Hotel
Travel Sustainable property

Grand Hyatt Melbourne

123 Collins Street, 3000 Melbourne, Australia – Excellent location - show map

Excellent location — rated 9.5/10! (score from 3389 reviews)

Real guests • Real stays • Real opinions

8.5
Very good
3,389 reviews

The hotel was soooo clean and really nice. The pool and spa and pool change rooms were so clean, very welcoming and fantastic facilities. The food was a little overpriced but all in all our stay was wonderful.

Heidi Australia

Excellent staff and facilities, very central location as well.

Amber Australia

Beautiful place, absolutely stunning bathroom. View was amazing, the room was very comfortable and staff were very polite and helpful. Definitely want to come back one day and stay a couple days.

Theresa Australia

front desk service excellent and breakfast buffet excellent

Roberto New Zealand

From check in to check out everything was perfect. The room was great with fantastic views. The staff were very accomodating and made my partners birthday very special. Breakfast was beyond our expectations and the massages we got were amazing. Overall it was such a beautiful city escape for us, couldn’t fault it.

Jslo Australia

Bed and pillows super comfy. Good shower with great water pressure. Buffet breakfast is always lovely at the Hyatt.

Helen Australia

Old school luxury, yet still relevant in that location.

Carlos Australia

Great location. close to everything, can walk most places. trams close by. stayed in a king room with Club access. food and drink in lounge was very good.

Sharon Australia

Breakfast was awesome. Dinner was great. Staff were helpful and friendly.

Cameron Australia

staff are brilliant food excellent comfortable and quiet

Mike Australia
8.5
Very good
3,389 reviews
  • What guests loved the most:
  • “The hotel was soooo clean and really nice. The pool and spa and pool change rooms were so clean, very welcoming and fantastic facilities.”
    Heidi Heidi Australia Australia
  • “Excellent staff and facilities, very central location as well.”
    Amber Amber Australia Australia
  • “Beautiful place, absolutely stunning bathroom. View was amazing, the room was very comfortable and staff were very polite and helpful. Definitely want to come back one day and stay a couple days.”
    Theresa Theresa Australia Australia
  • “front desk service excellent and breakfast buffet excellent”
    Roberto Roberto New Zealand New Zealand
  • “From check in to check out everything was perfect. The room was great with fantastic views. The staff were very accomodating and made my partners birthday very special.”
    Jslo Jslo Australia Australia
  • “Bed and pillows super comfy. Good shower with great water pressure. Buffet breakfast is always lovely at the Hyatt.”
    Helen Helen Australia Australia
  • “Old school luxury, yet still relevant in that location.”
    Carlos Carlos Australia Australia
  • “Great location. close to everything, can walk most places. trams close by. stayed in a king room with Club access. food and drink in lounge was very good.”
    Sharon Sharon Australia Australia
  • “Breakfast was awesome. Dinner was great. Staff were helpful and friendly.”
    Cameron Cameron Australia Australia
  • “staff are brilliant food excellent comfortable and quiet”
    Mike Mike Australia Australia

Categories:

  • Staff9.0
  • Facilities8.7
  • Cleanliness8.9
  • Comfort9.0
  • Value for money7.9
  • Location9.5
  • Free WiFi8.7
City view
Swimming Pool
Free WiFi
Bath
Air conditioning
24-hour front desk
Non-smoking rooms
Safety deposit box
Luggage storage
Heating

Stay in the heart of Melbourne – Excellent location - show map

Located on Collins Street, perfectly positioned in the heart of Melbourne's shopping, dining and theatre centre, Grand Hyatt Melbourne comprises of luxurious guest rooms, and premium suites, all boasting contemporary living and spectacular Melbourne city skyline or picturesque Yarra River views.

Grand Hyatt Melbourne boasts world-class facilities, including upper and lower lobbies, couture boutiques, a signature restaurant Collins Kitchen, a stylish, modern bar Ru-Co, and City Club Health & Fitness Centre, open 24/7, featuring an indoor swimming pool, sauna and open-air tennis court.

Available exclusively to guests booking rooms which include Grand Club access, the Grand Club Lounge is located on the 31st floor of the hotel offering panoramic views of the Melbourne city skyline and high levels of personalised service.

