Lanai Riverside Apartments

20 River Street, 4740 Mackay, Australia
–Excellent location – show map
+32 photos

Lanai Riverside Apartments

Lock in a great price for Lanai Riverside Apartments – rated 8.2 by recent guests!

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Lock in a great price for Lanai Riverside Apartments – rated 8.2 by recent guests! to get started.
Scored 8.2
8.2
Rated very good
Very Good
333 reviews
  • Apartments
  • Kitchen
  • River view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Washing machine
  • Free Wifi
  • Balcony
  • Free parking
Reliable info:
Guests say the description and photos for this property are accurate.

Just 3 minutes walk from the popular Bluewater Lagoon, Lanai Riverside Apartments features a sauna and a fitness center. Each apartment offers a private balcony and a fully equipped kitchen and free unlimited WiFi is available. All air-conditioned apartments offer a spacious living area with a desk, a plasma-screen TV and a DVD player. Each also offers laundry facilities and a dining setting. Some apartments offer views of the Pioneer River. Guests can enjoy a BBQ in the outdoor dining area, surrounded by tropical gardens. There is free covered parking provided on-site. Lanai Apartments are just 5 minutes’ walk from shops and restaurants located on the Pioneer River Promenade. It is 5 minutes' walk from Mackay Entertainment and Convention Center. Blacks Beach is 20 minutes' drive away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms

Property highlights

Top Location: Highly rated by recent guests (9.3)

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
1 queen bed
Bedroom 1
1 full bed
Bedroom 2
1 queen bed
Bedroom 1
1 full bed
Bedroom 2
1 full bed
Bedroom 3
1 full bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.5
Cleanliness
8.6
Comfort
8.6
Value for money
7.9
Location
9.3
Free Wifi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Blanch
    Australia Australia
    “Location was great. I was late checking in, but a call to the after hours reception sorted it out after some confusion from the person who picked up my call. I got a call and a text with the code I needed to get my key.”
  • Adrian
    Australia Australia
    “Location was close to shops and restaurants and near the river. The main bedroom was large and roomy with excellent facilities.”
  • Barbara
    Australia Australia
    “Very friendly and helpful staff. They were so accommodating and helpful. I think they would’ve fixed the weather if they could ☔️😁.”
  • Robert
    Australia Australia
    “Views of the Pioneer River from balcony, Next door to the Lagoons and Shopping Centre. Quiet Street at parking entrance. Walking distance to some amazing cafes.”
  • David
    Australia Australia
    “I loved the apartment and it being up high to enjoy the view over the river and especially at sunrise! It was located close to shops (food, alcohol, essentials). Also it is located close to the river lagoon, which is fabulous, and in walking...”
  • Jap
    Australia Australia
    “I arrived early, and got the room early. Super friendly staff. Very clean room and apparently super equipped. Close to shopping mall and CBD”
  • Kati
    Australia Australia
    “The staff were fantastic and the apartment had everything we needed.”
  • Toni
    Australia Australia
    “Large airy apartment in a very good location. Good secure parking”
  • Anthea
    Australia Australia
    “Close location to shops, restaurants, and cafes. Beautiful ocean views. Family orientated apartment, providing exceptional comforts of home. Receptionist approachable, friendly, and warm on check-in.”
  • Kris
    Australia Australia
    “Good location, comfortable apartment, fully equipped kitchen and laundry. The apartment was large and fitted the 4 of us perfectly. Wish we could've stayed another night or 2. The heated pool was a nice surprise.Close to fantastic restaurants....”

Hosted by Karen

9.1
9.1
Host Review Score
Host Review Score
Karen
Lanai Riverside Apartments is located right alongside the Pioneer River in Mackay, with the Bluewater Lagoon and Canelands Shopping Centre less than 100 metres away. Our CBD location is perfect for those working in and around the Mackay region.
Hailing from a tourism and hospitality background, we pride ourselves on being local and supporting our local community. Our personnel have been hand selected, and bring with them a wealth of knowledge of the industry together with exemplary service
There's so much to see and do while in the Mackay region from scuba diving in the rainforest with platypus, getting up close and personal with our kangaroos and wildlife at Cape Hillsborough, to enjoying watching the annual Mackay Harbour Beach Horse Races. For those looking for heart pumping adrenalin activities check out our cable ski park, tigermoth joy rides or Megaforce Charters reef fishing to name a few activities. And just to slow down the pace a visit to the Sarina Sugar Mill, Orchid Park and Botanical Gardens and Eungella National Park are an absolute must. Our friendly local team can help plan a perfect escape for you and connect you with Mackay Tourism's ambassadors to find out what there is to see and do while in Mackay.
Language spoken: English

Area info

Amenities of Lanai Riverside Apartments
Great facilities! Review score, 8.5

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms

Parking
Free private parking is available on site (reservation is not needed).

  • Street parking
  • Accessible parking

Internet
Wifi is available in the rooms and is free of charge.

Kitchen

  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Dining area
  • Sofa
  • Sitting area

Media & Technology

  • Blu-ray player
  • Flat-screen TV
  • DVD player
  • Radio
  • TV

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Soundproof
  • Carpeted
  • Ironing facilities
  • Iron

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Outdoors

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • BBQ facilities
  • Patio
  • Balcony
  • Garden

Outdoor swimming pool
Free!

  • Open all year
  • Beach chairs/Loungers

Spa

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center
  • Sauna

Food & Drink

  • Grocery deliveries
    Additional charge

Activities

  • Water park
    Off-site

Outdoor & View

  • Landmark view

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out

Entertainment & Family Services

  • Baby safety gates

Cleaning Services

  • Dry cleaning
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Miscellaneous

  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access

Languages Spoken

  • English

House rules
Lanai Riverside Apartments takes special requests – add in the next step!

Check-in
From 2:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 300 is required on arrival. That's about $193. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 15 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.
Pets
Pets are not allowed.

The fine print
Must-know information for guests at this property

If you expect to arrive after 19:00, please contact Lanai Riverside Apartments in advance to arrange key collection, using the contact details found on the booking confirmation.

Please note that there is a 2.2% charge when you pay with an American Express or Diners Club credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lanai Riverside Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Lanai Riverside Apartments

  • You can choose from a number of accommodation options at Lanai Riverside Apartments (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The prices at Lanai Riverside Apartments may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Lanai Riverside Apartments on this page.

  • You can choose from a number of accommodation options at Lanai Riverside Apartments (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, Lanai Riverside Apartments is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Lanai Riverside Apartments offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Water park
    • Fitness
    • Swimming pool

  • Check-in at Lanai Riverside Apartments is from 2:00 PM, and check-out is until 10:00 AM.

  • Lanai Riverside Apartments is 1,950 feet from the center of Mackay. All distances are measured in straight lines. Actual travel distances may vary.