Please note that cash is not accepted at the property. All payments must be made by credit card.

Credit Card:
Please note that there is a 1.5% charge when you pay with a Visa, Mastercard or Union Pay credit card.
Please note that there is a 2.9% charge when you pay with an American Express or Diners Club credit card.
Please note that the credit card surcharge may change at any time. EFTPOS does not incur these charges.

A valid ID must match the credit card upon check in

Please note that this property requires a credit card pre-authorization upon booking. Please ensure your credit card has sufficient funds to ensure your reservation is secure.

Payment:
Payment for your stay is required on arrival along with a security bond. The bond will be refunded upon departure.
The bond amounts are as follows:
- Studio/Suites with 1 bedroom: Up to AU $100
- Suites with 2 bedrooms: Up to AU $200

New Year's Eve:
Accommodations for the night of 31 December is charged at time of reservation (or next business day). Additional terms and conditions apply, so please contact the hotel for further information using the contact details found on the booking confirmation.

Group Bookings: Please note that different policies apply for group bookings of 7 rooms or more. Please contact the property using the contact details found on the booking confirmation, for more information.

Shuttle Service:

Ready2Go Shuttle operates from the hotel every 45 minutes from 06:25 until 23:20 daily, at a cost of AUD 11 per person. Return fares must be pre-booked at reception.
Pickup locations:
International terminal - In front of Arrival Hall A & B
Domestic terminal - In front of luggage belt 2 & 5 in T2 or at Redy2go shuttle bay connecting T2 & T3.