Condo Hotel
Travel Sustainable property

Grand Mercure Allegra Hervey Bay

468 The Esplanade, Torquay, Torquay, 4655 Hervey Bay, Australia – Excellent location – show map

Excellent location – rated 9.4/10! (score from 870 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
870 reviews

The apartment was very roomy and well appointed, with plenty of light and fresh air. The gym was well equipped and the swimming pool was heated. The security of all aspects of the property was excellent. There were plenty of good restaurants etc within easy walking distance.

Gary Australia

Facilities were lovely pool fabulous location awesome across from beach fabulous eateries and entertainment nearby

Dianne Australia

Everything was good. The view from our room wasn't fantastic BUT we could have upgraded but chose not to. The apartment itself was really well set up and if we ever chose to sell and move into an apartment for two it was ideal.

Christine Australia

Location was amazing. The pool was incredible. Was a lovely spot to stay at. We loved having access from the front of the property to the beach.

Anky Australia

The pool was magnifi\cent, the apartment was fabulous.

Rachael Australia

Staff were absolutely delightful and really helpful! Must stay if at Hervey Bay!

Sg Singapore

The pool was heated to a comfortable temperature which made it enjoyable. Staff were accommodating and able to assist us with any issues.

Jason Australia

Lovely heated pool. Front apartment has lovely outlook.

Kim Australia

The staff are wonderful, special mention to Andrew he's very accommodating and helpful. Location is excellent waterfront and the beach is just across the road. It's in the middle of everything - 4mins drive to the Pier, 6mins drive to Wetside Water Park, a stone throw to a Canadian Restaurant Black Bear and an Italian Restaurant, Fx Coffee. 3mins walk to many more restaurants and to Shelly Beach. Rooms are modern and clean. Free parking. Highly recommended. We'll definitely stay there again.

Maria Australia

Room was beautifully presented and clean. Staff were friendly and quick to assist with any questions. Location was amazing with everything being so close.

Katelyn-maree Australia
8.9
Excellent
870 reviews
  • What guests loved the most:
  • “The apartment was very roomy and well appointed, with plenty of light and fresh air. The gym was well equipped and the swimming pool was heated.”
    Gary Gary Australia Australia
  • “Facilities were lovely pool fabulous location awesome across from beach fabulous eateries and entertainment nearby”
    Dianne Dianne Australia Australia
  • “Everything was good. The view from our room wasn't fantastic BUT we could have upgraded but chose not to.”
    Christine Christine Australia Australia
  • “Location was amazing. The pool was incredible. Was a lovely spot to stay at. We loved having access from the front of the property to the beach.”
    Anky Anky Australia Australia
  • “The pool was magnifi\cent, the apartment was fabulous.”
    Rachael Rachael Australia Australia
  • “Staff were absolutely delightful and really helpful! Must stay if at Hervey Bay!”
    Sg Sg Singapore Singapore
  • “The pool was heated to a comfortable temperature which made it enjoyable. Staff were accommodating and able to assist us with any issues.”
    Jason Jason Australia Australia
  • “Lovely heated pool. Front apartment has lovely outlook.”
    Kim Kim Australia Australia
  • “The staff are wonderful, special mention to Andrew he's very accommodating and helpful. Location is excellent waterfront and the beach is just across the road.”
    Maria Maria Australia Australia
  • “Room was beautifully presented and clean. Staff were friendly and quick to assist with any questions. Location was amazing with everything being so close.”
    Katelyn-maree Katelyn-maree Australia Australia

Categories:

  • Staff9.3
  • Facilities 9.2
  • Cleanliness9.0
  • Comfort9.1
  • Value for money8.7
  • Location9.4
High score for Hervey Bay
Apartments
Kitchen
City view
Garden
Swimming pool
Washing machine
Free WiFi
Terrace
Balcony
Free parking

Experience World-class Service at Grand Mercure Allegra Hervey Bay

Just a few feet from the beach in Hervey Bay, the Allegra Hervey Bay offers luxurious, spacious, self-contained apartments and direct access to the Fraser Island World Heritage Site. You can relax on the beach or take a refreshing dip in the lagoon pool. Alternatively, energize yourself at the fitness center and follow it up with a sauna session.

All apartments are modern and beautifully decorated. They feature spacious lounges with a dining area, balconies or courtyards, and fully equipped kitchens.

Allegra Hervey Bay has underground parking and a 10-seat boardroom. The tour desk can help you organize trips to Fraser Island, Elliot Island, fishing trips and whale watching in season.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Grand Mercure Allegra Hervey Bay has been welcoming Booking.com guests since Nov 1, 2008
 Hotel chain/brand: Grand Mercure

Show me more
Most popular amenities
Outdoor swimming pool
Free parking
Free WiFi
Beachfront
Family rooms
Non-smoking rooms
Fitness center

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Saved to 1049 lists

Reliable Info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Sleeps
 
Bedroom :
1 queen bed
Living room:
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 queen bed
1 king bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Bedroom 1:
1 full bed
Bedroom 2:
1 queen bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
Bedroom 3:
1 king bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 king bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Closest beaches

  • Torquay Beach

    8.5 Very good beach
    150 feet from property

  • Scarness Beach

    8.5 Very good beach
    1.2 miles from property
Guest reviews
Categories:
Staff
9.3
Facilities
9.2
Cleanliness
9.0
Comfort
9.1
Value for money
8.7
Location
9.4
Free WiFi
8.4
High score for Hervey Bay

