Garden
Swimming pool
Free parking
24-hour front desk
Key card access
Daily housekeeping
Safe
Baggage storage
Heating
Elevator

This 4-star hotel is a classic Tudor style mansion set in beautifully landscaped gardens, just a 30-minute drive from the center of Sydney. Enjoy a swim in the heated outdoor pool or relax in the day spa and steam room. The Hills Private Hospital is just a 7-minute drive away.

Grand Mercure The Hills Lodge is in a serene setting and offers a recreational retreat.

Guests can visit the recreational center just next door to the hotel. Here you can make use of the health club, try indoor rock climbing and go bowling. You can also enjoy a drink in the cafe, while the children have fun in the playground.

There is an 18-hole golf course nearby and lessons are available for beginners. The Hills Lodge is an escape from the characteristic routine, with beautiful surroundings and a nature park nearby.

Grand Mercure The Hills Lodge provides all guests with complimentary private parking.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Grand Mercure The Hills Lodge has been welcoming Booking.com guests since Jun 9, 2009
Hotel chain/brand: Grand Mercure

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Gluten-free

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is the wifi free
    Thank you for your inquiry. Yes we offer free WIFI to all guests. Kind Regards,
    Answered on 11 December 2020
  • do you have parking for car
    most definitely we have above ground and also undercover parking as well
    Answered on 30 October 2021
  • Hi,is smoking permitted on the balcony?
    We request no smoking on the Balcony. We do have a courtyard where guest may smoke.
    Answered on 20 February 2021
  • Is breakfast a buffet?
    Good Evening, thank you for your question. we are now back to our full Buffet Breakfast. kind regards
    Answered on 24 May 2022
  • Do you offer late check out on 1 January 2023? If no, what time is normal check out?
    Our checkout time is normally 11:00am. However, we can accommodate you with a 12pm checkout.
    Answered on 27 November 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Nobles Restaurant & Bar

    Open for: Breakfast, Dinner, High tea

Amenities of Grand Mercure The Hills Lodge
Outdoors
  • Outdoor furniture
  • Garden
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wired internet is available in all areas and charges apply.
Parking
Free private parking is available on site (reservation is needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Baggage storage
  • Fax/Photocopying Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • All ages welcome
Spa
  • Fitness
  • Spa/Wellness packages
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • English
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Grand Mercure The Hills Lodge takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

5:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib upon request
AUD 20 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Grand Mercure The Hills Lodge accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 1.1% charge when you pay with a credit card.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Bar is closed from Mon, Jul 12, 2021 until Wed, Sep 01, 2021

Fitness center is closed from Mon, Jul 12, 2021 until Wed, Sep 01, 2021

Spa/wellness center is closed from Mon, Jul 12, 2021 until Wed, Sep 01, 2021

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.

FAQs about Grand Mercure The Hills Lodge

  • Grand Mercure The Hills Lodge offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Pedicure
    • Waxing services
    • Light therapy
    • Beauty services
    • Body scrub
    • Hair treatments
    • Fitness
    • Swimming pool
    • Body treatments
    • Makeup services
    • Spa/Wellness packages
    • Facial treatments
    • Body wrap
    • Manicure

  • Room options at Grand Mercure The Hills Lodge include:

    • Double
    • Quad
    • Suite

  • Guests staying at Grand Mercure The Hills Lodge can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Vegetarian
    • Gluten-free
    • À la carte

  • The prices at Grand Mercure The Hills Lodge may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Grand Mercure The Hills Lodge is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, Grand Mercure The Hills Lodge is popular with guests booking family stays.

  • Grand Mercure The Hills Lodge has 1 restaurant:

    • Nobles Restaurant & Bar

  • Grand Mercure The Hills Lodge is 1.9 miles from the center of Castle Hill.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.