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Hotel
Novotel Melbourne On Collins
270 Collins Street, 3000 Melbourne, Australia – Excellent location - show map
Excellent location — rated 9.4/10! (score from 1327 reviews)
Real guests • Real stays • Real opinions
room is quiet, the bed is comfortable, and a tram station is just outside

The location being in the centre of Melbourne. Friendliness and helpfulness of staff especially with the trouble with the lifts. The facilities available, especially the pool.

Fantastic location in the heart of the city. Good sized room with a comfortable bed.

Good location for us, we would stay again. Staff friendly, helpful.

Valet parking, able to leave our bags with you early before our check in without a problem.

Nice comfortable bed nice size room great tv Great shower nice hot water and it was very quiet room Slept very well , the room was nicely heated , The only thing was the sick counter could of be wiped down Better but all up very happy guys

Great place to stay when travel with kids. Very central.

The staff are always friendly and helpful, we have stayed here many times and will stay again. It is a perfect safe location you can walk to most things or catch a tram, it's perfect.

it’s a good location. lots of things around. the breakfast and room service was amazing. the staff we so nice and welcoming

The environment and location is amazing and the staff where excellent.

- What guests loved the most:
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Fei
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Paul
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Susan
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David
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Libby
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Rodney
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Carolina
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Ricky
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Kelsey
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Adam
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4 reasons to choose Novotel Melbourne On Collins
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The property usually replies within a few days
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Car parking available? We are travelling from QueenslandCar parking is available at a cost.Answered on 24 February 2022
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Can we reserve extra bed for 9 yr oldHello, Thank you for contacting the Novotel Melbourne on Collins. The Junior Suite consist of 1 King Bed and a Double Sofa Bed. The sofa Bed will be made up into a bed. Kind regards, Novotel Melbourne on CollinsAsked about: Junior Suite with King Bed • Answered on 7 April 2022
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Hi, is the pool heated?Hello, Yes the Pool is heated, thank youAnswered on 11 February 2022
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Good day, I would please like to book but are uncertain about the price to be charged in case of a cancellation. We are travelling in November, would like to book now, however, we are still waiting for our visa which takes about 30 days, thereafter we need to book our flight. I would really like to stay at your hotel, any suggestions what I can do in my case? I dont want to take the risk of your hotel being fully booked once we have our visa and flight ticket ready.You can select our flexible rate which allows you to cancel up to 6 PM the day prior to your arrival.Asked about: Standard Queen Room • Answered on 4 October 2019
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Do you have a room with king bed and beds for 2children and also do you have another room for 2 adults to stay close to our room on the 27th December and check out on the 29th December 2019Thank you for your inquiry. We do offer family rooms, as well as interconnecting rooms at the hotel. Kindly note that our rates vary depending on our availability and demand level. Please contact hotel directly for an accurate quotation. We look forward to hear from you.Answered on 22 November 2019
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Block Arcade Melbourne0 miles
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Capitol Theatre0.1 miles
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Manchester Unity Building0.1 miles
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Melbourne City Library0.1 miles
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Melbourne City Council0.1 miles
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Rio Tinto Head Office0.1 miles
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Athenaeum Theatre0.1 miles
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Regent Theatre0.1 miles
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Bourke Street Mall0.2 miles
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Myer Melbourne0.2 miles
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Flinders Street Station0.2 miles
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Federation Square0.2 miles
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Southern Cross Station0.7 miles
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Crown Casino Melbourne0.7 miles
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Rod Laver Arena0.8 miles
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Marvel Stadium0.9 miles
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Melbourne Cricket Ground1.1 miles
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AAMI Park1.2 miles
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Royal Botanic Gardens Melbourne1.3 miles
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Flemington Racecourse3.7 miles
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River Yarra River0.3 miles
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Lake Albert Park Lake2.7 miles
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Sea/ocean Port Phillip Bay2.9 miles
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Essendon Fields Airport7.2 miles
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Melbourne Airport11.9 miles
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Moorabbin Airport13.4 miles
Lane
Cuisine: Australian
Open for: Breakfast, Lunch, Dinner, Cocktail hour
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about 58.61GBP. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children aged 16 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cot upon request
Extra bed upon request
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AUD 0 per child, per night |
Extra bed upon request
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AUD 0 per child, per night |
Extra bed upon request
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AUD 50 per person, per night |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Novotel Melbourne On Collins accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that there is a 1.3% surcharge when you pay with a credit card at the hotel’s reception desk.
You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.
You must show a valid photo ID upon check in.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Novotel Melbourne On Collins in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Lane is closed from Fri 10 Jul 2020 until Wed 30 Sept 2020
Bar is closed from Fri 10 Jul 2020 until Wed 30 Sept 2020
Fitness centre is closed from Fri 31 Jul 2020 until Thu 31 Dec 2020
Spa/wellness centre is closed from Fri 31 Jul 2020 until Thu 31 Dec 2020
Swimming pool is closed from Fri 31 Jul 2020 until Thu 31 Dec 2020
A damage deposit of AUD 100 is required on arrival. That's about 58.61GBP. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.