Reliable info:
Guests say the description and photos for this property are very accurate.

These 4-star Holiday Apartments offer spacious self-contained accommodation in the heart of Cairns CBD. The property is close to the Esplanade and lagoon, Casino, Reef Fleet Terminal, shops, and markets. Il Palazzo Holiday Apartments offers stylish, self-contained boutique apartments including balconies with views of the pool and surrounding area. The outdoor pool includes a gazebo where guests can make use of the barbecue area. Il Palazzo's friendly staff creates an inviting atmosphere for guests and can offer tips on what to do and see in the area. Il Palazzo Holiday Apartments is also near the Conference Centre, Great Barrier Reef, Daintree World Heritage Rainforest, Kuranda and the Tablelands.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cairns, this property has an excellent location score of 9.6

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
Bedroom :
1 double bed
Living room:
1 sofa bed
2 single beds
or
1 extra-large double bed
Bedroom :
1 double bed
Living room:
1 sofa bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.1
Facilities
8.1
Cleanliness
8.5
Comfort
8.5
Value for money
8.3
Location
9.6
Free WiFi
5.9
High score for Cairns
Low score for Cairns
Select topics to read reviews:

Guests who stayed here loved

  • Valerie
    Australia Australia
    Very well appointed apartment, self-contained. Perfect location, close to many restaurants and attractions, within walking distance. Refreshing pool, lift to all floors. Excellent air-conditioning.
  • Magnus
    United Kingdom United Kingdom
    The room was clean, comfortable, spacious well appointed.
  • Vicki
    Australia Australia
    Very comfortable, close to Esplande, undercover secure parking.
  • Pauline
    Australia Australia
    Great location to everything. Stayed in the executive suite which was lovely. Very nice and comfortable. The reception staff were very helpful. It was next to the night markets which you could walk thru to the boulevard. Cairns central was a few...
  • Barbara
    Australia Australia
    Location is excellent for exploring Cairns - easy walk to Esplanade, Art Gallery and of course lots of bars and restaurants
  • Alister
    Australia Australia
    Location, location location. Size of apartment and facilities included.
  • Anthony
    Australia Australia
    The helpful staff especially Travis, the convenient position of Il Palazzo.
  • Gary
    Australia Australia
    Pool temperature was good Quiet, no loud people/kids Self contained Friendly helpful staff Safe Close to everything
  • Errol
    Australia Australia
    many years since we had a holiday in Cairns. Traveling by train to Cairns was new for us. Once settled into our accommodation we were pleasantly surprised at the location with respect to the nearness of services in the area. The size of the area...
  • Rob
    Australia Australia
    Ovation, apartment size, kitchen, aircon and laundry

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Il Palazzo Self Catered Apartments

Company review score: 9.1Based on 600 reviews from 1 property
1 managed property

Company information

Il Palazzo Holiday Apartments is currently UNDER NEW MANAGEMENT - we are friendly, family-run & right in the city centre. If you are looking for “Location”, you can’t get better than this! We are surrounded by great coffee shops and restaurants to suit all budgets, or if you prefer to eat in, the apartments have fully stocked kitchens with stovetop and microwave oven, and Woolworths Supermarket is just down the road. If you fancy a day of Shopping, Cairns Central Shopping Centre is an easy 15-minute stroll away, and if you’re staying over the weekend, pop into Rusty’s Market for beautifully fresh fruit and veg from the Atherton Tablelands. If you feel like a day at the Beach or Botanical Gardens, you can hop on the bus close to the hotel. Whilst the location is second to none, it’s not the only reason our guests keep coming back! We have a small team of friendly staff who are happy to assist with your itinerary, tour bookings. We are here to help you get the best from your holiday experience. We offer an after-hours self-check-in service we are not open 24 hours and all non-emergency requests should be raised during opening hours. We look forward to meeting you and welcoming you to Il Palazzo.

