Hotel Grand Mercure The Hills Lodge
1 Salisbury Rd (Corner Windsor Rd), 2154 Castle Hill, Australia – Great location - show map
Everything except the bed. Great bed itself and mattress, didn't like the sheets. Breakfast on say 1 was ordinary to poor. Only just warm and went cold quickly. My companion really didn't like the smashed avocado.
AustraliaThe location, parking, restaurant, swimming pool and environment around the hotel.
AustraliaBreakfast is nice. The location of the hotel is far away from public transportation .
TurkeyConvenient location for our purposes, evening meal very good and ambience in dining area with open fire. Room size was v good. Everything was very clean and tidy and secure parking was excellent
AustraliaBreakfast was great. We only had continental but everything was well organised and clean. Probably only negative comment was distance from airport but if you want to stay in that part of Sydney, no choice.
AustraliaThe front desk staff were really helpful throughout the stay, always friendly. We were early but they changed rooms and found us a quiet one without being asked. Really appreciated it.
New Zealandthe staff was amazing! so kind and helpful. the breakfast was great. the beds were comfortable. the location was great & quiet. we would stay here again.
United States of AmericaThe staff were very helpful and friendly, clean and tidy room. Price was fantastic.
AustraliaWe stayed here for my 60th birthday due to the close proximity to my family. We were booked for two nights but ended up staying four. The staff especially the reservations team were wonderful and so helpful and even surprised me with a bottle of wine for my birthday. In house dining was great. Comfy bed and beautiful view over the pool. 😍
AustraliaSmall and comfy, beds were great. Quiet and relaxing place to stay
Australia
Grand Mercure The Hills Lodge
- What guests loved the most:
-
Candyce
Australia
-
Hong
Australia
-
Leventbarin
Turkey
-
Maeve
Australia
-
Andrew
Australia
-
Vicky
New Zealand
-
Belinda
United States of America
-
Samantha
Australia
-
Deborah
Australia
-
Lauren
Australia
This 4-star hotel is a classic Tudor style mansion set in beautifully landscaped gardens, just a 30-minute drive from the center of Sydney. Enjoy a swim in the heated outdoor pool or relax in the day spa and steam room. The Hills Private Hospital is just a 7-minute drive away.
Grand Mercure The Hills Lodge is in a serene setting and offers a recreational retreat.
Guests can visit the recreational center just next door to the hotel. Here you can make use of the health club, try indoor rock climbing and go bowling. You can also enjoy a drink in the cafe, while the children have fun in the playground.
There is an 18-hole golf course nearby and lessons are available for beginners. The Hills Lodge is an escape from the characteristic routine, with beautiful surroundings and a nature park nearby.
Grand Mercure The Hills Lodge provides all guests with complimentary private parking.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
We speak your language!
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular amenities
Good for couples – they rated the facilities 9.2 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Top Location: Highly rated by recent guests (8.9)
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Free private parking available at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Room Type | |||
|---|---|---|---|---|
| Max adults: 2 |
Superior Queen Room
|
|||
|
|
||||
| Max adults: 3 |
Lodge Suite
|
|||
|
|
||||
| Max adults: 2 |
Superior Queen Room with Balcony
|
|||
|
|
||||
| Max adults: 3 |
Standard Family Room
|
|||
|
|
||||
| Max adults: 2 |
Standard Queen Room
|
|||
|
|
||||
-
- Guests said the beds were comfortable
- Guests liked the size of the rooms
See what guests loved the most:
-
Candyce
Australia“Everything except the bed. Great bed itself and mattress, didn't like the sheets. Breakfast on say 1 was ordinary to poor. Only just warm and went cold quickly. My companion really didn't like the smashed avocado.”
-
Hong
Australia
“The location, parking, restaurant, swimming pool and environment around the hotel. ”
-
Leventbarin
Turkey“Breakfast is nice. The location of the hotel is far away from public transportation .”
-
Maeve
Australia
“Convenient location for our purposes, evening meal very good and ambience in dining area with open fire. Room size was v good. Everything was very clean and tidy and secure parking was excellent”
-
Andrew
Australia
“Breakfast was great. We only had continental but everything was well organised and clean. Probably only negative comment was distance from airport but if you want to stay in that part of Sydney, no choice.”
