Thank you for your inquiry. We do offer family rooms, as well as interconnecting rooms at the hotel. Kindly note that our rates vary depending on our availability and demand level. Please contact hotel directly for an accurate quotation. We look forward to hear from you.

Yes it can

Good afternoon Chris, You can certainly request for an atrium view and all of our room types have that option available. Kind regards, Novotel Melbourne on Collins

Yes, we are pleased to advise that our pool and gym refurbishment was completed in December last year and is currently open.

Yes, we can store luggage until room becomes available

All our rooms do have iron, iron board, mini bar and coffee/ tea making facilities

As part of our commitment to provide you with exceptional facilities, we would like to advise that our swimming pool and gymnasium will be closed from 28 October 2019 until mid-December 2019 (dates to be confirmed). Should you wish to use the facilities at Mantra on Russell, 222 Russell Street, Melbourne VIC 3000, please advise one of our friendly Front Office or Concierge team members whilst in house who will notify the hotel of your arrival.

Our Deluxe King rooms have the below features: Complimentary Internet in room 40" LCD flatscreen television with in-room movies iPad/iPod docking station Workspace with large desk Modern ensuite bathroom with spacious walk-in shower Minibar Coffee/tea making facilities Chaise lounge Nespresso Machines are availablein all our Suite room Categories. Rooms with Bathtubs are available in the deluxe Double and family room.

Yes, we have upgraded lighting in all rooms

Thank you for your enquiry regarding airport transfers to Novotel Melbourne on Collins, please see below a list of preferred options. • SkyBus airport shuttle runs approximately every 10-15 minutes between Melbourne Airport and Southern Cross Station, 24 hours a day 7 days a week. Pick up points are clearly indicated at the airport terminal. Once at Southern Cross Station, the hotel transfer service (SkyBus Link) can drop you off to the Novotel Melbourne on Collins. SkyBus Link Hotel Shuttle operates from 06:30am – 20:00pm, 7 days a week. Bookings for the Hotel Shuttle are not required, and it is included in the price of a SkyBus ticket. SkyBus travel time is approximately 40 Minutes between Tullamarine Airport and Southern Cross station, and can take a further 45 minutes on SkyBus link between the hotel and Southern Cross Station. The cost is AUD$18.00 one way and AUD$36.00 for a return ticket per person. Family tickets are also available with children under 16 free. • Premium Private Transfers can be arranged with concierge. Prices start at AUD $80.00 depending on the size of vehicle and the airport location. • A local taxi from the airport to Novotel Melbourne on Collins will cost approximately AUD$55.00 to AUD$65.00 and take around 40 minutes. Ridesharing services such as Uber are available from Melbourne Tullamarine Airport and can be booked using the relevant phone apps. We look forward to welcoming you to the Novotel Melbourne on Collins.

Good Morning, I am delighted to confirm we do offer accessible rooms. We would love to hear from you and assist with a quotation. We look forward to hearing from you.

Our Front Desk is open 24 hrs so you can check in anytime from 2 PM

Featuring a queen bed, the standard room provides comfort in the heart of Melbourne. Offering a spacious walk-in shower and a functional working space, this room also has a chaise lounge Enjoy the views of the atrium or Collins Street view. Rooms can be booked as room only.

You can select our flexible rate which allows you to cancel up to 6 PM the day prior to your arrival.

Dear Guest, We are unable to see your booking information via Q&As section. Please contact the hotel directly to reconfirm. Kind regards, Novotel Melbourne on Collins

Monday to Friday - 06:00 AM Saturday and Sunday - 06:30 AM

Valet Parking is $49 per 24 hrs with multiple entries and exits and $39 per 24hrs or per exit.

Valet car parking is available for $49.00, per car, per night, payable to the hotel upon departure. Should you require your car to be parked please pull up out the front of the hotel on Collins Street and a member of our Concierge team will be able to assist you. The car park has a height restriction on 1.9m. Car parking does not need to be reserved prior to arrival unless it is over special events such as New Year’s Eve, surcharge will apply, $75.00 per night. Please contact the concierge department to secure a car park. We do offer a self-parking option at $39 per 24 hours or per exit, whichever one is first. For all car-parking needs, the Novotel on Collins uses the AOC car park on Manchester Lane. Before collecting your car, you will need to collect a self-parking ticket from the hotel reception and use it at the exit gate of the carpark. Our Concierge team are here to provide you with the most efficient and seamless service. Should you require assistance regarding tours, dining or shopping options prior to your stay please contact our team directly.