The Queen Victoria Market is 1 miles from Grand Hyatt Melbourne, while the Eureka Skydeck 88 is 0.7 miles away, where you can experience views of Melbourne and beyond.

This is our guests' favourite part of Melbourne, according to independent reviews.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Grand Hyatt Melbourne has been welcoming Booking.com guests since 25 Aug 2009.
 Hotel chain/brand: Grand Hyatt

Show me more
Most popular facilities
Indoor swimming pool
Private parking
Free WiFi
24-hour front desk
Non-smoking rooms
Fitness centre
Spa and wellness centre
Restaurant
Bar

Property highlights

Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Saved to 9387 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.0
Facilities
8.7
Cleanliness
8.9
Comfort
9.0
Value for money
7.9
Location
9.5
Free WiFi
8.7

Select topics to read reviews:

See what guests loved the most:

  • Heidi
    AustraliaAustralia
    “The hotel was soooo clean and really nice. The pool and spa and pool change rooms were so clean, very welcoming and fantastic facilities. The food was a little overpriced but all in all our stay was wonderful.”
  • Amber
    AustraliaAustralia
    “Excellent staff and facilities, very central location as well.”
  • Theresa
    AustraliaAustralia
    “Beautiful place, absolutely stunning bathroom. View was amazing, the room was very comfortable and staff were very polite and helpful. Definitely want to come back one day and stay a couple days.”
  • Roberto
    New ZealandNew Zealand
    “front desk service excellent and breakfast buffet excellent”
  • Jslo
    AustraliaAustralia
    “From check in to check out everything was perfect. The room was great with fantastic views. The staff were very accomodating and made my partners birthday very special. Breakfast was beyond our expectations and the massages we got were amazing....”
  • Helen
    AustraliaAustralia
    “Bed and pillows super comfy. Good shower with great water pressure. Buffet breakfast is always lovely at the Hyatt.”
  • Carlos
    AustraliaAustralia
    “Old school luxury, yet still relevant in that location.”
  • Sharon
    AustraliaAustralia
    “Great location. close to everything, can walk most places. trams close by. stayed in a king room with Club access. food and drink in lounge was very good.”
  • Cameron
    AustraliaAustralia
    “Breakfast was awesome. Dinner was great. Staff were helpful and friendly.”
  • Mike
    AustraliaAustralia
    “staff are brilliant food excellent comfortable and quiet”
Property questions and answers
Send a question to the property to find out more.
Hotel surroundings *
1 restaurant on site

    Collins Kitchen

    Cuisine: Australian

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea

    Menu: Buffet & à la carte

Facilities of Grand Hyatt Melbourne
Most popular facilities
Indoor swimming pool
Private parking
Free WiFi
24-hour front desk
Non-smoking rooms
Fitness centre
Spa and wellness centre
Restaurant
Bar
Bathroom
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Bath
  • Shower
Bedroom
  • Linen
Activities
  • Tennis court
Living Area
  • Sofa
  • Seating Area
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs AUD 90 per day.
  • Valet parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Indoor swimming pool
  • Open all year
Wellness
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Italian
  • Korean
  • Dutch
  • Russian
  • Vietnamese
  • Chinese

House rules

Grand Hyatt Melbourne takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about 57.45GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children aged 13 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
AUD 80 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Grand Hyatt Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Hot tub/jacuzzi is closed from Mon 26 Sept 2022 until Fri 30 Sept 2022

Swimming pool #1 is closed from Mon 26 Sept 2022 until Fri 30 Sept 2022

A damage deposit of AUD 100 is required on arrival. That's about 57.45GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Grand Hyatt Melbourne

  • The prices at Grand Hyatt Melbourne may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Grand Hyatt Melbourne can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Grand Hyatt Melbourne offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Swimming Pool

  • Grand Hyatt Melbourne has 1 restaurant:

    • Collins Kitchen

  • Grand Hyatt Melbourne is 650 yards from the centre of Melbourne.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hyatt Melbourne on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Grand Hyatt Melbourne is from 15:00, and check-out is until 11:00.

  • Room options at Grand Hyatt Melbourne include:

    • Twin
    • Double
    • Suite
    • Triple