-
Vicky
New Zealand“The front desk staff were really helpful throughout the stay, always friendly. We were early but they changed rooms and found us a quiet one without being asked. Really appreciated it.”
-
Belinda
United States of America“the staff was amazing! so kind and helpful. the breakfast was great. the beds were comfortable. the location was great & quiet. we would stay here again.”
-
Samantha
Australia
“The staff were very helpful and friendly, clean and tidy room. Price was fantastic.”
-
Deborah
Australia
“We stayed here for my 60th birthday due to the close proximity to my family. We were booked for two nights but ended up staying four. The staff especially the reservations team were wonderful and so helpful and even surprised me with a bottle of wine for my birthday. In house dining was great. Comfy bed and beautiful view over the pool. 😍” Read more
-
Lauren
Australia
“Small and comfy, beds were great. Quiet and relaxing place to stay ”
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Grand Mercure The Hills Lodge
Welcoming Booking.com guests since Jun 9, 2009
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
4 reasons to choose Grand Mercure The Hills Lodge
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
-
Norwest Business Park0.5 miles
-
Castle Hill Country Club Golf Course0.7 miles
-
Sydney Ice Arena0.7 miles
-
The Hills Entertainment Centre0.9 miles
-
Castle Towers Shopping Centre1.9 miles
-
Rouse Hill Village Centre4.7 miles
-
Westmead Hospital5.2 miles
-
Parramatta Park5.5 miles
-
Bankwest Stadium5.7 miles
-
The Crescent5.7 miles
-
Cafe/Bar Castle Hill Tavern0.4 miles
-
Qudos Bank Arena9.4 miles
-
ANZ Stadium9.6 miles
-
Sydney Showground9.7 miles
-
Bicentennial Park10.2 miles
-
Strathfield Private Hospital12.1 miles
-
Kingsford Smith Airport18.2 miles
-
Illawarra Regional Airport58.4 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
Retry
Amenities of Grand Mercure The Hills Lodge
Great facilities! Review score, 9.2
Most popular amenities
Outdoors
- Outdoor furniture
- Garden
Pets
-
Pets are not allowed.
Activities
- Bowling Additional charge
- Golf course (within 2 miles) Additional charge
Food & Drink
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Wired internet is available in all areas and charges apply.
Parking
- Accessible parking
- Electric vehicle charging station
- Parking garage
- Secure parking
Free! Free private parking is possible on site (reservation is not needed).
Front Desk Services
- Baggage storage
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safe
General
- Shuttle service
- Airport shuttle (additional charge)
- Shuttle service (free)
- Designated smoking area
- Air conditioning
- Heating
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Outdoor swimming pool
-
Free! All pools are free of charge
- Open all year
- All ages welcome
Spa
- Fitness
- Spa/Wellness packages
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Massage Additional charge
- Spa Additional charge
- Fitness center
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Electric car charging station
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
|
Crib by request
|
Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Grand Mercure The Hills Lodge accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.
FAQs about Grand Mercure The Hills Lodge
-
The following parking options are available to guests staying at Grand Mercure The Hills Lodge (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Secure parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Grand Mercure The Hills Lodge is 1.9 miles from the center of Castle Hill.
-
Yes, Grand Mercure The Hills Lodge is popular with guests booking family stays.
-
Guests staying at Grand Mercure The Hills Lodge can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- À la carte
-
From the nearest airport, you can get to Grand Mercure The Hills Lodge by:
- Car 50min
-
Grand Mercure The Hills Lodge offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Massage
- Bowling
- Golf course (within 2 miles)
- Beauty services
- Facial treatments
- Waxing services
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Body treatments
- Body scrub
- Body wrap
- Light therapy
- Spa facilities
- Spa/Wellness packages
- Fitness
-
The prices at Grand Mercure The Hills Lodge may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Check-in at Grand Mercure The Hills Lodge is from 2:00 PM, and check-out is until 11:00 AM.
-
Room options at Grand Mercure The Hills Lodge include:
- Double
- Suite
- Family
