2:00 PM, and check-out is until 10:00 AM.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Direct Hotels - Pacific Sands on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • You can choose from a number of accommodation options at Direct Hotels - Pacific Sands (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, Direct Hotels - Pacific Sands is popular with guests booking family stays.

  • Direct Hotels - Pacific Sands is 1.2 miles from the center of Mackay.

  • The following parking options are available to guests staying at Direct Hotels - Pacific Sands (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking
    • Free parking

  • Direct Hotels - Pacific Sands offers the following activities/services (charges may apply):

    • Cycling
    • Bicycle rental (additional charge)
    • Beachfront
    • Beach