Hotel
Travel Sustainable property

Rydges Mackay Suites

9 Gregory Street, Mackay, 4740 Mackay, Australia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.7
Good
1,194 reviews

All as you would expect from a quality corporate hotel. Good wifi and big tv. Magnifying mirror was nice to have in bathroom. Make time to visit murals in nearby alley. Bus to airport leaves from out the front of Hotel.

Maria Australia

Staff always amazing to deal with.. never a problem..

Grant Australia

Comfortable bed, cleanliness, room size was perfect.

Amy Australia

This was our first stay at Rydges Mackay Suites. We arrived late & left early so did not use the facilites, but overall I would stay there again as it was very convenient

Elizabeth Australia

Very well located in the c b d and the restaurant /bar located underneath also convenient.

Leslie Australia

I like that you could walk in and book a room after midnight and the service was good

Kulvinder Australia

I liked the convenience of the location. Also the room service provided. However the meals were delivered cold.

Anonymous Australia

Everything the best wkend I had and also my first time in Mackay

Tumema Australia

Room was great , Staff were Great the whole place was great

Hillier Australia

Courteous and professional staff. Excellent customer service and very helpful. Would definitely stay again.

Cassie Australia
7.7
Good
1,194 reviews
  • What guests loved the most:
  • “All as you would expect from a quality corporate hotel. Good wifi and big tv. Magnifying mirror was nice to have in bathroom. Make time to visit murals in nearby alley.”
    Maria Maria Australia Australia
  • “Staff always amazing to deal with.. never a problem..”
    Grant Grant Australia Australia
  • “Comfortable bed, cleanliness, room size was perfect.”
    Amy Amy Australia Australia
  • “This was our first stay at Rydges Mackay Suites. We arrived late & left early so did not use the facilites, but overall I would stay there again as it was very convenient”
    Elizabeth Elizabeth Australia Australia
  • “Very well located in the c b d and the restaurant /bar located underneath also convenient.”
    Leslie Leslie Australia Australia
  • “I like that you could walk in and book a room after midnight and the service was good”
    Kulvinder Kulvinder Australia Australia
  • “I liked the convenience of the location. Also the room service provided. However the meals were delivered cold.”
    Australia Australia
  • “Everything the best wkend I had and also my first time in Mackay”
    Tumema Tumema Australia Australia
  • “Room was great , Staff were Great the whole place was great”
    Hillier Hillier Australia Australia
  • “Courteous and professional staff. Excellent customer service and very helpful. Would definitely stay again.”
    Cassie Cassie Australia Australia

Categories:

  • Staff8.3
  • Facilities7.9
  • Cleanliness8.3
  • Comfort8.3
  • Value for money7.5
  • Location8.9
  • Free WiFi8.3
City view
Swimming pool
Washing machine
Free WiFi
Balcony
Free parking
Bathtub
Air conditioning
24-hour front desk
Key card access

Boasting a restaurant, a bar and a gaming lounge, Rydges Mackay Suites is located in the Mackay Central Business District. Guests can enjoy the lovely indoor swimming pool, work-out in the fitness center or relax on their private balcony. Free WiFi is offered in the rooms and public areas.

Rydges Mackay Suites is just 5 minutes’ drive from Bluewater Lagoon, Caneland Central shopping center and Mackay Harbor. Mackay Airport is 10 minutes’ drive away. Free guest parking is possible on site, however it is limited, subject to availability on arrival and it cannot be pre-booked.

Each fully-serviced air-conditioned suite features an private bathroom equipped with a shower over the bath and complimentary amenities.There is also a flat-screen TV, work desk and mini-bar.

The 1-bedroom apartments include 2 flat-screen TVs, a separate lounge area, work desk, kitchen with mini bar, laundry facilities and a balcony with city views.

