We require a security deposit to cover for any extras or incidentals. We do have the option for guests to provide a valid Credit Card for pre-authorisation (pending transaction that holds the funds for several days depending on the issuing bank’s policy) or to leave $100 AUD Cash bond which will be refunded on check-out after the room has been checked.

Please note that early check-in is subject to availability upon arrival. Guaranteed check in time is 1.00pm, if when you arrive the room is not ready we can store your bags until check in time.

Our cafe opens from 7.00 am to 10.00 am on weekdays and until 11.00 am on Saturdays and Sundays.

Yes, you can. Thanks.

Hi, we can only provide same day luggage storage (on the day of check-in and the day of check-out).

Yes, we do have stairs as well to access every floor.

None of our rooms have balcony.

Hi, the biggest room we have is a Family which features 1 Double and 2 Single beds and can accommodate up to 4 people (including children).

Our entrance does have 9 steps to navigate up to the lobby, there is no ramp or lift access. Once inside the hotel there is a lift going to all the floors.

Hi, Yes, we are 24 hours reception.

Family room consist of 1 Double bed + 2 Single beds in one room.

We do have coin operated washers and dryers available 24 hours. The price is $4.00 per wash and per dry. Laundry powder can be purchased at reception. Alternatively we have same day dry-cleaning service (fee applies).

Hi, it depends how many people the room is booked for.

Thank you for your message We do not have on-site parking but we have a discounted rate with a nearby carpark (5 minute walk from the hotel), the cost is AUD$25.00 for 24 hours and valid for multiple use. You will need to come to reception first in order to get a pin code and directions to find the car park. Please note the clearance is 1.9 m and once booked the car park fee is not refundable. Please note that it’s a clear way zone in front of our hotel Monday to Friday from 7.00 am to 10.00 am and from 4.00 pm to 7.30 pm. Kind regards, Reception

Thank you for your message. Please note that we do not have parking on-site but we have a discounted rate at the Secure Parking (5 minute walk from the hotel), the cost is AUD $25.00 for 24 hours and valid for multiple use. You will need to come to reception first in order to get a pin code and directions to find the car park. Please note the clearance is 1.9 m and once booked the car park fee is not refundable. Please note that it’s a clear way zone in front of our hotel Monday to Friday from 7.00 am to 10.00 am and from 4.00 pm to 7.30 pm. Kind regards, Reception

The is a tram stop around the corner (10 metres from the hotel). We do have coin operated washers and dryers available 24 hours. The price is $4.00 per wash and per dry. Laundry powder can be purchased at reception. Alternatively we have same day dry-cleaning service (fee applies).

We would like to remind you our check-out time is until 10.00AM. Should you wish to stay a little bit longer, you must contact reception to check availability and cost for a late check-out. We offer free same day luggage storage for your convenience. An additional night’s fee may apply for unauthorized late check-out (after 10.00AM) unless previously arranged with reception. If you wish to extend your stay, it must be organised with reception prior to 10.00AM as we might not be able to keep you in the same room.

Thank you for your message. Unfortunately our CBD location means that we are unable to provide on-site parking; however, we have a discounted rate at the Secure Parking (5 minute walk from the hotel), the cost is AUD$25.00 for 24 hours and valid for multiple use. You will need to come to reception first in order to get a pin code and directions to find the car park. Please note the clearance is 1.9 m and once booked the car park fee is not refundable. Please note that it’s a clear way zone in front of our hotel Monday to Friday from 7.00 am to 10.00 am and from 4.00 pm to 7.30 pm. Kind regards, Reception

Hi there! We have a discounted rate at the Secure Parking (5 minute walk from the hotel), the cost is AUD$25.00 for 24 hours and valid for multiple use. You will need to come to reception first in order to get a pin code and directions to find the car park. Please note the clearance is 1.9 m and once booked the car park fee is not refundable. Please note that it’s a clear way zone in front of our hotel Monday to Friday from 7.00 am to 10.00 am and from 4.00 pm to 7.30 pm.