Select topics to read reviews:

See what guests loved the most:

  • Gary
    AustraliaAustralia
    “The apartment was very roomy and well appointed, with plenty of light and fresh air. The gym was well equipped and the swimming pool was heated. The security of all aspects of the property was excellent. There were plenty of good restaurants etc...”
  • Dianne
    AustraliaAustralia
    “Facilities were lovely pool fabulous location awesome across from beach fabulous eateries and entertainment nearby”
  • Christine
    AustraliaAustralia
    “Everything was good. The view from our room wasn't fantastic BUT we could have upgraded but chose not to. The apartment itself was really well set up and if we ever chose to sell and move into an apartment for two it was ideal.”
  • Anky
    AustraliaAustralia
    “Location was amazing. The pool was incredible. Was a lovely spot to stay at. We loved having access from the front of the property to the beach.”
  • R
    Rachael
    AustraliaAustralia
    “The pool was magnifi\cent, the apartment was fabulous.”
  • Sg
    SingaporeSingapore
    “Staff were absolutely delightful and really helpful! Must stay if at Hervey Bay!”
  • Jason
    AustraliaAustralia
    “The pool was heated to a comfortable temperature which made it enjoyable. Staff were accommodating and able to assist us with any issues.”
  • Kim
    AustraliaAustralia
    “Lovely heated pool. Front apartment has lovely outlook.”
  • Maria
    AustraliaAustralia
    “The staff are wonderful, special mention to Andrew he's very accommodating and helpful. Location is excellent waterfront and the beach is just across the road. It's in the middle of everything - 4mins drive to the Pier, 6mins drive to Wetside...”
  • Katelyn-maree
    AustraliaAustralia
    “Room was beautifully presented and clean. Staff were friendly and quick to assist with any questions. Location was amazing with everything being so close.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • hello can you check in after 5 pm
    HI, Yes that is fine, we can organise a key in our key safe for you. Kind regards The Allegra Team
    Answered on 11 February 2020
  • Hey! How late can check in be? We will be heading up on a Saturday night and won’t arrive until around 10-10:30PM.
    Hi, we can offer an after hours arrival if organised prior. We require a photo of a current drivers licence along with a credit card for room security..
    Answered on 21 July 2021
  • hi we r looking for 2x two bedroom apartments and 1 x 1 bedroom apartment. total 7 adults and 3 kids. 14yrs
    Hi, Yes we can help you :) Pls call us on 07 41947200 and we can assist you with the dates and the rates. Kind regards The Allegra Team
    Answered on 1 March 2021
  • Do you accept AccorHotels gift cards? If so how do I include this in the booking?
    We do accept gift cards either directly with us or through Accor
    Answered on 22 August 2020
  • Hi do u provide free cancellation? Until a week ahead ? We are worried about the covid situation
    Hi, We offer free cancellation up until 48hrs prior to arrival. Kind Regards Allegra
    Answered on 28 July 2021
  • Still looking?

Host Info

9.3
Host Review Score
Grand Mercure Allegra opened Sept 2007, luxury well appointed self contained apartments opposite beautiful Shelley beach,3 restaurants adjacent and more within a 1 km walk from the front door, the property has a 22 mtr heated (all year) lagoon style pool.
Language spoken: English
Area info *
Amenities of Grand Mercure Allegra Hervey Bay Great facilities! Review score, 9.2
Most popular amenities
Outdoor swimming pool
Free parking
Free WiFi
Beachfront
Family rooms
Non-smoking rooms
Fitness center
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Living Area
  • Dining area
  • Sofa
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Fan
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Terrace
  • Garden
Outdoor swimming pool
  • Open all year
Spa
  • Fitness
  • Steam room
  • Beach chairs/Loungers
  • Fitness center
  • Sauna
Food & Drink
  • Minibar
Activities
  • Beach
  • Golf course (within 2 miles)
    Additional charge
Building Characteristics
  • Private apartment in building
Transportation
  • Bicycle rental
    Additional charge
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
Languages Spoken
  • English

House rules

Grand Mercure Allegra Hervey Bay takes special requests – add in the next step!

Check-in

2:00 PM - 5:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

8:30 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Grand Mercure Allegra Hervey Bay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 9:00 PM and 7:00 AM.

Pets

Pets are not allowed.

The fine print

Please not that children under 2 years of age stay free when using existing beds.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

This property does not accommodate bachelor(ette) or similar parties.

Please inform Grand Mercure Allegra Hervey Bay of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Grand Mercure Allegra Hervey Bay

  • You can choose from a number of accommodation options at Grand Mercure Allegra Hervey Bay (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Grand Mercure Allegra Hervey Bay offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Golf course (within 2 miles)
    • Beachfront
    • Bicycle rental
    • Beach
    • Fitness
    • Swimming pool
    • Steam room

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Grand Mercure Allegra Hervey Bay on this page.

  • The prices at Grand Mercure Allegra Hervey Bay may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Grand Mercure Allegra Hervey Bay is popular with guests booking family stays.

  • The nearest beach is 150 feet from Grand Mercure Allegra Hervey Bay.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Grand Mercure Allegra Hervey Bay on this page.

  • Grand Mercure Allegra Hervey Bay is 2 miles from the center of Hervey Bay.

  • Check-in at Grand Mercure Allegra Hervey Bay is from 2:00 PM, and check-out is until 10:00 AM.

  • You can choose from a number of accommodation options at Grand Mercure Allegra Hervey Bay (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.