Property information

We are pleased to offer three room types to suit your budget. Our 3-star STANDARD ONE BEDROOM SELF CATERED APARTMENTS Suitable for short or long stays for both couples and families. Our standard apartments have everything you need to relax and enjoy your stay. Please note we do not have daily servicing however Woolworths is a 2 min walk away and if you stay 5 days or more you will receive mid stay service. Deluxe 4-star ONE BEDROOM SELF CATERED APARTMENTS have the same layout as the standard however they have been renovated. Upgrade to our 5-star ONE BEDROOM PALAZZO SUITES serviced. Suitable for a couple or small family our well-appointed Palazzo Suites are sure to impress with European appliances and all the luxury comforts. Our reception opening hours: Monday - Friday 8am - 5pm Saturdays, Sundays & Public Holidays 9am - 12pm We offer after-hours check-in please advise us if you are arriving outside of these times so we may send you are after-hours procedures. Car parking must be reserved at the time of booking. WIFI is not guaranteed, and you may need to use your own data. Credit Card fees apply to all bookings.

Neighbourhood information

The Night Markets are a 1-minute walk from us and open every night, the Lagoon is just 5 minutes away and the Reef Fleet Terminal is a 7-minute walk. The supermarket is also a 2 minute walk from the property.

Language spoken

English

Property surroundings

Facilities of Il Palazzo Holiday Apartments
Great facilities! Review score, 8.1

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Laundry
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
Internet
WiFi is available in public areas and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Soundproofing
  • Private entrance
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Massage
    Additional charge
Food & Drink
  • Grocery deliveries
    Additional charge
  • Tea/Coffee maker
Activities
  • Aerobics
    Off-site
  • Live music/performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Pub crawls
  • Temporary art galleries
    Off-site
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Tennis court
    Off-site
Building characteristics
  • Private apartment in building
Transport
  • Car hire
Reception services
  • Luggage storage
    Additional charge
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
Miscellaneous
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
Languages spoken
  • English

House rules
Il Palazzo Holiday Apartments takes special requests - add in the next step!

Check-in
From 14:00 to 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 09:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
AUD 5 per child, per night
5+ years
Extra bed upon request
AUD 25 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

For check-in after reception hours, please contact for late check-in procedures.

Terms and conditions.

Please take note of the cancelation policy in confirmed Covid lock downs and not boarder closures we will offer a credit for 12 months.

If you are affected by a Covid lockdown impacting travel to Cairns in, you will be eligible for a credit voucher 12 months for the full value of your booking. There may also be a price difference that may need to be paid

Non-refundable - if you opt for a this cheaper tariff there is no refund however a credit note will be offered for a Covid Lock down and not a boarder closure.

Standard policy - 5 days prior from 2pm of the day of arrival. If a confirmed Covid lockdown has occurred and not a boarder closure we will offer a credit.

Luxury Suites – 7 days is required to be given from 2pm of the arrival date. If a confirmed Covid lockdown has occurred and not a boarder closure we will offer a credit.

If you made your booking through a travel agent or third-party website (booking.com), you will need to discuss your options with them.

Please take out Free Wifi and Free parking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Il Palazzo Holiday Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

FAQs about Il Palazzo Holiday Apartments

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • You can choose from a number of accommodation options at Il Palazzo Holiday Apartments (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at Il Palazzo Holiday Apartments is from 14:00, and check-out is until 10:00.

  • Yes, Il Palazzo Holiday Apartments is popular with guests booking family stays.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Il Palazzo Holiday Apartments on this page.

  • Il Palazzo Holiday Apartments is 550 yards from the centre of Cairns. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Il Palazzo Holiday Apartments may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Il Palazzo Holiday Apartments on this page.

  • Il Palazzo Holiday Apartments offers the following activities / services (charges may apply):

    • Massage
    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Happy hour
    • Bike tours
    • Aerobics
    • Pub crawls
    • Tour or class about local culture
    • Walking tours
    • Swimming Pool
    • Temporary art galleries
    • Live music/performance
    • Horse riding
    • Spa/wellness packages

  • You can choose from a number of accommodation options at Il Palazzo Holiday Apartments (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.