Moss on wood Restaurant is available for guests to dine at.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Rydges Mackay Suites has been welcoming Booking.com guests since Oct 3, 2013
 Hotel chain/brand: Rydges

Show me more

Most popular amenities

1 swimming pool
Free parking
Free WiFi
24-hour front desk
Restaurant
Room service
Tea/Coffee Maker in All Rooms
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 479 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Closest beaches

  • Town Beach

    7.9 Good beach
    1.4 miles from property

  • Far Beach

    7.9 Good beach
    1.6 miles from property
Guest reviews
Categories:
Staff
8.3
Facilities
7.9
Cleanliness
8.3
Comfort
8.3
Value for money
7.5
Location
8.9
Free WiFi
8.3
Low score for Mackay

Select topics to read reviews:

See what guests loved the most:

  • Maria
    AustraliaAustralia
    “All as you would expect from a quality corporate hotel. Good wifi and big tv. Magnifying mirror was nice to have in bathroom. Make time to visit murals in nearby alley. Bus to airport leaves from out the front of Hotel.”
  • Grant
    AustraliaAustralia
    “Staff always amazing to deal with.. never a problem..”
  • Amy
    AustraliaAustralia
    “Comfortable bed, cleanliness, room size was perfect.”
  • Elizabeth
    AustraliaAustralia
    “This was our first stay at Rydges Mackay Suites. We arrived late & left early so did not use the facilites, but overall I would stay there again as it was very convenient”
  • L
    Leslie
    AustraliaAustralia
    “Very well located in the c b d and the restaurant /bar located underneath also convenient.”
  • Kulvinder
    AustraliaAustralia
    “I like that you could walk in and book a room after midnight and the service was good”
  • A
    Anonymous
    AustraliaAustralia
    “I liked the convenience of the location. Also the room service provided. However the meals were delivered cold.”
  • Tumema
    AustraliaAustralia
    “Everything the best wkend I had and also my first time in Mackay”
  • Hillier
    AustraliaAustralia
    “Room was great , Staff were Great the whole place was great”
  • Cassie
    AustraliaAustralia
    “Courteous and professional staff. Excellent customer service and very helpful. Would definitely stay again.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do you have underground parking and if so what is the height limit please?
    Good Afternoon. We do offer a Parking on level 1 - the height Limit is 3.6m. It is not a guarantee parking as it is very limited parking spot.
    Answered on April 10, 2021
  • Hi, do you offer room service for breakfast and dinner?
    The hotel restaurant Moss on Wood is open daily from 6am - 9pm for all day dining. When you are staying in hotel accommodation, Room service is available from 6.30am to 9pm Kind Regards Reservations Rydges Mackay Suites
    Answered on February 11, 2022
Hotel area info *
1 Restaurant On Site

    Moss On Wood

    Food: Australian

    Menu: À la carte

Amenities of Rydges Mackay Suites

Most popular amenities

1 swimming pool
Free parking
Free WiFi
24-hour front desk
Restaurant
Room service
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Casino
  • Golf course (within 2 miles) Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Kids' meals Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not possible).
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Saltwater pool
  • Pool/Beach towels
  • Fenced pool
Spa
  • Fitness center
Languages Spoken
  • English

House rules

Rydges Mackay Suites takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
AUD 35 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Rydges Mackay Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Free guest parking is possible on site. Parking is limited and subject to availability on arrival, it cannot be pre-booked.

Please note the following when booking a One-Bedroom Suite or a Deluxe Spa Suite:
The 2 person rate is based on guests using the king-sized bed only. If 1 guest wants to use the sofa bed, an additional charge will apply. When booking for 3 or 4 guests, these guests will be accommodated on the sofa bed and use of the sofa bed is included in the price.

Please advise the property of the number of guests staying in each room and whether the sofa bed will be used. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

Please note that there is a 1.08% charge when you pay with a credit card.

You must show a valid photo ID upon check in.

Please note that this property requires a refundable AUD 100 security bond upon check in to cover any incidental charges. This amount will be refunded after inspection of the accommodations.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Parking is subject to availability due to limited spaces.

This property might host on-site functions, so noise may be audible in some rooms.

This property does not accommodate bachelor(ette) or similar parties.

Please inform Rydges Mackay Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Rydges Mackay Suites

  • The prices at Rydges Mackay Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Rydges Mackay Suites is from 2:00 PM, and check-out is until 10:00 AM.

  • Guests staying at Rydges Mackay Suites can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • À la carte

  • Rydges Mackay Suites has 1 restaurant:

    • Moss On Wood

  • From the nearest airport, you can get to Rydges Mackay Suites by:

    • Taxi 10min

  • Rydges Mackay Suites offers the following activities/services (charges may apply):

    • Fitness center
    • Casino
    • Golf course (within 2 miles)
    • Swimming pool

  • Rydges Mackay Suites is 650 feet from the center of Mackay.

  • Room options at Rydges Mackay Suites include:

    • Suite
    • Studio
    • Family